ibis budget Arles Palais des Congrès 2 stars

Customer review rating 4.4/5 1,885 reviews

ibis budget Arles Palais des Congrès
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+ 12 Services

Hotel extras

  • Family Rooms for up to 4 people

  • Swimming pool and sunny terrace open seasonally

  • Located at the gateway to the regions of Camargue and Provence

  • Free enclosed car park for cars and buses

  • Shuttle costing EUR 1 from Arles train station to the hotel

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private outdoor parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
Leisure and activities
  • Outdoor unheated pool
Catering
  • BreakfastPaying
  • Snack & beverage machinePaying

Hotel location

ibis budget Arles Palais des Congrès

Avenue de la 1ère division
Française libre
13200
arles
france

Tel: +33892680861

Fax: (+33)4/90522320

Check-in from 14h00

Check out up to 12h00

  • By plane

    MARSEILLE At 90km / 55.92 miles

  • By plane

    MONTPELLIER MÉDIT. At 77km / 47.85 miles

  • By car

    Suivre la N100 At 0.1km / 0.06 miles

  • By train

    ARLES SNCF At 3km / 1.86 miles

  • By train

    NÎMES SNCF At 35km / 21.75 miles

GPS :43.670983, 4.619501

Exhibition and convention centre

  • PALAIS DES CONGRES 0.5 km / 0.31 mi
Exhibition and convention centre

Our accommodation(s)

Triple Room with a large bed and a single bed

  • Max. number of persons: 3
  • Area: From 20 / 215 sq ft
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV

DOUBLE - Room with a large bed for 2 people

  • Max. number of persons: 2
  • Area: From 20 / 215 sq ft
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV

Family Room

  • Max. number of persons: 4
  • Area: From 20 / 215 sq ft
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
Rooms

Our guest reviews for
ibis budget Arles Palais des Congrès

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

1,885 reviews

tripadvisor

TripAdvisor Rating 4.0/5

599 reviews

Budget accommodation... with a pool!

Customer review rating 4.4/5

Anonymous Families - 24/08/2020 Confirmed reviews ALL

We visited in late August 2020 as a family. This was a short stop in a longer trip and we took the opportunity to visit Arles. We were given a more spacious room than the one we booked, which we really appreciated. Everything was very clean as usual and we particularly enjoyed the possibility to use the pool. We stayed before in another similarly priced Ibis budget in the area and I think, compared to that, some of the amenities available for guests could be improved. For example, adding a hairdryer and a toilet brush, as well as making pool towels available could have improved our experience. Overall we were satisfied of our stay. Our daughter really enjoyed the pool :)

Dear customer, We very much appreciate your comments regarding your stay at the ibis budget Arles Palais des Congrès. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sébastien - reception desk

well located

Customer review rating 4.4/5

Anonymous Families - 06/08/2020 Confirmed reviews ALL

nice overnight stay. Walk into the centre of Arles very easy.

Dear customer, We very much appreciate your comments regarding your stay at the ibis budget Arles Palais des Congrès. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sébastien - reception desk

No refund

Customer review rating 4.4/5

Howard Couples - 27/07/2020 Confirmed reviews ALL

We were unable to stay at the hotel. Due to coronavirus. You did not offer a refund. The credit note you offered was just for the specific hotel and only until December 2020. This was worthless to us. A credit note for any Ibis hotel dated up to December 2021 would have been a nice offer but you stuck to your guns. Now I’m going to try very hard never to use an Accor hotel again

Monsieur M., Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour dans notre ibis budget sur Arles. Nous avons bien pris connaissance de votre réclamation concernant le manque de prise en charge suite à votre départ chez Nous. Sachez Monsieur, que le remboursement à cette date se fait si vous aviez réservé dans le cadre d'un congrès, d'un séminaire ou bien d'une réservation de concert, d'exposition, etc... et si ces évènements avaient bien sûr été annulés pour la cause du COVID. Votre réservation était du 22 au 23 juillet, nous avons depuis début juin, mis en œuvre toutes les mesures sanitaires afin de vous accueillir et de vous servir en toute sérénité. Bien cordialement, Dorothée Pernelle - Directrice

Comfort and safety

Customer review rating 4.4/5

Arina Friends - 23/03/2020 Confirmed reviews ALL

I like closed parking and the whole territory of the hotel. Not the best location, but city center is in 10 minutes walking distance. Near the Antic museum. Quite big rooms. French breakfast )) Actually we waited also for something "warm" for breakfast from the chain hotel. Service is good.

Just by the Roman Museum

Customer review rating 4.4/5

Franciman Families - 25/02/2020 Confirmed reviews ALL

Excellent rooms. I personally prefer a plug in the washbasin but know that there is always a risk of flooding if a stupid guest forgets to remove the plug. The absence of a lavatory brush seemed crazy and rather unpleasant.

Dear customer, We very much appreciate your comments regarding your stay at the ibis budget Arles Palais des Congrès. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sébastien - reception desk

Comfortable stay in an attractively furnished hotel, with a good location.

Customer review rating 4.4/5

Peter Families - 11/11/2019 Confirmed reviews ALL

Un séjour agréable et confortable.

Good Value Budget Hotel

Customer review rating 4.4/5

Martin Friends - 24/09/2019 Confirmed reviews ALL

We enjoyed our stay at the hotel, it's clean, comfortable and a short walk from the town centre. Plus the hotel has a super pool and a tasty breakfast buffet.

Dear customer, We very much appreciate your comments regarding your stay at the ibis budget Arles Palais des Congrès. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sébastien - reception desk

Perfectly good hotel

TripAdvisor rating 4.0/5

Andrew B Business - 11/09/2019 TripAdvisor review

This Arles hotel -we stayed in budget Ibis -was perfectly pleasant. It is well situated for a short walk into Arles, the rooms were fine and the receptionist (male) extremely helpful and welcoming. There were a few minor issues ; the window didn't have the security lock which one was urged to use; the receptionist kindly offered to place our freezer packs in the hotel freezer but rather bizarrely they couldn't find them when we left and said the hotel freezer wasn't working. No great shakes but a bit annoying. Overall, however, the hotel was quite quiet, well situated, friendly staff, not too expensive so did most of what you need. We'd certainly stay again.

Very pleasant stay

Customer review rating 4.4/5

Anonymous Families - 03/09/2019 Confirmed reviews ALL

Good service, clean and spacious room, good breakfast and very pleasant swimming pool. We had a very pleasant night.

Good spot for a short stay in Arles.

Customer review rating 4.4/5

Bart P. Families - 17/08/2019 Confirmed reviews ALL

Nice rooms for a reasonable price. At walking distance of the city center. Though we didn't use the pool it looked wonderful. Breakfast was OK, nothing more, nothing less. Clean rooms with airco.

Achieved the expectation

Customer review rating 4.4/5

De S. S. G. A. Families - 13/08/2019 Confirmed reviews ALL

We slept over one night for our drive back home trip. It was satisfactory knowing the kind of business proposed and the price.

Ok. Beat down town

Customer review rating 4.4/5

Judith Families - 10/08/2019 Confirmed reviews ALL

It was ok but there,s a but. Shen de arrived de seré offered a breakfast on t'he budget side, we would have liked to be offered as well t'he breakfast on t'he style side.

Great stay in Arles

Customer review rating 4.4/5

Dawn Solo - 29/07/2019 Confirmed reviews ALL

Very cheerful and friendly. Great for a solo traveller.

Lovely place

Customer review rating 4.4/5

Mieczyslaw K. Families - 18/07/2019 Confirmed reviews ALL

Nice swimming pool ! Lovely and ocean rooms. Service 100%.

Delightful hotel

Customer review rating 4.4/5

Manu Couples - 08/07/2019 Confirmed reviews ALL

Impressed with the room and the space, the pool was excellent, as was the staff.

Dear customer, We very much appreciate your comments regarding your stay at the ibis budget Arles Palais des Congrès. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sébastien - reception desk

Just usual a good experience

Customer review rating 4.4/5

Damian Solo - 07/07/2019 Confirmed reviews ALL

Everything was okay or good except a little thing: the gate did not open and I had to go back to the reception to ask them about. Please add a basket of Apple at the reception to sell and an healthier choice in the vendor machine.

Dear customer, We very much appreciate your comments regarding your stay at the ibis budget Arles Palais des Congrès. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sébastien - Reception desk

A good place to stay for a family of 2+2

TripAdvisor rating 4.0/5

Venture19745152556 Family - 29/06/2019 TripAdvisor review

A family of four fitted very well in the room. We even had enough room for the luggage on the floor (2+2). During the heat wave the AC was a savior. The swimming pool was a cherry on top for the rate we had.

Fabulous Arles

TripAdvisor rating 4.0/5

Cruiser66223007709 Couples - 26/06/2019 TripAdvisor review

The Hotel is a short (20 minute) walk along the river into Arles, a busy medieval town with lots of lovely places to sit and enjoy a drink or meal. We visited during the music festival when local musicians entertain the crowds with every type of music you can imagine, some are wandering mistrals while others play in the bars and restaurants - what a wonderful night!

Solo trip

Customer review rating 4.4/5

Ildiko S. Solo - 19/06/2019 Confirmed reviews ALL

Excellent, value for money.

Dear customer, We very much appreciate your comments regarding your stay at the ibis budget Arles Palais des Congrès. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sébastien - Reception desk
Customer review rating 4.4/5

Holly H. Families - 01/05/2019 Confirmed reviews ALL

Unfortunately when i returned to my room at the end of the day my bed had been changed and my trousers/ pyjamas which were folded on my bed had been taken. I told reception immediately and they said they would try and find them. I heard nothing from them. I was understanding and didn't accuse anyone as i'm sure it was an accident. However i'm not happy that i left them in my room to find them gone when i returned with no compensation or apology. Why have i had to leave minus my trousers? Surely it is the hotels responsibility. Not happy with how it was/ wasn't dealt with.

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