Mercure São Paulo Bela Vista Hotel 4 stars

Customer review rating 4.3/5 6,856 reviews

ALLSAFE approved hotel

Mercure Sao Paulo Bela Vista
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+ 15 Services

Hotel extras

  • The hotel offers a complete leisure structure with sauna, gym and swimming pool.

  • 5 meeting rooms with capacity for up to 150 people

  • A 15-minute drive to São Paulo Airport - Congonhas

  • 36 minutes by car to São Paulo International Airport - Garulhos

  • The main hospitals in the area are within a 10-minute drive from the hotel

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking Paying
  • Wheelchair access
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Shoe shine machine
Leisure and activities
  • Indoor unheated pool
  • Fitness centre
  • Dry and Wet Sauna
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
Business services
  • 5 Meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure São Paulo Bela Vista Hotel

Rua Maestro Cardim 407
Paraiso
01323000 são paulo
brazil

Tel: +551128537000

Fax: (+55)11/28537088

Check-in from 12h00

Check out up to 12h00

  • ESTACAO SAO JOAQUIM :  SOUTH SAO JOAQUIM

  • By plane

    CONGONHAS AIRPORT At 6km / 3.73 miles

  • By plane

    GUARULHOS INT AIRP At 30km / 18.64 miles

GPS :-23.564738, -46.641155

Companies

  • IBM 3.0 km / 1.86 mi
  • TELEFONICA 1.0 km / 0.62 mi

Your meetings and events

The hotel has 5 events rooms with a capacity for up to 150 people. We offer sound and projection equipment, TV, video, DVD player, notebook, projector screen, as well as a specialized team that will guarantee the success of your event.

Room descriptions and layouts

meeting rooms

From 1 to 150 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Flipchart

  • Audio and video equipment

  • WIFI access

  • Airconditioned meeting room

  • Slide projector

  • Video equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Our restaurants and bars

BONJARDIM RESTAURANT

Type of cuisine: International

Non contractual photo

Non contractual photo

Our guest reviews for
Mercure São Paulo Bela Vista Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

6,856 reviews

TripAdvisor Rating 4.0/5

789 reviews

excellent staff

Customer review rating 5.0/5

Antonio M. Business - 03/08/2021 Confirmed reviews ALL

Excellent staff, very polite and ready to help

Dear Antonio Carlos Da Cunha M. Junior, We very much appreciate your comments regarding your stay at the Mercure São Paulo Bela Vista Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Atenciosamente, Lucas Pelizzon Gerente Geral / General Manager

An ok stay.

Customer review rating 3.5/5

Daniel P. Business - 20/07/2021 Confirmed reviews ALL

We booked it for only one night while taking care of family business in São Paulo. We arrived late and left early so we didn't have a chance to enjoy the hotel. Indeed it is a nice hotel, but what I didn't like was a stale beer for my welcome drink.

Dear Daniel P. Fraia De Souza S., We very much appreciate your comments regarding your stay at the Mercure São Paulo Bela Vista Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adriana S.

Does the job.

Customer review rating 4.0/5

Anonymous Business - 17/07/2021 Confirmed reviews ALL

Well located. Rooms and service are basic, they do the job.

Dear Miguel Adrian Edelman M., We very much appreciate your comments regarding your stay at the Mercure São Paulo Bela Vista Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Atenciosamente, Adriana Santos
Customer review rating 5.0/5

Elisangela S. Families - 07/07/2021 Confirmed reviews ALL

So nice crew, amazing

Dear Elisangela Martins Dos S., We very much appreciate your comments regarding your stay at the Mercure São Paulo Bela Vista Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adriana S.

It’s located near of my course

Customer review rating 5.0/5

Jetender S. K. Business - 04/07/2021 Confirmed reviews ALL

One of the best ones, it’s well located !!! It’s a pleasure to stay at this hotel

Dear Jetender k., We very much appreciate your comments regarding your stay at the Mercure São Paulo Bela Vista Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adriana Santos

Well located, nice employees

Customer review rating 4.5/5

Albert Business - 26/06/2021 Confirmed reviews ALL

Employees are nice. The hotel is ok. Well located. Weakness: wifi.

Dear Alberto Fernandez T., We very much appreciate your comments regarding your stay at the Mercure São Paulo Bela Vista Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adriana Santos Lucas Pelizzon Gerente Geral / General Manager

Excelent stay

Customer review rating 5.0/5

Thiago S. Solo - 22/06/2021 Confirmed reviews ALL

I was not expecting to spend more than one day travelling. Due to some issues, it was necessary to spend the night at a hotel. A few meters from where I was, I found a mercure unit. As always, great staff and room. Unfortunately, the only problem was some guests, repeatedly, keeping disrespectful to covid protocols.

Dear Thiago Rodrigues da Cunha S., We very much appreciate your comments regarding your stay at the Mercure São Paulo Bela Vista Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Atenciosamente, Adriana Santos

Well located but my room had some issues

Customer review rating 3.0/5

Anonymous Business - 15/04/2021 Confirmed reviews ALL

My bathroom was not fully functional and the Breakfast was delayed in one hour in a specific day.

Dear Gustavo, good afternoon, Thank you for taking the time to share your feedback. I regret what happened with your breakfast, rest assured that we will work to prevent such problems from recurring. We hope to welcome you back to our hotel very soon! Sincerely, Adriana Santos Coordenadora da qualidade

Good Stay

Customer review rating 4.0/5

Rafael K. H. Families - 22/02/2021 Confirmed reviews ALL

My family and I had great stayed at Mercure during last week. The hotel adequate a few processes to guarantee our safety and everything were fine.

Dear Rafael We very much appreciate your comments regarding your stay at the Mercure São Paulo Bela Vista Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Juliana Souza Manager assistant

Very good

Customer review rating 5.0/5

Clellan G. Families - 26/01/2021 Confirmed reviews ALL

Friendly staff. Well treated. Good hygiene.

Dear Guest We very much appreciate your comments, it is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope to receive you again. Regards, Juliana Souza Manager Assistant

Well located.

Customer review rating 4.5/5

Albert Business - 20/01/2021 Confirmed reviews ALL

It is a well located hotel. Good covid measures. Bed comfortable. TV channels, shower, and desk to work great. To improve: lights in the room.

Dear Albert We appreciate your comments and thank to dedicate your time to rate us. Your comments will be shared with all team, this way we can improve even more our services and equipaments. Regards, Juliana Souza Manager Assistant

Excellente situation

Customer review rating 4.0/5

P. Families - 12/01/2021 Confirmed reviews ALL

Sans problem , bon rapport quality price

Dear Didier We very much appreciate your comments, it is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope to receive you again. Regards, Juliana Souza/Manager Assistant

helpfulness

Customer review rating 5.0/5

Anonymous Friends - 13/12/2020 Confirmed reviews ALL

Jonathas and Adriana were extremely helpful during our audiovisual production. Thanks!

Dear Rodrigo We very much appreciate your comments, it is always a pleasure to receive feedback, it helps us to improve even more our services. Sorry for the delay, our department was updating during this pandemic. Thank you for sharing your experience, and we hope to receive you again. Regards, Juliana Souza Manager Assistant

Old furniture, kitchenette restaurant is disappointing

Customer review rating 0.5/5

Edward F. U. Couples - 18/11/2020 Confirmed reviews ALL

Front desk day is OK, night stuff clearly hate their job, parking valet guy has issues, very rude, I kept calm only because my fiance. Very NOISE, someone working at the hotel making lots of noise around 3 AM in the 3 night stay. I could hear all guests around and above me, with do many floors they should place guests around and not putting all together with those paper thin walls. There is no restaurant, a pathetic menu but well overpriced. They rated themselves 4 stars but they are no different than any side road cheapo motel in the U. This is one to skip, keep looking...trust me

Dear Edward We very much appreciate your comments, it is always a pleasure to receive feedback, it helps us to improve even more our services. Sorry for the delay, our department was updating during this pandemic. Thank you for sharing your experience, and we hope to receive you again. Regards, Juliana Souza Manager Asistant

No struture at all for the pandemic

Customer review rating 1.5/5

Gabriel M. Business - 16/09/2020 Confirmed reviews ALL

We had to stay in a small bedroom, which had no kitchen nor any place to clean the things we bought. If we ordered delivery, we had to go down to the lobby and get close to other guests, so ordering food means having to take a shower and clean everything again. Breakfast wasn't being served on the room and dinner is insanely expensive for the amount of food, so it was really troublesome to eat anything. Whenever we had to talk to the reception through the phone, the wire would disconnect because it's super short. The only positives: they would take the towels to our room and the hotel is well located.

Dear Gabriel Thank you for taking the time to share your feedback. Sorry for the delay, our department was updating during this pandemic. Hope to receive you again. Sincerely, Juliana Souza Manager Assistant

Location good, but noisy

Customer review rating 3.5/5

Anonymous Couples - 14/03/2020 Confirmed reviews ALL

The room is good, but the rooms are not soundproof. The noise from the road really enters during the night. The rooms should be darker as well. A lot of light enters from the corridor.

Dear Vincent We very much appreciate your comments regarding your stay at the Mercure São Paulo Bela Vista Hotel. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Juliana Souza Manager Assistant

A modern hotel on the verge of total excellence

TripAdvisor rating 4.0/5

Gilbraz S Couples - 18/07/2019 TripAdvisor review

I had to stay for more than 15 days, our stay was very good, to improve I would suggest a few things: (1 The wlakies talkies of the cleaning and maintenance staff can be adjusted to a lower volume as they are overly loud, beyond (2) After a long stay at the hotel, the ideal would be to facilitate the stay, not only to inform that the hotel would be crowded and should leave the place, without (3) The refectory during the cold was a refrigerator, because the walls are glass and without any type of heating, extremely uncomfortable during breakfast. Positively highlight the excellent food of the self-service lunch and the attendance of food of 24 hours, presentation, taste and quality. The courtesy of the reception desk is to be commended.

Dear guest We very much appreciate your comments regarding your stay at the Mercure São Paulo Bela Vista Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Juliana Souza/Manager Assistant

Good Business Hotel

TripAdvisor rating 4.0/5

LGazzi Business - 18/09/2017 TripAdvisor review

Near Beneficiencia Portuguesa and Oswaldo Cruz as well as AC Camargo, this hotel has a business atmosphere and is handy to anyone that need to stay nearby, for meetings or medical treatment. Employees very attentive to your needs, speak English and Spanish pretty well. The traffic by the end of day in this area of SP is always standstill, so expect for some delay when waiting for a taxi or Uber. The Subway is not too far if you're able to walk 10-15min. For the hospitals otherwise, the car is needed as you `climb the hills` to get to them.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Paulo Crema Manager

Excellent service and good location

TripAdvisor rating 3.0/5

Marcelo1965 Business - 29/05/2017 TripAdvisor review

Room is an average but the bathroom is no good. Goog location and the service is very good. Easy access. Is also easy to leave the hotel and have access to Sao Pauo city. Nearby restaurants. The hotel restaurant is also good and the price is fare.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best Regards, Paulo Crema Manager

Good stay!

TripAdvisor rating 4.0/5

alanjeceb Business - 22/02/2017 TripAdvisor review

Good hotel and service, in general, good too. I requested an early check in on arrival in the morning and due to the delay of the room release they decided not to charge me for going in early. Such a solution was satisfactory.

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Sao Paulo Central Towers Hotel. It is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Paulo Crema Manager

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