Grand Mercure Brasilia Eixo Monumental

Grand Mercure Brasilia Eixo Monumental 5 stars

Customer review rating (ALL Rating) 4.5/5 2,675 reviews

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Hotel extras

  • Free WIFI throughout the hotel

  • Extensive events facilities comprising multiple rooms.

  • New Capim Dourado restaurant - Brazilian haute cuisine

  • Best location in the city

  • Breakfast with more than 90 items.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Grand Mercure Brasilia Eixo Monumental

Setor Hoteleiro Norte quadra 5, Bloco G
70705913 BRASÍLIA
Brazil

  • By plane

    BRASILIA INTL At 15km / 9.32 miles

  • By helicopter

    ESAF At 1km / 0.62 miles

GPS:-15.788328, -47.890239

Companies

  • ELETRONORTE 0.2 km / 0.12 mi

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Your meetings and events

Whether you are holding a small or large meeting, the Mercure Brasilia Eixo has nine event and meeting areas for up to 300 people, and an exclusive events department and modern equipment to cater for all kinds of meetings.

Room descriptions and layouts

meeting rooms

From 1 to 250 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our accommodation(s)

The Grand Mercure Brasília hotel offers a comfortable and modern setting, as well as Standard and Superior Rooms and Executive and Luxury Suites (featuring 2 rooms), all with free WIFI.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,675 reviews

TripAdvisor Rating  4.5/5  1,032 reviews

Certificate of excellence 2022

Well located, good stay

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Unfortunately, there was a remodeling taking place in a room near by with much noise during daytime

Prezado Sr. Guilherme, Agradecemos por escolher o Grand Mercure em sua visita à Brasília e agradecemos também pela ótima avaliação de nosso hotel. Desejamos que retorne em breve para uma estada ainda mais agradável! Atenciosamente, David Clerisson Guest Relations Hotel Grand Mercure Brasilia Eixo

Improvements to be done

Customer review rating 2.5/5

Henrique M. Business - Confirmed reviews ALL

Capim dourado is a terrible restaurant and the waters are the worse. Breakfast is good but needs to improve the services.

Dear Mr. Henrique, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, David Clerisson Guest Relations Hotel Grand Mercure Brasilia Eixo

Good staff

Customer review rating 3.5/5

Harold Business - Confirmed reviews ALL

The hotel did not fully meet my expectations. The Staff is very kind and helpful, that's one big plus. The downside is that they put a coffee machine on your first day, and then they take it away for the remaining days. The gim is not open 24/7. The rooms are ok bu the cleaning service is always good.

Dear Harold C., We very much appreciate your comments regarding your stay at the Grand Mercure Brasilia Eixo Monumental. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Clerisson Guest Relations Hotel Grand Mercure Brasilia Eixo

Very comfortable

Customer review rating 5.0/5

Flavio G. Solo - Confirmed reviews ALL

Spacious room, great facilities, excellence service. The rooftop is perfect for watching the sunset, and pool is a nice touch.

Dear Flavio B., We very much appreciate your comments regarding your stay at the Grand Mercure Brasilia Eixo Monumental. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Clerisson Guest Relations Hotel Grand Mercure Brasilia Eixo

Bad service

Customer review rating 2.5/5

Dilshod Couples - Confirmed reviews ALL

The staff and especially manager were bad with us. Didn't let meet my aunt cause to see any guest Manager asked me to pay extra fees. I never had this problem before in other hotels

Dear Mrs. A., Thank you for taking the time to tell us about your experience at the Grand Mercure Brasilia Eixo Monumental. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, David Clerisson Guest Relations Hotel Grand Mercure Brasilia Eixo

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Other web-users rate our hotel

  • 476 reviews 9.5/10 Location
  • 1,099 reviews 7/10 Room
  • 1,076 reviews 8.2/10 Service
  • 35 reviews 6.4/10 WiFi
  • 561 reviews 7.4/10 Breakfast
  • 347 reviews 7.3/10 Cleanliness
  • 259 reviews 3.6/10 Value
  • 57 reviews 7.2/10 Pool

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