Mercure Guarulhos Aeroporto Hotel 4 stars

Customer review rating 4.3/5 6,266 reviews

ALLSAFE approved hotel

Mercure Guarulhos Aeroporto Hotel
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+ 14 Services

Hotel extras

  • Mercure is a hotel in Sao Paulo with swimming pool, sauna and spa

  • Use the transfer to take you to the Airport with comfort and without rush

  • 6-minute drive to Avenida Paulo Faccini

  • 7-minutes drive to Bauducco

  • 13 minutes to São Paulo International Airport - Garulhos

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Aeroporto de Guarulhos Paying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Sauna
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • Room service
Business services
  • 16 Meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available Paying

Hotel location

Mercure Guarulhos Aeroporto Hotel

Rua Barao de Maua 450
Centro
GUARULHOS - SP
07012040 guarulhos
brazil

Tel: +551124759988

Fax: (+55)11/24759985

Check-in from 12h00

Check out up to 12h00

  • VIA DUTRA MOTORWAY :  Linha Vermelha e Sentido Guarulhos

  • By plane

    Aeroporto de Guarulhos At nullkm / null miles - Shuttle paying

GPS :-23.473915, -46.531971

Companies

  • ACHE 0.1 km / 0.06 mi
  • BAUDUCCO 0.1 km / 0.06 mi
  • CONTINENTAL VDO 0.1 km / 0.06 mi
  • CUMMINS 0.1 km / 0.06 mi
  • ITAPEMIRIM 0.1 km / 0.06 mi
  • PEPSICO 0.1 km / 0.06 mi
  • PHIBRO ANIMAL 0.1 km / 0.06 mi
  • RANDON 0.1 km / 0.06 mi
  • RAPIDAO COMETA 0.1 km / 0.06 mi
  • UMICORE 0.1 km / 0.06 mi
  • VISTEON 0.1 km / 0.06 mi
  • YAMAHA 0.1 km / 0.06 mi

Your meetings and events

With 5 rooms with WIFI, Mercure Guarulhos Airport has a capacity for 100 people, with a 3.5m ceiling. Making Mercure Guarulhos Airport is a perfect location for all types of meetings.

Room descriptions and layouts

16 

meeting rooms

From 1 to 300 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Auditorium

  • Flipchart

  • Screen

  • Videoconferencing

  • Audio and video equipment

  • Syndicate rooms

  • Airconditioned meeting room

  • Hotel connected to conv. centre

  • WIFI access

  • Slide projector

  • Video equipment

  • Overhead projector

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Choose a Standard or Superior apartment, both with kitchen and pleasant decor.

Our restaurants and bars

FLORIANO

Type of cuisine: International

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -

Our guest reviews for
Mercure Guarulhos Aeroporto Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

6,266 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,017 reviews

good stay

Customer review rating 5.0/5

Shreedhar A. Business - 20/07/2021 Confirmed reviews ALL

very good

Dear Shreedhar A., Bonjour! Selamat Siang! We very much appreciate your comments regarding your stay at the Mercure Guarulhos Aeroporto Hotel. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Luana Cancella Quality Coordinator Mercure Guarulhos Analu Milanese Coordenadora de Qualidade / Quality Coordenator Mercure Guarulhos Aeroporto
Customer review rating 4.5/5

Lilian A. Couples - 18/07/2021 Confirmed reviews ALL

Very good, happy choice. Clean, good restaurant. Front desk nice and welcome. Thanks

Dear Lilian A., We very much appreciate your comments regarding your stay at the Mercure Guarulhos Aeroporto Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luana Cancella Coordenadora de Qualidade / Quality Coordenator Mercure Guarulhos Aeroporto

Good stay

Customer review rating 4.5/5

Biswajit S. Business - 17/07/2021 Confirmed reviews ALL

Staff is very courteous, Room service was great.

Dear Biswajit S., We very much appreciate your comments regarding your stay at the Mercure Guarulhos Aeroporto Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luana Cancella Coordenadora de Qualidade / Quality Coordenator Mercure Guarulhos Aeroporto
Customer review rating 4.5/5

Satyapal Y. Business - 11/07/2021 Confirmed reviews ALL

Very good experience.staff is very nice.

Dear Satyapal Y., We very much appreciate your comments regarding your stay at the Mercure Guarulhos Aeroporto Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luana Cancella Quality Coordenator Mercure Guarulhos Aeroporto
Customer review rating 5.0/5

Anonymous Solo - 01/07/2021 Confirmed reviews ALL

Great stay, I highly recommend this hotel for anyone. Friendly staffs…

Dear Mr. Franklin S., We very much appreciate your comments regarding your stay at the Mercure Guarulhos Aeroporto Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luana Cancella Coordenadora de Qualidade / Quality Coordenator Mercure Guarulhos Aeroporto

Well located, very clean& confortable bed and exelent shower...very good breakfast!

Customer review rating 5.0/5

Ana M. Families - 22/06/2021 Confirmed reviews ALL

I was very pleased with all!

Dear Ana Cristina De M., We very much appreciate your comments regarding your stay at the Mercure Guarulhos Aeroporto Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luana Cancella Coordenadora de Qualidade / Quality Coordenator Mercure Guarulhos Aeroporto

Great hotel & location

Customer review rating 5.0/5

Anonymous Business - 22/06/2021 Confirmed reviews ALL

I only stayed 1 night but it was good

Dear Larry Leroy M., We very much appreciate your comments regarding your stay at the Mercure Guarulhos Aeroporto Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luana Cancella Coordenadora de Qualidade / Quality Coordenator Mercure Guarulhos Aeroporto
Customer review rating 4.0/5

Alex B. Business - 22/06/2021 Confirmed reviews ALL

It was just for one night , Can't say to much Thank you

Dear Alexandre Wanderley B., We very much appreciate your comments regarding your stay at the Mercure Guarulhos Aeroporto Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luana Cancella Coordenadora de Qualidade / Quality Coordenator Mercure Guarulhos Aeroporto

Location and staff

Customer review rating 5.0/5

Anonymous Solo - 14/06/2021 Confirmed reviews ALL

Everything very well

Dear Joao Carlos De Oliveira C., We very much appreciate your comments regarding your stay at the Mercure Guarulhos Aeroporto Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luana Cancella Coordenadora de Qualidade / Quality Coordenator Mercure Guarulhos Aeroporto

location not nice - room run down

Customer review rating 2.5/5

Anonymous Business - 24/05/2021 Confirmed reviews ALL

The room seems nice at first Glace, but looked very run down the closer i looked. Wall paper, couch, towels, etc.

Dear Mr. S., Thank you for taking the time to tell us about your experience at the Mercure Guarulhos Aeroporto. I am sorry that your experience did not meet your expectations. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Analu Milanese Coordenadora de Qualidade / Quality Coordenator Mercure Guarulhos Aeroporto

Location was perfect distance from airport and shops.

Customer review rating 5.0/5

Guy L. Solo - 09/04/2021 Confirmed reviews ALL

Room was fantastic and exceeded my expectations and needs. Great views and very clean room and great service.

Dear Dwayne S., We very much appreciate your comments regarding your stay at the Mercure Guarulhos Aeroporto Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luana Cancella Coordenadora de Qualidade / Quality Coordenator Mercure Guarulhos Aeroporto

Nice stay

Customer review rating 4.5/5

Sgv Business - 09/04/2021 Confirmed reviews ALL

Good service. Very good room service during Covid19-- every meal was tasty and delivered hot to my door in less than 30 minutes.

Dear Mr. V., We very much appreciate your comments regarding your stay at the Mercure Guarulhos Aeroporto Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luana Cancella Coordenadora de Qualidade / Quality Coordenator Mercure Guarulhos Aeroporto

Quick ride to And from Guarulhos Airport.

Customer review rating 4.0/5

Carlos M. Solo - 04/04/2021 Confirmed reviews ALL

Good place to stay for a long layover . Cheaper then other places around Guarulhos and I like the points at the Accor . The staff was so nice, friendly and helpful. It’s a quick ride to Guarulhos airport and they even have a shuttle bus.

Dear Carlos De Albuquerque M., We very much appreciate your comments regarding your stay at the Mercure Guarulhos Aeroporto Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Luana Cancella Coordenadora de Qualidade / Quality Coordenator Mercure Guarulhos Aeroporto

Good value for the money

Customer review rating 3.5/5

Carine P. Families - 04/04/2021 Confirmed reviews ALL

Value for the money is good. Hotel is old, not as close as the airport as one may think. My only complain is the breakfast, it was expensive and awful. Everything was old, cold and burned.

Dear Ms P., Thank you for taking the time to tell us about your experience at the Mercure Guarulhos Aeroporto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Analu Milanese Quality Coordenator Mercure Guarulhos Aeroporto

Great staff!

Customer review rating 4.5/5

Rodrigo S. Business - 28/03/2021 Confirmed reviews ALL

Very friendly and helpful staff, I stayed hosted for a week and they were beyond my expectations.

Prezado Sr. Rodrigo We greatly appreciate your comments regarding your stay at the Mercure Guarulhos Aeroporto. It is always a pleasure to receive positive impressions. Your comments will be shared with our teams. Rest assured that your feedback will encourage us to continue to improve the quality of our services. We ask that if possible, share your experience at Mercure Guarulhos with other travelers also through the Trip Advisor website at: http://www.tripadvisor.com.br/Hotel_Review-g303611-d299446-Reviews-Mercure_Apartments_Guarulhos_Aeroporto-Guarulhos_State_of_Sao_Paulo.html Thanks again for letting us know about your experience and we hope your next visit is as enjoyable as the previous one. Sincerely, Luana Cancella Coordenadora de Qualidade / Quality Coordenator Mercure Guarulhos Aeroporto

Pleasant stay

TripAdvisor rating 5.0/5

881shankarb 01/02/2020 TripAdvisor review

We booked directly with Accor. Good location, helpful staff, good spacious room, get water kettle when asked, tea/coffee inside the room, view from the gym area of the city is simply superb, breakfast is reasonable, will stay again, five out of five.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Good value for money

TripAdvisor rating 4.0/5

MirjaB288 Couples - 20/01/2020 TripAdvisor review

Hotel is fairly close to the airport, but there was traffic jam on the way to the airport and we missed the early morning flight. Breakfast should start earlier so we could enjoy it. The room was actually an apartment with kitchen, living room and a separate bed room. Lots of space, we liked it.

Dear Mirja, Thank you for taking the time to tell us about your experience at the Mercure Guarulhos Aeroporto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. . We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Great service

TripAdvisor rating 5.0/5

Ayodeji A Family - 16/12/2019 TripAdvisor review

Excellent and family friendly. Great location, excellent professional staff and very attentive to the needs of the my family especially the attendant would helped carry our luggages and set up the sleeping places for my sons. A special thank you to him.

Dear Ayodeji We very much appreciate your comments regarding your stay at the Mercure Guarulhos Aeroporto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Satisfied as always

TripAdvisor rating 5.0/5

Keshwani Business - 09/12/2019 TripAdvisor review

Accor Group hotels have always exceeded my expectations during my stay in Peru and Brasil. I am always impressed with the early check in provided and also their airport shuttle services. The quality of breakfast is also good and consistent,

Dear Keshwani, We very much appreciate your comments regarding your stay at the Mercure Guarulhos Aeroporto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Convenient, friendly, dependable day stay near GRU

TripAdvisor rating 5.0/5

jaymac98 Solo travel - 10/11/2019 TripAdvisor review

Only thing I would change is airport shuttle dependability. I waited a while. Located 3 blocks from a giant EXTRA supermarket, famous guaru center restaurant and a convenience store about 50 steps behind hotel. Refrig in room. AC works wonderfully. Most comfy bed and room.

Dear Jaymac, We very much appreciate your comments regarding your stay at the Mercure Guarulhos Aeroporto. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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