Novotel Berlin Am Tiergarten Hotel 4 stars

Name: Novotel Berlin Am Tiergarten
Address: BERLIN, 10623, GERMANY
Telephone: (+49)30/600350
Rating: 4.6

4.6/5

8,591 reviews

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+ 21 Services

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Novotel Berlin Am Tiergarten Hotel

Hotel that makes every moment matter

In the modern rooms of the 4-star Novotel Berlin Am Tiergarten hotel, families, business travelers and tourists alike will all feel right at home. Free WIFI and a desk space in the rooms make preparing for conferences remarkably easy. Eleven meeting rooms are available for up to 350 people. The central location of the hotel is ideal for exploring the capital. End your evening in our bar or restaurant or take some time out to relax in our fitness and spa area.

Hotel extras

274 spacious rooms plus conference rooms for up to 350 people
Family Rooms and children's play area
Ideally located for all of the city's convention centers and attractions
Relax or hold private events on the sun terrace with views over Berlin
Fitness and spa area with a sauna as well as a range of massages and beauty treatments

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet (Paying)
- WIFI in the communal areasFree wi-fi and paid Premium wi-fi available in public areas
- WIFI in your room
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
Parking
- Private indoor parking (Paying)
- Public outdoor parking (Paying)(Nearby)
- Public indoor parking (Paying)
- Bus/coach parking area (Paying)
- Well-lit parking
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
Pets allowedPaying
Babysitting on request
100% non-smoking hotel
Air conditioned
- Air conditioning
- Manual temperature control
- Air Conditioning
Languages spoken at the hotel
- German
- English
- French
- Italian
- Polish
Reception open 24 hours a day
Early check-in/Late check-outPaying
- EARLY CHECK IN FROM 8AM (Paying)Need access to your room from 8 am on the day of arrival? Book this exclusive benefit now and make the most of your business or leisure stays.
- LATE CHECK-OUT UP TO 5PM (Paying)Extend your stay until 5PM to make the most out of your departure day. Remember Novotel offers this service for free on Sundays.
Laundry
- Dry cleaning / Ironing
- Ironing roomHotel guests may use the ironing room for free
- Shoe shine machine

Breakfast
1 restaurant(s)
1 bar(s)
Room service
- Hot meals
- Cold snacks

Fitness centre
Well-being
- Massage (Paying)
- Sauna
Babysitting on request
Other sports activities
- Bicycles rental (Paying)
- Bike rack facilities
- Jogging track

19 meeting room(s)
Web Corner on a Mac

Hotel location

Novotel Berlin Am Tiergarten

Strasse des 17 Juni 106-108
10623
berlin
germany

Tel: +4930600350

Fax: (+49)30/60035666

Contact email

Check-in from 15h00

Check out up to 12h00

S5, S7, S75 : S5, S7, S75 S-BAHN TIERGARTEN

By plane
BERLIN SCHOENEFELD At 30km / 18.64 miles
By plane
BERLIN TEGEL At 7km / 4.35 miles
By car
KAISERDAMM At 6km / 3.73 miles
By car
SPANDAUER DAMM At 6km / 3.73 miles
By train
HAUPTBAHNHOF BERLIN At 3km / 1.86 miles
By train
ZOOLOGISCHER GARTEN At 1km / 0.62 miles

GPS :52.51423, 13.335386

Companies and event centres nearby

Companies

BUNDESAERZTEKAMMER0.1 km / 0.06 mi

DAIMLER0.5 km / 0.31 mi

DAIMLER CHRYSLER0.5 km / 0.31 mi

ERNST-REUTER-HAUS0.2 km / 0.12 mi

SIEMENS2.0 km / 1.24 mi

Congress centre

ICC CENTER6.0 km / 3.73 mi

Exhibition centre

MESSE BERLIN6.0 km / 3.73 mi

Your meetings and events

Meeting@Novotel: With a wealth of experience in organizing meetings and conferences, Novotel is the first choice for any business appointment. Our experts will help make your event a complete success!From professional planning to ensuring things run smoothly on-site, we will help you to realize your ideas and meet requirements.

- Height 3 m
- Theatre style 10 participants
- U-shaped Room
- Board-room 8 participants
- Classroom style
- Banquet
Configuration is not available for this hotel
- Height 3 m
- Theatre style 10 participants
- U-shaped Room
- Board-room 8 participants
- Classroom style
- Banquet
Configuration is not available for this hotel
- Height 3 m
- Theatre style 10 participants
- U-shaped Room
- Board-room 8 participants
- Classroom style
- Banquet
Configuration is not available for this hotel
- Height 3 m
- Theatre style 10 participants
- U-shaped Room
- Board-room 8 participants
- Classroom style
- Banquet
Configuration is not available for this hotel
- Height 3 m
- Theatre style 20 participants
- U-shaped Room 10 participants
- Board-room 10 participants
- Classroom style
- Banquet
Configuration is not available for this hotel
- Height 3 m
- Theatre style 30 participants
- U-shaped Room 16 participants
- Board-room 16 participants
- Classroom style 16 participants
- Banquet
Configuration is not available for this hotel
- Height 3 m
- Theatre style 30 participants
- U-shaped Room 16 participants
- Board-room 16 participants
- Classroom style
- Banquet
Configuration is not available for this hotel
- Height 2 m
- Theatre style 25 participants
- U-shaped Room 16 participants
- Board-room 16 participants
- Classroom style 16 participants
- Banquet
Configuration is not available for this hotel
- Height 2 m
- Theatre style 25 participants
- U-shaped Room 15 participants
- Board-room 15 participants
- Classroom style 20 participants
- Banquet
Configuration is not available for this hotel
- Height 2 m
- Theatre style 25 participants
- U-shaped Room 15 participants
- Board-room 15 participants
- Classroom style 20 participants
- Banquet
Configuration is not available for this hotel
- Height 3 m
- Theatre style 40 participants
- U-shaped Room 24 participants
- Board-room 26 participants
- Classroom style 30 participants
- Banquet
Configuration is not available for this hotel
- Height 3 m
- Theatre style 100 participants
- U-shaped Room 34 participants
- Board-room 35 participants
- Classroom style 60 participants
- Banquet 60 participants
- Height 3 m
- Theatre style 100 participants
- U-shaped Room 34 participants
- Board-room 40 participants
- Classroom style 60 participants
- Banquet 60 participants
- Height 3 m
- Theatre style 120 participants
- U-shaped Room 38 participants
- Board-room 45 participants
- Classroom style 70 participants
- Banquet 80 participants
- Height
- Theatre style
- U-shaped Room
- Board-room
- Classroom style
- Banquet
Configuration is not available for this hotel
- Height 3 m
- Theatre style 200 participants
- U-shaped Room 68 participants
- Board-room 75 participants
- Classroom style 120 participants
- Banquet 120 participants
- Height 3 m
- Theatre style 220 participants
- U-shaped Room 72 participants
- Board-room 85 participants
- Classroom style 130 participants
- Banquet 140 participants
- Height 4 m
- Theatre style
- U-shaped Room
- Board-room
- Classroom style
- Banquet
Configuration is not available for this hotel
- Height 3 m
- Theatre style 350 participants
- U-shaped Room 100 participants
- Board-room 120 participants
- Classroom style 220 participants
- Banquet 200 participants

Table of rooms
Room name	Surface area	Height	Theatre style	U-shaped Room	Board-room	Classroom style	Banquet
Urania	19 m²	3 m	10 participants		8 participants
Arkadia	20 m²	3 m	10 participants		8 participants
Urbino	20 m²	3 m	10 participants		8 participants
Berlin	21 m²	3 m	10 participants		8 participants
Ceres	27 m²	3 m	20 participants	10 participants	10 participants
Arkadia - urania	39 m²	3 m	30 participants	16 participants	16 participants	16 participants
Berlin-urbino	41 m²	3 m	30 participants	16 participants	16 participants
Rocaille	48 m²	2 m	25 participants	16 participants	16 participants	16 participants
Neuosier	53 m²	2 m	25 participants	15 participants	15 participants	20 participants
Neuzierat	53 m²	2 m	25 participants	15 participants	15 participants	20 participants
Berlin - ceres	68 m²	3 m	40 participants	24 participants	26 participants	30 participants
Kurland 1	110 m²	3 m	100 participants	34 participants	35 participants	60 participants	60 participants
Kurland 2	113 m²	3 m	100 participants	34 participants	40 participants	60 participants	60 participants
Kurland 3	138 m²	3 m	120 participants	38 participants	45 participants	70 participants	80 participants
Max view - roof terrace	220 m²
Kurland 1-2	223 m²	3 m	200 participants	68 participants	75 participants	120 participants	120 participants
Kurland 2-3	251 m²	3 m	220 participants	72 participants	85 participants	130 participants	140 participants
Conference foyer	278 m²	4 m
Kurland 1-3	361 m²	3 m	350 participants	100 participants	120 participants	220 participants	200 participants

Configuration is not available for this hotel

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Flipchart
Soundproof
Syndicated room
Day light
WIFI access
Syndicate rooms
Airconditioned meeting room

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When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Rooms (7)
Suite (1)

Standard room with 1 queen-size bed

Max. number of persons: 2
Area: From 23m²

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

Executive Room with 1 double bed

Max. number of persons: 2
Area: From 26m²

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

Standard room with 1 queen size bed and sofa

Max. number of persons: 3
Area: From 23m²

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

Standard room with 1 queen-size bed and sofa

Max. number of persons: 4
Area: From 23m²

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

MyRoom by Yasemen: Green Oasis

Max. number of persons: 2
Area: From 26m²
Most of the accommodation: Balcony *

* Subject to availability

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

MyRoom by Kojo: Rumble in the Jungle

Max. number of persons: 2
Area: From 26m²

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

MyRoom by Nadin: Wild Animals in Berlin

Max. number of persons: 4
Area: From 23m²
Most of the accommodation: CORNER_ROOM *

* Subject to availability

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

Junior Suite with 1 queen-size bed and sofa

Max. number of persons: 4
Area: From 56m²

Wireless internet in your room
High speed internet
Coffee/tea making facilities
Satellite/cable colour TV
Business Desk(...)

Our restaurants and bars

RESTAURANT

Type of cuisine: Mediterranean

Simple and straightforward, casual and relaxed: This is Novo2, an innovative lounge, bar and eatery, enhanced further by its modern culinary concept. DISCOVER A PLACE WHERE LIFE TASTES BETTER!

Lunch

12:00 - 18:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

18:00 - 22:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

BAR

Photo non contractuelle / Strictly non binding

The restaurant at Novotel Berlin Am Tiergarten has its own bar and seats up to to 85 people. The bar is air-conditioned and is open daily from 8am to 1am, giving you ample time to enjoy a cold drink or light snack in the setting of a contemporary bar.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Good and clean hotel

Octavio Business - 13/03/2020 Confirmed reviews ALL

The hotel is the the Novotel standards, Nice and clean. The lobby is nice and it has a good bar with nice beer. The location was good, however there is nothing walking distance, but it has a train station in front of the hotel. The service was really great, I had a problem that was solved very fast by Mrs Janniek Van Der Bent.

Dear Octavio m., We very much appreciate your comments regarding your stay at the Novotel Berlin Am Tiergarten. It is always a pleasure to receive positive feedback. I will share your comments with Janniek and our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are grateful for some points of your rating and will work on improvements. We are looking forward to welcome you again. Sincerely, Gabriella Csontos Guest Relations

Anonymous Business - 07/03/2020 Confirmed reviews ALL

Arbeitsworkshop

Sehr geehrter Herr D., vielen Dank, dass Sie bei uns zu Gast waren und für die tolle Bewertung zu Ihrem Aufenthalt im Novotel Berlin Am Tiergarten. Wir freuen uns, dass Sie sich bei uns wohlgefühlt haben. Gerne begrüßen wir Sie jederzeit wieder. Herzlichst Gabriella Csontos Guest Relations

Keep the good service as is

Hajo A. Business - 04/03/2020 Confirmed reviews ALL

Very good as expected

Dear Hajo A., thank you for your stay with us and the best rating. We are happy that you felt comfortable and looking forward to welcome you again. Kind regards Gabriella Csontos Guest Relations

Perfect as usual

Mohamed S. Business - 04/03/2020 Confirmed reviews ALL

Very good location. Helpful staff. Comfy rooms and beds

Dear Mohamed S., We very much appreciate your comments regarding your stay at the Novotel Berlin Am Tiergarten. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolai Laaser Concierge

Very good - could be a bit cleaner...

Til Business - 04/03/2020 Confirmed reviews ALL

All good but had a towel in my room with what looked like blood stains. I’m not too picky but cleanliness is really important...

Dear Tilman K., thank you for your feedback. I very much regret that the cleanliness was not satisfactory on your last stay. This should not happen and is absolutely not our standard. I apologize very much. I am sure, this will not happen again on your next stay. We are looking forward to welcome you again. Kind regards Gabriella Csontos Guest Relations

Berlin stay 25-27/02/2020

Dave W. Business - 03/03/2020 Confirmed reviews ALL

Yet again a very enjoyable stay at this hotel. Room well appointed and comfortable. Food in restaurant excellent. Helpful and friendly staff in all roles, including cleaner.

Dear David W., we very much appreciate your comments regarding your stay at the Novotel Berlin Am Tiergarten. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gabriella Csontos Guest Relations

Very nice visit. Very good staff. Very helpfull

Jeroen Business - 02/03/2020 Confirmed reviews ALL

Very personal. I really like visiting your hotel because of the friendly helpfull staff.

Dear Jeroen K., We very much appreciate your comments as a Diamond-Member regarding your stay at the Novotel Berlin Am Tiergarten. It is always a pleasure to receive positive feedback and sorry again for the mistake at check-out. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolai Laaser Concierge

Joseph

Joseph Couples - 19/02/2020 Confirmed reviews ALL

Great location with all the amenities you need

Dear Suzie T., We very much appreciate your comments regarding your stay at the Novotel Berlin Am Tiergarten. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolai Laaser Concierge

EXTRA HOTEL AND LOCATION

Aleksandar Business - 18/02/2020 Confirmed reviews ALL

It was a real pleasure to stay at NOVOTEL AM TIERGARTEN hotel. I was not wrong to choose it for this stay. I was much more comfortable than last year at N-Mitte. Congratulations on the nice breakfast, excellent hygiene and all the amenities. Small SPA is also good, quiet and clean. We recovered well there from a busy day and cold weather. I believe I will take a room here again next time. The staff was extremely friendly, all our needs were addressed promptly and thank you for that.

Dear Aleksandar C., We very much appreciate your comments regarding your stay at the Novotel Berlin Am Tiergarten. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gabriella Csontos Guest Relations

Confortable, neat stay

Jaco Business - 13/02/2020 Confirmed reviews ALL

The rooms are comfortable, clean and housekeeping good. I used some of the other facilities such as the gym and sauna. That contributed to the good experience. Good breakfast and friendly staff.

Dear Jaco, We very much appreciate your comments regarding your stay at the Novotel Berlin Am Tiergarten. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolai Laaser Concierge

Anonymous Couples - 13/02/2020 Confirmed reviews ALL

We stay at Accor Tiergarten because of excellent rooms and food, friendly efficient staff, with brilliant location

Dear John, We very much appreciate your comments regarding your stay at the Novotel Berlin Am Tiergarten. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolai Laaser Concierge

Loutjie D. J. Business - 13/02/2020 Confirmed reviews ALL

Comfortable. Efficient and good food

Dear Loutjie de J., We very much appreciate your comments regarding your stay at the Novotel Berlin Am Tiergarten. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolai Laaser Concierge

Brief. Chill.

Je Couples - 08/02/2020 Confirmed reviews ALL

Over night stay, No surprises. Clean / Quiet environment.

Dear Jonathan E., thank you very much for your stay with us and the nice review. We are happy you felt comfortable and are glad if we can welcome you again. Best regards, Gabriella Csontos Guest Relations

The staff and accommodations at the Novotel are terrific.

Jeffrey A. Business - 06/02/2020 Confirmed reviews ALL

I stay at this Novotel regularly and find both the staff and accommodations to be wonderful. Clean rooms of generous proportions. The location is close to our HQ and still a short distance to the city center. I would happily recommend to visitors of Berlin!

Dear Jeffrey, We very much appreciate your comments regarding your stay at the Novotel Berlin Am Tiergarten. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolai Laaser Concierge

Very good

Chris Solo - 03/02/2020 Confirmed reviews ALL

There’s not much I can say, like always I enjoy staying at the Novotel Tiergarden .

Dear Christian G., thank you very much for the rating and your nice words. We are happy that you feel comfortable and enjoy your stays with us. We very much appreciate for your loyalty. We are looking forward to welcome you again. Have a pleasant arrival on Friday. Sincerely, Gabriella Csontos Guest Relations

Great location and room

Peter Couples - 30/01/2020 Confirmed reviews ALL

Very satisfied with room and breakfast

Dear Pekka S., we are very happy about your the great feedback. Thank you very much for sharing your experience. We are glad if we can be your host again and make your next visit as pleasant as the previous one. Kind regards Gabriella Csontos Guest Relations

Very relaxed stay

Jeroen Business - 28/01/2020 Confirmed reviews ALL

I was pleasantly surprised to be upgraded to a suite. I did not expect this. Thank you. The staff was very nice and helpful (as always, hence I keep coming back to your hotel!)

Dear Jeroen K., many thanks for your loyalty. We very much appreciate that we can welcome again this year. On the occasion, our best wishes for the New Year. I'm sorry my colleague didn't know you. We will sensitize the staff accordingly. But we are very happy that we were able to surprise you. It is a pleasure for us, when we can give you the suite as a free upgrade, if it is available. We already wish you a pleasant arrival to your next stay in February. If you have any quesitions or wishes, please do not hesitate to contact us. See you soon and best regards Gabriella Csontos Guest Relations

Perfect stay

Martin B. Couples - 27/01/2020 Confirmed reviews ALL

Hello dear Novotel am Tiergarten employees, big thanks to each department of the hotel for the work, special thanks to receptionist that made our check in better and to the gentleman concierge, overall as an Accor employee this Novotel seems like one of the best in the brand. Definitely would stay here again, everyone was open, postive and pro-guest minded. Thank you once again for this unforgettable stay. Kindest regard from your college from Prague

Dear Martin, we are very happy about the honest and positive feedback of you. The opinion of a colleague is particularly valuable to us. Thank you very much. We are looking forward to see you again. Warm regards Gabriella Csontos Guest Relations

You get what you paid for...

Mikonno Families - 15/01/2020 Confirmed reviews ALL

I booked this stay for our family of 3 persons. I got it with a discount through an advance sale on the Accor website, breakfast included. This would have been a great stay, had our accomodation experience also not been "discounted". Toilet: When we arrived, the first thing we sought out was the toilet. You could see that it has not been cleaned thoroughly (more like a fast swish and swipe) as there were still remnants of previous use. There were also lots of hair on the toilet floor. To top that, there was a brown tablet/pill lying on the floor! Just imagine if you have dogs or young kids with you (This hotel accomodates pets, which I think is great). Main room: On the upper corner of the room, where the headboard is, there were still big "crumbs" of whatnots. It appears that the vacuuming here was also not done thoroughly. Maybe only in the middle? I don't know. Bathroom: There was just 1 set of toiletries, and at that, incomplete (1 small sachet containing cosmetic pads and earbuds, 1 small bottle of shampoo, 1 small bottle of lotion, NO conditioner). And remember, there were 3 of us. I could have probably asked for additional sets but I assumed it to be part of 4-star services, that it will be there for you when you arrive--complete. The water glasses provided in the bathroom were not clean at all. For me it looked like they were just wiped dry before replacing them on the little paper doilies (which were also stained!) as there were thick hard water stains at the bottom, inside. There was a foul odor coming from the bathroom sink. This comes out after each use, although it was not clogged at all. Misc.: -There were no bathrobes and slippers. I have stayed in other Novotels which provided slippers and bathrobes, so I don't know if this is the same for all Novotels in Germany. -TV (more like a monitor) was very small, positioned at the edge of the writing desk and not on the wall. As you may have noticed, the above were the negative aspects of our stay. The rest is positive. The food/breakfast: - Wide variety of offer - freshness - the dining service, prompt, friendly, and respectful. - the time for breakfast is more than sufficient. You can enjoy a relaxed breakfast. - the atmosphere is relaxed -taste is a matter of taste. For me very satisfactory. Bed: - Soft but firm, not saggy - a set of soft and hard pillows (not comfy, but having this choice is nice) - the sofa with the pull-out bed was comfortable for our adult son. Toilet: -separate from the bathroom! Bathroom: - Bathtub separate from the shower stall! Accomodation: - the possibility of 3 persons being able to stay in 1 room. - The possiblility of pet accomodation. *I like the fact that if you choose not to have your room cleaned/towels replaced during your stay, you can let them donate some of the money saved though this, to help the environment- plant trees. This is great for short stays like 1-2 nights, even 3. Everything else is to our expectations of a 4-star hotel. But like I said, I didn't like the fact that we were made to feel like we got this accomodation experience because we bought it at a discounted rate, you know, in the line of "You get what you paid for!"

Dear Marico K., thank you for sharing your impressions of your stay in our house. I sincerely apologize for the many dirty places in the room. You are absolutely right that does not correspond to the standard of a 4 star hotel, nor of a Novotel and not at all of our house. As a gesture of our regret, we will give you a refund of 20% of the room price. You will receive this in the next days. I know it does not make up for it but we want you to know that we are really sorry and that you keep us in mind with a good impression. Despite the problems, I am pleased that you have highlighted many positive points. In this situation in particular, it was very nice of you. Unfortunately, we were not able to respond to all your requests on site. We also provide bathrobes and slippers to guests free of charge but on request. We also supply the bathroom items on request, because our experience shows that most guests prefer to use their personal accessories. I hope very much that you will give us a second chance and that we can convince you with our best service during your next stay. Kind regards Gabriella Csontos Guest Relations

Very pleasant stay

Lj Solo - 10/01/2020 Confirmed reviews ALL

I've been there before and I' ll be back! Great room, no noise from outside Ideally located next to S bahn station Breakfast very good, friendly staff Bar/restaurant has actually improved from previous stays, excellent!

Dear Luc J., We very much appreciate your comments regarding your stay at the Novotel Berlin Am Tiergarten. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolai Laaser Concierge

Our most recent 20 reviews

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