ibis Leeds Centre Marlborough Street Hotel
2 stars
Customer review rating
4.3/5
4,191 reviews
ALLSAFE approved hotel
Hotel extras
Close proximity to popular Leeds Trinity shopping centre
Central location, with plenty of nearby transport links
Hotel amenities include free Wi-Fi and access to a computer
Fogg's Restaurant serves a choice of international cuisine
Nearby landmarks include Leeds Town Hall & Leeds City Museum
Hotel location
ibis Leeds Centre Marlborough Street
Marlborough Street 23
LS1 4PB leeds
united kingdom
Check-in from 15h00
Check out up to 12h00
Hotel services
FOGGS
Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.
BAR Non contractual photo
Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.
One breakfast
Check-in from - Check out up to
In summary
- Restaurant
- Wheelchair accessible hotel
- Wi-Fi
- Breakfast
- Bar
Our accommodation(s)
Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking
Double room with 1 double bed
- Max. number of persons: 3
- Area: From 13 m² / 140 sq ft
- Wireless internet in your room
- Coffee/tea making facilities
- Business Desk
Twin room with 2 beds
- Max. number of persons: 2
- Area: From 12 m² / 129 sq ft
- Wireless internet in your room
- Coffee/tea making facilities
- Business Desk
Accessible standard Room with 2 single beds
- Max. number of persons: 2
- Area: From 12 m² / 129 sq ft
- Wireless internet in your room
- Business Desk
Our guest reviews for
ibis Leeds Centre Marlborough Street
100% genuine reviews from our guests
Find out morePoor communication but hotel facilities as expected
Anonymous Couples - 14/09/2021 Confirmed reviews ALL
The hotel itself and services were good. Location was what we needed and the room was clean and comfortable. However we had elements of our stay that were awful and received poor communication whilst on site and no follow up. On the first night of our stay the fire alarm starting going off around 3am. It turned off and then went off again. We started evacuating our room (on the 12th floor, via the stairs). As we went down we passed a staff member coming up. If we hadn’t asked her what was going on she would’ve let us continue down. When asked she replied it was not a fire and we could return to our room which we did. At around 5am the alarm went off again and continued. We, along with many others, evacuated our room and congregated into the foyer. There was no co-ordinated communication from any staff. Only one staff member was visible and was on the phone at the fire panel. It was never clear to us whether we could return to our room, whether we needed to leave the building etc. There was no sharing of information or compensation for the considerable inconvenience. The rumour amongst guests was that someone was vexatiously setting off the alarm and that security had been called. If this is the case I hope they were removed. We stayed another night (uneventful) but no attempt was made to communicate with us a review of what had happened or a corporate acknowledgement of the negative impact on our stay.
Awful hotel
Michael Friends - 11/09/2021 Confirmed reviews ALL
The fire alarm was set off in the middle of the night, it then went off again we were reassured that security were up on the 11th floor where it had been going off this turned out to be a lie as it was set off again. The person working the night shift did nothing to reassure people and ignored the female guests who asked questions about what was going on. The staff did not seem to care about what had happened
Mixed feelings
Helen Friends - 07/09/2021 Confirmed reviews ALL
Hotel was near the centre so not a far walk. The room was clean and shower was great. The staff were friendly and helpful. The breakfast was great and a nice selection also the bar area served food late at night, this was affordable and good and convenient. Unfortunately we were woke up at 4am with a fire alarm that continued to go off until after 5am! We had a big day planned at a festival and we were so tired from not having a good night's sleep. The toilets at the bar area had fesus smeared around the seat and were very dirty, I wouldn't have expected this low level of hygiene as the rest of the hotel was good. I understand the fire alarm wasn't the fault of the hotel as it wqsa guest that set it off but it did make the weekend a struggle due to lack of sleep. I would have expected more from the cleanliness of the toilets as these should have been checked regularly. I will look into booking elsewhere next year.
Good room, okay location, bad night and service
Daniel Couples - 07/09/2021 Confirmed reviews ALL
Room was great, hotel was nice, however the fire alarm went off multiple times on 3 separate occasions between the hours of 3:30-5:30am. No assistance or apology from staff. Nothing done to stop the supposed guest causing the fire alarm to go off.
No sleep!
Richard H. Couples - 06/09/2021 Confirmed reviews ALL
Fire alarm going off on the middle of the night, lobby full of guests trying to figure out what was going on. Staff hid inside their office and wouldn’t come speak to guests. It took a guest to go inside the office to actually get any information! No apologies or anything from the hote
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