ibis London Excel Docklands 3 stars

Customer review rating (ALL Rating) 4.1/5 624 reviews

9 Western Gateway, Royal Victoria Dock, E16 1AB LONDON, United Kingdom

Hotel extras

  • Minutes' walk to ExCel Exhibition Centre, the O2 Arena, and Canary Wharf

  • ibis Sweet Beds in every room

  • 5 minutes' drive to London City Airport

  • On-site restaurant and bar with 24/7 snacks

  • Parking just £25.00 for 24 hours

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

ibis London Excel Docklands

9 Western Gateway, Royal Victoria Dock
E16 1AB LONDON
United Kingdom

GPS:51.50756, 0.026393

Telephone +44 20 7055 2300

Fax +44 20 7055 2310

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar
Near the property
  • Car park

Ibis London ExCeL Restaurant

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Ibis London ExCeL Restaurant is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Our accommodation(s)

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  624 reviews

TripAdvisor Rating  4.0/5  2,545 reviews

The Reception Desk Staff was Great

Customer review rating 4.5/5

Jameel K. Friends - Confirmed reviews ALL

Just imagine, after a long journey in cold weather, entering in the hotel and being warmly welcomed by a generous hotel staff, happy to help and consider all the requesters!, yes this happened at ibis Excel London. The hotel staff was very helpful, and the service/cleaning was appropriate and timely. The hotel location is just next to the LDR station. Some Cons: - The Exhaust fan for washrooms. - Door locks in washrooms, especially in twin rooms.

Thanks for taking the time and scoring your recent stay. We were so chuffed to make your stay pleasant, at ibis our guests are the most important thing ever and when we hear compliments it makes us have butterflies! We know that our future guests would also appreciate the kind words and tips and would appreciate if you could also share some comments on the global travel review site ‘’trip advisor’’. Here is the link; https://www.tripadvisor.com/UserReview-g186338-d289185-Ibis_London_Excel_Docklands-London_England.html Thanks again so much and hope you would come back and visit us soon! Aurelija Revuckaite Guest Experience Manager

Great position

Customer review rating 4.5/5

Judy Couples - Confirmed reviews ALL

We were pleased to find a quiet place to stay after going to the Mama Mia party

Hi Judy, Thanks for taking the time and scoring your recent stay. We were so chuffed to make your stay pleasant, at ibis our guests are the most important thing ever and when we hear compliments it makes us have butterflies! We know that our future guests would also appreciate the kind words and tips and would appreciate if you could also share some comments on the global travel review site ‘’trip advisor’’. Here is the link; https://www.tripadvisor.com/UserReview-g186338-d289185-Ibis_London_Excel_Docklands-London_England.html Thanks again so much and hope you would come back and visit us soon! Aurelija Revuckaite Guest Experience Manager

A great stay

Customer review rating 5.0/5

Linda K. Couples - Confirmed reviews ALL

Very clean , staff very helpful good breakfast

Thanks for taking the time and scoring your recent stay. We were so chuffed to make your stay pleasant, at ibis our guests are the most important thing ever and when we hear compliments it makes us have butterflies! We know that our future guests would also appreciate the kind words and tips and would appreciate if you could also share some comments on the global travel review site ‘’trip advisor’’. Here is the link; https://www.tripadvisor.com/UserReview-g186338-d289185-Ibis_London_Excel_Docklands-London_England.html Thanks again so much and hope you would come back and visit us soon! Aurelija Revuckaite Guest Experience Manager

Great stay, good location

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Easy check in and check out. Good location next to Excel.

Thanks for taking the time and scoring your recent stay. We were so chuffed to make your stay pleasant, at ibis our guests are the most important thing ever and when we hear compliments it makes us have butterflies! We know that our future guests would also appreciate the kind words and tips and would appreciate if you could also share some comments on the global travel review site ‘’trip advisor’’. Here is the link; https://www.tripadvisor.com/UserReview-g186338-d289185-Ibis_London_Excel_Docklands-London_England.html Thanks again so much and hope you would come back and visit us soon! Aurelija Revuckaite Guest Experience Manager

Great location for EXCEL, friendly staff

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Great location for EXCEL and many good restaurants close by. Staff were very friendly and welcoming. Comfortable room. Nice Bar.

Thanks for taking the time and scoring your recent stay. We were so chuffed to make your stay pleasant, at ibis our guests are the most important thing ever and when we hear compliments it makes us have butterflies! We know that our future guests would also appreciate the kind words and tips and would appreciate if you could also share some comments on the global travel review site ‘’trip advisor’’. Here is the link; https://www.tripadvisor.com/UserReview-g186338-d289185-Ibis_London_Excel_Docklands-London_England.html Thanks again so much and hope you would come back and visit us soon! Aurelija Revuckaite Guest Experience Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 570 reviews 9/10 Location
  • 871 reviews 6.2/10 Room
  • 686 reviews 7.8/10 Service
  • 20 reviews 7.6/10 WiFi
  • 395 reviews 6.2/10 Cleanliness
  • 281 reviews 6.7/10 Breakfast
  • 176 reviews 5.3/10 Value
  • 112 reviews 7.8/10 Vibe

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