Novotel London Excel Hotel 4 stars

Name: Novotel London Excel
Address: LONDON, E16 1AA, UNITED KINGDOM
Telephone: (+44)207/6600677
Rating: 4.4

Customer review rating 4.4/5 9,288 reviews

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+ 19 Services

Your loyalty is rewarded

Novotel London Excel Hotel

Hotel that makes every moment matter

Attending a conference at the ExCel? Make your stay a memorable one with a relaxing night's sleep in our classy Novotel London ExCel hotel. The main conference centre is a little over 100 metres from our lobby, while the Custom House Station DLR train platform is just a little further. Overlooking the Royal Victoria Dock, our hotel features comfortable rooms, ample meeting spaces and a sauna to help give you a relaxing stay.

Located nearby the O2 Arena, Canary Wharf and London City Airport, our hotel is ideal for guests visiting on business trips. Enjoy the beautiful scenery of the Thames with incredible views of Victoria Dock from the Upper Deck restaurant and bar. With fully-equipped meeting rooms, a sauna and a hammam spa, the hotel is the perfect choice for guests visiting for business.

Hotel extras

Located opposite the ExCel Exhibition Centre
3-minute walk from Royal Victoria station
Relaxing meals in a stylish setting
Meeting areas for all your conference needs
Free internet access in all guest rooms

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI in your room
- WIFI access
Parking
- Private indoor parking (Paying)£18 / 24 HOURS
- Public indoor parking (Paying)(Nearby)
- Well-lit parking
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Accessible bathroom
Pets allowedPaying
100% non-smoking hotel
Languages spoken at the hotel
- English
- Spanish
- French
- Italian
- Polish
- Russian
Reception open 24 hours a day
LATE CHECK-OUT UP TO 5PMPaying
Dry cleaning / IroningPaying
Currency exchangePaying

Breakfast
1 restaurant(s)
1 bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 24 hours
- Opening hours : Week-end 24 hours

Fitness centre
Well-being
- Hammam
- Sauna

13 meeting room(s)
Copy/print service available

Hotel location

Novotel London Excel

7 Western Gateway
Royal Victoria Dock
E16 1AA
london
united kingdom

Tel: +442076600677

Fax: (+44)207/5409710

Contact email :

Check-in from 14h00

Check out up to 12h00

BUS 1 : 147 CUSTOM H. EXCEL
BUS 2 : 325 CUSTOM H. EXCEL
BUS 3 : 241 CUSTOM H. EXCEL
BY SUBWAY : DLR Royal Victoria
METR : DLR Royal Victoria

By plane
LONDON CITY At 1.77km / 1.1 miles
By plane
LONDON CITY AIRPORT At 1.77km / 1.1 miles
By plane
LONDON GATWICK At 70km / 43.5 miles
By plane
LONDON HEATHROW At 37.01km / 23 miles
By plane
LONDON STANSTED AIRPORT At 56km / 34.8 miles
By car
A12,M11,M25 At 0.1km / 0.06 miles
By train
DLR-ROYAL VICTORIA At 0.64km / 0.4 miles
By train
KINGS CROSS At 12.87km / 8 miles
By train
LIVERPOOL STREET At 7.24km / 4.5 miles
By train
LONDON ST PANCRAS At 7.9km / 4.91 miles
By train
WATERLOO STATION At 9.66km / 6 miles

GPS :51.507973, 0.024658

BANK OF AMERICA 3.0 km / 2.0 mi
BANK OF NEW YORK 3.38 km / 2.1 mi
BARCLAYS 3.38 km / 2.1 mi
CHEVRON TEXACO 3.38 km / 2.1 mi
CITIBANK 3.38 km / 2.1 mi
CITIGROUP 3.38 km / 2.1 mi
CLEARSTREAM DEUTSCHE BORSE 3.38 km / 2.1 mi
CREDIT SUISSE 3.38 km / 2.1 mi
FORD MOTOR 3.38 km / 2.1 mi
HSBC 3.38 km / 2.1 mi
MORGAN STANLEY 3.38 km / 2.1 mi
NEWHAM COUNCIL 1.61 km / 1.0 mi
OGITVY MATHER 3.38 km / 2.1 mi
RAIL INDUSTRY 3.38 km / 2.1 mi
REUTERS 3.38 km / 2.1 mi
SERCO GROUP PLC 3.06 km / 1.9 mi
UNIVERISTY OF EAST LONDON 5.23 km / 3.25 mi

Companies

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.

- Height 2 m
- Theatre style 10 participants
- U-shaped Room
- Board-room 10 participants
- Classroom style
- Banquet
Configuration is not available for this hotel
- Height 2 m
- Theatre style 10 participants
- U-shaped Room
- Board-room 10 participants
- Classroom style
- Banquet
Configuration is not available for this hotel
- Height 2 m
- Theatre style 8 participants
- U-shaped Room
- Board-room 10 participants
- Classroom style
- Banquet
Configuration is not available for this hotel
- Height 2 m
- Theatre style 8 participants
- U-shaped Room
- Board-room 10 participants
- Classroom style
- Banquet
Configuration is not available for this hotel
- Height 2 m
- Theatre style 8 participants
- U-shaped Room
- Board-room 10 participants
- Classroom style
- Banquet
Configuration is not available for this hotel
- Height 2 m
- Theatre style 8 participants
- U-shaped Room
- Board-room 10 participants
- Classroom style
- Banquet
Configuration is not available for this hotel
- Height 3 m
- Theatre style 18 participants
- U-shaped Room
- Board-room 12 participants
- Classroom style 12 participants
- Banquet
Configuration is not available for this hotel
- Height 2 m
- Theatre style 32 participants
- U-shaped Room 14 participants
- Board-room 14 participants
- Classroom style 18 participants
- Banquet 14 participants
- Height 2 m
- Theatre style 24 participants
- U-shaped Room 14 participants
- Board-room 12 participants
- Classroom style 18 participants
- Banquet 14 participants
- Height 2 m
- Theatre style 32 participants
- U-shaped Room 14 participants
- Board-room 14 participants
- Classroom style 18 participants
- Banquet 14 participants
- Height 3 m
- Theatre style 40 participants
- U-shaped Room 20 participants
- Board-room 16 participants
- Classroom style 22 participants
- Banquet 30 participants
- Height 3 m
- Theatre style 40 participants
- U-shaped Room 20 participants
- Board-room 18 participants
- Classroom style 26 participants
- Banquet 30 participants
- Height 2 m
- Theatre style 80 participants
- U-shaped Room 28 participants
- Board-room 28 participants
- Classroom style 46 participants
- Banquet 50 participants

Table of rooms
Room name	Surface area	Height	Theatre style	U-shaped Room	Board-room	Classroom style	Banquet
Brunswick	20 m²	2 m	10 participants		10 participants
East india	20 m²	2 m	10 participants		10 participants
Millwall	20 m²	2 m	8 participants		10 participants
St katherine	20 m²	2 m	8 participants		10 participants
Tilbury	20 m²	2 m	8 participants		10 participants
West india	20 m²	2 m	8 participants		10 participants
Royal albert	30 m²	3 m	18 participants		12 participants	12 participants
London	35 m²	2 m	32 participants	14 participants	14 participants	18 participants	14 participants
Royal victoria	35 m²	2 m	24 participants	14 participants	12 participants	18 participants	14 participants
Surrey	35 m²	2 m	32 participants	14 participants	14 participants	18 participants	14 participants
King george v	48 m²	3 m	40 participants	20 participants	16 participants	22 participants	30 participants
The boardroom	48 m²	3 m	40 participants	20 participants	18 participants	26 participants	30 participants
London ii	70 m²	2 m	80 participants	28 participants	28 participants	46 participants	50 participants

Configuration is not available for this hotel

Unsure of the capacity needed for your event?
This hotel is not suitable for your event?
Look for another hotel
Convert different units of measurement and make organising your events easier.

Screen
Flipchart
Syndicated room
Videoconferencing
Audio and video equipment
Upper Deck Terrace, fantastic for Drinks Reception (weather permitting)
Podium
Lectern
Day light
WIFI access
Syndicate rooms
Airconditioned meeting room
Hotel connected to conv. centre

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Standard Room with 2 single beds

Max. number of persons: 2
Area: From 25 m² / 269 sq ft

Wireless internet in your room

Standard room with 1 Queen size bed

Max. number of persons: 2
Area: From 25 m² / 269 sq ft

Standard room with 1 Queen size bed + convertible sofa

Max. number of persons: 4
Area: From 25 m² / 269 sq ft

Superior room with 1 Queen size bed + convertible sofa

Max. number of persons: 4
Area: From 25 m² / 269 sq ft

Wireless internet in your room

Executive Premium Room with queen-size bed

Max. number of persons: 2
Area: From 25 m² / 269 sq ft

Wireless internet in your room

Accessible Room with Queen Size Bed

Accessible room

Max. number of persons: 2
Area: From 25 m² / 269 sq ft

Rooms

Our restaurants and bars

UPPER DECK RESTAURANT

Type of cuisine: International

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting. Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

BAR

Absorb the lively atmosphere at Novotel. In stylish surroundings, choose from an array of beers, wines and cocktails served by our fun and friendly staff. Our buzzing bar offers the perfect place to enjoy an evening's entertainment or relax and unwind.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

That was perfect!

Carmen S. Couples - 23/03/2020 Confirmed reviews ALL

Staff were the most amazing caring ever, went far and beyond with helping putting together the most beautiful surprise to my husband and upgraded me for the nicest room.

Dear Carmen S., Thank you so much for your positive review surrounding your stay at Novotel London Excel! We are so glad to hear that you enjoyed your upgrade and thank you so much for your kind comments about our team, it made our day. Mr. 5’7 blue eyes short hair Paul and Mrs 5’5 long braided hair blue eyes Sarah would like to thank you as well for your very kind shout out. Thank you again for your positive feedback and we hope to see you again one day. Have a nice day! Kind regards, Jordan Henville Front office team member

Fantastic hotel

Luke T. Business - 21/03/2020 Confirmed reviews ALL

Everything from the hotel itself to the staff, location, food, service, the rooms. All excellent. Can’t fault this place at all.

Dear Luke & Jade T., Thank you very much for your kind review and rating us 10 out of 10! We are looking forward to see you next time :) Kind Regards, Yulduz Simaitine FO Team Leader

Amazing Staff

Echelle Solo - 21/03/2020 Confirmed reviews ALL

I stayed for three nights after returning from Germany enroute to Canada. The staff could not be more helpful.

Dear Echelle Anne M., We very much appreciate your comments regarding your stay at the Novotel London Excel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sahara Mitchell Guest Relations Agent

Good Stay

T. Families - 20/03/2020 Confirmed reviews ALL

Our stay at the Novotel London Excel was great, the staff were great and nothing was to much trouble. The room was clean and very informative at the check-in desk.

Dear Ashton T., We very much appreciate your comments regarding your stay at the Novotel London Excel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sahara Mitchell Guest Relations Agent

Ideal location

Wayne Business - 20/03/2020 Confirmed reviews ALL

Ideal location with good access to the DLR

Dear Wayne B., Hope you are very well and safe! Thank you very much for your kind review! We are looking forward to see you next time :) Kind Regards, Yulduz Simaitine FO Team Leader

Working visit

Philip W. Business - 20/03/2020 Confirmed reviews ALL

Fantastic

Dear Philip W., Thank you so much for your great review of Novotel London Excel! We are glad to hear that you had a lovely time during your working visit and thank you again for your kind comments about our team. We hope to see you again one day! Thank you for your loyalty. Kind regards, Jordan Henville Front office team member

Amazing

Daisie-leigh Couples - 20/03/2020 Confirmed reviews ALL

Lovely place to stay, very welcoming staff that are always happy to help. Great facilities to use and over all amazing.

Dear Daisie-Leigh C., We very much appreciate your comments regarding your stay at the Novotel London Excel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sahara Mitchell Guest Relations Agent

freindly personnel, nice room

Norman G. Business - 18/03/2020 Confirmed reviews ALL

Check in and out efficient, breakfast good quality, good ambience in hotel.

Dear Normanmr G., We very much appreciate your comments regarding your stay at the Novotel London Excel. It is always a pleasure to receive positive feedback. I will share your comments with our team especially breakfast. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sahara Mitchell Guest Relations Agent

Lovely stay

Rachel Friends - 18/03/2020 Confirmed reviews ALL

The hotel was very quiet given the Covid-19 situation but the staff were perfectly helpful and on hand. The hotel is an oasis of calm in the madness of London. Smells lovely too!

Dear Rachel C., We very much appreciate your comments regarding your stay at the Novotel London Excel. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. P.S - the lovely smell is from Scent Air called Golden Bamboo in case you wanted it for your home! Sincerely, Sahara Mitchell Guest Relations Agent

Really good stay

Elaine W. Business - 16/03/2020 Confirmed reviews ALL

Attentive and friendly staff, lovely clean rooms, good food. Hotel very well cared for and the location was superb for Excel.

Dear Elaine W., We very much appreciate your comments regarding your stay at the Novotel London Excel. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sahara Mitchell Guest Relations Agent

Good Hotel

Graham K. Business - 16/03/2020 Confirmed reviews ALL

The hotel and it's staff are excellent.

Dear Graham K., We very much appreciate your comments regarding your stay at the Novotel London Excel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sahara Mitchell Guest Relations Agent

Great stay

C P. Couples - 15/03/2020 Confirmed reviews ALL

Nice Hotel in a nice area with good transport links

Dear Clare P., Thank you so much for your kind review! We are so pleased you have enjoyed your stay with us! I have now sent you more information about our membership card and please feel free to book us directly with your membership card to get all the benefits our members get like welcome drink, free upgrades and so on. We hope to see you again in near future! Sincerely, Yulduz Simaitiene FO Team Leader

Amazing stay

Sonia Couples - 14/03/2020 Confirmed reviews ALL

Excellent customer service! Restaurant food and breakfast was good; room clean; and very helpful staff!!

Dear Sonia C., Thank you very much for your kind review! I will pass your kind words to my colleagues in food and beverage team too. We look forward to see you again at our hotel! Sincerely, FO Team Leader Yulduz Simaitiene

Good stay

Anonymous Couples - 14/03/2020 Confirmed reviews ALL

Our flight arrived early morning, at check-in staff didn’t hesitate in finding us a room so we could drop luggage, shower and get on with our day. This service was very much appreciated. Thank you.

Dear Sheona M., Thank you very much for your lovely review! We very much looking forward to welcome you again :) Kind Regards, FO Team Leader Yulduz Simaitiene

Wonderful hotel, lovely staff

Ashley W. Solo - 14/03/2020 Confirmed reviews ALL

The hotel was spotless, in a wonderful location. The staff were very friendly and lovely. Best hotel I've stayed in.

Dear Ashley W., We very much appreciate your comments regarding your stay at the Novotel London Excel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Love this hotel

Nick B. Families - 14/03/2020 Confirmed reviews ALL

It’s the second time I have stayed here, and me and my sons have enjoyed it alot on both occasions. It’s a shame that the emirates cable car not working makes it a bit difficult to get across to the o2 but in general I can’t complain about anything. Really good value for money.

Dear Nicholas B., We very much appreciate your comments regarding your stay at the Novotel London Excel. It is always a pleasure to receive positive feedback and we are so happy you and you son's love our hotel! I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous ones. Sincerely, Sahara Mitchell Guest Relations Agent

Love this hotel

P. Families - 14/03/2020 Confirmed reviews ALL

Easy to park car, love being along the thames, easy DLR line, super staff, great food

Dear Karen P., Just to say we love you too :) Thank you very much for such lovely review! Sincerely, FO Team Leader Yulduz Simaitiene

Well located,nice standard rooms

Nnk Solo - 14/03/2020 Confirmed reviews ALL

rooms were nice as was hotel. Breakfast in room requirements could be made a little clearer upon checking in and my final day I was told I missed the time but was not told otherwise that weekend and weekday differ. Also had to wait 10mins for my room to be ready but other than that I had a nice stay.

Dear Najmun K., We very much appreciate your comments regarding your stay at the Novotel London Excel. It is always a pleasure to receive positive feedback. However I will share your comments regarding breafast with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sahara Mitchell Guest Relations Agent

London excel stay

Tour304289 10/03/2020 TripAdvisor review

This is an excellent hotel within easy reach of central London, we have stayed here on many occasions and have always been made very welcome. The rooms are always clean and spacious and the breakfast is very good and plentiful.

WOW thanks for the awesome review Tour304289. We really appreciate your kind comments and we are all delighted to read them. We hope to welcome you back in the near future. Many Thanks, Niall McGurn Operations Manager

Good all round

Ahmed Business - 08/03/2020 Confirmed reviews ALL

Comfortable room, good location, good service

Dear Ahmed J., We very much appreciate your comments regarding your stay at the Novotel London Excel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sahara Guest Relations

Our most recent 20 reviews

In partnership with TripAdvisor

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