Grand Mercure Puka Park Resort 4 stars

Customer review rating 4.6/5 3,817 reviews

Grand Mercure Puka Park Resort
See on a map
+ 26 Services

Hotel extras

  • Complimentary internet

  • Enjoy the award winning Miha restaurant

  • Recreation centre with a pool, spa, sauna and gym

  • Central location between all of the Coromandel Peninsulas top activities

  • Meetings in Grand Style, Puka Park Resort provides the perfect setting for a conference

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioning
  • AUCKLANDPaying
  • Languages spoken at the hotel
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Golf
  • Outdoor tennis court
  • Beach and water sports
  • Other sports activities
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 3 meeting room(s)
  • Conventions hotel
  • Copy/print service available

Hotel location

Grand Mercure Puka Park Resort

42 Mount Avenue
3546
pauanui beach
new zealand

Tel: +6478648088

Fax: (+64)7/8648112

Contact email

Check-in from 14h00

Check out up to 11h00

  • By plane

    AUCKLAND At 150km / 93.21 miles - Shuttle paying

  • By plane

    PAUANUI AIRFIELD At 1km / 0.62 miles

  • By car

    HIGHWAY 25 At 12km / 7.46 miles

GPS :-37.030728, 175.867531

Your meetings and events

The Grand Mercure Puka Park offers you two conference rooms to select from. Choose from our large Puka Room which holds up to 100 guests or our smaller Rata Room for more intimate meetings.

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

General equipment

  • Flipchart

  • Podium

  • Lectern

  • Day light

  • Syndicate rooms

  • Video equipment

  • Airconditioned meeting room

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

Enjoy the beauty of the New Zealand bush and choose from one of the 42 chalets all nestled into the native fauna. The terrain is steep in parts therefore please advise at the time of booking if you have any special requirements.

Tawa Treehut

  • Max. number of persons: 3
  • Area: From 29 / 312 sq ft
  • Views: Forest view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Coffee/tea making facilities

Rimu Chalet

  • Max. number of persons: 3
  • Area: From 35 / 377 sq ft
  • Views: Forest view *
  • Most of the accommodation: Balcony *

* Subject to availability

Kauri Chalet

  • Max. number of persons: 3
  • Area: From 35 / 377 sq ft
  • Views: Forest view *
  • Most of the accommodation: Balcony *

* Subject to availability

Studios

Our restaurants and bars

MIHA RESTAURANT AND BAR

Type of cuisine: International

Miha Restaurant is renowned for delectable cuisine and intimate ambience, enjoyed inside or outside on the deck. Miha offers a la carte dining for breakfast, lunch and dinner, with a large wine list and attentive staff.

Menu (PDF)

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MIHA RESTAURANT AND BAR

Non contractual photo

With beautiful bay windows providing stunning panoramic views across the Coromandel Ranges and Pauanui Beach, the House Bar is the ideal place for a relaxing drink after a fun-filled day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Grand Mercure Puka Park Resort

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

3,817 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,016 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Relaxing Weekend in Nature

Customer review rating 4.6/5

Sean Couples - 28/03/2020 Confirmed reviews ALL

We enjoyed our stay at Puka Park, really nice, relaxed atmosphere away from the city. Beach down the road, bush up the hill, and the rooms are discreetly nestled in nature.

Dear Sean , thank you very much for staying with us on the beautiful Coromandel. We greatly appreciate your wonderful feedback, thank you for taking the time to share with us and the team. We are thrilled you thoroughly enjoyed you stay. Many thanks again and we hope to be able to welcome you back in the future. Best wishes, Mareile Jerosch-Hoehn General Manager

nice and peaceful

Customer review rating 4.6/5

Anonymous Couples - 28/03/2020 Confirmed reviews ALL

The stay was ok. The dinner we had wasnt too bad. The place could do with a bit of love in some places Walking that hill to the unit isnt something you look forward to, especially after a meal

Dear David , thank you very much for staying with us on the beautiful Coromandel. We greatly appreciate your wonderful feedback, thank you for taking the time to share with us and the team. We are pleased you enjoyed you stay. The other room types have lovely king beds however unfortunately no cooking faculties. Many thanks again and we hope to be able to welcome you back in the future. Best wishes, Mareile Jerosch-Hoehn General Manager

Wonderful time. Well looked after.

Customer review rating 4.6/5

Lorraine B. Couples - 25/03/2020 Confirmed reviews ALL

Great experience. Very helpful staff.

Dear Lorraine, thank you very much for staying with us on the beautiful Coromandel. We greatly appreciate your wonderful feedback, thank you for taking the time to share with us and the team. We are thrilled you thoroughly enjoyed you stay. Many thanks again and we hope to be able to welcome you back in the future. Best wishes, Mareile Jerosch-Hoehn General Manager

Tree Top Encounter

Customer review rating 4.6/5

Mary &. F. Couples - 24/03/2020 Confirmed reviews ALL

We loved our stay at Puka Park. The facilities were excellent, the staff were all very helpful and friendly and the geographical environment we found ourselves in with the Chalet was superb.

Dear Allan , thank you very much for staying with us on the beautiful Coromandel. We greatly appreciate your wonderful feedback, thank you for taking the time to share with us and the team. We are thrilled you thoroughly enjoyed you stay. Many thanks again and we hope to be able to welcome you back in the future. Best wishes, Mareile Jerosch-Hoehn General Manager

Beautiful peaceful location but facilities a little tired and expect more green initiatives.

Customer review rating 4.6/5

K A. Couples - 23/03/2020 Confirmed reviews ALL

A nice relaxing stay but overall the facilities are seeming a little tired. All throughout our stay the gates to the back entrance of the main building, which we walked past when accessing our room, were open leaving the laundry, rubbish bins and general mess on display. There wasn't a recycling bin in our room and I wasn't happy with the individual sachets for dishwashing liquid & dish powder, wouldn't it be easy to implement refillable multi-use bottles instead?

Nice stay but could have been more special

Customer review rating 4.6/5

Nick W. Couples - 23/03/2020 Confirmed reviews ALL

This was the third time we've stayed at Puka Park. My wife and I love it as it has everything we need in one place for a relaxing weekend away. We were a little disappointed this time though as it was her birthday and I mentioned this in the special requests section when booking online, mentioned it in the pre-checkin email sent by reception a few days before our stay, mentioned it to the front desk on check-in and mentioned it again when confirming our dinner reservation. Even though I mentioned it 4 times, she got no special treatment, no wishes from the staff, no message or candle in her dessert and no mention of it in our welcome greeting card in our room. The welcome greeting card was also super generic, not even mentioning me by name and welcoming me to my first time at the resort (even though it was my third). As a gold Accor Plus member who stays at a variety of Accor venues regularly, I've come to expect a little more personalized experience and felt a bit let down as this was a trip we'd been looking forward to for a while. The team could a few tips from Novotel Christchurch Cathedral Square - they do the personalized experience really well. We will be back as we do really like the place but will perhaps adjust our expectations down a little next time.

Dear Nick, Thank you for taking the time to share your disappointing experience with us. I am dismayed to hear of the numerous let downs from the reservation process to the dinner. I am so very sorry you didn't get the treatment you deserve and your wife didn't get acknowledged for her birthday, how dreadful. I would really like you to have a great stay at Puka Park and therefore I am going to send you a voucher tomorrow when I am back in the office for a complimentary night in a wonderful Rimu Chalet. We are renown for delivering a very personalized service and would like to extend that to you. Thank you again for sharing your experience and your honesty. Best wishes, Mareile Jerosch-Hoehn General Manager

Good stayver

Customer review rating 4.6/5

Gary C. Friends - 23/03/2020 Confirmed reviews ALL

Very relaxing and enjoyable

Dear Gary & Helena, thank you very much for staying with us on the beautiful Coromandel. We greatly appreciate your wonderful feedback, thank you for taking the time to share with us and the team. We are thrilled you thoroughly enjoyed you stay. Many thanks again and we hope to be able to welcome you back in the future. Best wishes, Mareile Jerosch-Hoehn General Manager

Beautiful setting, very restful place

Customer review rating 4.6/5

Robin J. Couples - 22/03/2020 Confirmed reviews ALL

All staff very friendly. Accommodation and facilities top class.

Dear Robin , thank you very much for staying with us on the beautiful Coromandel. We greatly appreciate your wonderful feedback, thank you for taking the time to share with us and the team. We are pleased you enjoyed your stay. If you have any suggestions in regards to improving the bar experiences I would be pleased to hear from you, you can email me directly to gm… Many thanks again and we hope to be able to welcome you back in the future. Best wishes, Mareile Jerosch-Hoehn General Manager

Very enjoyable

Customer review rating 4.6/5

Anonymous Couples - 21/03/2020 Confirmed reviews ALL

This was a lovely stay, wonderfully enabled by extremely helpful staff

Dear Allan , thank you very much for staying with us on the beautiful Coromandel. We greatly appreciate your wonderful feedback, thank you for taking the time to share with us and the team. We are thrilled you thoroughly enjoyed you stay. Many thanks again and we hope to be able to welcome you back in the future. Best wishes, Mareile Jerosch-Hoehn General Manager

Perfect location and nice accommodations for a most relaxing and enjoyable week.

Customer review rating 4.6/5

Bhl Couples - 20/03/2020 Confirmed reviews ALL

Thank you, Adam, for looking after us. We enjoyed our stay despite a couple of surprises. Weather was fine, we had several great beach walks and overall a most enjoyable week in the trees.

Dear Brigitte , thank you very much for staying with us on the beautiful Coromandel. We greatly appreciate your wonderful feedback, thank you for taking the time to share with us and the team. Yes, Adam is great! We are thrilled you thoroughly enjoyed you stay. Many thanks again and we hope to be able to welcome you back in the future. Best wishes, Mareile Jerosch-Hoehn General Manager

Very nice, well presented appartments and lovely bushland setting

Customer review rating 4.6/5

Les G. Families - 20/03/2020 Confirmed reviews ALL

Excellent and relaxing week in a great coastal bushland setting, thge staff were excellent and in these times of the worldwide covid 19 virus, I couldn't think of a better place to be.

Dear Leslie , thank you very much for staying with us on the beautiful Coromandel. We greatly appreciate your wonderful feedback, thank you for taking the time to share with us and the team. We are pleased you thoroughly enjoyed you stay. And thanks for your note regarding breakfast. Many thanks again and we hope to be able to welcome you back in the future. Best wishes, Mareile Jerosch-Hoehn General Manager

Fantastic all round. Staff were all very helpful and friendly.

Customer review rating 4.6/5

Vicki Families - 20/03/2020 Confirmed reviews ALL

This was by far the best stay we had while explorIng the surrounds of North Island. The resort is beautiful. The staff were fantastic with great customer service.

Dear Vicki , thank you very much for staying with us on the beautiful Coromandel. We greatly appreciate your wonderful feedback, thank you for the 5 star rating and thank you for taking the time to share with us and the team. We are thrilled you thoroughly enjoyed you stay. Many thanks again and we hope to be able to welcome you back in the future. Best wishes, Mareile Jerosch-Hoehn General Manager

Great stay, awesome location.

Customer review rating 4.6/5

Jackie Couples - 19/03/2020 Confirmed reviews ALL

We stayed for 2 nights at the Mercure Puka Parc Pauanui at the end of our amazing tour of New Zealand. The complex is not too big which gave it an intimate and peaceful feeling. The location and scenery all around was awesome and we loved our ‘ tree house’ which had every amenity and comfort we could wish for. Both breakfast and evening meals were excellent and there was a particularly good choice for breakfast. All staff were very friendly, helpful and courteous at all times.. The only slight criticism we would have is that some areas in our tree house need to be dusted more regularly. However, overall it is a great place to get away from it all and chill.

Well worth a visit!

Customer review rating 4.6/5

Clive Couples - 18/03/2020 Confirmed reviews ALL

2 night visit, accommodation very good, comfortable beds, good amenities. Meals at restaurant good. Service from reception, dining room and bar excellent. Food and drinks prices quite good.

Dear Clive , thank you very much for staying with us on the beautiful Coromandel. We greatly appreciate your wonderful feedback, thank you for taking the time to share with us and the team. We are thrilled you thoroughly enjoyed you stay. Many thanks again and we hope to be able to welcome you back in the future. Best wishes, Mareile Jerosch-Hoehn General Manager

Very relaxing and friendly staff

Customer review rating 4.6/5

Kerry Couples - 15/03/2020 Confirmed reviews ALL

1 week stay

Dear Kerry , thank you very much for staying with us on the beautiful Coromandel. We greatly appreciate your wonderful feedback, thank you for taking the time to share with us and the team. We are delighted you enjoyed you stay. All other room types have wonderful king beds, unfortunately the room type you stayed in is the only one with kitchen facilities. Many thanks again and we hope to be able to welcome you back in the future. Best wishes, Mareile Jerosch-Hoehn General Manager

Good as usual.

Customer review rating 4.6/5

Anonymous Couples - 15/03/2020 Confirmed reviews ALL

Friendly staff, excellent accommodation and delicious meals at Mika made our stay an enjoyable experience.

Dear Ian , thank you very much for staying with us on the beautiful Coromandel. We greatly appreciate your wonderful feedback, thank you for taking the time to share with us and the team. We are thrilled you thoroughly enjoyed you stay. Please let me know if you can think of anything that would make your stay next time even better. gm… Many thanks again and we hope to be able to welcome you back in the future. Best wishes, Mareile Jerosch-Hoehn General Manager

Peaceful good stay.

Customer review rating 4.6/5

Millie L. Business - 15/03/2020 Confirmed reviews ALL

We enjoyed the service provided.

Dear Millie , thank you very much for staying with us on the beautiful Coromandel. We greatly appreciate your wonderful feedback, thank you for taking the time to share with us and the team. We are thrilled you thoroughly enjoyed you stay. Many thanks again and we hope to be able to welcome you back in the future. Best wishes, Mareile Jerosch-Hoehn General Manager

The best 'away' destination closest to home!

Customer review rating 4.6/5

Barry P. Couples - 15/03/2020 Confirmed reviews ALL

A beautiful spot with fantastic personal service!

Dear Barry , thank you very much for staying with us on the beautiful Coromandel. We greatly appreciate your wonderful feedback, thank you for taking the time to share with us and the team. We are thrilled you thoroughly enjoyed you stay. Many thanks again and we hope to be able to welcome you back in the future. Best wishes, Mareile Jerosch-Hoehn General Manager

Surprisingly good after the initial impression-the layout and logistics involved.

Customer review rating 4.6/5

W J. N. Solo - 14/03/2020 Confirmed reviews ALL

Staff were friendly, helpful and professional. My cabin/chalet was very nicely appointed and very clean. My only complaint being that there were no reading lights above the bed and the little writing table. The Touch sensitive lamps were stylish but impractical. The cabin was a bit dark. Food in the restaurant was pretty good , perhaps a little inconsistent in presentation and quality if you had the same dish more than once. Check out was fine.

Peaceful relaxing hotel

Customer review rating 4.6/5

Lucy D. Couples - 14/03/2020 Confirmed reviews ALL

Fantastic experience for our first stay at Puka Park. The front desk and restaurant staff were outstanding. Great rooms, lots of activities to do, awesome location.

Dear Lucy , thank you very much for staying with us on the beautiful Coromandel. We greatly appreciate your wonderful feedback, thank you for taking the time to share with us and the team. We are thrilled you thoroughly enjoyed you stay. Many thanks again and we hope to be able to welcome you back in the future. Best wishes, Mareile Jerosch-Hoehn General Manager
Our most recent 20 reviews

In partnership with TripAdvisor