Grand Mercure Puka Park Resort 4 stars

Customer review rating 4.6/5 4,808 reviews

ALLSAFE approved hotel

Grand Mercure Puka Park Resort
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+ 18 Services

Hotel extras

  • Complimentary internet

  • Enjoy the award winning Miha restaurant

  • Recreation centre with a pool, spa, sauna and gym

  • Central location between all of the Coromandel Peninsulas top activities

  • Meetings in Grand Style, Puka Park Resort provides the perfect setting for a conference

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Babysitting on request Paying
  • 100% non-smoking hotel
  • Air conditioned
  • AUCKLAND Paying
  • Languages spoken at the hotel
  • Early check-in/Late check-out Paying
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on request Paying
  • Golf
  • Outdoor tennis court
  • Beach and water sports
  • Other sports activities
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 3 Meeting room(s)
  • Conventions hotel
  • Copy/print service available

Hotel location

Grand Mercure Puka Park Resort

42 Mount Avenue
3546 pauanui beach
new zealand

Tel: +6478648088

Fax: (+64)7/8648112

Check-in from 15h00

Check out up to 11h00

  • By plane

    AUCKLAND At 150km / 93.21 miles - Shuttle paying

  • By plane

    PAUANUI AIRFIELD At 1km / 0.62 miles

  • By car

    HIGHWAY 25 At 12km / 7.46 miles

GPS :-37.030728, 175.867531

Your meetings and events

The Grand Mercure Puka Park offers you three conference rooms to select from. Choose from our large Puka Room which holds up to 100 guests or our smaller Rata Room for more intimate meetings. Very popular is also our Boardroom which seats up to 12.

Room descriptions and layouts

meeting rooms

From 1 to 100 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Screen

  • Flipchart

  • Lectern

  • Day light

  • Syndicate rooms

  • Airconditioned meeting room

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Enjoy the beauty of the New Zealand bush and choose from one of the 42 chalets all nestled into the native fauna. The terrain is steep in parts therefore please advise at the time of booking if you have any special requirements.

Our restaurants and bars

MIHA RESTAURANT AND BAR

Type of cuisine: International

Miha Restaurant is renowned for delectable cuisine and intimate ambience, enjoyed inside or outside on the deck. Miha offers a la carte dining for breakfast, lunch and dinner, with a large wine list and attentive staff.

MIHA RESTAURANT AND BAR

With beautiful bay windows providing stunning panoramic views across the Coromandel Ranges and Pauanui Beach, the House Bar is the ideal place for a relaxing drink after a fun-filled day.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Our guest reviews for
Grand Mercure Puka Park Resort

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

4,808 reviews

TripAdvisor Rating 4.0/5

1,074 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Lovely staff, Great stay

Customer review rating 5.0/5

Michelle W. Couples - 23/08/2021 Confirmed reviews ALL

Had a great stay. Friendly Staff. Breakfast and Dinner was excellent. Room was lovely. Absolutely loved the setting.

Dear Michelle , thank you very much for staying with us on the beautiful Coromandel. We greatly appreciate your wonderful feedback, thank you for taking the time to share with me and the team. We are thrilled you thoroughly enjoyed your stay. Many thanks again and we hope to be able to welcome you back in the future. Best wishes, Mareile Jerosch-Hoehn General Manager

Just Perfect

Customer review rating 5.0/5

Justine T. Friends - 22/08/2021 Confirmed reviews ALL

An overall pleasure to be there. The setting was outstanding, rooms were clean and modern, staff were friendly and helpful and food was amazing. We couldn’t have had a better experience. Thank you, we will be back.

Dear Justine & Ian , thank you very much for staying with us on the beautiful Coromandel. We greatly appreciate your wonderful feedback, thank you for taking the time to share with me and the team. We are thrilled you thoroughly enjoyed your stay. Many thanks again and we hope to be able to welcome you back in the future. Best wishes, Mareile Jerosch-Hoehn General Manager

Very good stay

Customer review rating 4.0/5

David D. Couples - 20/08/2021 Confirmed reviews ALL

We needed to rest after a very busy year thus far, the quiet, serene, and separate facilities helped us get some much needed rest!!!

Dear David, thank you very much for staying with us on the beautiful Coromandel. We greatly appreciate your feedback and we are pleased you enjoyed your stay with us. Thank you for taking the time to share with me and the team. Many thanks again and we hope to be able to welcome you back in the future. Best wishes, Mareile Jerosch-Hoehn General Manager

Great will come back

Customer review rating 4.5/5

Kris Couples - 20/08/2021 Confirmed reviews ALL

Enjoyed our night lovely dinner too good bar area room was lovely

Dear Kris , thank you very much for staying with us on the beautiful Coromandel. We greatly appreciate your wonderful feedback, thank you for taking the time to share with me and the team. We are thrilled you thoroughly enjoyed your stay. Many thanks again and we hope to be able to welcome you back in the future. Best wishes, Mareile Jerosch-Hoehn General Manager

great location for a quiet getaway

Customer review rating 4.0/5

Roz Couples - 20/08/2021 Confirmed reviews ALL

hill location could be an issue for many, but if ok with that, great to get away from it all

Dear Roz & Terry, thank you very much for staying with us on the beautiful Coromandel. We greatly appreciate your feedback and we are pleased you enjoyed your stay with us. Thank you for taking the time to share with me and the team. Many thanks again and we hope to be able to welcome you back in the future. Best wishes, Mareile Jerosch-Hoehn General Manager

Fabulous break

Customer review rating 4.5/5

Kim Friends - 18/08/2021 Confirmed reviews ALL

Two nights with friends

Dear Kim & Steve, thank you very much for staying with us on the beautiful Coromandel. We greatly appreciate your feedback and we are pleased you enjoyed your stay with us. Thank you for taking the time to share with me and the team. Many thanks again and we hope to be able to welcome you back in the future. Best wishes, Mareile Jerosch-Hoehn General Manager

Great location

Customer review rating 4.5/5

Carin Couples - 17/08/2021 Confirmed reviews ALL

The staff we dealt with were friendly helpful and made our stay enjoyable. The surroundings are lovely.

Dear Carin,, Thank you for your lovely feedback, we are delighted you enjoyed your stay. We've had a look at your booking and will call you to give you a 10% refund on your room rate, it is odd the system selected the wrong booking code. Thanks again for making us aware. Best regards, Mareile Jerosch-Hoehn General Manager

Relaxing and calm, nice and clean

Customer review rating 5.0/5

Amy T. Couples - 17/08/2021 Confirmed reviews ALL

We loved our stay. We felt incredibly valued and enjoyed the facilities. Our meals were fantastic and we left feeling energized. Thank you.

Dear Amy , thank you very much for staying with us on the beautiful Coromandel. We greatly appreciate your wonderful feedback, thank you for taking the time to share with me and the team. We are thrilled you thoroughly enjoyed your stay. Many thanks again and we hope to be able to welcome you back in the future. Best wishes, Mareile Jerosch-Hoehn General Manager

awesome

Customer review rating 5.0/5

David Couples - 17/08/2021 Confirmed reviews ALL

We loved our stay, great location. All the staff were very friendly and welcoming from reception to Bar and restaurant. We especially appreciated the extra effort the South African Waitress/Restaurant Manager went to to make us feel special and get the meal we wanted. The Chef also cooked the Oysters exactly the way I like them except for the fact that they exceeded my expectations ! Very happy, thank you Puka Park for making our anniversary so special.

Dear David, thank you very much for staying with us on the beautiful Coromandel. We greatly appreciate your wonderful feedback, thank you for taking the time to share with me and the team. We are thrilled you thoroughly enjoyed your stay. Many thanks again and we hope to be able to welcome you back in the future. Best wishes, Mareile Jerosch-Hoehn General Manager

Good stay.

Customer review rating 4.5/5

Anonymous Friends - 17/08/2021 Confirmed reviews ALL

Silicone has mold on the shower floor. Needs to be replaced.

Dear Tasloo & Vasuntha, thank you very much for staying with us on the beautiful Coromandel. We greatly appreciate your feedback and we are pleased you enjoyed your stay with us. Thank you for taking the time to share with me and the team. Many thanks again and we hope to be able to welcome you back in the future. Best wishes, Mareile Jerosch-Hoehn General Manager

Great break in peace

Customer review rating 4.5/5

Murray Solo - 17/08/2021 Confirmed reviews ALL

Lovely break away in idyllic surroundings. One of my favorite places to escape to.

Dear Murray, great to hear you had a relaxing stay. Are you still at Jet Park? Apologies foe the bar staff, we have a couple of new team members who are still in training but the first think they should learn is how to acknowledge a guest. Thanks for your feedback I will discuss with Hazel our restaurant manager. Best wishes, Mareile Jerosch-Hoehn General Manager

Enjoyable stay in cozy chalet !

Customer review rating 5.0/5

Piyush Couples - 16/08/2021 Confirmed reviews ALL

A very nice, quiet and cozy retreat to de stress. We were greeted by a very cheerful young Indian girl with a great smile at the reception. The service was great and the amenities (especially the warm pool in this cold weather) were more than adequate. The restaurant staff were also very friendly and the food very enjoyable. Thoroughly enjoyed our stay and will definitely be back.

Dear Piyush, thank you very much for staying with us on the beautiful Coromandel. We greatly appreciate your wonderful feedback, thank you for taking the time to share with me and the team. We are thrilled you thoroughly enjoyed your stay. Many thanks again and we hope to be able to welcome you back in the future. Best wishes, Mareile Jerosch-Hoehn General Manager

Good weekend get-away

Customer review rating 5.0/5

Irene Couples - 16/08/2021 Confirmed reviews ALL

We enjoyed our stay there, hot water beach just 40 mins away and the resort offered us free spade; love the heated swimming pool also.

Dear Irene , thank you very much for staying with us on the beautiful Coromandel. We greatly appreciate your wonderful feedback, thank you for taking the time to share with me and the team. We are thrilled you thoroughly enjoyed your stay. Many thanks again and we hope to be able to welcome you back in the future. Best wishes, Mareile Jerosch-Hoehn General Manager

A delightful, peaceful setting in the lovely native bush with Tuis all around!

Customer review rating 5.0/5

The B. Couples - 14/08/2021 Confirmed reviews ALL

We were at Puka Park for 3 nights to celebrate my birthday and it was a lovely experience. The staff, from the moment we arrived, were warm, welcoming and could not do enough for us - right down to the delivery of a beautiful Happy Birthday dessert plate to share in our room. Our Chalet 44 was so quiet and comfortable, heated floors and heat pump - a must, it was cold! A beautifully appointed kitchen and all the comforts we needed. We must make comment on the quality of the food and presentation at Miha Restaurant, their Chef and wait staff are superb. Nothing was a problem and their duck so delicious, I had to have it two nights in a row!!

Dear Michael , thank you very much for celebrating with us. We greatly appreciate your wonderful feedback, thank you for taking the time to share with me and the team. It is wonderful to hear your stay was a full success, that really means a lot to us. Many thanks again and we hope to be able to welcome you back in the future. Best wishes, Mareile Jerosch-Hoehn General Manager

Fantastic place to stay

TripAdvisor rating 5.0/5

Roving282710 01/08/2021 TripAdvisor review

Puka park is a great place to stay. The chalets are really nice and comfortable. The staff from the GM down are great with nothing being any problem. The food from the Restaurant can not be faulted. We have booked again for another stay later in the year.

Stunning & Relaxing

TripAdvisor rating 5.0/5

peterwI3040OB 04/03/2021 TripAdvisor review

Our first visit to the Resort. Nice location, up the hill in the bush with good parking. Friendly quick in and straight our chalets. Nice views up in the trees, has a very relaxing and warm feel to the rooms. We had both dinner and lunch, the service was great and the food very tasty. We all enjoyed the pool and the surroundings. Unfortunately we missed breakfast - we left early to get back home before Level 3 started in Auckland. Looking forward to being back over Easter.

Dear Peter, how wonderful you have discovered us and to hear you enjoyed your stay so much. Thank you very much for experiencing Grand Mercure Puka Park and thank you for your lovely review. We most certainly are looking forward to welcoming you back at Easter! Until then, Mareile Jerosch-Hoehn General Manager

Listen to the Tuis & Bellbirds.

TripAdvisor rating 5.0/5

526graham 02/03/2021 TripAdvisor review

A great stay for 3 nights in a chalet set in the beautiful NZ bush. The dinning room & lounge were first class with excellent meals available. The staff were very friendly & efficient. The site is very steep with steps up to the chalet we occupied but help was available & a golf cart shuttled us back up the hill after dinner. A wet day would be a challenge with the carpark a long way away. We will return.

Dear 526graham, It was a pleasure having you stay with us! Thank you so much for your wonderful feedback. We are looking forward to be welcoming you back on your next stay! Best wishes, Mareile Jerosch-Hoehn

Excellent stay as usual

TripAdvisor rating 5.0/5

Coastal39194586357 25/02/2021 TripAdvisor review

Puka Park is my wife and my escape from our usual hectic family life. We love the peaceful bush setting, excellent facilities, great restaurant and friendly staff. Perfect for a relaxing break! We'll be back again and again! Always an excellent experience.

Dear Coastal39194586357, we couldn't be happier reading how excited you are about your time at Grand Mercure Puka Park! Thank you for your loyalty and for sharing your experience. It is our greatest pleasure to be able to welcome you back each time. Until next time, Mareile Jerosch-Hoehn General Manager

Average experience

TripAdvisor rating 3.0/5

peterhrx350 15/02/2021 TripAdvisor review

Sad to say left a lot to be desired especially with regards to some staff members who let the team down. Breakfast service on Friday morning was appalling with the greeting being hope you find a clean table. A group had been for early breakfast but no effort was going in to reset the restaurant, instead a chat session was more important. All staff should be reminded who pays there wages.

Dear peterhrx350, I read with great disappointment that the number one rule of clearing tables was neglected although with such a large group leaving at the same time unfortunately it is challenging to turn around the tables, as to the response by the staff of course the guest comes first and deserves our highest attention, always. I am very sorry you had such a negative experience over breakfast but hope you enjoyed your stay overall. Best wishes, Mareile Jerosch-Hoehn General Manager

Long weekend away

TripAdvisor rating 5.0/5

Travel27220102817 03/02/2021 TripAdvisor review

A great place to get away as a couple, be well looked after and enjoy the local beaches. We enjoyed the chalet and the Tui singing as well as the meals at the restaurant. The heated pool, spa and sauna was a pleasant surprise and a great way to wind down.

Dear Travel27220102817, Thank you, we are delighted you enjoyed our little paradise nestled into the bush and good to hear you made use of the resort facilities. Thanks again, Mareile Jerosch-Hoehn General Manager

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