ibis Den Haag City Centre Hotel 3 stars

Customer review rating 4.4/5 6,484 reviews
ibis Den Haag City Centre
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Hotel extras

  • In the heart of the city

  • Just 10 minutes from the beach

  • Modern rooms with air conditioning

  • Breakfast served until 12:00

  • Reception open 24 hours a day

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public outdoor parking (Nearby)Paying
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Automatic air control
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine
Business services
  • Copy/print service available

Hotel location

ibis Den Haag City Centre

Jan Hendrikstraat 10
2512 GL
den haag
netherlands

Tel: +31702039001

Fax: (+31)70/3184319

Contact email

Check-in from 14h00

Check out up to 12h00

  • TRAM :  2, 3 or 6 Grote Markt

  • By plane

    AMSTERDAM SCHIPHOL At 45km / 27 miles

  • By plane

    Schiphol Airport At 45km / 27.96 miles

  • By train

    LA HAYE/DEN HAAG At 0.6km / 0.37 miles

  • By train

    THE HAGUE CENTRAL At 5km / 3.11 miles

  • By train

    THE HAGUE HS At 5km / 3.11 miles

GPS :52.075916, 4.307236

Our accommodations

Inviting, modern and cozy: this describes the rooms at ibis Den Haag City Centre. All rooms are equipped with a comfortable bed, a bathroom and free WIFI - everything you need for a pleasant stay.

Room for one or two persons equipped with the new bedding

  • Max. number of persons: 2
  • Area: From 23m²
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Room for one or two people with our new ibis beds

  • Max. number of persons: 2
  • Area: From 23m²
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone
  • Bathrobe

Room for three people with our new ibis beds

  • Max. number of persons: 3
  • Area: From 23m²
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone
  • Bathrobe

Family Room - 2 connecting rooms

  • Max. number of persons: 4
  • Area: From 46m²
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone
  • Bathrobe

Our restaurants and bars

CAFÉ

Type of cuisine: Cafe

In the evening, the Café offers a themed approach to dining, with themes varying from one Ibis to another. Sit down, enjoy a drink or a bite to eat in a nice, friendly place. What could be simpler !

YOUBAR

Photo non contractuelle / Strictly non binding

Relax at the bar: The ibis bar is the perfect place to come and have a well deserved rest, whatever the time of day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Den Haag City Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

6,484 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,253 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Centrally located hotel

Customer review rating 4.4/5

Paul W. Business - 20/03/2020 Confirmed reviews ALL

We fully enjoyed our stay for three nights at ibis Den Haag City Centre. Well located downtown, very friendly staff, and very clean and comfortable rooms.

Dear Mr. W. We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Judith - Reservations Supervisor

Great location

Customer review rating 4.4/5

John M. Families - 19/03/2020 Confirmed reviews ALL

The hotel is centrally located in The Hague near shops restaurants, transport etc... Rooms are clean and beds comfortable.

Dear John, We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Judith - Reservations Supervisor

Very okay

Customer review rating 4.4/5

Drelpinguino Solo - 17/03/2020 Confirmed reviews ALL

Alles straightforward; correct

Dear Enrique, We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Judith - Reservations Supervisor

Does what it says on the tin!

Customer review rating 4.4/5

Pb 6. Couples - 16/03/2020 Confirmed reviews ALL

As part of a chain, you know what to expect from an Ibis hotel, and that is exactly what is delivered. The rooms are a good size, and very clean, and the hotel is well insulated so noise is not a problem, despite the city centre location. This particular hotel has done away with the reception desk; personally, I don't think this works, although some people might like it. Also, the 'receptionist' was not best pleased when we initially asked to change rooms -- we had been allocated one with three beds and no desk/chair. She did what we asked, but not with good grace.

Dear Paula, Thank you for taking the time to tell us about your experience at the ibis Den Haag City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Judith - Reservations Supervisor

Very clean hotel, friendly staff, excellent breakfast. Unfortunately, our evening meal was a very bad experience

Customer review rating 4.4/5

V. Friends - 15/03/2020 Confirmed reviews ALL

This was my 2d stay at this hotel. The first stay was entirely positive. This time, the room and the breakfast were excellent. Staff at the reception were friendly and helpful. However, as we had arrived rather late in rainy weather, we decided to have an evening meal at the Ibis restaurant. Both I and my companion ordered pumpkin soup; and I ordered a Caesar salad with chicken to follow. The pumpkin soup was inedible. It had no taste at all nor was there any trace of pumpkin; it was a kind of tasteless light brownish liquid. I left my plate practically untouched and made a remark about the bad quality of the soup to the waitress. No reaction whatsoever. It is really scandalous to serve such kitchen thrash to Ibis customers and bill them for it, coldly ignoring their complaint that the food they were served was inedible.

Dear Mr V., Thank you for taking the time to tell us about your experience at the ibis Den Haag City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Judith - Reservations Supervisor

Prima

Customer review rating 4.4/5

M Solo - 05/03/2020 Confirmed reviews ALL

Prima

Dear MICKEL G., We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kin-Pong Man Operations Manager

Lovely staff throughout the hotel ,nice beds,central location

Customer review rating 4.4/5

Steve S. Solo - 03/03/2020 Confirmed reviews ALL

My stay was great,from effortless check in to check out ,the staff in every department were warm & welcoming ,the breakfast was terrific ,my room on floor six was peaceful & I would definitely stay again

Dear Mister s. We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. Nice that you appreciated the friendliness of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Arjan Knijff General Manager
Customer review rating 4.4/5

Dave Business - 02/03/2020 Confirmed reviews ALL

As always ... it was a good restful and relaxing stay for me. Being close to the city center always provides me the best way to move around close by.

Dear Mr. A., We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Judith - Reservations

Very good located

Customer review rating 4.4/5

Anonymous Business - 01/03/2020 Confirmed reviews ALL

The rooms are big, comfortable bed, nice personnel, clean room

Dear GALIT S., We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kin-Pong Man

good service, great location

Customer review rating 4.4/5

K Families - 01/03/2020 Confirmed reviews ALL

The room offered first had a strange smell but the receptionist was very kind to swap with the other room and we had a pleasant stay for three nights. The receptionist was always friendly and gave us good advice on recommendation for cafes/restaurants, the journey etc. The booking was not so smooth. I cancelled the first booking then attempted booking again but the online booking system was not operational for a few days. I had to call Accor reservation centre which was very helpful, so it went all well in the end.

Dear KAORU M., We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will follow up your feed backs and hopefully when you visit us again we will get the 10. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kin-Pong Man

Perfect

Customer review rating 4.4/5

Marco Solo - 27/02/2020 Confirmed reviews ALL

Staying only 1 night in the hotel, but from the start it felt like home. The check in was 1 out of 1000. The receptionist (i believe Jessica) was very kind. She really knew the balance between being a professional and personal at the same time. The day after upon check out she was there again. The hotel is trendy and comfortable. The room itself clean and comfi also.

Dear MARCO B., We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team and especially to Jessica. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kin-Pong Man

Volledig aan de verwachtingen voldaan.

Customer review rating 4.4/5

Hendrik K. Couples - 25/02/2020 Confirmed reviews ALL

as expected -- everything worked out well

Geachte HENDRIK k., Wij stellen uw opmerkingen over uw verblijf in ibis Den Haag City Centre erg op prijs. Het is altijd prettig om positieve reacties te mogen ontvangen. Uw opmerkingen zullen wij overbrengen aan ons team. Wij zijn ervan overtuigd, dat uw reactie ons personeel zal stimuleren om voortdurend te blijven streven naar een hoge kwaliteit van onze dienstverlening. Wat betreft de borden konden we zeker beter aanvullen. Ik ga het opnemen met de medewerkers van het restaurant. Nogmaals bedankt voor het delen van uw ervaringen en wij hopen dat uw volgende bezoek even prettig zal verlopen als het vorige. Met vriendelijke groet, Kin-Pong Man

Welcoming, efficient as usual.

Customer review rating 4.4/5

Anonymous Families - 16/02/2020 Confirmed reviews ALL

Very good welcome at reception on arrival and was in my room very quickly. Clean and very comfortable room, excellent breakfast with efficient friendly service. I always stay on my home and feel completely at home and have no concerns about security. The bar staff are very friendly and the food excellent. Always a pleasure to stay in this hotel.

Dear PATRICIA D., Woww!! Thank you very much for sharing your positive comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kin-Pong Man

Well located

Customer review rating 4.4/5

Es Business - 14/02/2020 Confirmed reviews ALL

Great location. Comfortable room.

Dear SHEHU ERALD, We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. One of the advantages of our loyalty program ALL is that when the guest reach the silver status we can offer free early -check in upon availability. See for more information on www.all.accor.com Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kin-Pong Man

Mr

Customer review rating 4.4/5

Michael C. Couples - 11/02/2020 Confirmed reviews ALL

The hotel is very well situated, staff are very friendly, gave great recommendations of where to go

Dear MICHAEL c., We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kin-Pong Man

well located, well breakfast, confortable rooms

Customer review rating 4.4/5

F O. Business - 11/02/2020 Confirmed reviews ALL

The rooms were slightly big comparing the other European hotels. The temperature was comfortable and there were not much noise even the rooms are facing the road. Even it is written that the person in the front desk will be happy to help the carrying of luggage's they just watched me while I was trying to carry my 4 big luggage's.

Dear FUNDA O., We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will bring your comment about the luggage to our team members that guests absolutely appreciate when they get some help. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kin-Pong Man

Good stay

Customer review rating 4.4/5

Lindsay Couples - 11/02/2020 Confirmed reviews ALL

Clean quiet comfortable central.

Dear LINDSAY R., We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kin-Pong Man

Great breakfast, excellent staff, and location works well.

Customer review rating 4.4/5

Anonymous Solo - 10/02/2020 Confirmed reviews ALL

I arrived early, tired from trans-atlantic travel, and the staff quickly found me a room for early check-in. many thanks. All around a grat experience.

Dear HARRY G., We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kin-Pong Man

Great location, clean, comfortable.

Customer review rating 4.4/5

Marius G. Couples - 10/02/2020 Confirmed reviews ALL

This hotel is located right in the city center, close to the main attractions. Very good customer care, very clean and comfortable. The breakfast was very good and it has a good schedule, Sunday at least they’ve served breakfast untill 12 o’clock. The only minus, if I struggle to find one, is the bathroom located in the room, it’s a bit strange ( looks like a plastic space rocket just “dropped “ there), but even so, it’s not a disadvantage. Totally recommend it.

Dear Mr. G., We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Judith - Reservations

Great location & hotel

Customer review rating 4.4/5

David Solo - 09/02/2020 Confirmed reviews ALL

Spacious room, great hotel & centrally locates. Very close to transport links & easy to get to/from the main train stations. I was going to a concert at The Paard, which was literally a couple of minutes walk away. Staff were extremely friendly, breakfast was plentiful, value for money was excellent

Dear DAVID H., We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kin-Pong Man
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