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ibis Den Haag City Centre Hotel 3 stars

Customer review rating 4.4/5 7,066 reviews

ALLSAFE approved hotel

ibis Den Haag City Centre
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+ 14 Services

Hotel extras

  • In the heart of the city

  • Just 10 minutes from the beach

  • Modern rooms with air conditioning

  • Breakfast served until 12:00

  • Reception open 24 hours a day

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Den Haag City Centre

Jan Hendrikstraat 10
2512 GL den haag
netherlands

Tel: +31702039001

Fax: (+31)70/3184319

Check-in from 15h00

Check out up to 12h00

  • TRAM :  2, 3, 4 or 6 Grote Markt

  • By plane

    AMSTERDAM SCHIPHOL At 45km / 27 miles

  • By plane

    Schiphol Airport At 45km / 27.96 miles

  • By train

    LA HAYE/DEN HAAG At 0.6km / 0.37 miles

  • By train

    THE HAGUE CENTRAL At 5km / 3.11 miles

  • By train

    THE HAGUE HS At 5km / 3.11 miles

GPS :52.075916, 4.307236

Companies

  • ABB Lummus Global BV 3.6 km / 2.24 mi
  • Cordaid 0.2 km / 0.12 mi
  • Emerson Proces Management 10.9 km / 6.77 mi
  • European Patent Office 5.6 km / 3.48 mi
  • Independent Project Analysis 2.9 km / 1.8 mi
  • KPN 2.9 km / 1.8 mi
  • Shell 2.5 km / 1.55 mi
  • Siemens 3.0 km / 1.86 mi

Hotel services

IBIS KITCHEN

During the day, our restaurant offers a themed approach to food, with themes varying from one ibis to another. Sit down, enjoy a drink or a bite to eat in a nice, friendly place. What could be simpler !

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar
Catering services
  • One Restaurant
  • One Bar
  • Breakfast
    • Buffet Additional charge
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 197 rooms
    • One room for people with reduced mobility
    • No family room
    • 10 connecting rooms
    • 197 non-smoking rooms
    • 6 floors
  • Languages spoken at the hotel
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High Speed WiFi
    • High speed transmission line
    • WiFi in the communal areas
    • WiFi at the hotel
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Express check-out
  • Luggage storage
    • Luggage storage
  • Desk equipment available
    • Shoe shine machine
Access to property
  • Q-Park City Park Additional charge
    • Near the property

Our accommodation(s)

Inviting, modern and cozy: this describes the rooms at ibis Den Haag City Centre. All rooms are equipped with a comfortable bed, a bathroom and free WIFI - everything you need for a pleasant stay.

Our guest reviews for
ibis Den Haag City Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

7,066 reviews

TripAdvisor Rating 4.0/5

1,274 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Good

Customer review rating 4.5/5

Chahine N. Solo - 20/10/2021 Confirmed reviews ALL

Ok.and every thing is.good

Dear Mr. Jahal, We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. We hope your next visit will be as pleasant as the previous one. Best regards, Team ibis Den Haag City Centre

Excellent location , very helpful staff.

Customer review rating 4.0/5

N.j. Solo - 16/10/2021 Confirmed reviews ALL

The staff were very friendly and helpful. Location is great, just around the corner of Grote Markt, but not noisy at all.

Neste Mevrouw B., Wij stellen uw opmerkingen over uw verblijf in ibis Den Haag City Centre erg op prijs. Het is altijd prettig om positieve reacties te mogen ontvangen. Uw opmerkingen zullen wij overbrengen aan ons team. Wij hopen dat uw volgende bezoek even prettig zal verlopen als het vorige. Met vriendelijke groet, Team ibis Den Haag City Centre
Customer review rating 4.0/5

Anonymous Business - 14/10/2021 Confirmed reviews ALL

Nice room and amazing view but unluckily, bathroom didn’t make me so happy as room. Couldn’t close the door to bathroom (maybe I could if I would use a lot of power, but not sure if I would get them open after) draught used to move door to room and this noise woke me up few times.

Beste Mevrouw P., Wij stellen uw opmerkingen over uw verblijf in ibis Den Haag City Centre erg op prijs. Het is altijd prettig om positieve reacties te mogen ontvangen. Uw opmerkingen zullen wij overbrengen aan ons team. Onze excuses voor het feit dat de badkamerdeur niet naar behoren werkte; wij gaan dit zeker opnemen met onze technische dienst. Nogmaals bedankt voor het delen van uw ervaringen en wij hopen dat uw volgende bezoek even prettig zal verlopen als het vorige. Met vriendelijke groet, Team ibis Den Haag City Centre

Good stay

Customer review rating 5.0/5

Michelle Solo - 10/10/2021 Confirmed reviews ALL

Well located hotel, nice and helpful staff, comfortable bed and a clean, modern room.

Good location, decent hotel.

Customer review rating 3.5/5

D Business - 30/09/2021 Confirmed reviews ALL

I come here regularly. It's a fine hotel for a quick business trip. Room is comfortable, but breakfast too expensive for what you get. Coffee maker in the room would be great for next time.

Beste Heer T., Wij stellen uw opmerkingen over uw verblijf in ibis Den Haag City Centre erg op prijs. Het is altijd prettig om positieve reacties te mogen ontvangen. Uw opmerkingen met betrekking tot het ontbijt nemen wij even mee naar ons team en kijken wat de mogelijkheden zijn om aanpassingen te doen voor de toekomst. Met vriendelijke groet, Team ibis Den Haag City Centre

Good hotel, extremely bad and useless staff

Customer review rating 1.5/5

Morena Business - 27/09/2021 Confirmed reviews ALL

This is not my first stay in this hotel and I chose it again because the position suits me. I arrived in the hotel shortly after midnight after a 19 hours drive. I called on the way that I would be late (although I gave my credit card as a guarantee) and asked once again about the parking, just to be sure. On the phone everything was perfect but when we arrived it was not. It would be a lot to write about if I described all the inconveniences but the top was when the receptionist charged me more than I have agreed and all this without an invoice. I was so tired that I didn't have the strength to argue. I guaranteed with my credit card the reservation but they couldn't say to me if this transaction was deleted. I spent app. 70 euros more than I should have. Too bad because the hotel is quite fine.

Dear MORENA M., Thank you for taking the time to tell us about your experience at the ibis Den Haag City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I have seen your invoice and we saw that we make an authorisation for the first night like every booking. If the guest would likte pay another way at the hotel that is possible. In your case you have paid the bill through pin maestro. So the authorisation will release on your credit card as soon as possible. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Team ibis The Hague City Centre

Well located, did its job

Customer review rating 3.5/5

Mitchell Business - 23/09/2021 Confirmed reviews ALL

Location was superb, 3 mins walk from the nearest tram stop, which is 2 stops from the Central station. Great restaurants and bars about 2 mins walk away as well. The room itself left a little wanting, just two shower towels, no hand or face towels to speak of. The shower had some good pressure and temperature control, and was big enough for me. The room did seem a bit on the old side though. A crack here or there in the shower, the bathroom vent was broken, and the carpet seemed a bit musty. There was also a coffee stain on the bed side table. The air conditioning worked a little too well, off it made the room stifling, on the lowest setting it made it a freezer. Beds and pillows were ok. The room did its job, and it was fine for that.

Beste Heer L., Bedankt dat u de tijd heeft genomen om ons te vertellen over uw ervaring in ibis Den Haag City Centre. Het spijt ons te horen dat uw verblijf niet aan uw verwachtingen heeft voldaan; hiervoor willen wij u dan ook onze oprechte excuses aanbieden. Wij nemen uw opmerkingen zeker terug naar ons team; dit helpt ons om de kwaliteit in de toekomst te verbeteren. Wij stellen het op prijs dat u uw opmerkingen met ons heeft willen delen en wij hopen dat u ons de kans wilt geven om u in de nabije toekomst beter van dienst te zijn. Met vriendelijke groet, Team ibis Den Haag City Centre

Very good experience

Customer review rating 5.0/5

Florin V. Business - 07/09/2021 Confirmed reviews ALL

Very nice staff, very clean and comfortable hotel. Situated in the centre of the city, with very easy acces to public transport (1-2 minutes away).

Dear Mr. V., Thank you very much for your nice comments ! We hope to welcome you again in our hotel, in the near future. Best regards, Team ibis Den Haag City Centre
Customer review rating 5.0/5

Skaidra Families - 05/09/2021 Confirmed reviews ALL

Very good location, clean and good price.

Dear Mrs. D., We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Team ibis Den Haag City Centre

Cold and unconfortable.

Customer review rating 1.5/5

Diana Couples - 03/09/2021 Confirmed reviews ALL

Although the staff have done everything in theit power to make us feel wellcome, the room was very cold, humid, unfriendly, unconfortable. Moreover, although we hanged the "clean the room" sign on the doorknob several times during our stay, before 9 a.m., as the rule was, no maid came to clean the room, so we had to sleep in the same sheets for 7 days on a row, we had to ask for fresh towels and toilet paper ourselves at the reception desk, and we had to live with the moutain of trash that had accumulated into the single trash bin we had in the bathroom. Definitely not a place I would use or recommend to anyone in the future.

Dear Mrs. G., Thank you for taking the time to tell us about your experience at the ibis Den Haag City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. The procedure is indeed, if the black card is at the door at 9 am, the room will be cleaned. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Team, Ibis Den Haag City Centre

Good location. Clean, good price.

Customer review rating 4.0/5

Tony Friends - 02/09/2021 Confirmed reviews ALL

Good hotel that is close to the centre. Staff were pleasant and check-in/check-out was fast.

Dear Mr. G., We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Team ibis Den Haag City Centre

Well located, nice room

Customer review rating 4.0/5

Anonymous Friends - 22/08/2021 Confirmed reviews ALL

Perfectly

Great location, very clean and comfortable.

Customer review rating 5.0/5

Sue Families - 21/08/2021 Confirmed reviews ALL

Extremely easy check in (having completed the online check in first), friendly and very helpful staff. The room was perfectly clean and comfortable. Thé hotel’s location is perfect for access to all places of interest, being just around the corner from the Grote Markt. The only thing that was unpleasant was a very dirty pair of jeans on the surface outside our bedroom window. I’m sure not the hotel’s fault, but could be removed? One of the staff must have noticed them…

It was a normal, just that

Customer review rating 2.5/5

Diogo Business - 15/08/2021 Confirmed reviews ALL

Normal room with a normal accommodation. Good: - Really near the center - Nice staff - Nice view over de city Bad: - The room as not as renovated as it should be (the door of the bathroom didn't closed, the walls missing paint) - The fan of the bathroom was really too loud and always working day and night, too annoying for having a nice good sleep. - The breakfast was always the same and very limited (bread, coffee, strawberry yogurt)

Dear DIOGO C., Thank you for taking the time to tell us about your experience at the ibis Den Haag City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. According to the breakfast due to corona measures we are not able to serve a full breakfast buffet. Hopefully in short term we will opening our full breakfast again. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Team ibis The Hague City Centre

What a team !!!

TripAdvisor rating 5.0/5

dannyraes1 Family - 03/01/2020 TripAdvisor review

There is not a single member of te team that is not friendly and taking care of the guests. Special thanks for the 2 girls from the reception who looked after me on Saturday morning when i was not feeling good

Good place to stay

TripAdvisor rating 4.0/5

tweedyj0hn Friends getaway - 21/11/2019 TripAdvisor review

Everything was great, the one thing that was missing was tea/coffee making facilities, location was perfect, staff friendly and helpful,, also one thing l found annoying was having to write 200 characters in the review ☹️

Reliable and friendly

TripAdvisor rating 5.0/5

Ellen S Business - 22/10/2019 TripAdvisor review

Had another great stay at Ibis Den Haag City Centre. This hotel has everything I need: a clean room, a window that can open(!), excellent breakfast, fabulous customer service and perfect location. Everything I needed was in walking or biking distance. Went running in the royal gardens, except for that one morning when the Queen Mother needed it herself for an early morning walk. That made my stay all the more special.

Adequate for a one night stay

TripAdvisor rating 3.0/5

Scenic769165 Friends getaway - 23/06/2019 TripAdvisor review

I was travelling with a friend, and sharing the room. It was adequate for our needs, though small and basic. The bed was comfortable enough for us to be well rested.The location was fine, and the staff was friendly.

We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Cengiz from Turkey was there :)

TripAdvisor rating 4.0/5

Odyssey41451157902 Business - 15/05/2019 TripAdvisor review

The hotel is near to the city center, you can walk to the Den Haag Centraal train station in 15-20 minutes so there is no need to take a taxi or tram etc. Breakfast was nice, the lady who was working in the breakfast services was also kind and cheery, I thank her again for her hospitality. The reception personnel were also very kind and helpful I thank them too. The room was ok. It was quiet in the nights and I could eaisly sleep. There wasn't a kettle in the room may be it would be better if there was. Overall, I liked the hotel and the services :)

We very much appreciate your comments regarding your stay at the ibis Den Haag City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. We hope your next visit will be as pleasant as the previous one.

Top service and great rooms

TripAdvisor rating 5.0/5

Jeroen K Friends getaway - 26/02/2019 TripAdvisor review

We had a special request regarding one of our friends room and the hotel went to all the trouble of making the room look amazing! He was totaly suprised and had an amazing experience. The check in went really quick because of the online check in. The room was next to the elevator but no noise at all. Breakfast till 12:00 and was great with a large amount of choice and a great toaster. Checkout went fast and great service! Thank you so much for the great service and we will be back.

Thank you very much for nice comment. It's nice to read that you had a nice stay with us. I hope you come back to our hotel in the future! Kind regards

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