ibis Krakow Centrum Hotel 3 stars

All staff very welcoming and went out of their way to support us. Staff worked well together and despite its size and a large party of students this felt almost like a small family hotel.

They have everything you need to stay comfortable. Very clean, cost effective and most importantly good location. If you want to hang out in krakow i recommend this place.

room was tacky, bed was uncomfortable, dirty and smelly carpet, torn linen

Ccentral location Clean

Good hotel, good stay but I have to pay additionally for breakfast and parking .... I do not like it

All staff really friendly and very helpful.Comfy , clean , warm room.Great location.Good food and prices in hotel.

Positive: Great staff, clean hotel, good breakfast. Nearest supermarket is only 50m from hotel, and important tram/bus stops are very close. Negative: Our stay was in february. Air conditioning isn't working if outside temperature is under 18 deg celcius (hotel manager said this). This caused that our hotel room air was way too warm to sleep in and air quality was bad. I told this to manager, but nothing happened. Se we slept quite restless nights. Ibis website also says that you have free gym, but it was only for Novotel customers. Ibis customers have to pay 30 PLN for the gym.

Very comfortable hotel, great location!

Have use ibis before in other countries very clean last time I use ibis in vennia last September breakfast was excellent in Poland it's ok but it can be improved an other problem I had stayed there 7 days 4 out of 7 have asked them every day for apple juice and they keep telling me we don't have over all ibis is one of the best. Have applied for membership as we travel frequently this was last November and still no replay.

The newly renovated room are nice, but the cleanliness in the very small bathroom could be better as well as the TV size coul be bigger.

Very quick sign up. Secured elevator. Door lock mechanism perfect. Got no outside noises into room. Solid bed, great size. Shower excellent. Got nice polish dinner and breakfast next morning. Good Wi-fi.

There was so difficult to check in since the colleagues was not able to find our data in the computer. Then we were directed to Novotel since our reservation relevant for there. Finally the Novotel staff find our booking in the system which was relevant for IBIS

It was so Amazing then my stay last time , This time I got Free Upgrade of my room , And the girls on Reception Daria and every one else I dont remember the names , Extremely helpful , Girls from the breakfast verry kind and helpful . Overall I love my stay at the hotel and I wish I always have the same Experiance .

Very friendly welcome and it was a super nice surprise to see a personal message with some sweets on my desk when entering the room. Many thanks for that and my sincere apologies that I couldn't eat them. The cleanliness of the bathroom could be improved. There were several stains on the floor incl. footprint and a hairs in my towels. Moreover, the toilet was really dirty as I could see urin-stains on the outer of the toilet.

Generally, I am satisfied with my stay at Ibis Krakow. Advantages of the hotel are very good location, new furniture in rooms, good service at breakfast and reception. Though I didn't like that I could hear everyone passing by in the corridor at night, food offered for dinner/lunch wasn't good and service was bad, you have to wait long to order food (depends on your luck:). Pillows were heavy, I could only sleep without them.