ibis Warszawa Stare Miasto (Old Town)

ibis Warszawa Stare Miasto (Old Town) 3 stars

Customer review rating (ALL Rating) 4.5/5 2,095 reviews

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Hotel extras

  • Location in the center

  • Tourist attractions nearby

  • Premium rooms after renovation

  • Underground parking

  • Tram and bus stop next to the hotel

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

ibis Warszawa Stare Miasto (Old Town)

ul. Muranowska 2
00-209 WARSAW
Poland

GPS:52.253738, 20.998718

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

IBIS KITCHEN

Try our i-burgers available in several editions or classic dishes of Polish and international cuisine. Our chef Paweł Piotrowski will make sure that everyone finds something for themselves on the menu.

Your meetings and events

Room descriptions and layouts

meeting rooms

From 1 to 100 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,095 reviews

TripAdvisor Rating  4.0/5  2,155 reviews

Well located

Customer review rating 3.5/5

Gentz Business - Confirmed reviews ALL

Overall good experience. Breakfast was really good and fresh. Rooms could be a bit warmer on cold nights and the Beds NEED real improvement. Matrasses were extremely bad and not comfortable at all.

Great stay

Customer review rating 5.0/5

Anna K. Families - Confirmed reviews ALL

The best customer service I received during my stay in Poland. Thank you.

Dear Anna Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel IBIS Team

Location and service is outstanding

Customer review rating 5.0/5

Bartek Couples - Confirmed reviews ALL

One night stay with my wife. Extremely professional and polite, as well as helpfull reception. Check in was quick and easy, same as check-out. Room as described in the Standard category on your website - also very clean and neat, good water pressure and temp.

Dear Bartłomiej Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel IBIS Team

Good stay

Customer review rating 4.5/5

Mh Couples - Confirmed reviews ALL

Clean room and breakfast Was ok.

Dear Mati Thank you for the very good review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel IBIS Team

Wrong invoice

Customer review rating 2.0/5

Igor Business - Confirmed reviews ALL

I couldnt fill the company name on your site so i have send an email with company information. You have made mistake at invoice. I have asked at the recepction about invoice correction. The girl which is working for you said that my correction will be prepeared next day. Next day the girl didnt remember about whole matter. I explained the problem once again and she said that my invoice will be ready next day morning… of course it wasnt. Third time there was another girl, i have explaind the whole situation once agin and she said that she is going to prepeare correction invoice. When she came back she said that she cant and i will receive invoice via email. I was waiting half day and there was no email so i have contacted hotel once again… after 4 days of talking with your employee i have finally received invoice. In my opinion the girl which was working 16st and 17st of november in the evening should lose her job. I have never encountered such lousy service before.

Dear Igor Thank you for taking the time to tell us about your experience at the ibis Warszawa Old Town. We are sorry that your experience did not meet your expectations; please allow us to express our apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hotel Mangement

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Other web-users rate our hotel

  • 1,355 reviews 8.3/10 Location
  • 1,335 reviews 6.5/10 Room
  • 1,212 reviews 9.3/10 Service
  • 46 reviews 8/10 WiFi
  • 1,076 reviews 9.1/10 Breakfast
  • 496 reviews 7.8/10 Cleanliness

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