Novotel Palembang - Hotel & Residence Hotel 4 stars

Customer review rating 4.3/5 3,619 reviews

ALLSAFE approved hotel

Novotel Palembang - Hotel & Residence
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+ 26 Services

Hotel extras

  • Superior business and conferencing facilities

  • Located near the Palembang Trade Centre

  • Spacious modern rooms with free WiFi

  • Sauna and fitness centre for your workout

  • Beautiful outdoor swimming pool

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • Air conditioned
  • SM BADARUDDIN IIPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Cash machine
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Thermal Spa
  • Fitness centre
  • Well-being
  • Babysitting on requestPaying
  • Jogging track (Nearby)
Catering
  • BreakfastPaying
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 15 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available
Information message

Hotel location

Novotel Palembang - Hotel & Residence

Jalan R Sukamto No 8A
South Sumatera
30127 palembang
indonesia

Tel: +62711369777

Fax: (+62)711/379777

Check-in from 14h00

Check out up to 12h00

  • HANDOYO, PUTRA RAFLESIA :  PLB - JKT KERTAJAYA

  • KRAMATJATI, LORENA :  PLB - JKT KERTAJAYA

  • PUTRA REMAJA, GIRI INDAH :  PLB - JKT KERTAJAYA

  • By plane

    SM BADARUDDIN II At 16km / 9.94 miles - Shuttle paying

  • By train

    KERTAPATI STATION At 14km / 8.7 miles

GPS :-2.94993, 104.767621

Companies

  • LONDON SUMATERA 0.1 km / 0.06 mi
  • PERTAMINA 20.0 km / 12.43 mi
  • PLN 3.0 km / 1.86 mi
  • PT AGRI INDOMAS 0.1 km / 0.06 mi
  • PT PUPUK SRIWIDJAJA 0.1 km / 0.06 mi
  • PUSRI 3.0 km / 1.86 mi
  • TELKOM 3.0 km / 1.86 mi
Companies

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Room descriptions and layouts

15 

meeting rooms

From 1 to 1,800 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

General equipment

  • Screen

  • Flipchart

  • Meeting room

  • We provide indoor and outdoor venues for meeting needs and social events.

  • Podium

  • WIFI access

  • Slide projector

  • Syndicate rooms

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Superior Room with King Bed

Accessible room
  • Max. number of persons: 3
  • Area: From 38 / 409 sq ft
  • Views: Garden View *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Superior Room with twin beds

Accessible room
  • Max. number of persons: 3
  • Area: From 42 / 452 sq ft
  • Views: Garden View *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Superior Pool View with King Bed

Accessible room
  • Max. number of persons: 3
  • Area: From 38 / 409 sq ft
  • Views: Pool side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)

Superior Pool View with Twin Beds

Accessible room
  • Max. number of persons: 3
  • Area: From 42 / 452 sq ft
  • Views: Pool side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk(...)
Rooms

Our restaurants and bars

THE SQUARE

Type of cuisine: International

Serving International and Indonesian cuisines

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE ORIENT CHINESE RESTAURANT

Type of cuisine: Other cooking style

THE ORIENT CHINESE RESTAURANT

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE BAR

Non contractual photo

Located at our spacious lobby area, the bar serves cocktails, wine, beer and snacks with live music and a very cozy atmosphere.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SPLASH BAR

Non contractual photo

Overlooking our beautiful outdoor swimming pool, the bar serves delightful finger food meals and tropical cocktails.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Novotel Palembang - Hotel & Residence

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

3,619 reviews

tripadvisor

TripAdvisor Rating 4.0/5

548 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Hotel with residential concept

Customer review rating 4.0/5

Anonymous Families - 15/02/2021 Confirmed reviews ALL

Hotel layout is very nice, with pool and capel. Also good and green environtment.

No really

Customer review rating 4.0/5

Hafni, S. M. P. Business - 02/02/2021 Confirmed reviews ALL

first room 208 no so good, I cannot sleep tightly as well 3 night, I don't know why. But after move to room 108 - 2 night, I able sleep very tightly. Good location, view pool with a cup coffee in the morning, :) is there ghost at room 208?

Nice Stay

Customer review rating 5.0/5

Nissa Business - 30/01/2021 Confirmed reviews ALL

We come for Bussines event, Receptionist very helpful , next time will come back for staycation.

Enjoy

Customer review rating 5.0/5

Liza Families - 30/01/2021 Confirmed reviews ALL

My kids like to swim in the pool, feel safe this hotel doing health protocol, Reception very friendly we enjoy stay here

good

Customer review rating 4.0/5

Jaya Business - 23/12/2020 Confirmed reviews ALL

the hotel is suitable for famely, when I take my children, they were swimming very happy

Good stay

Customer review rating 4.0/5

Solha V. Families - 22/12/2020 Confirmed reviews ALL

Good room

location is good, room clean, just bathroom facility is less, for example soap and shampoo one packet but give only one.

Customer review rating 3.5/5

Johnson Business - 14/12/2020 Confirmed reviews ALL

overall is quite satisfied.

excellent

Customer review rating 5.0/5

Imam Families - 03/12/2020 Confirmed reviews ALL

I come for wedding event, the wedding was great, my room is also good enjoy staying here. Special thanks to Receptionist Shenia, Receptionist is very helpfull

Super service

Customer review rating 4.5/5

Willy Business - 29/11/2020 Confirmed reviews ALL

A very quick service response. Wonderful room.

Good Stay

Customer review rating 5.0/5

Betty H. Business - 29/11/2020 Confirmed reviews ALL

We attend the South Sumatera Investment webinar in the Ballroom, the health protocol is well-executed, My stay is also good, Receptionist is very friendly I also have time to enjoy Palembang as well as enjoy the culinary.

Staycation

Customer review rating 5.0/5

Dona Families - 29/11/2020 Confirmed reviews ALL

Having good time in the pool , kids love the pool soo much, Receptionist is very helpful, thank you to Andi Reception who not only gave us information about hotel but also how to make the most during staycation in Palembang.

Nice room.

Customer review rating 4.5/5

Juan D. P. Business - 24/11/2020 Confirmed reviews ALL

Nice room, nice hotel, nice views.

Nice room

Customer review rating 4.5/5

Richard K. Solo - 23/11/2020 Confirmed reviews ALL

nice place for stay during business trip

Good stay and good hygiene

Customer review rating 5.0/5

Ahmad F. B. N. Business - 22/11/2020 Confirmed reviews ALL

Very good hotel

Good experience

Customer review rating 5.0/5

Flappy Business - 21/11/2020 Confirmed reviews ALL

Nice

The room needs some refreshment

Customer review rating 3.0/5

Irsan Business - 20/11/2020 Confirmed reviews ALL

The room is very old and so does the shower and the bathroom

Bad service

Customer review rating 3.5/5

Yolanda A. Solo - 20/11/2020 Confirmed reviews ALL

Request bathub but receptionist said room with shower is newest, but i see the room so old. Toilet so dirty, shower broken, carpet dirty looks like hotel with 3 stars not 5 stars.

So so

Customer review rating 3.5/5

Robi J. Business - 12/11/2020 Confirmed reviews ALL

No water at the shower during 11 PM to 4 AM. No coffee bean during breakfast

so so

Customer review rating 3.0/5

Anonymous Friends - 04/11/2020 Confirmed reviews ALL

it takes too long to check in, I need to wait an hour to get my room ready. I came at 3 pm and my room was ready at 4.

Well crew.

Customer review rating 4.5/5

Jarales Families - 04/11/2020 Confirmed reviews ALL

They spent 1 hour of my time from booking using my loyalty point, redeem my point until waiting my room ready. Your manager offer me upgrade into penthouse room, and I think thats fair for me. Nice crew. The breakfast menu is so limited. I couldt find toaster there.

Our most recent 20 reviews

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