Novotel Palembang - Hotel & Residence

Novotel Palembang - Hotel & Residence 4 stars

Customer review rating (ALL Rating) 4.6/5 436 reviews

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Hotel extras

  • Superior business and conferencing facilities

  • Located near the Palembang Trade Centre

  • Spacious modern rooms with free WiFi

  • Sauna and fitness centre for your workout

  • Beautiful outdoor swimming pool

ALLSAFE approved hotel

Hotel location

Novotel Palembang - Hotel & Residence

Jalan R Sukamto No 8A, South Sumatera
30127 PALEMBANG
Indonesia

GPS:-2.94993, 104.767621

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel network Our years of experience have let us build a great expertise in meetings organization. When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Room descriptions and layouts

13 

meeting rooms

From 1 to 1,800 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  436 reviews

TripAdvisor Rating  4.5/5  1,197 reviews

Ms

TripAdvisor rating 5.0/5

brendangelacw Business - TripAdvisor review

Food is great, staying is treat, I’ll be staying for 4 days and it’s all good now, one of their staff asked me to write this review and I’m willingly to do so, it’s mbak yessy and she’s so handy and helpful with the visitors!

Dear brendangelacw, Warmest Greeting from Novotel Palembang Hotel and Residence. Thank you for taking your valuable time to share about your recent experience at Novotel Palembang Hotel and Residence. We are glad to know that our heartist tried to help you with such a good impression and had a good impact in your overall experience. We will share about your positive comment to our heartist, Yessy. We are committed to always improve all aspects through heartist, facilities, and service. We look forward to welcome you back on your next visit to Novotel Palembang Hotel & Residence. Sincerely, Herman Wijaya, General Manager

Excellent

TripAdvisor rating 5.0/5

Nandita R TripAdvisor review

excellent hotel i’ve ever had! with such a good services from food and baverage staff as a name fauzan, an informatif person and very very kindfull, there’s a things makes memorable with novotel Palembang

Dear 799nanditar, Warmest Greetings from Novotel Palembang Hotel & Residence, Thank you for taking your valuable time to share about your recent experience at Novotel Palembang Hotel and Residence. We are glad to know that our heartist tried to help you with such a good impression and had a good impact in your overall experience. We will share about your positive comment to our heartist, Fauzan. We are committed to always improve all aspects through heartist, facilities, and service. We look forward to welcome you back on your next visit to Novotel Palembang Hotel & Residence. Sincerely, Herman Wijaya, General Manager

Nice place, good experience and excellent service

TripAdvisor rating 5.0/5

Febryan R TripAdvisor review

Thank you for excellent service, especially for Fauzan helped me in the restaurant. Best view and 5 star place for staycation. Have complete facility like gym, spa and swimming pool. I think you have to add some type of foods at the restaurant.

Dear Febryanr2022, Warmest Greeting from Novotel Palembang Hotel and Residence. Thank you for taking your valuable time to share about your recent experience at Novotel Palembang Hotel and Residence. We are glad to know that our heartist tried to help you with such a good impression and had a good impact in your overall experience. We will share about your positive comment to our heartist, Fauzan. We are committed to always improve all aspects through heartist, facilities, and service. We look forward to welcome you back on your next visit to Novotel Palembang Hotel & Residence. Sincerely, Herman Wijaya, General Manager

Mrs

TripAdvisor rating 5.0/5

merryandaniofficial Families - TripAdvisor review

Chandra thanks for best service in Restaurant ! Pleasant.. kinded n smiley man.. comfort place with a good view.. good food n variety menue.. with a good tastes.. will visit back in the next time.. thank you Novotel Plb!

Dear Merryandaniofficial, Warmest Greeting from Novotel Palembang Hotel and Residence. Thank you for taking your valuable time to share about your recent experience at Novotel Palembang Hotel and Residence. We are glad to know that our heartist tried to help you with such a good impression and had a good impact in your overall experience. We will share about your positive comment to our heartist, Chandra. We are committed to always improve all aspects through heartist, facilities, and service. We look forward to welcome you back on your next visit to Novotel Palembang Hotel & Residence. Sincerely, Herman Wijaya, General Manager

Service excellent

Customer review rating 5.0/5

Kristian Friends - Confirmed reviews ALL

Facilities at novotel palembang are complete and well treat. When i talked with staff, they were humble and polite. Breakfast is very good. Many variations of food. The taste is delicious. The best point is pool and gym. The wifi connection is good. Overall is best for novotel palembang.

Dear Kristian B., Warmest Greetings from Novotel Palembang Hotel & Residence, Thank you for taking the time to tell us about your experience at the Novotel Palembang Hotel & Residence. We are very happy to receive your positive feedback. We strive to provide an excellent service experience for every guest. We will share your comments with our heartist team. Your feedback will serve as an encouragement to all of our staff as we strive to always improve the quality of our services. Thank you for sharing your experience and we hope your next visit with beloved family will be as pleasant as the previous one. Sincerely, Herman Wijaya General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 51 reviews 7.9/10 Location
  • 272 reviews 8.8/10 Room
  • 262 reviews 9/10 Service
  • 8 reviews 10/10 WiFi
  • 173 reviews 9/10 Amenities
  • 165 reviews 8.6/10 Food
  • 140 reviews 8.8/10 Cleanliness
  • 83 reviews 9.2/10 Vibe

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