Novotel Palembang - Hotel & Residence Hotel 4 stars

Name: Novotel Palembang - Hotel & Residence
Address: PALEMBANG, 30127, INDONESIA
Telephone: (+62)711/369777
Rating: 4.3

Customer review rating 4.3/5 3,569 reviews

ALLSAFE approved hotel

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+ 27 Services

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Novotel Palembang - Hotel & Residence Hotel

Hotel that makes every moment matter

Make yourself at home at the 4-star Novotel Palembang Hotel & Residence in the heart of the city. Explore the local designer stores then relax in the outdoor pool or let off steam at the fitness centre or the jogging track. Fully equipped meeting rooms and the Grand Ballroom provide the perfect setting for all your business events at Novotel.

Provide you the best by giving convinient access to the airport, walking distance to Shopping Mall and a 10minute drive to an 18 hole golf course, which makes us the perfect choice for all your business activities or to enjoy holiday with your family Novotel Palembang has 15 meeting rooms. Trust all your business arrangements with us to organize the perfect event, large & small scale conferences, seminars, or for an unforgettable wedding

Novotel Palembang is a 4 star hotel which gives you easy access to explore the nearest interesting in Palembang, such as golf course, Museum Bukit Siguntang, Benteng Kuto Besak and Ampera Bridge.

Hotel extras

Superior business and conferencing facilities
Located near the Palembang Trade Centre
Spacious modern rooms with free WiFi
Sauna and fitness centre for your workout
Beautiful outdoor swimming pool

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet (Paying)
- WIFI in the communal areas up to 1 Mbps
- WIFI in your room
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection.
- Internet access via Fiber Optics
Parking
- Private outdoor parking Complimentary parking for all in house guests.
- Public outdoor parking (Paying)
- Bus/coach parking area
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- Accessible bathroom
Babysitting on requestPaying
Air conditioned
- Air conditioning
- Air Conditioning
SM BADARUDDIN IIPaying
Languages spoken at the hotel
Reception open 24 hours a day
LATE CHECK-OUT UP TO 5PMPaying
Dry cleaning / Ironing
Cash machine
Porter
Concierge

Swimming pool
- Outdoor unheated pool
- Natural swimming pool
Thermal Spa
Fitness centre
Well-being
- Jacuzzi
- Massage (Paying)
- Sauna
Babysitting on requestPaying
Jogging track (Nearby)

BreakfastPaying
2 restaurant(s)
2 bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 24HRS
- Opening hours : Week-end 24HRS

15 meeting room(s)
Conventions hotel
Web Corner on a Mac
Business centre
- Business center with support staff
- Self service business centre
Copy/print service available

Hotel location

Novotel Palembang - Hotel & Residence

Jalan R Sukamto No 8A
South Sumatera
30127
palembang
indonesia

Tel: +62711369777

Fax: (+62)711/379777

Contact email :

Check-in from 14h00

Check out up to 12h00

HANDOYO, PUTRA RAFLESIA : PLB - JKT KERTAJAYA
KRAMATJATI, LORENA : PLB - JKT KERTAJAYA
PUTRA REMAJA, GIRI INDAH : PLB - JKT KERTAJAYA

By plane
SM BADARUDDIN II At 16km / 9.94 miles - Shuttle paying
By train
KERTAPATI STATION At 14km / 8.7 miles

GPS :-2.94993, 104.767621

LONDON SUMATERA 0.1 km / 0.06 mi
PERTAMINA 20.0 km / 12.43 mi
PLN 3.0 km / 1.86 mi
PT AGRI INDOMAS 0.1 km / 0.06 mi
PT PUPUK SRIWIDJAJA 0.1 km / 0.06 mi
PUSRI 3.0 km / 1.86 mi
TELKOM 3.0 km / 1.86 mi

Companies

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Room descriptions and layouts

meeting rooms

From 1 to 1,800

attendees

Configuration is not available for these requirements

- Height 2 m
- Theatre style 35 participants
- U-shaped Room 17 participants
- Board-room Configuration is not available for this hotel
- Classroom style 24 participants
- Banquet Configuration is not available for this hotel
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 3 m
- Theatre style 50 participants
- U-shaped Room 23 participants
- Board-room Configuration is not available for this hotel
- Classroom style 24 participants
- Banquet 20 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2 m
- Theatre style 64 participants
- U-shaped Room 26 participants
- Board-room Configuration is not available for this hotel
- Classroom style 36 participants
- Banquet 20 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2 m
- Theatre style 64 participants
- U-shaped Room 26 participants
- Board-room 26 participants
- Classroom style 36 participants
- Banquet 20 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2 m
- Theatre style 64 participants
- U-shaped Room 26 participants
- Board-room 26 participants
- Classroom style 36 participants
- Banquet 20 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 2 m
- Theatre style 80 participants
- U-shaped Room 45 participants
- Board-room 45 participants
- Classroom style 50 participants
- Banquet 50 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 3 m
- Theatre style 70 participants
- U-shaped Room 40 participants
- Board-room 40 participants
- Classroom style 50 participants
- Banquet 40 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 3 m
- Theatre style 100 participants
- U-shaped Room 55 participants
- Board-room Configuration is not available for this hotel
- Classroom style 57 participants
- Banquet 60 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 3 m
- Theatre style 100 participants
- U-shaped Room 60 participants
- Board-room Configuration is not available for this hotel
- Classroom style 70 participants
- Banquet 60 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 4 m
- Theatre style 100 participants
- U-shaped Room 60 participants
- Board-room Configuration is not available for this hotel
- Classroom style 70 participants
- Banquet 60 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 3 m
- Theatre style 100 participants
- U-shaped Room 60 participants
- Board-room Configuration is not available for this hotel
- Classroom style 70 participants
- Banquet 60 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 4 m
- Theatre style 100 participants
- U-shaped Room 60 participants
- Board-room Configuration is not available for this hotel
- Classroom style 70 participants
- Banquet 60 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 7 m
- Theatre style 400 participants
- U-shaped Room 200 participants
- Board-room 93 participants
- Classroom style 250 participants
- Banquet 300 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 7 m
- Theatre style 800 participants
- U-shaped Room 300 participants
- Board-room 103 participants
- Classroom style 350 participants
- Banquet 490 participants
Configuration is not available for this hotel

Configuration is not available for these requirements
- Height 20.0 m
- Theatre style 1800 participants
- U-shaped Room 500 participants
- Board-room 500 participants
- Classroom style 600 participants
- Banquet 1000 participants
Configuration is not available for this hotel

Configuration is not available for these requirements

Room descriptions and layouts
Room name	Surface area	Height	Theatre style	U-shaped Room	Board-room	Classroom style	Banquet
Cabinet room	27 m²	2 m	35 participants	17 participants	Configuration is not available for this hotel	24 participants	Configuration is not available for this hotel
Governor	48 m²	3 m	50 participants	23 participants	Configuration is not available for this hotel	24 participants	20 participants
Assembly room	52 m²	2 m	64 participants	26 participants	Configuration is not available for this hotel	36 participants	20 participants
Minister room	52 m²	2 m	64 participants	26 participants	26 participants	36 participants	20 participants
Senator room	52 m²	2 m	64 participants	26 participants	26 participants	36 participants	20 participants
Mayor room	77 m²	2 m	80 participants	45 participants	45 participants	50 participants	50 participants
Parliament room	81 m²	3 m	70 participants	40 participants	40 participants	50 participants	40 participants
Counsellor room	100 m²	3 m	100 participants	55 participants	Configuration is not available for this hotel	57 participants	60 participants
Ambassador	101 m²	3 m	100 participants	60 participants	Configuration is not available for this hotel	70 participants	60 participants
Consulate	101 m²	4 m	100 participants	60 participants	Configuration is not available for this hotel	70 participants	60 participants
Diplomat	101 m²	3 m	100 participants	60 participants	Configuration is not available for this hotel	70 participants	60 participants
Regent	101 m²	4 m	100 participants	60 participants	Configuration is not available for this hotel	70 participants	60 participants
Ballroom i	604 m²	7 m	400 participants	200 participants	93 participants	250 participants	300 participants
Ballroom ii	844 m²	7 m	800 participants	300 participants	103 participants	350 participants	490 participants
Grand ballroom	1449 m²	20.0 m	1800 participants	500 participants	500 participants	600 participants	1000 participants

Unsure of the capacity needed for your event?
This hotel is not suitable for your event?
Look for another hotel
Convert different units of measurement and make organising your events easier.

Screen
Flipchart
Meeting room
We provide indoor and outdoor venues for meeting needs and social events.
Podium
WIFI access
Slide projector
Syndicate rooms
Video equipment
Overhead projector
Airconditioned meeting room

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Superior Room with King Bed

Accessible room

Max. number of persons: 3
Area: From 38 m² / 409 sq ft
Views: Garden View *
Most of the accommodation: Balcony *

* Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Business Desk(...)

Superior Room with twin beds

Accessible room

Max. number of persons: 3
Area: From 42 m² / 452 sq ft
Views: Garden View *
Most of the accommodation: Balcony *

* Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Business Desk(...)

Superior Pool View with King Bed

Accessible room

Max. number of persons: 3
Area: From 38 m² / 409 sq ft
Views: Pool side *
Most of the accommodation: Balcony *

* Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Business Desk(...)

Superior Pool View with Twin Beds

Accessible room

Max. number of persons: 3
Area: From 42 m² / 452 sq ft
Views: Pool side *
Most of the accommodation: Balcony *

* Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Business Desk(...)

Rooms

Our restaurants and bars

THE SQUARE

Type of cuisine: International

Serving International and Indonesian cuisines

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

THE ORIENT CHINESE RESTAURANT

Type of cuisine: Other cooking style

THE ORIENT CHINESE RESTAURANT

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

LE BAR

Located at our spacious lobby area, the bar serves cocktails, wine, beer and snacks with live music and a very cozy atmosphere.

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

SPLASH BAR

Overlooking our beautiful outdoor swimming pool, the bar serves delightful finger food meals and tropical cocktails.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

The room needs some refreshment

Irsan Business - 20/11/2020 Confirmed reviews ALL

The room is very old and so does the shower and the bathroom

Bad service

Yolanda A. Solo - 20/11/2020 Confirmed reviews ALL

Request bathub but receptionist said room with shower is newest, but i see the room so old. Toilet so dirty, shower broken, carpet dirty looks like hotel with 3 stars not 5 stars.

So so

Robi J. Business - 12/11/2020 Confirmed reviews ALL

No water at the shower during 11 PM to 4 AM. No coffee bean during breakfast

so so

Anonymous Friends - 04/11/2020 Confirmed reviews ALL

it takes too long to check in, I need to wait an hour to get my room ready. I came at 3 pm and my room was ready at 4.

Well crew.

Jarales Families - 04/11/2020 Confirmed reviews ALL

They spent 1 hour of my time from booking using my loyalty point, redeem my point until waiting my room ready. Your manager offer me upgrade into penthouse room, and I think thats fair for me. Nice crew. The breakfast menu is so limited. I couldt find toaster there.

Amazing people and property

Berthonie S. Families - 08/10/2020 Confirmed reviews ALL

My family and i have been staying in this hotel for a number of times. With each stay, we are amazed how the team took care of us and exceeded out expectations. Ria and her team had been amazing! Thank you for taking care of us like a family! We will come back again and again!

"Well located"

Jasroni Business - 24/09/2020 Confirmed reviews ALL

Wide room and comfortable

Unpolite manner of housekeeping staffs

Yokey Families - 10/09/2020 Confirmed reviews ALL

I suggest you should investigate one or maybe two of your housekeeping staffs at your prestigious hotel. They came in our room during our stay using their access card (i believe the are well informed which rooms are vacant or not). They just came in and said different reasons (cleaning schedule, giving new menu books) which they can or should do during our request for cleaning the room or during the actual checkout. Just to let you know this situation because we had a great 2 days getaway in novotel. Tolong diperhatikan ya. Thanks.

GOOD STAY

Yulius R. R. Families - 09/09/2020 Confirmed reviews ALL

VERY GOOD

Good staycation

Ajisindy Families - 02/09/2020 Confirmed reviews ALL

Staff was helpfull. Health protocol, considering covid pandemic was applied during our stay

Good stay

Agus M. Business - 29/08/2020 Confirmed reviews ALL

At first I was a little disappointed because when I arrived, it turned out that the room I ordered wasn't ready. But overall everything is good.

Achmad K. Families - 26/08/2020 Confirmed reviews ALL

good hotel

Good Room but bad lighting

Yasser Business - 13/03/2020 Confirmed reviews ALL

I have problem with lamp around alley while the hotel shut it down along the night.

Nice room. Views and the natural surrounds

Andi Business - 12/03/2020 Confirmed reviews ALL

Stay for a meeting, buat actually the hotel is really nice for vacation. So the meeting feels like push aside then became a leisure time.

Perfect Stay

Sinlao Business - 09/03/2020 Confirmed reviews ALL

Very Good Hotel, reception staff very friendly and helpful. Also, massive thank you to all staff in the concierge department for the very welcoming and genuine service. Wide breakfast selection too. I would definitely recommend this hotel. Keep up the good work!

Good Service

Hamdakir Business - 09/03/2020 Confirmed reviews ALL

Come on Bussiness meeting. Receptionists are very helpful, don't have much time to enjoy Palembang, yet Mr. Afit Receptionist gave me all nice place to visit Palembang

FIRST TIME

Waskiita Business - 09/03/2020 Confirmed reviews ALL

EVERITHINK GOOD....

Aphiyut Business - 28/02/2020 Confirmed reviews ALL

Good hotel

Beautiful place to stay

Albert Business - 18/02/2020 Confirmed reviews ALL

Beautiful place and nice people, thank you for Ms. Fina, Very good and very helpful receptionist.

Nice breakfast

William K. Business - 12/02/2020 Confirmed reviews ALL

Good room, is it spacious and clean as usual. Many selections for breakfast.

Our most recent 20 reviews

In partnership with TripAdvisor

Novotel Palembang - Hotel & Residence Hotel 4 stars

Hotel extras