Hotel - Sofitel Chengdu Taihe
Sofitel Hotel Sofitel Hotel

Sofitel Chengdu Taihe Hotel

4.0/5 1,208 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • SHUANGLIU AIRPORT
  • EARLY CHECK IN FROM 8AM
  • Porter

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage
  • Babysitting on request
  • Jogging track

Catering

  • Breakfast
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HRS
    • Opening hours : Week-end 24 HRS

Business services

  • 15 meeting room(s)
  • Conventions hotel
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby

Company

CISCO2 km / 1.24 mi IBM0.6 km / 0.37 mi MICROSOFT1 km / 0.62 mi
ERICSSON0.6 km / 0.37 mi INTEL2 km / 1.24 mi MOTOROLA8 km / 4.97 mi

Your meetings and events

From large-scale conferences to intimate parties, Chengdu events and meetings find an impressive home at Sofitel Chengdu Taihe. The Magnifique Meeting team devote themselves to tailoring unique and personalized events to achieve your goals.The dedicated meetings floor comprises 11 meeting rooms in 1,208 sqm of space, including the spectacular Versailles and Tuileries Ballrooms.The hotels event venues feature up to date technology and equipment including WiFi built in video projection screens and digital signage as well as simultaneous translation and conference call set-ups.

Sofitel Chengdu Taihe Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
BOARDROOM I 30 m2 3 m 20 7 10 12 12
BOARDROOM IV 32 m2 3 m 20 12 12 12 12
BOARDROOM III 42 m2 3 m 30 18 16 18 20
BOARDROOM II 46 m2 3 m 30 18 20 18 20
CONCORDE 46 m2 3 m 30 15 16 18 20
LE LOUVRE 125 m2 3 m 100 33 40 70 70
VERSAILLES II 126 m2 3 m 100 33 40 70 70
VERSAILLES III 126 m2 3 m 100 33 40 70 70
VERSAILLES I 180 m2 3 m 120 50 60 80 90
TUILERIES I 240 m2 3 m 220 50 76 120 130
TUILERIES II 240 m2 3 m 220 50 76 120 130
VERSAILLES II+III 252 m2 3 m 180 50 60 120 120
VERSAILLES I+II 306 m2 3 m 250 70 250 150 160
VERSAILLES 432 m2 3 m 400 100 100 220 260
TUILERIES 480 m2 3 m 450 140 152 260 300
    • Flipchart
    • Indoor and Outdoor facilities
    • Podium
    • Lectern
    • WIFI access
    • Syndicate rooms
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line
    • Video equipment
    • Accommodation
    • Fine Cuisine
    • Wedding ceremony
    • Wedding co-ordinator
    • Catering available
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Sofitel Chengdu Taihe's 262 rooms and suites are stylishly designed and furnished with all the modern conveniences, including broadband. Business clients will feel at home in our fully-equipped Executive Rooms and Deluxe Suites.Inspiring river views. The soft embrace of the Sofitel. Sophisticated design. Sofitel Chengdu Taihe suites invite guests to revel in the luxury of space lounging in 5-star elegance at the heart of the city.

  • 262 rooms
  • 64 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Opening windows
    • WIFI in your room
    • Baby bed
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • High speed transmission line
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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See all our restaurants and bars
4.6/5 ALL Rating 2,715 reviews

Our guest reviews for
Sofitel Chengdu Taihe

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,208 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Roseta J. Friends - 06/02/2020 Confirmed reviews ALL
« Well located »

Hotel rooms were very nice. I was disappointed on several fronts. Accor and Sofitel are international. There should have been a greater effort put on hotel staff being able to speak English. I was not able to communicate with anybody, about any of my needs. Communication was by far the greatest difficulty..

27/01/2020 TripAdvisor review
« Very comfortable stay »

Stayed for 2 nights and our stay was very comfortable and pleasant The staff are very friendly and they guided us very well on where to go and what to do Special mention is Charlie who is the manager He made sure that we were very comfortable and asked us to contact him at any time should we need to. Packed a nice breakfast for us because left so early in the morning. Will surely return to this hotel. Just need a wider variety of vegetarian food both in room service menu and at breakfast

L.h. L. Business - 23/01/2020 Confirmed reviews ALL
« Great stay! Wonderful service from everyone! »

We have been coming to Chengdu for many years and the Sofitel Taihe is by far our favorite hotel here. The services from all personnel at the hotel are exceptional. One particular individual that really stands out to our standards of a 5-star hotel here is Mr. Michael Wang from Concierge. He is so sincere, caring, professional, and detailed, and really makes us feel at home here. Thumbs up for Mr. Wang, along with the other employees at the Sofitel Taihe.

Anonymous Business - 20/01/2020 Confirmed reviews ALL
« good view »

The view of the hotel is good since it is located in the front of the Jing Jiang River. I was staying in a junior suite which is quite spacious. Maybe the hotel is a bit old, the door of the shower of the room i was staying cannot be closed tightly and the water could flow out which is a negative experience. Regular checking and maintenance is recommended since it is important for enhancing the overall rating of the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest Thank you for taking the time to share your comments with us,for our rooms and facilities is qualify as 5 star hotel standard. in addition, our hotel has been running 16 years and our staff offering good service is also a key point that lots of guests will come back. Sincerely, Sofitel Chengdu Taihe

Jack L. Couples - 10/01/2020 Confirmed reviews ALL

People are very helpful, specially the one work at concierge, Mr.Michael ,he is very helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Sofitel Chengdu Taihe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sofitel Chengdu Taihe

Family - 07/01/2020 TripAdvisor review
« Chengdu Sofitel Taihe Stay »

Our family of 8 recently enjoyed a relaxing stay at the Sofitel Chengdu Taihe in 3 Prestige Suites with daily Club access. The facilities were great and staff helpful when requests were made of them. Our only disappointment was to be initially allocated rooms on smoking floors when we had clearly requested a high floor with non smoking preferences - as is the case with our Accor Live membership profile settings. We arrived late in the night so there was no Accor Ambassador to help with the check-in, the overnight staff seemed to be a little overwhelmed by the lack of suitable prestige suites available - we were initially told that there was only one such type room on every floor - however upon checking on the fire escape diagram in the room you could clearly see other room configurations in the suite class setup. In the end they managed to bump one of the groups from the 7th Floor up to the 18th Floor. The others remained on 8th and 10th Floors respectively. Its annoying that in this day and age that hotels are not completely smoke free - passive smoke smells are not a great for the guests or the hotels ambiance and class.

richardW1421WK Family - 06/01/2020 TripAdvisor review
« A very pleasant experience »

I almost had a perfect stay. The services we received were world class and the food was great. The only thing is the swimming pool is under renovation so can't be used. Also due to the renovation, there was very strong smell for the gym as well. Other than that, we has a great stay and will stay again in the future.

Forrest C. Families - 31/12/2019 Confirmed reviews ALL
« Highly comfortable stay »

The hotel is located in the city centre, very convenient. The deco is classy and elegant. The room is spacious and very comfortable. The river view was amazing at night. The bed is relaxing, we slept very well. The hotel staff are highly friendly and helpful - excellent people. We had a great stay at the hotel. The little room for improvement is that the bathroom and toilet design in the family room is a bit strange to allow for little privacy. The number of TV channels are also limited.

Rajan L. Families - 26/12/2019 Confirmed reviews ALL
« Excellent »

It was a beautiful experience. No complaints.

Chris C. Solo - 24/12/2019 Confirmed reviews ALL
« Overall good »

Nice suite, nice breakfast, nice service, except for no early check-in

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest Thank you for taking the time to share your comments with us and expressing your satisfaction with us at Sofitel Taihe Chengdu .It is delighted to learn that you had an excellent stay with us. To be a guest loved great hotel is our primary vision to achieve and wish next time we will received 100% satisfaction from your stay. We will be grateful if you could allow us the opportunity of welcoming you once again in the near future. Sincerely, Sofitel Chengdu Taihe

Vandana L. Families - 22/12/2019 Confirmed reviews ALL
« Beautiful amazing experience »

Very good specially Light Lou took extra care for us Will visit again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Sofitel Chengdu Taihe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sofitel Chengdu Taihe

Couples - 24/11/2019 TripAdvisor review
« Excellent »

Rooms are well appointed and clean. Everything in the room worked. The service was outstanding, especially house-keeping. The staff at reception, concierge and restaurant were equally prompt and efficient. Breakfast is good with a wide selection of western and Chinese cuisine, and nice coffee. Our pre-request for a non-smoking floor was granted. In fact, the whole hotel is non-smoking, which is a rarity in China. The hotel may be relatively old, but very well maintained. Overall, a very comfortable and memorable hotel stay. Would definitely return if visiting Chengdu again.

Couples - 11/11/2019 TripAdvisor review
« Only gets better »

The Chengdu region is a very interesting area to visit. This is the third time to stay at this hotel in the past three weeks. It is a great hotel with a, great central location, five star accommodation and extremely helpful staff who were only too eager to help and advise regarding scenic attractions and nearby restaurants. The perfect hotel.

Business - 10/11/2019 TripAdvisor review
« Nice Hotel, Nice People, Very good lounge »

This is my second stay at this hotel and it was just as good as the first. The building and the rooms are very nice and I received an upgrade to a junior suite, which was very welcome. The executive lounge is one of the better ones I have experienced and the complimentary food and drinks were to a very high standard. All the staff were very helpful and friendly and made my stay a real pleasure. They are a real credit to the hotel and the brand. One tiny gripe is that there was clearly so minor celebrity expected at the hotel on the second evening of my stay and despite the fact that he/she/they had not arrived at the hotel yet there was a welcoming party by the elevators who had the job of stopping us mere mortals using them, just in case the VIP turned up. I actually find it very offensive, as a very loyal user of Accor hotels, to be treat as a second class citizen. Apart from that, I highly recommend this hotel.

Victor Couples - 09/11/2019 Confirmed reviews ALL
« Great stay! »

Everything was great: service, location, etc.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Sofitel Chengdu Taihe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sofitel Chengdu Taihe

Friends getaway - 28/10/2019 TripAdvisor review
« Comfortable stay but we expected more »

The hotel is dated and is in need of a refurbishment. The breakfast buffet spread was not up to expectation. We received a room upgrade and was grateful for it. Location of hotel is not bad as it is relatively near to places like Kuan Zhai Alley and Chunxi Road.

Solo travel - 28/10/2019 TripAdvisor review
« Good intentions average execution »

At a Sofitel, you'd expect a premium service and product. The staff here were eager to help, good manners etc. (especially Hotel Manager, Kim) but the actual hotel is old and run down a little, certainly not 5 or even 4 star level. The sauna is a small room with visible dirt (mud, broken pieces of wood etc. under the seats) and the rooms don't have operational AC!! I was in a suite and it had an AC dial but did not actually do anything to the temperature as it is centrally monitored (21 degrees, which makes it too hot for me to sleep). The hotel manager got housekeeping to open a window for me but the hotel is close to the highway so even at a high floor suite, it was noisy. The Sofitel Club is an absolute disappointment, apart from the high floor, the rest is poor from food to drinks. The normal breakfasts in the lobby is far better. Overall, the staff was trying to be helpful (not very good English unfortunately) but the Hotel itself needs to be renovated or downgraded to a 3 star.

Anonymous Business - 02/10/2019 Confirmed reviews ALL
« Excellent »

The service is very good and the room is very comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your comments and expressing your satisfaction with us at Sofitel Taihe Chengdu .It is delighted to learn that you had an excellent stay with us. To be a guest loved great hotel is our primary vision to achieve. We will be grateful if you could allow us the opportunity of welcoming you once again in the near future. Sincerely, Sofitel Chengdu Taihe

Solo travel - 17/09/2019 TripAdvisor review
« Great Sofitel Experience in Chengdu »

The Sofitel in Chengdu is located just a short stroll away from the city shopping central area and Tianfu Square. I'm sure though with the construction growth of Chengdu this will become prime position in years to come. Hotel was immaculate. The pool and ajoined gym area was clean and inviting but I barely had time to just take a photo. What i did enjoy was my upgrade to an executive suite. Previous review mentions of dated furniture seem unfounded or are out of date. This had quality furnishings and a soft comfy bed I am accustomed to. Perhaps I should have tried the pillow menu. But this level of hotel was a step up from my usual so I wasn't disappointed by the standard. The one thing that annoyed me was a lack of seating areas in the foyer front area as i waited for a friend. But that's clutching at straws. This still was a grand hotel area welcoming arrival. Breakfast had a great selection catering to multiple cultural perspectives. Juice selection was so good.

V Business - 09/09/2019 Confirmed reviews ALL
« Good for long term business stay »

The location is great and very convenient for most of the attractions. The staff in the executive lounge are very friendly (if I can name them all): Sophia, Janet, Jenny, Nicole, Eva. I enjoyed talking with all of them. And the general manager, Kim, is very patient with all my questions and solved my problem efficiently. Overall, I enjoyed my time at Sofitel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest Thank you for taking the time to share your comments with us and expressing your satisfaction with us at Sofitel Taihe Chengdu .It is delighted to learn that you had an excellent stay with us. To be a guest loved great hotel is our primary vision to achieve and wish next time we will received 100% satisfaction from your stay. We will be grateful if you could allow us the opportunity of welcoming you once again in the near future. Sincerely, Sofitel Chengdu Taihe

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