ibis Wien City

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ibis Wien City 3 stars

Customer review rating (ALL Rating) 4.6/5 232 reviews

ALLSAFE approved hotel

ibis Wien City
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Description

Hotel extras

  • 94 comfortable rooms

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Enjoy a relaxing stay in Vienna thanks to the ultimate sleeping comfort offered by Sweet Bed by ibis beds. All 94 non-smoking rooms are equipped with the new beds, free WIFI and TV with a range of Sky channels.

Hotel location

ibis Wien City

Schoenbrunnerstrasse 92
1050 VIENNA
Austria

Tel: +43 1 590070

Fax: +43 1 59007555

  • 12A:  14A AM HUNDSTURM

  • 13A:  13A PILGRAMGASSE

  • 14A:  14A REINPRECHTSDORFER BRUECKE

  • U4:  U4 PILGRAMGASSE

  • 18:  18 MARGARETENGUERTEL

  • 6:  6 MARGARETENGUERTEL

  • By plane

    WIEN SCHWECHAT At 19km / 11 miles

  • By boat

    SHIPPING CENTER At 5km / 3 miles

  • By train

    U4 PILGRAMGASSE At 0km / 0 miles

  • By train

    WESTBAHNHOF At 1km / 0 miles

GPS:48.188829, 16.349502

Congress centre

  • VIENNA INTL. CENTER 5 km / 3 mi

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

BAR

Our bar is always there for you: Every day, we serve round-the-clock beverages and refreshments, hot drinks and tasty food. Crispy paninis are available in five delicious versions, and can also be taken away! Live sporting events are shown on Sky.

Our guest reviews for
ibis Wien City

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  232 reviews

TripAdvisor Rating  4.0/5  1,124 reviews

Certificate of excellence 2022

For a nice staying in Viena, that's a great option.

Customer review rating 5.0/5

Marcelo D. S. Solo - Confirmed reviews ALL

A great option to who spend a short staying in Viena. The location is also very good counting on the public transportation and the service in the house is just great. A simple room but clean and comfortable.

Dear Mr. Da S., Thank you for taking the time to review your stay at Ibis Wien City. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. We are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us. We are looking forward to welcoming you back as a guest hopefully soon. Yours sincerely, The team of the ibis Munich City

Perfect location close to everywhere

Customer review rating 4.5/5

Marcel Solo - Confirmed reviews ALL

Nice stay at Ibis close to Naschmarkt and close to Maria Hilfer Strasse is for me perfect to hold my business contacts ready

Dear Marcel, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Dominique Ines Siegl ibis Wien City

Friendly reception

Customer review rating 4.0/5

Ton Business - Confirmed reviews ALL

Very friendly and supportive ibis employees. Pity the reception area was redecorated and the lift was out op operation.

Dear Antonius, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Dominique Ines Siegl ibis Wien City

Always a pleasure

Customer review rating 5.0/5

Christine Families - Confirmed reviews ALL

We are regularly returning customers and always happy to stay in this hotel. Friendly staff, clean rooms and good beds for a good night’s sleep.

Sehr geehrte Frau L., wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im ibis Wien City. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Dominique Ines Siegl ibis Wien City

was OK, no problems

Customer review rating 3.5/5

Simon Solo - Confirmed reviews ALL

The hotel was easy to find, room was comfortable and quiet, and everything in the room worked OK. The only drawback was having to wait 10 minutes for check-in at reception at 8pm. Another person had arrived just before me and it took all of this time for them to be checked-in. There was only one staff member running both the reception and the bar.

Dear Guest, Thank you for the good review of our hotel! We are glad that you enjoyed your stay and we apologize the waiting time at check in. Hopefully we can welcoming you again very soon. Sincerely, Dominique Ines Siegl ibis Wien City

well situated

Customer review rating 4.5/5

Mimibon Solo - Confirmed reviews ALL

The room was big enough and very tidy, cleaned every day, people at reception were always friendly. Breakfast was tasty. Conveniently situated between town center and Shoenbrunn castle.

Dear Emi, We very much appreciate your comments regarding your stay at the ibis Wien City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dominique Ines Siegl ibis Wien City

Lovely stay

Customer review rating 4.5/5

Isabella Couples - Confirmed reviews ALL

Lovely staff. Nice room. Good breakfast. Walkable distance from attractions. Very comfortable bed.

Dear Isabella, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Dominique Ines Siegl Ibis Wien City

Well located

Customer review rating 5.0/5

Sunny G. Solo - Confirmed reviews ALL

Very nice they all want to help you out Very impressed

Dear Sunny, We very much appreciate your comments regarding your stay at the ibis Wien City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dominique Ines Siegl ibis Wien City

Customer review rating 4.0/5

Anna Solo - Confirmed reviews ALL

Short stay in Vienna. The location is good, the garage is reasonably priced. Bed could be more comfortable. Back door leading to the UBahn should be kept open for guests, or at least the bell should be answered - it was closed too early on my stay.

Dear Anna, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rebecca Moser-Forstinger Front Office Manager ibis Wien City

Low price possibility close to center of Vienna

Customer review rating 4.0/5

Marcel Solo - Confirmed reviews ALL

I spent a lot stayes at this hotel. Hotel has a perfect localization close to center of Vienna. If is possible choice take the room not into street, its a noisy.

Dear Mr. L., We very much appreciate your comments regarding your stay at the ibis Wien City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rebecca Moser-Forstinger Front Office Manager ibis Wien City

Room not properly cleaned

Customer review rating 1.5/5

Konrad Couples - Confirmed reviews ALL

I'm strongly disappointed with my stay, mainly with the room cleanliness, just to give a few examples, next to the bed we found previous guest's underwear and in the shower there were empty bottles of shower gel or shampoo which I suppose were also left by previous guests. There was no soap or shower gel available. I'm really disappointed and given the above I also doubt the room was properly cleaned in other respects, which is unacceptable especially nowadays with covid etc.

Dear Mr. Konrad, Thank you for taking the time to tell us about your experience at the ibis Wien City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Georg Nagl ibis Wien City

Excellent stay

Customer review rating 4.5/5

Stefan Couples - Confirmed reviews ALL

Excellent hotel. Nothing to complain about. Room was very clean, breakfast very good, personnel very friendly. Will come back for sure

Dear Mr. P., we very much appreciate your comments regarding your stay at the ibis Wien City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rebecca Moser-Forstinger Front Office Manager ibis Wien City

OK for one night

Customer review rating 3.0/5

Evgeny Couples - Confirmed reviews ALL

Not sure why top few floors has no sound protection if they overlook a busy street. No soap in the bathroom. Difficult to understand the navigation on how to get to reception and lifts from parking.

Dear Evgeny, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Rebecca Moser-Forstinger Front Office Manager ibis Wien City

Nice smooth stay

TripAdvisor rating 5.0/5

Mr_Parisien TripAdvisor review

Hotel has a good location, nice rooms. Welcome was warm and kind, the young guy at reception was very empathic a smiling all the time. Also I was recognised as All Accor Club member, which was nice, welcome drink included. The only downside of the hotel is poor window isolation, you can hear everything from the street, even someone walking in high heels (and we were in the 5th floor). Also face towels would be nice (this should be standard imho).

Dear Mr. Parisein, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rebecca Moser-Forstinger Front Office Manager Ibis Wien City

Clean and nice

Customer review rating 4.0/5

Peter Solo - Confirmed reviews ALL

Professional service, very clean, good location.

Dear Peter, We very much appreciate your comments regarding your stay at the ibis Wien City. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Georg Nagl ibis Wien City

our favourite hotel in Vienna

Customer review rating 4.5/5

Christine L. Families - Confirmed reviews ALL

The staff in IBIS Wien City is extremely friendly and helpful. The hotel is well located, close to public transport, but one of Vienna's favourite shopping streets can be reached easily even on foot. The rooms are clean and offer good comfort for sleeping. The breakfast buffet offers a good variety of different foods. We are regular clients and have never been disappointed. We'll be back soon!

Dear Ms. Ladstätter, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rebecca Moser-Forstinger Front Office Manager ibis Wien City

Perfect

Customer review rating 5.0/5

George H. Solo - Confirmed reviews ALL

Perfect

Dear Mr. H., we very much appreciate your comments regarding your stay at the ibis Wien City. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Hope to see you soon back at the ibis Wien City Sincerely, Rebecca Moser-Forstinger Front Office Manager ibis Wien City

Perfect place for rest!

TripAdvisor rating 5.0/5

desgn Friends getaway - TripAdvisor review

Thanks for comfortable room, soft bed, clean bath and unforgetable atmosphere! Hotel has convenient location if you want to get easy most popular touristic sights. We were glad to stay here and will visit it more with great pleasure.

We very much appreciate your comments regarding your stay at the ibis Wien City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rebecca Moser-Forstinger Front Office Manager ibis Wien City

Excellent stay in a well-run hotel

TripAdvisor rating 4.0/5

white2032017 TripAdvisor review

The hotel is south of the main sites of Vienna, but well-connected by U-Bahn and bus. It's also walkable if you have the time and energy. A busy main road is on the other side of the canal, plus a U-bahn line, but I can't say the noise was intrusive. The hotel is clean, the lift works efficiently and the rooms are spacious and well-maintained. There isn't a kettle/tea-making facility in the room, but we were prepared and took our own travel kettle. Breakfast was excellent every day with a combination of hot and cold food. Staff were efficient and courteous, not over-effusive. Small point: There was graffiti scrawled at the back of the hotel (not the hotel's fault) and someone at some time had thrown a bath towel outside and it had stuck in a tree, which was a bit unsightly and should have been dealt with. However - small point! If we returned to Vienna we would certainly stay here again.

Holidays in Vienna

TripAdvisor rating 3.0/5

giuliatinnirello Couples - TripAdvisor review

I spent the last days of 2019 in Vienna.1 There is a magical atmosphere during Christmas holiday in the city. There are lots of events and many places and market to visit. It's a little windy and cold in this period of the year.

Dear Giuliatinnirello, thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Rebecca Moser-Forstinger Front Office Manager ibis Wien City

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