ibis Wien City Hotel 3 stars

Customer review rating 4.5/5 2,817 reviews

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ibis Wien City
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+ 15 Services

Hotel extras

  • 94 comfortable rooms

  • 4 unique MyRoom designs

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Currency exchange
Catering
  • BreakfastPaying
  • 1 Bar(s)
Business services
  • Self service business centre
  • Copy/print service available
Information message

Hotel location

ibis Wien City

Schoenbrunnerstrasse 92
1050 vienna
austria

Tel: +431590070

Fax: (+43)1/59007555

Check-in from 14h00

Check out up to 12h00

  • 12A :  14A AM HUNDSTURM

  • 13A :  13A PILGRAMGASSE

  • 14A :  14A REINPRECHTSDORFER BRUECKE

  • U4 :  U4 PILGRAMGASSE

  • 18 :  18 MARGARETENGUERTEL

  • 6 :  6 MARGARETENGUERTEL

  • By plane

    WIEN SCHWECHAT At 19km / 11.81 miles

  • By boat

    SHIPPING CENTER At 5km / 3.11 miles

  • By train

    WESTBAHNHOF At 1.5km / 0.93 miles

GPS :48.188829, 16.349502

Congress centre

  • VIENNA INTL. CENTER 5.0 km / 3.11 mi
Congress centre

Our accommodation(s)

Enjoy a relaxing stay in Vienna thanks to the ultimate sleeping comfort offered by Sweet Bed by ibis beds. All 94 non-smoking rooms are equipped with the new beds, free WIFI and TV with a range of Sky channels.

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 20 m² / 215 sq ft
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 20 m² / 215 sq ft
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone

MyRoom by Elli: A Touch of China/Standard Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 20 m² / 215 sq ft
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone

MyRoom by Dominique: The Billiards Lodge/Standard Room with twin beds

  • Max. number of persons: 2
  • Area: From 20 m² / 215 sq ft
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone

MyRoom by Günter: Golfers' HeavenNon contractual photo

  • Max. number of persons: 2
  • Area: From 20 m² / 215 sq ft
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone

MyRoom by Raphaela: Fitness & Workout AreaNon contractual photo

  • Max. number of persons: 2
  • Area: From 20 m² / 215 sq ft
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone
Rooms

Our restaurants and bars

BAR

Non contractual photo

Our bar is always there for you: Every day, we serve round-the-clock beverages and refreshments, hot drinks and tasty food. Crispy paninis are available in five delicious versions, and can also be taken away! Live sporting events are shown on Sky.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Wien City

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

2,817 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,113 reviews

Customer review rating 3.5/5

Bernd L. Business - 27/10/2020 Confirmed reviews ALL

I did not feel welcome at the reception.

Dear Mr. L., thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Rebecca Moser-Forstinger Front Office Manager ibis Wien City

Perfect place for rest!

TripAdvisor rating 5.0/5

desgn Friends getaway - 06/03/2020 TripAdvisor review

Thanks for comfortable room, soft bed, clean bath and unforgetable atmosphere! Hotel has convenient location if you want to get easy most popular touristic sights. We were glad to stay here and will visit it more with great pleasure.

We very much appreciate your comments regarding your stay at the ibis Wien City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rebecca Moser-Forstinger Front Office Manager ibis Wien City

Excellent stay in a well-run hotel

TripAdvisor rating 4.0/5

white2032017 01/03/2020 TripAdvisor review

The hotel is south of the main sites of Vienna, but well-connected by U-Bahn and bus. It's also walkable if you have the time and energy. A busy main road is on the other side of the canal, plus a U-bahn line, but I can't say the noise was intrusive. The hotel is clean, the lift works efficiently and the rooms are spacious and well-maintained. There isn't a kettle/tea-making facility in the room, but we were prepared and took our own travel kettle. Breakfast was excellent every day with a combination of hot and cold food. Staff were efficient and courteous, not over-effusive. Small point: There was graffiti scrawled at the back of the hotel (not the hotel's fault) and someone at some time had thrown a bath towel outside and it had stuck in a tree, which was a bit unsightly and should have been dealt with. However - small point! If we returned to Vienna we would certainly stay here again.

Very friendly team

Customer review rating 5.0/5

Kevin W. Solo - 11/02/2020 Confirmed reviews ALL

The staff were always available and friendly. The room was clean and kept clean for the duration of my stay and my dog is missing all the fuss she received from staff and guests. Overall, a very pleasant stay.

Dear Mr. W., We very much appreciate your comments regarding your stay at the ibis Wien City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rebecca Moser-Forstinger Front Office Manager ibis Wien City

Convenient hotel, but something should be done for the phonic isolation

Customer review rating 3.0/5

Marc F. Business - 31/01/2020 Confirmed reviews ALL

The hotel is close to the city, the staff is friendly, but there should be a better phonic isolation to limit the noise from the trains and cars.

Dear Mr. F., Thank you for taking the time to tell us about your experience at the ibis Wien City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rebecca Moser-Forstinger Front Office Manager ibis Wien City

Short Business Trip

Customer review rating 3.5/5

Anonymous Business - 29/01/2020 Confirmed reviews ALL

I’ve been already many times at this hotel. The position and price are the main reasons but rooms are spacious and comfortable. This time I had the impression that furniture in the bathroom would need some renovation.

Dear Mr. K., We very much appreciate your comments regarding your stay at the ibis Wien City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rebecca Moser-Forstinger Front Office Manager ibis Wien City

Excellent.

Customer review rating 4.5/5

David T. Business - 29/01/2020 Confirmed reviews ALL

Everything worked. Staff Team were friendly, professional & very helpful. Breakfast was really good - and I even learnt how to operate a waffle making machine! Highly recommended.

Dear Mr. T., we very much appreciate your comments regarding your stay at the ibis Wien City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rebecca Moser-Forstinger Front Office Manager ibis Wien City

Ibis - Viena

Customer review rating 4.5/5

Luis Friends - 28/01/2020 Confirmed reviews ALL

Very pleasant stay. Excellent location, close to the city center (4 subway stops). Very quiet area at night, so you can enjoy a good night sleep

Dear Mr. C., we very much appreciate your comments regarding your stay at the ibis Wien City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rebecca Moser-Forstinger Front Office Manager ibis Wien City

Alles Ok

Customer review rating 4.5/5

Anonymous Couples - 20/01/2020 Confirmed reviews ALL

Ok

Lieber Herr S., Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Dominique Ines Siegl ibis Wien City

Home away from home

Customer review rating 5.0/5

Elisabeth Couples - 15/01/2020 Confirmed reviews ALL

If you have to stay in Vienna often, this is a great hotel to choose: good price, location close to the center, friendly and competent staff, rooms are of a good size, excellent breaktast

Liebe Frau H., wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im ibis Wien City. Über Ihre lobenden Worte freuen wir uns sehr. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Rebecca Moser-Forstinger Front Office Manager ibis Wien City

Great stay

Customer review rating 5.0/5

Rs Solo - 07/01/2020 Confirmed reviews ALL

Staff were very warm n welcoming.

Dear Mr. s., We very much appreciate your comments regarding your stay at the ibis Wien City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rebecca Moser-Forstinger Front Office Manager ibis Wien City

Professor

Customer review rating 4.5/5

Ioan A. L. Couples - 06/01/2020 Confirmed reviews ALL

I enjoyed my staying at IBIS hotel in 2019 in all the hotels where I have stayed in.

Dear Mr. L., thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rebecca Moser-Forstinger Front Office Manager ibis Wien City

Holidays in Vienna

TripAdvisor rating 3.0/5

giuliatinnirello Couples - 04/01/2020 TripAdvisor review

I spent the last days of 2019 in Vienna.1 There is a magical atmosphere during Christmas holiday in the city. There are lots of events and many places and market to visit. It's a little windy and cold in this period of the year.

Dear Giuliatinnirello, thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Rebecca Moser-Forstinger Front Office Manager ibis Wien City

Good breakfast… and that’s about it

Customer review rating 3.5/5

Thomas Couples - 28/12/2019 Confirmed reviews ALL

The room we got wasn’t very well prepared : there was still lipstick stain on the glass provided and the toilet paper roll was almost finished. No complementary tea/coffee offered in the room. We had to close the curtain most of the time because of the opposite building that can see everything in our room. Very few sockets and poorly located (impossible to charge a phone and using it while being in the bed). The carpeted floor could be better with a thorough cleaning. The overall experience felt more like Ibis Budget than a (red) Ibis. Only the breakfast saved the day and makes me raise my rating to 7/10. We loved the waffle machine (even though it can generate a long queue after 9:00).

Monsieur H., nous vous remercions d'avoir pris le temps de partager votre avis. Nous espérons vous revoir très bientôt! Veuillez agréer, Monsieur H., nos salutations distinguées. Rebecca Moser-Forstinger Front Office Manager ibis Wien City

Good

Customer review rating 4.0/5

Xxx Families - 20/12/2019 Confirmed reviews ALL

Good service, quick and good reception, clean room, not easy parking, because the small (may be old) parking place. My opinion the car are bigger and the parking place size old...This is typical at every older hotel. Not Accor specific problem.

Dear Gyori M., We very much appreciate your comments regarding your stay at the ibis Wien City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gerhard Tuschetschläger Direktor / General Manager ibis Wien City

good place for tourist

Customer review rating 4.0/5

Maciej Couples - 16/12/2019 Confirmed reviews ALL

I didnt find info about garage/parking price - please change that

Dear Maciej B., We very much appreciate your comments regarding your stay at the ibis Wien City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gerhard Tuschetschläger Direktor / General Manager ibis Wien City

no wlan

Customer review rating 2.5/5

Maril K. Business - 13/12/2019 Confirmed reviews ALL

i asked by my booking for a room with good internet, i got one with no internet

Dear Maril k., Thank you for taking the time to tell us about your experience at the ibis Wien City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. The IT department is working on the WiFi problem We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gerhard Tuschetschläger Direktor / General Manager ibis Wien City

Nice staff & great location

TripAdvisor rating 5.0/5

nky92082420 Friends getaway - 12/12/2019 TripAdvisor review

It just takes around 10 mins walk to the old town and there is a shopping mall nearby. It is convenient. Also the staff here are friendly and helpful. I have stayed here three nights and feel great all the time.

Dear Nky92082420, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rebecca Moser-Forstinger Front Office Manager ibis Wien City

Good location

Customer review rating 4.0/5

Ann Friends - 11/12/2019 Confirmed reviews ALL

Staff are friendly and the location is great

Dear Ms. N., We very much appreciate your comments regarding your stay at the ibis Wien City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rebecca Moser-Forstinger Front Office Manager ibis Wien City

Everything was perfect

Customer review rating 4.5/5

Alison B. Friends - 01/12/2019 Confirmed reviews ALL

Cheap and clean

Dear Ms. B., we very much appreciate your comments regarding your stay at the ibis Wien City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rebecca Moser-Forstinger Front Office Manager ibis Wien City

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