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ibis Berlin City West Hotel 2 stars

Customer review rating 4.4/5 2,609 reviews

ALLSAFE approved hotel

ibis Berlin City West
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+ 17 Services

Hotel extras

  • Good public transport connections (U3/U7), just 219 yards (200 m) from Fehrbelliner Platz

  • Direct bus connection to the exhibition grounds/ICC (travel time of 11 minutes/bus line 104)

  • Only 200m from Fehrbelliner Platz, so good public transport (U3/U7) links

  • Family-friendly hotel with several larger rooms for up to 4 people

  • Hotel parking garage (fees apply) with charging station for electric cars

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Berlin City West

Brandenburgische Strasse 11
10713 berlin-wilmersdorf
germany

Tel: +4930862020

Fax: (+49)30/86202222

Check-in from 15h00

Check out up to 12h00

  • Linie 101 :  101 FEHRBELLINER PL.

  • Linie 104 :  104 FEHRBELLINER PL.

  • BUS 101, 104 :  BUS 101, 104 FEHRBELLINER PL.

  • U1, U7 :  U1, U7 FEHRBELLINER PL.

  • By car

    HOHENZOLLERNDAMM At 1km / 0.62 miles

  • By train

    ZOOLOGISCHER GARTEN At 2.2km / 1.37 miles

GPS :52.489091, 13.316181

Congress centre

  • ESTREL CONV. CTR. 9.5 km / 5.9 mi

Hotel services

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar
Catering services
  • No Restaurant
  • One Bar
  • Breakfast
    • Buffet Additional charge
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 136 rooms
    • 11 rooms for people with reduced mobility
    • No family room
    • 6 connecting rooms
    • 136 non-smoking rooms
    • 6 floors
  • Languages spoken at the hotel
    • Italian
    • French
    • English
    • German
  • Wi-Fi
    • High Speed WiFi Additional charge
    • High speed transmission line
    • WiFi in the communal areas
    • WiFi at the hotel
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Elevator to all floor
  • Check In & Check-out facilities
    • Late Checkout
    • Express check-out
    • Express check-in
  • Luggage storage
    • Luggage storage
  • Desk equipment available
    • Umbrellas
    • Shoe shine machine
  • Iron
    • Iron at reception
  • Safe deposit box at reception
    • Safe deposit box at reception
Access to property
  • Private Indoor Parking Additional charge
    • On site
    • 38 parking spaces
    • Private
    • Parking opened 24/7
Family
  • Services for children
    • Childrens TV Channels
    • Board games available

Our accommodation(s)

All the rooms at the ibis Berlin City West hotel feature our innovative Sweet Bed by ibis beds and have a central air-conditioning system, free WIFI, TV with a wide range of Sky channels and a desk for your mobile office.

Our guest reviews for
ibis Berlin City West

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

2,609 reviews

TripAdvisor Rating 4.0/5

713 reviews

Customer review rating 3.5/5

Grethe N. Friends - 09/10/2021 Confirmed reviews ALL

A nice stay. Nice room, nice breakfast.

Dear Jorgen C., We very much appreciate your comments regarding your stay at the ibis Berlin City West. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katja

ok hotel, but expensive for what it is

Customer review rating 3.0/5

Mary Business - 28/09/2021 Confirmed reviews ALL

room is basic, but clean. breakfast was ok. i found it quite expensive for what it was. also only one elevator works, so always had to wait quite some time, and room keys did not always work

Dear ILONA L., Thank you for taking the time to tell us about your experience at the ibis Berlin City West. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Katja

Excellent location and VERY comfortable matress.

Customer review rating 5.0/5

Julius Couples - 04/09/2021 Confirmed reviews ALL

Staff at reception were extremely helpful. When we required a late check out, the receptionist made the necessary arrangements without question. Very friendly too. We opted for breakfast which accommodated most dietary needs (the even had lactose free milk available).

Dear JULIUS L., We very much appreciate your comments regarding your stay at the ibis Berlin City West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katja

somewhat run down hotelrums

Customer review rating 2.5/5

A.b. /. S. Solo - 23/08/2021 Confirmed reviews ALL

reasonable price , but floor cover dirty, no make up room during my stay - bad!

Dear ARIBERT B., Thank you for taking the time to tell us about your experience at the ibis Berlin City West. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Katja

very nice staff

Customer review rating 4.0/5

Karol Families - 18/08/2021 Confirmed reviews ALL

very nice and helpful staff. We enjoyed our stay. Only the beds were not comfortable

Dear CAROLIN A., We very much appreciate your comments regarding your stay at the ibis Berlin City West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katja

Price quality absolutely ok

Customer review rating 4.0/5

Vdw Solo - 14/08/2021 Confirmed reviews ALL

I stayed for two nights. In my opinion, the price quality ratio is absolutely ok. The rooms are very clean.

Dear FAMILIE D., We very much appreciate your comments regarding your stay at the ibis Berlin City West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katja

Gut

Customer review rating 3.5/5

Laurențiu C. Business - 10/06/2021 Confirmed reviews ALL

Gut

Well located - for my needs.

Customer review rating 4.0/5

Inger Business - 22/02/2021 Confirmed reviews ALL

Lovely quiet. Nice staff!

Relaxing stay in you-know-what-you-get environment

Customer review rating 4.0/5

Hershel1783 Business - 25/11/2020 Confirmed reviews ALL

Parking garage is a little bit expensive but tight. Rooms are Ibis standard with clean but plastic bath rooms. Very quite, if facing the backside.

Good location parking not so good if u have a big car.

Customer review rating 3.5/5

Stefan N. Families - 03/10/2020 Confirmed reviews ALL

Very nice room with a childrens room. Lack of plugs close to bad.

Miss Christine D.

Customer review rating 5.0/5

Christine D. Friends - 08/03/2020 Confirmed reviews ALL

I have stayed at this hotel several times now and have always enjoyed the hotel. Beds and pillows are great and such a good choice of food at breakfast. See you next year for the Ice speedway!!

Dear Christine, thank you very much for the great review. We are glad that you enjoyed your stay and hope to see you again next year for the Ice speedway ! Ilona, general manager

Berlin,5-8.19

TripAdvisor rating 4.0/5

aribertb2016 Solo travel - 11/12/2019 TripAdvisor review

Average business hotel, close to subway station Fehrbelliner Platz, from Tegel Airport after transfer from X-press bus. Quite rooms to the yard are avaible.Prices can change several times per day. Good and tasty breakfast with sufficient variation.

Dear aribertb2016, thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Ilona, general manager

Nice Hotel.

TripAdvisor rating 4.0/5

Tracey A Couples - 06/12/2019 TripAdvisor review

Been to this hotel twice in 2 yrs. Was a in a good location for commuting on the U-bahn. Came to the Xmas markets. A must at this time of yr. Loved them. This yr we included breakfast. Wouldn't add it if we visited again. Not a great selection if your wanting a hot breakfast. Choice was scrambled or boiled egg. And fried bacon. Not always available.

Dear Getaway58410201314, thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Ilona, general manager

Two days in Berlin

TripAdvisor rating 5.0/5

Coastal62357307002 Couples - 31/03/2019 TripAdvisor review

Pleasant stay, parking, expected service and silent area not so far from underground and U-ban stations. Little bit narrow way to parking (it would be good to extend it in future). A few restaurants and bars in 3-4 minutes.

Dear guest, we very much appreciate your comments regarding your stay at the ibis Berlin City West. It is always a pleasure to receive positive feedback, we hope your next visit will be as pleasant as the previous one. Kind regards, Ilona, general manager

Always friendly

TripAdvisor rating 4.0/5

LorraineBournemouth Friends getaway - 12/03/2019 TripAdvisor review

I have stayed at this hotel a number of times. The staff are always friendly. Easy public transport links to get into and around the city and access to Tegel Airport on Ubahn/bus. Nice restaurant nearby _ Park Café.

Great IBIS quality

TripAdvisor rating 5.0/5

Bernt-FR Business - 29/10/2018 TripAdvisor review

When you come to an IBIS you don't (or at least should not) expect a five star hotel. But the Ibis Berlin City West was a good example of that everything is as you would expect it to be. Very clean and tidy, room was quiet, temperature fine, no noise from an air-conditioner/heater, good breakfast. Finally the staff was just over the top super welcoming (in a very natural and not the American forced way).

Dear Guest, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ilona, General Manager

Badly equipped room

TripAdvisor rating 3.0/5

Alexander742 Solo travel - 19/10/2018 TripAdvisor review

Location near the subway. Breakfast is average. There is no safe and fridge in the room. The air conditioning in the room did not work. One elevator of the two did not work. Too much price for such a room and hotel.Расположение рядом с метро. Завтрак средний. В номере нет сейфа и холодильника. Кондиционер в номере не работал. Один лифт из двух не работал. Слишком большая цена за такой номер и отель.

A fabulous place to stay in Berlin

TripAdvisor rating 5.0/5

nereida36 Couples - 07/06/2018 TripAdvisor review

Great and tidy room. Excellent customer service/. Good location , near to the underground and nice restaurants and cafe places. Nice buffet breakfast. Great view from the hotel room. This our second time staying in this hotel. Highly recommended.

Dear nereida36, it is always a pleasure to receive positive feedback, I will share your comments with my team. Hope to see you again soon. Greetings, Ilona

Nice hotel in a quiet area

TripAdvisor rating 5.0/5

Outcast73 Couples - 30/05/2018 TripAdvisor review

Stayed here for 5 nights. The hotel is quite quiet. Friendly and helpful staff. Rooms were cleaned every day, which was very nice. The breakfast included in the price was quite tasty and plentiful, but there was not enough fruit. The hotel is located within walking distance from the metro, so it is convenient to get to the center of Berlin and the airport. Near the hotel there is a supermarket, several cafes and a small park.

More like East of the wall

TripAdvisor rating 2.0/5

Sylvain B Solo travel - 08/02/2018 TripAdvisor review

URSS style ? No smile (even at the front desk), no style (really overrated compared to other ibis hotels), no WiFi (I dare you to stream a YouTube video), and the plugs are very far away from the bed so forget about charging your phone while browsing Facebook. At least the temperature in the room was all right which is not always the case with Ibis and the breakfast is fair (even if a bit overpriced).

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