Hotel - ibis Berlin City West
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Berlin City West Hotel

4.0/5 707 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM

Catering

  • Breakfast
  • 1 bar(s)

Business services

  • Self service business centre
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Hotel location

Companies and event centres nearby

Congress centre

ESTREL CONV. CTR.9.5 km / 5.9 mi

Exhibition centre

ICC MESSE BERLIN3 km / 1.86 mi

Our rooms

All the rooms at the ibis Berlin City West hotel feature our innovative Sweet Bed by ibis beds and have a central air-conditioning system, free WIFI, TV with a wide range of Sky channels and a desk for your mobile office.

  • 136 rooms
  • 100% non-smoking hotel
  • 11 rooms for people with reduced mobility
  • 6 connecting rooms
  • Extra bed in room for adult
    • Pulse air
    • 220/240 V AC
    • Emergency exit map
    • Automatic air control
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • RJ 11 outlet
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Emergency info in rooms
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 ALL Rating 2,271 reviews

Our guest reviews for
ibis Berlin City West

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 707 reviews
Erdinc U. Couples - 03/01/2020 Confirmed reviews ALL
« It was like my home »

This is my 3rd time I stay in Ibis Hotel. I am satisfied with the services you provided during my stay. The personnel are friendly, breakfast is nice and location is very close to everywhere through U-bahn. The only thing I miss is the refrigerator in the room; a small one, especially during summer would complete the picture.

Barbara V. D. B. Solo - 27/12/2019 Confirmed reviews ALL
« Great deal with super friendly staff and clean environment »

Staff is very friendly and helpful. Able to answer all questions and requests. Room was clean and big for one person. Although bathroom could be a touch bigger.

Thomas J. Couples - 25/12/2019 Confirmed reviews ALL
« Very happy to have booked into ibis city west »

Clean n spacious room. However appreciate if there was a hot water kettle in the room

Aqeel Business - 15/12/2019 Confirmed reviews ALL
« Very nice stuff »

Stuff very helpful, room very clean and big internet free, service 24 hours available. Thank you guys

Solo travel - 11/12/2019 TripAdvisor review
« Berlin,5-8.19 »

Average business hotel, close to subway station Fehrbelliner Platz, from Tegel Airport after transfer from X-press bus. Quite rooms to the yard are avaible.Prices can change several times per day. Good and tasty breakfast with sufficient variation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear aribertb2016, thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Ilona, general manager

Couples - 06/12/2019 TripAdvisor review
« Nice Hotel. »

Been to this hotel twice in 2 yrs. Was a in a good location for commuting on the U-bahn. Came to the Xmas markets. A must at this time of yr. Loved them. This yr we included breakfast. Wouldn't add it if we visited again. Not a great selection if your wanting a hot breakfast. Choice was scrambled or boiled egg. And fried bacon. Not always available.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Getaway58410201314, thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Ilona, general manager

B. A. Families - 27/11/2019 Confirmed reviews ALL
« Friendly staff. Clean rooms »

We had a few drinks one night. The only thing missing for us is we would like more pillows and a kettle in the room to make tea or coffee.

Ginta Solo - 26/11/2019 Confirmed reviews ALL
« good »

I have a lot of experience visiting Ibis hotels and I can say that this is one of the best in Berlin. Great room, great breakfast, nice staff. Good traffic to both Tegel and Schoenefeld by sbahn or ubahn. Only early breakfast is no longer, because it is paid for breakfast, but in the morning it is impossible to drink coffee and eat a bun because you have to leave before 6.

Anonymous Couples - 25/11/2019 Confirmed reviews ALL
« Fine »

The first room we were assigned smelled like smoke and we asked to be changed to another room. The staff gladly accommodated this which we appreciated. The second night we asked for an extra blanket and the staff also helped us. The carpet felt gross and dirty. The bathroom was clean and bed was fine. Due to how cheap the stay was- this is what we expected.

Dr S. H. Families - 03/11/2019 Confirmed reviews ALL
« Exceptional customer service and convenient location »

From the start till the end the stay was a win win situation, easily accessible from U/Bus stops, the hotel is ideally located in Berlin city, the staff was extremely pleasant and helpful, rooms were clean, noise free and comfy, in summary the hotel stay made our holiday jubilant.

Jane P. Families - 24/10/2019 Confirmed reviews ALL
« Unprofessional »

On the second night the nightmanager gave our room to someone else who then suddenly in the middle of the night locked himself into our room. I had to throw him out myself and then he came back and kept banging on the door. We called the reception who promised that he would do something. A short while later the man was back banging on the door again. We called the reception again who promised that they would call the police. The next morning I was told that the night manager had given our room to the man without noticing that it was already occupied. My daughter who has anxiety was completely freaked out by this experience and we had to cancel the rest of our plans in Berlin and go home in the morning.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jane P. thank you for contacting me directly. I appreciate that you accepted my apology and it is my hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ilona, general manager

Nick N. Couples - 21/10/2019 Confirmed reviews ALL
« Great place to stay »

A great hotel, close to railway station, good breakfast. 10/10 for Marcos at reception, he was better than the information centre. Shame about the underground car park, very narrow drive in and I scraped the front guard of our hire car

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nick N. we very much appreciate your comments regarding your stay at the ibis Berlin City West. It is always a pleasure to receive positive feedback, and I will share your comments with our team. Kind regards, Ilona, general manager

T N. Couples - 16/10/2019 Confirmed reviews ALL
« Great »

We enjoyed our stay at the Ibis Rooms clean Maid service every day Only complaint was the lift, only one. Sometimes no room to get into.

Ib… Solo - 27/09/2019 Confirmed reviews ALL
« no frills Ibis experience in Berlin »

I guess everyone knows the IBIS chain of hotels and the experience they try - and generally succeed - to deliver across the world. This was spot on, nothing really noteworthy, except maybe the lift that is infuriatingly slow and definitely insufficient to serve such a relatively large hotel, especially at rush hours.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Eyline

Michal Couples - 15/09/2019 Confirmed reviews ALL
« Good price for quality »

Good value for Berlin. The room was big enough with a good and comfortable bed. The breakfast exceeded my expectation. I was lucky to grab a free overnight parking space outside of the hotel.

S. Couples - 12/09/2019 Confirmed reviews ALL

Courteous staff in general. Specifically PATRICK at the desk - excellent Very poor quality of housekeeping

Anonymous Couples - 09/09/2019 Confirmed reviews ALL
« Good ! »

When we arrived at the hotel (around 11am), the rooms were not ready yet and we had to wait until 3pm to be able to check-in.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. But the normaly check in time is starting at 3 pm.If possible and depending on availability, we can make an exception. However, at times when the hotel is fully booked, it is always difficult We hope to welcome you back to our hotel very soon! Sincerely, Eyline

Shiraz Business - 02/09/2019 Confirmed reviews ALL
« Excellent »

Excellent

Our hotel has responded to the review
Our hotel has responded to the review

Lieber Gast, ganz herzlichen Dank für Ihre großartige Bewertung. Mit herzlichen Grüßen Eyline

Mchazal Friends - 02/09/2019 Confirmed reviews ALL
« Very nice stay »

Our stay at Ibis City West was very nice. The staff was very friendly and the breakfast great with a large choice of items and waffles of course!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Berlin City West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eyline

Judith G. Families - 25/08/2019 Confirmed reviews ALL
« Pleasant stay »

We had a pleasunt stay. The staff was friendly, the rooms clean and very good beds and bedding. Only complaint was a smell which came from the sink in the bathroom.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Eyline

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