Novotel Suites Hannover City Hotel 3 stars

Customer review rating 4.5/5 3,418 reviews

ALLSAFE approved hotel

Novotel Suites Hannover City
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+ 20 Services

Hotel extras

  • Suites measuring 323 sq. ft. (30 m²) with double bed and up to two extra beds

  • Kitchenette, separate toilet, shower and bathtub, plus a safe

  • Free Sky channels and WiFi in the room

  • Free tea, coffee and mineral water in the room

  • Hotel with ALLSAFE Label

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public indoor parking (Nearby)Paying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutique Gourmande
Catering
  • BreakfastPaying
  • 1 bar(s)
  • Snack & beverage machinePaying
Leisure and activities
  • Fitness centre
  • SolariumPaying
Business services
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available
Information message

Hotel location

Novotel Suites Hannover City

Rundestrasse 9
30161 hanover
germany

Tel: +49511374500

Fax: (+49)511/37450333

Check-in from 15h00

Check out up to 12h00

  • 20,121,128,134 :  20,121,128,13 HAUPTBAHNHOF/ZOB

  • ALL LINES :  ALL LINES HAUPTBAHNHOF

  • ALL TRAM LINES :  ALL TRAM LINES HAUPTBAHNHOF

  • BUS 121, 128 :  BUS 121, 128 HAUPTBAHNHOF-ZOB

  • BUS 13, 20 :  BUS 13, 20 HAUPTBAHNHOF-ZOB

  • ALL LINES :  ALL LINES HAUPTBAHNHOF

  • By plane

    HAMBURG INTL AIRPORT At 150km / 93.21 miles

  • By plane

    HANNOVER INTL AIRPORT At 11km / 6.84 miles

  • By train

    CENTRAL STATION At 0.2km / 0.12 miles

  • By train

    HANNOVRE/HANNOVER At 0.2km / 0.12 miles

GPS :52.378896, 9.741087

Companies

  • CONTITECH 1.5 km / 0.93 mi
  • DEUTSCHE TELEKOM 0.1 km / 0.06 mi
  • EON 0.3 km / 0.19 mi
  • SIEMENS 5.0 km / 3.11 mi
  • SPARKASSE 0.1 km / 0.06 mi
Companies

Our accommodation(s)

Superior Suite with 1 double bed and 1 single bed

  • Max. number of persons: 3
  • Area: From 30 / 323 sq ft
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Superior Suite with 1 double bed and 2 single beds

  • Max. number of persons: 4
  • Area: From 30 / 323 sq ft
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products
Suites

Our restaurants and bars

BAR 4 ELEMENTS

Non contractual photo

Lean back in your comfy chair and live out your passion for travel across five continents. Choose from our wide selection of over 65 drinks and put your travel plans into action at your leisure.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Novotel Suites Hannover City

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

3,418 reviews

tripadvisor

TripAdvisor Rating 4.0/5

854 reviews

Fantastic room

Customer review rating 4.5/5

Anonymous Solo - 03/12/2020 Confirmed reviews ALL

Great room, good price for it as well. Really enjoyed the stay. The room is very well cut. Only minus points: - the gym was closed, and it didn't say beforehand on the website; - when prolongating the stay, the price suddenly was higher than originally.

Dear Mr. S., We hope you got back home safely and we very much appreciate your comments regarding your stay at the Novotel Suites Hannover City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, yours Suities from Hannover

Nice room, close to station but insufficient information on website

Customer review rating 2.0/5

Anonymous Business - 20/11/2020 Confirmed reviews ALL

Stayed in the hotel a couple of times now. Rooms are spacious and nice, the hotel itself being very close to the main station and city center. Limitations during the Covid-10 pandemic are understandable. Being able to book breakfast through the Accor website and being told at check-in that there is no breakfast is not. Sure, there are plenty of other options nearby bu if I book a service through the main website I actually expect it to be available.

Sehr geehrter Herr G., wir danken Ihnen vielmals, dass Sie sich nach Ihrem Aufenthalt im Novotel Suites Hannover City die Zeit genommen haben, uns zu schreiben, und bedauern sehr, Sie nicht vollends von uns überzeugt zu haben. Gern hätten wir Sie als rundum zufriedenen Gast verabschiedet. Für die entstandenen Unannehmlichkeiten bitten wir Sie vielmals um Entschuldigung. Die Corona-bedingten Gesamtumstände bedauern wir außerordentlich. Die sich stets ändernden Verordnungen stellen uns vor große Herausforderungen. Sollte die Umsetzung nicht immer tadellos gelingen, bitten wir um Verständnis. Wir hoffen, Ihr Vertrauen bei einer Ihrer nächsten Übernachtungen wiederzugewinnen und würden uns freuen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Ihre Suities aus Hannover

The situation is the only good

Customer review rating 2.5/5

Maria Business - 21/10/2020 Confirmed reviews ALL

The hotel is low in maintenance, the carpets are not very clean, also all the furniture is damaged. You have fridge, microwave and kettle, but you cannot have any cutlery or plates available

We were given a room for

Customer review rating 3.0/5

Wp Families - 20/10/2020 Confirmed reviews ALL

We were given a room for the disabled. Nothing against the disabled, but the bathroom floor was so designed that it has the same level. This causes the water spilled all over the entire bathroom floor. We needed four towels to keep the water inside the shower area. Additionally, the bathroom door has a relatively large opening that also acts as a door handle, enough for someone else to peek inside the bathroom. It might serve as safety measures if a disabled guest stays with a companion, so it's easy for the companion to have a glance if something unwanted happens. However, we stayed with two children. I had to put a towel to cover the opening and warn my children not to be around the bathroom when I used the toilet. Other than that, the service was good as our previous experiences; clean room, fast check-in, and check-out. The hotel staff took the extra efforts to ensure all health and safety measures due to COVID-19 were taken. We would probably still stay in Novotel Suites the next time we travel, but we will make sure to get a proper room.

Well located

Customer review rating 4.0/5

Anonymous Business - 18/10/2020 Confirmed reviews ALL

Nice and friendly staff, clean rooms, hotel rooms are outdated. Didn’t like the smell of the towels and sheets, they smelled like a deepfryer, not fresh, even tho they where very clean. Breakfast was ok, just very little variation would be good to have more carefree and sugar free options, for instance plain yoghurt without sugar....

Helpful staff

Customer review rating 4.5/5

L. Families - 17/10/2020 Confirmed reviews ALL

We enjoyed our stay. The rooms were clean and comfortable. A special thanks to the cleaning lady who helped us when my teenage son lost his AirPod

very nice city hotel

TripAdvisor rating 5.0/5

Dave Y 08/09/2020 TripAdvisor review

this stay was very nice, the hotel is in a very good location in walking distance to the /bus train station and the shopping area. Friendly welcome on check in and help to find our way around in the city Our room was very clean and quiet, we liked the kitchenette with the microwave and fridge. It was also very good that the bathroom and toilet are separated. The bed was very comfy. By the desk there are enough sockets and even USB sockets. Blinds in the room are a bit tired and can easily rip off on the rail. Unfortunately there was no breakfast service at the time of our stay. the hotel has a gym and laundry facilities but at the time of our stay not available

Wwll Located at Hannover Central Station

Customer review rating 4.0/5

Geofrey S. S. Couples - 07/09/2020 Confirmed reviews ALL

Pleasant Stay. Trouublesome Chexk In due to parking. NO SPECIAL Treatment or Attentention as Accorplus Platinum Member DESPITE the fact I have already done INTERNET CHECK IN Before my arrival and this is NOT my first stay in Novotel Suites Hannover Feel like I checked in in IBIS BUDGET Hotel.

Good city hotel

Customer review rating 4.0/5

Nadine Families - 21/08/2020 Confirmed reviews ALL

My family and stayed for one night in August. It was our first trip to Hannover and we wanted to stay in the city. Great location. Price was ok. Unfortunately no breakfast due to Corona. Also we could not check in earlier, also because of Corona. Staff was nice. Rooms had a good size. Parking great price. In a parking garage across the street. Rooms were quite. We will stay with Novotel again.

Dear Mrs. B., We hope you got back home safely and we very much appreciate your comments regarding your stay at the Novotel Suites Hannover City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, yours Suities from Hannover

Satisfied but really depends what you’re after

Customer review rating 3.5/5

Ryan Friends - 19/08/2020 Confirmed reviews ALL

Hotel is satisfactory, prime location and rooms are clean. However, and this is a personal taste, I wasn’t a big fan of the look and quality of rooms(not cleaning), but the actual room.

Ok stay

Customer review rating 2.0/5

Siri Families - 01/08/2020 Confirmed reviews ALL

Ok for one night. Toiletroom was smelling really badly. Bathroom could have had a better wash.

Dear Mrs. V., We hope you got back home safely and we very much appreciate your comments regarding your stay at the Novotel Suites Hannover City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, yours Suities from Hannover
Customer review rating 5.0/5

Heike W. Families - 24/03/2020 Confirmed reviews ALL

You front desk people were wonderful. The lady at the buffay was always friendly and helpful

Dear Mrs. W., We hope you got back home safely and we very much appreciate your comments regarding your stay at the Novotel Suites Hannover City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, yours Suities from Hannover

Ideally located hotel, five minutes from main railway station

Customer review rating 4.0/5

Nigel R. Solo - 15/03/2020 Confirmed reviews ALL

Large room with tea and coffee making facilities. Bath and shower. Quiet. Sky sports available in bar. Good beer. Friendly staff. Excellent breakfast, the cooked element was different each day. I stayed two nights.

Dear Mr. R., We hope you got back home safely and we very much appreciate your comments regarding your stay at the Novotel Suites Hannover City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, yours Suities from Hannover

Spacious and comfortable room

Customer review rating 5.0/5

Paul B. Couples - 26/02/2020 Confirmed reviews ALL

Stayed due to the proximity to the main train station. Impressed with the size of the room which was a surprise. Great breakfast and friendly staff

Dear Mr. B., We hope you got back home safely and we very much appreciate your comments regarding your stay at the Novotel Suites Hannover City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, yours Suities from Hannover

A nice stay in Hannover - will come back

Customer review rating 4.0/5

Sk Business - 06/02/2020 Confirmed reviews ALL

The hotel staff was super friendly & helpful. The room was spacey and fine (even though the bathroom door showed remainders of the cleaning) and the breakfast was nice (fresh fruit, various kinds of egg and linseed oil, which is great and not available in most places). Personally, I find the fitness room could be a bit larger & offer more equipment, but it's OK and has not been busy when I was there.

Lieber Herr Kämper, wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Novotel Suites Hannover City. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Ihre Suities aus Hannover

Good

Customer review rating 4.5/5

Jugal D. Business - 21/01/2020 Confirmed reviews ALL

It was very comfortable and love to stay at your hotel

Dear Mr. D., We hope you got back home safely and we very much appreciate your comments regarding your stay at the Novotel Suites Hannover City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, yours Suities from Hannover

If a customer pay such a high price and gets nothing in the name of services it is a shame for the hotel.

Customer review rating 0.5/5

Kamal K. Business - 14/01/2020 Confirmed reviews ALL

I am staying in your hotel from last more than 12 years and recommended atleast 50 friends from our business community and most of them are staying with you. But after my stay 8-12th jan I realised your hotel is not the right place to stay for our business community as first issue not getting required room at the time of check in, no tea bags in room, no milk in room, very less soap, no proper cleaning,for 2 guests only one towel set, very cold approach of staff, no sleepers or combs in rooms or even at reception and lot more issues only advantage is your location.

We loved the room

Customer review rating 3.5/5

Rani Families - 29/12/2019 Confirmed reviews ALL

We loved the big space in the room and the bathtub. My son enjoyed his sleep on the comfy extra bed. The kids corner is nice but can be with more attractive toys and in a bigger space.

good value quality

Customer review rating 5.0/5

C P. Families - 27/12/2019 Confirmed reviews ALL

Very comfortable suite, good price, near railway station. Perfect stop off on long train journey Copenhagen to London.

Great hotel in an excellent location

Customer review rating 5.0/5

Anonymous Couples - 22/12/2019 Confirmed reviews ALL

We had a great time. Good sized room, excellent location, some nice touches in the room like the 'bar' area with a separate tap. Staff were great.

Dear Mr. L., We hope you got back home safely and we very much appreciate your comments regarding your stay at the Novotel Suites Hannover City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, yours Suities from Hannover

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