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Novotel Suites Hannover City Hotel 3 stars

Customer review rating 4.5/5 3,623 reviews

ALLSAFE approved hotel

Novotel Suites Hannover City
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+ 18 Services

Hotel extras

  • Suites measuring 323 sq. ft. (30 m²) with double bed and up to two extra beds

  • Kitchenette, separate toilet, shower and bathtub, plus a safe

  • Free Sky channels and WiFi in the room

  • Free tea, coffee and mineral water in the room

  • Hotel with ALLSAFE Label

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public indoor parking (nearby) Paying
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Laundry
  • Boutique Gourmande
Catering
  • Breakfast Paying
  • 1 Bar(s)
  • Snack & beverage machine Paying
Leisure and activities
  • Fitness centre
  • Solarium Paying
Business services
  • Business centre
  • Copy/print service available

Hotel location

Novotel Suites Hannover City

Rundestrasse 9
30161 hanover
germany

Tel: +49511374500

Fax: (+49)511/37450333

Check-in from 15h00

Check out up to 12h00

  • 20,121,128,134 :  20,121,128,13 HAUPTBAHNHOF/ZOB

  • ALL LINES :  ALL LINES HAUPTBAHNHOF

  • ALL TRAM LINES :  ALL TRAM LINES HAUPTBAHNHOF

  • BUS 121, 128 :  BUS 121, 128 HAUPTBAHNHOF-ZOB

  • BUS 13, 20 :  BUS 13, 20 HAUPTBAHNHOF-ZOB

  • ALL LINES :  ALL LINES HAUPTBAHNHOF

  • By plane

    HAMBURG INTL AIRPORT At 150km / 93.21 miles

  • By plane

    HANNOVER INTL AIRPORT At 11km / 6.84 miles

  • By train

    CENTRAL STATION At 0.2km / 0.12 miles

  • By train

    HANNOVRE/HANNOVER At 0.2km / 0.12 miles

GPS :52.378896, 9.741087

Companies

  • CONTITECH 1.5 km / 0.93 mi
  • DEUTSCHE TELEKOM 0.1 km / 0.06 mi
  • EON 0.3 km / 0.19 mi
  • SIEMENS 5.0 km / 3.11 mi
  • SPARKASSE 0.1 km / 0.06 mi

Our accommodation(s)

Our restaurants and bars

BAR 4 ELEMENTS

Lean back in your comfy chair and live out your passion for travel across five continents. Choose from our wide selection of over 65 drinks and put your travel plans into action at your leisure.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Our guest reviews for
Novotel Suites Hannover City

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

3,623 reviews

TripAdvisor Rating 4.0/5

859 reviews

wonderful stay in a great city

TripAdvisor rating 5.0/5

Dave Y 16/09/2021 TripAdvisor review

We stayed here a few times in the recent years and always love to come back. The staff here is really friendly and helpful. The hotel is ideally situated near the train station. The rooms are big and well equipped. There is a small fridge, a microwave and a kettle. We appreciate that the toilette is separate from the bathroom. (some of the furniture shows signs of wear and tear but still fine) Even though the hotel is in a quite busy area, the windows block out the noise. Parking is easy as well in the nearby "Kaufland" carpark for only 3.80 Euro/night We can definitely recommend this hotel and look forward to coming back.

Good located and equiped hotel.

Customer review rating 4.5/5

Anonymous Business - 06/09/2021 Confirmed reviews ALL

Friendly employees, clean room, nothing to complain about.

Stay here regularly - quiet, but central

Customer review rating 4.0/5

G H. Business - 01/09/2021 Confirmed reviews ALL

Large spacious rooms with everything you need for a few days including microwave and fridge.

Customer review rating 3.0/5

Jan M. Families - 18/08/2021 Confirmed reviews ALL

The air-conditioning did not work properly. For breakfast, you needed to book a time the night before. I confirmed the time 8.00 with the reception. When I got to breakfast, they said my booked time was 7.40, and that I only had 20 minutes left on my eating time. The staff implied the error was my fault, and they were not very pleasant. It was not professionally handled.

Terrible stay

TripAdvisor rating 1.0/5

Explorer11862353101 18/08/2021 TripAdvisor review

When we arrived the staff wasn't as welcoming as in other Novotel hotels, but we were helped fast with checking in. On our way to our room we already noticed that the carpet in the hallway was dirty and smelly, but what shocked us most was our room. It was a super old styled room, dirty carpet with dirty spots everywhere (was too scared to let our baby crawl on it), barely curtains to block the sight from people in the other buildings (a piece even almost fell on our baby's head while we tried to open it!), towels and bedding smelled old, soap dispensers where almost empty and water cooker was super dirty. Besides this the fridge wasn't on so we had to turn it on ourself, but turned out to not work. Same with the airco that didnt want to work in the room. A staff member from the reception came to check it out and restarted the electricity in our room. The fridge took hours to become cool, which wasnt handy as it was hot and we wanted cool drinks. And airco started working too, but eventually wasn't any help at all. Even with 25°C outside it stayed very hot inside. We tried to just "live with it", but suddenly after our second night water was not working anywhere! My husband called reception and the only answer we got was "We can only offer you to take a shower in another hotel". Which is soooo absured as we couldn't even flush the toilet. I went to the reception to ask for more information about it. It was going to be fixed in afternoon they said (they weren't even sure about it). We woke up sweaty as the room was super hot, and no water to shower, flush toilet, etc... Only option for us was to check out a night earlier than expected and go home as our vacation was already terrible. It's what we also did in the end..

Located on dodgy side of station

Customer review rating 3.0/5

A.g. Families - 14/08/2021 Confirmed reviews ALL

Only stayed for a night but I wouldn't stay in this part of town again. Size of room ok but shower didnt work and extractor fan in toilet didnt work and smells of smoke and pee was coming into the room.

Welle located

Customer review rating 4.0/5

P. M. K. Families - 11/08/2021 Confirmed reviews ALL

Over all Pleasant. It was Not so good, that one child had his bed on the floor in the middle of the room. Time for breakfast was with 30 Minutes too short because a few thinks had to get refilled befor we could Start.

Average hotel. Location is the meet up of homeless guys.

Customer review rating 1.5/5

Anonymous Families - 09/08/2021 Confirmed reviews ALL

I felt discriminated. I was not allowed to enter the breakfast area because I had my dog with me The hotel staff were actually very rude

Serious privacy issues

Customer review rating 0.5/5

Random P. R. S. E. P. I. Solo - 08/08/2021 Confirmed reviews ALL

I haven’t actually stayed there but received emails about someone else’s reservation and stay. Be careful with your personal I., they clearly don’t care about safeguarding it.

Super helpful and friendly staff!

Customer review rating 5.0/5

Patty Families - 03/08/2021 Confirmed reviews ALL

We stayed two weeks at Novosuites and the staff were always ready to help and accommodate our needs. Whether it was their friendly greetings in the mornings or helping us print out important documents I couldn’t be more pleased especially during the uncertainty of Covid 19 they made my family feel welcome and at home.

Good stay

Customer review rating 4.0/5

Arek Families - 31/07/2021 Confirmed reviews ALL

Good short stay

Check before reopening rooms

Customer review rating 1.5/5

Christian L. Families - 31/07/2021 Confirmed reviews ALL

Seemed like the room had not been used for a while. Smelled from dried out drains. Dusty. 4 soap dispensers - no soap. Extra bed placed right under the window so every time I turned over I got entangled 7n the curtain....that was hanging..or falling from one end. Electric boiler but no cups, no cups or drinking glass in the bathroom. And the room was freezing cold. So...enjoyed my stay? Not because of the hotel. Stayed with Novotel in Berlin - they were up to their task. Hannover...not at all

Basic 3-star hotel with cheap parking

Customer review rating 3.0/5

Alex Families - 25/07/2021 Confirmed reviews ALL

This is a no-frills, basic 3-star hotel. The check-in was a bit slow, but maybe it’s because everyone had to show proof of covid vaccination, negative test or recovery (we were not aware of this in advance). There is no room service and we were not given the free welcome drink, but the reception and breakfast staff were very friendly. They were accommodating and let us pick our breakfast from the buffet and take it upstairs to eat in the room. Mask wearing in the buffet breakfast did not seem to be enforced. We saw people chatting without masks as they were selecting their food from the buffet (they should have been wearing their masks). The breakfast selection was not bad, with fresh fruit, hash browns, eggs and sausages, and your usual cold breakfast selection. The parking is outside about 1-2 blocks away and is very cheap (€3.60 per night) so that was very convenient. The room is not really an aparthotel or suite. It’s a 30M2 room that can be separated with a white translucent curtain and has a double bed and a sofa bed. There is a tiny fridge (a bit smaller than a standard mini bar fridge), a water boiler and a microwave and a very small sink. There are no extra plates or utensils so you need to bring your own. I would not call this a suite with a kitchenette but rather a regular room with a microwave. For a short stop and €70/night this would be an ok value.

Perfect stay as always

Customer review rating 5.0/5

Vichai G. Business - 22/07/2021 Confirmed reviews ALL

My favorite hotel in all of Germany

Good location, good price.

Customer review rating 4.5/5

Anonymous Families - 07/07/2021 Confirmed reviews ALL

Room was clean and well equipped, microwave, AC, TV, bathroom with shower and bath, electric kettle. Hotel is located just across from the main train station, car parking is only a few metres away and if you park in the correct one it is very reasonable for the area. Noise from outside could be a slight issue but this is not a fault of the hotel and once you close the windows the sound proofing is more than adequate to get a good nights sleep. We would definitely use this hotel again.

Good stay

Customer review rating 4.5/5

Anonymous Families - 07/07/2021 Confirmed reviews ALL

Hotel was Great for a quick one night stay for my family and I!

Perfect for families

Customer review rating 5.0/5

Gautam G. Families - 06/06/2021 Confirmed reviews ALL

We (2 adults and 2 kids) stayed here for a night on our way from the south to north Germany and were totally satisfied by the great service provided by the hotel. The hotel lies in the middle of Hannover city, the main train station and the main bus station are literally opposite the hotel but you will not hear any sounds of the trains or the street. And even from the highway its only a short drive and parking is super cheap (€3,60 for 24 hours) in a building diagonally opposite to the hotel. We had the family suite which is quite spacious with a small kitchenette including mini-fridge and water cooker. The beds were comfortable and clean. Bathroom was a decent size and toilet was separate which is quite useful so that one family member can use the restroom while the other one takes a shower. The hotel restaurant was closed due to the corona regulations but there are tons of restaurants and cafes in walking distance since you are practically in the middle of the city center. I would highly recommend this hotel to all but especially for families its perfect in every sense. Thank you Novotel for the great experience and we sure will come again next year since I have promised that to my kids who were totally in awe of your hotel.

Couldn't be more central

Customer review rating 4.0/5

Martin Business - 01/03/2021 Confirmed reviews ALL

First time I used Novotel Suites, but was pleasantly surprised. While they lack a bit of individual charme and everything looks like you've seen it ten times before in other hotels (of which you have forgotten the names), the rooms are 1. roomy and 2. well equipped with bath tub AND shower, separate toilet and a large table which can be used for work or for eating/playing poker or whatever :).

Fantastic room

Customer review rating 4.5/5

Anonymous Solo - 03/12/2020 Confirmed reviews ALL

Great room, good price for it as well. Really enjoyed the stay. The room is very well cut. Only minus points: - the gym was closed, and it didn't say beforehand on the website; - when prolongating the stay, the price suddenly was higher than originally.

Dear Mr. S., We hope you got back home safely and we very much appreciate your comments regarding your stay at the Novotel Suites Hannover City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, yours Suities from Hannover

very nice city hotel

TripAdvisor rating 5.0/5

Dave Y 08/09/2020 TripAdvisor review

this stay was very nice, the hotel is in a very good location in walking distance to the /bus train station and the shopping area. Friendly welcome on check in and help to find our way around in the city Our room was very clean and quiet, we liked the kitchenette with the microwave and fridge. It was also very good that the bathroom and toilet are separated. The bed was very comfy. By the desk there are enough sockets and even USB sockets. Blinds in the room are a bit tired and can easily rip off on the rail. Unfortunately there was no breakfast service at the time of our stay. the hotel has a gym and laundry facilities but at the time of our stay not available

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