Novotel Suites Hannover City Hotel 3 stars

Customer review rating (ALL Rating) 4.5/5 3,786 reviews

ALLSAFE approved hotel

Information message

Novotel Suites Hannover City
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+ 19 Services

Hotel extras

  • Suites measuring 323 sq. ft. (30 m²) with double bed and up to two extra beds

  • Kitchenette, separate toilet, shower and bathtub, plus a safe

  • Free Sky channels and WiFi in the room

  • Free tea, coffee and mineral water in the room

  • Hotel with ALLSAFE Label

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Suites Hannover City

Rundestrasse 9
30161 hanover
germany

Check-in from 15h00

Check out up to 12h00

  • 20,121,128,134:  20,121,128,13 HAUPTBAHNHOF/ZOB

  • ALL LINES:  ALL LINES HAUPTBAHNHOF

  • ALL TRAM LINES:  ALL TRAM LINES HAUPTBAHNHOF

  • BUS 121, 128:  BUS 121, 128 HAUPTBAHNHOF-ZOB

  • BUS 13, 20:  BUS 13, 20 HAUPTBAHNHOF-ZOB

  • ALL LINES:  ALL LINES HAUPTBAHNHOF

  • By plane

    HAMBURG INTL AIRPORT At 150km / 93.21 miles

  • By plane

    HANNOVER INTL AIRPORT At 11km / 6.84 miles

  • By train

    CENTRAL STATION At 0.2km / 0.12 miles

  • By train

    HANNOVRE/HANNOVER At 0.2km / 0.12 miles

GPS:52.378896, 9.741087

Companies

  • CONTITECH 1.5 km / 0.93 mi
  • DEUTSCHE TELEKOM 0.1 km / 0.06 mi
  • EON 0.3 km / 0.19 mi
  • SIEMENS 5.0 km / 3.11 mi
  • SPARKASSE 0.1 km / 0.06 mi

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

BAR 4 ELEMENTS Non contractual photo

Lean back in your comfy chair and live out your passion for travel across five continents. Choose from our wide selection of over 65 drinks and put your travel plans into action at your leisure.

Our accommodation(s)

Our guest reviews for
Novotel Suites Hannover City

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

3,786 reviews

TripAdvisor Rating 4.0/5

864 reviews

Good stay, great location in Hannover

Customer review rating 4.0/5

A. S. Business - 28/11/2021 Confirmed reviews ALL

The room is quite large, neat and clean. The variety of breakfast menu is also great. The only thing that need to improve is the reception desk. It’s quite annoying when there’s 2 people but only 1 staff that can serve the guests that have been queuing. Later I found out the the other staff is on-the-job training, and they are only permitted to observe the ‘senior’ staff. Perhaps, it would be better if the ones who were in training can wear a tag or ID so the guests are not misinterpret.

Pleasant stay

Customer review rating 5.0/5

O.c. Business - 21/11/2021 Confirmed reviews ALL

Hygene concept and customer obession was excellent.

Nice Hotel

TripAdvisor rating 5.0/5

BKKDieter 16/11/2021 TripAdvisor review

The hotel is conveniently located to the train station, city center and Lister Meile, a nice little area for shopping and eating. Last and previous years, I have stayed at Novotel Suites and have always been satisfied. The employees are always friendly and helpful. Looking forward to my next stay.

Good location for the central station

Customer review rating 3.5/5

Susieqq Couples - 14/11/2021 Confirmed reviews ALL

Enjoyed our three night stay at the hotel. I have stayed before and I like being near to the station and the hotel provides bigger than usual hotel rooms. The room was clean and the breakfast was well stocked. The staff were pleasant.

Old room

Customer review rating 3.5/5

Anonymous Business - 04/11/2021 Confirmed reviews ALL

My room was very old fashioned.

oke

Customer review rating 3.5/5

Yen Business - 30/10/2021 Confirmed reviews ALL

Location perfect, room is huge. Breakfast was great! Miss some glasses. There were only plastic cups. Bar was closed and towel was not changed even I put on the ground. So I have to reuse the towel again.

Perfekt

Customer review rating 5.0/5

Felix S. Solo - 27/10/2021 Confirmed reviews ALL

Sehr professionell alles

well located ,clean

Customer review rating 4.0/5

Ali D. Families - 13/10/2021 Confirmed reviews ALL

very satisfid

OK

Customer review rating 3.0/5

Anonymous Solo - 09/10/2021 Confirmed reviews ALL

Not clear where to check-in (asked if I was checking in for Ibis Budget or Novotel, despite being in the Novotel), then had to wait 5 minutes for someone from Novotel.

Nice stay

Customer review rating 4.0/5

Anonymous Business - 07/10/2021 Confirmed reviews ALL

The hotel is well located at the main station in Hannover (which is just across the street). Rooms are huge (as always at Novotel Suites) and staff is very friendly. Somehow a lot of hotels have issues with stains on the carpet like this one as well... I like the breakfast very much... Unfortunately still the bar is closed due to Corona and there are little benefits for Platinum members (just the usual welcome drink) but in general I liked my stay very much.

well located

Customer review rating 2.5/5

Georg M. Friends - 06/10/2021 Confirmed reviews ALL

- poor informations about Covid Situation (3-G or 3G regulation) in Hotel as well as all over the Caty of Hannover. Because of that two of our traveling group canceled the trip to Hannover and missed our yearly meeting. - Good service. two bedcovers requested at the reception; we got it without any problems - Good service regarding breakfast for groups and parking information

Comfortable stay at a good location

Customer review rating 5.0/5

Salman F. N. Friends - 03/10/2021 Confirmed reviews ALL

Comfortable stay at a perfect central location

good stay

Customer review rating 5.0/5

Casi Business - 29/09/2021 Confirmed reviews ALL

friendly, clean

Central hotel

Customer review rating 3.5/5

Hendrik Business - 24/09/2021 Confirmed reviews ALL

Ok hotel, big rooms. Why did I have to send a mail to request the invoice?

Convenient Option

Customer review rating 4.0/5

Anonymous Business - 23/09/2021 Confirmed reviews ALL

Good location close to downtown , close to bus and train connections , spacious room, friendly staff . Not a very luxurious room but good enough .

Always a pleasure

Customer review rating 5.0/5

Anonymous Solo - 22/09/2021 Confirmed reviews ALL

I am regular guests of this hotel since 2017 . The service and the guys at front desk are simply perfect , always nice and super professional , that the reason why this hotel as my first choice everytime I am coming in the city . Best regards

central location, if on the seedy side of the main station

Customer review rating 2.5/5

Flexx Families - 17/09/2021 Confirmed reviews ALL

staff is friendly enough, good breakfast, rooms a _very_ basic (i.e. don't expect a "superior suite" to actually contain for beds - one is a pull-out for sleeping on the floor.

wonderful stay in a great city

TripAdvisor rating 5.0/5

Dave Y 16/09/2021 TripAdvisor review

We stayed here a few times in the recent years and always love to come back. The staff here is really friendly and helpful. The hotel is ideally situated near the train station. The rooms are big and well equipped. There is a small fridge, a microwave and a kettle. We appreciate that the toilette is separate from the bathroom. (some of the furniture shows signs of wear and tear but still fine) Even though the hotel is in a quite busy area, the windows block out the noise. Parking is easy as well in the nearby "Kaufland" carpark for only 3.80 Euro/night We can definitely recommend this hotel and look forward to coming back.

Good located and equiped hotel.

Customer review rating 4.5/5

Anonymous Business - 06/09/2021 Confirmed reviews ALL

Friendly employees, clean room, nothing to complain about.

Terrible stay

TripAdvisor rating 1.0/5

Explorer11862353101 18/08/2021 TripAdvisor review

When we arrived the staff wasn't as welcoming as in other Novotel hotels, but we were helped fast with checking in. On our way to our room we already noticed that the carpet in the hallway was dirty and smelly, but what shocked us most was our room. It was a super old styled room, dirty carpet with dirty spots everywhere (was too scared to let our baby crawl on it), barely curtains to block the sight from people in the other buildings (a piece even almost fell on our baby's head while we tried to open it!), towels and bedding smelled old, soap dispensers where almost empty and water cooker was super dirty. Besides this the fridge wasn't on so we had to turn it on ourself, but turned out to not work. Same with the airco that didnt want to work in the room. A staff member from the reception came to check it out and restarted the electricity in our room. The fridge took hours to become cool, which wasnt handy as it was hot and we wanted cool drinks. And airco started working too, but eventually wasn't any help at all. Even with 25°C outside it stayed very hot inside. We tried to just "live with it", but suddenly after our second night water was not working anywhere! My husband called reception and the only answer we got was "We can only offer you to take a shower in another hotel". Which is soooo absured as we couldn't even flush the toilet. I went to the reception to ask for more information about it. It was going to be fixed in afternoon they said (they weren't even sure about it). We woke up sweaty as the room was super hot, and no water to shower, flush toilet, etc... Only option for us was to check out a night earlier than expected and go home as our vacation was already terrible. It's what we also did in the end..

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