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Novotel Bern Expo Hotel 4 stars

Customer review rating 4.3/5 6,666 reviews

ALLSAFE approved hotel

Novotel Bern Expo
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+ 22 Services

Hotel extras

  • ALLSAFE certification

  • Six air-conditioned, adaptable meeting rooms with free WiFi

  • Video games for children and cozy family rooms

  • Kitchen

  • Proximity to the city center

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Bern Expo

Am Guisanplatz 2
3014 bern

Tel: +41313390909

Fax: (+41)31/3390910

Check-in from 14h00

Check out up to 12h00



  • By plane

    BERN BELP AIRPORT At 10km / 6.21 miles

  • By plane

    GENEVA At 160km / 99.43 miles

  • By plane

    ZURICH At 110km / 68.36 miles

  • By helicopter

    BELP AIRPORT At 10km / 6.21 miles

  • By car

    WANKDORF At 0.8km / 0.5 miles

  • By train

    BERNE/BERN At 1.5km / 0.93 miles

  • By train

    HAUPTBAHNHOF BERN At 4km / 2.49 miles

GPS :46.9587487, 7.4639379


  • BOUYGUES-LOSINGER 1.5 km / 0.93 mi
  • COMPUTERLINKS 2.5 km / 1.55 mi
  • CSL BEHRING 0.5 km / 0.31 mi
  • DIE POST 0.5 km / 0.31 mi
  • EMMI 2.5 km / 1.55 mi
  • ERICSSON AG 10.5 km / 6.52 mi
  • ERNST & YOUNG 5.0 km / 3.11 mi
  • F.HOFFMANN LA ROCHE AG 3.5 km / 2.17 mi
  • FRITO-LAY (PEPSICO) 4.0 km / 2.49 mi
  • GLAXO SMITH KLINE 8.0 km / 4.97 mi
  • INTERSPORT 2.0 km / 1.24 mi
  • NESTLE SUISSE SA 5.0 km / 3.11 mi
  • NOVARTIS 4.5 km / 2.8 mi
  • PRICEWATERHOUSE COOPERS 3.5 km / 2.17 mi
  • SBB DIV. FERNVERKEHR 1.2 km / 0.75 mi
  • SIEMENS 3.5 km / 2.17 mi
  • SWISSCOM 1.5 km / 0.93 mi
  • UBS 4.0 km / 2.49 mi
  • VETROTECH SAINT GOBAIN 2.0 km / 1.24 mi
  • ZUERICH GLOBAL 4.0 km / 2.49 mi

Hotel services


Our GourmetBar team serves local and international cuisine prepared in a simple and authentic manner using local products. Savor the new bar experience - we look forward to taking you with us on our culinary adventure!

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • One Restaurant
  • One Bar
  • Snack and beverage machine
    • Snack and beverage machine
  • Breakfast
    • Express Additional charge
    • Buffet Additional charge
  • 9 Meeting rooms
  • Business Center
    • Business center is wheelchair accessible
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 112 rooms
    • 4 rooms for people with reduced mobility
    • 112 family rooms
    • 2 connecting rooms
    • 112 non-smoking rooms
    • 9 floors
  • Languages spoken at the hotel
    • French
    • Italian
    • English
    • Spanish
    • German
    • Portuguese
  • Lounge
    • Waiting area or lounge
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High speed transmission line Additional charge
    • WiFi in the communal areas
    • High Speed WiFi
    • WiFi at the hotel
    • High Speed internet
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Elevator to all floor
  • Check In & Check-out facilities
    • Late Checkout
    • Express check-out
    • Express check-in
  • Luggage storage
    • Luggage storage
  • Desk equipment available
    • Shoe shine machine
Access to property
  • Parking
    • On site
    • 100 parking spaces
    • Public
    • Parking opened 24/7
  • Fitness
    • On site
  • Services for children
    • Play area

Your meetings and events

The Novotel Bern Expo has 6 seminar rooms (total area: 3422 sq. ft.), some that can be adapted. The rooms are air-conditioned, soundproof and, with the foyer, offer a modern setting for seminars, cocktail evenings, exhibitions, conferences and receptions.Our years of experience have let us build a great expertise in meetings organization.

Room descriptions and layouts


meeting rooms

From 1 to 200 


Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Screen

  • Flipchart

  • Videoconferencing

  • Audio and video equipment

  • Office

  • Podium

  • Lectern

  • Day light

  • WIFI access

  • Syndicate rooms

  • Slide projector

  • Video equipment

  • Overhead projector

  • Airconditioned meeting room

  • Hotel connected to conv. centre

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Our guest reviews for
Novotel Bern Expo

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

6,666 reviews

TripAdvisor Rating 4.0/5

1,070 reviews

Well located and helpful staff

Customer review rating 4.0/5

Jacob S. Business - 21/10/2021 Confirmed reviews ALL

I enjoyed the stay very much. However there is one important point that disturbed me. The air conditioning of my room was not effective. It worked and made a noise, but did not adjust the room temperature to my satisfaction. The room was warm and sometimes uncomfortable. I asked for something to be done but even though they tried, nothing was improved. I think you should do something to improve it, as otherwise you are perfect. It is a pity.

Dear Jacob , We very much appreciate your comments regarding your stay at the Novotel Bern Expo. We are sorry to hear about the problems with the air-condition. We are looking forward to fix the problem. We glad to welcome you back soon Sincerely,
Customer review rating 2.5/5

Anonymous Business - 10/10/2021 Confirmed reviews ALL

Old, ok

Nice stay

Customer review rating 4.5/5

Jamie V. D. H. Friends - 04/10/2021 Confirmed reviews ALL

Everything from booking to checking in to the overall stay (including the hotel room, breakfast and any other benefits) was really well and enjoyable. The atmossphere was calm and relaxing and the staff was also professional and nice.

Dry practical and convenient.

Customer review rating 5.0/5

Anonymous Business - 04/10/2021 Confirmed reviews ALL

Jean-Philippe(Henquel?) at the reception desk is certainly first class asset to the hotel.

Dear OMAR A., We very much appreciate your comments regarding your stay at the Novotel Bern Expo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Novotel Team

Excellent stay

Customer review rating 5.0/5

Jean C. Business - 30/09/2021 Confirmed reviews ALL

Very well located, with public transportation to the beautiful historical city center right in front of the hotel (free of charge for guests), the hotel is an ideal base for people visiting Bern.

Dear Jean-C., We very much appreciate your comments regarding your stay at the Novotel Bern Expo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, your Novotel Team

Cozy hotel close to the city center

Customer review rating 4.5/5

Melita K. K. Families - 27/09/2021 Confirmed reviews ALL

Great stuff, very good breakfast, comfortable beds, underground garage

Váený, Váená MELITA KRAMAR K., Velice si váíme Vašich pripomínek týkajících se Vašeho pobytu v Novotel Bern Expo Je vdy velice príjemné dostat pozitivní komentár. Samozrejme se o Vaše komentáre podelím s naším týmem. Jsme si jisti, e tyto Vaše pripomínky budou slouit jako povzbuzení pro všechny naše zamestnance a zároven nám pomuou v naší snaze neustále zlepšovat kvalitu našich slueb. Ješte jednou dekujeme za podelení se o Vaše zkušenosti a doufáme, e Vaše príští návšteva bude stejne príjemné jako ta predchozí. S pozdravem,


Customer review rating 5.0/5

Andy Couples - 16/09/2021 Confirmed reviews ALL

Novotel has a very good standard - and you can count on it no matter where you go. The Bern Novotel Expo is probably even a level above that. A free minibar,, a great room and very efficient and friendly staff. You can not complain at all. We used the hotel as our base for excursions in the area and it was the perfrect spot. Free public transport brings you quickly to the city centre of Bern and with the car you are quickly in other great sight seeing locations. After a long day out it felt great to relax in the hotel in the evening! Thank you Novotel!

Grüessech Mr. D. WOW, we are speachless! Thank you so much for your evaluation of 100 points and for the great feedback! Our staff is trying their best each day to properly fulfill all needs from our guests, so your experience is a positive one in your collection box of great moments. We would be really happy to welcome you another time at the Novotel in Berne! Stay safe, with kind regards, Selin - Reception

Good location

Customer review rating 4.0/5

Anonymous Families - 13/09/2021 Confirmed reviews ALL

Easy booking on the phone, smooth check-in and a great family offer when you need more than 1 room. The room was spacious and it had everything we needed. The things we didn't like were the smell of the carpet and the drainage in the bathtub.

Good evening, Thank you for making the Novotel your hotel of choice while visiting Bern. I am pleased you found our hotel suitable to your needs. Your recommendation is very much appreciated. I do hope we will have the opportunity to welcome you back Kind regards Jessica-Novotel Bern Expo

convenient but not great

Customer review rating 3.5/5

M. Business - 09/09/2021 Confirmed reviews ALL

well located staff is friendly breakfast is great but the quality of the beds is poor

Dear M., Thank you for your review which we appreciate. We are delighted you found our staff helpful and friendly during your stay with us and for the services we offered you I am sorry to hear that the bed was uncomfortable for you. We look forward to welcoming you back when next visiting Bern. Kind regards Jessica-Novotel Bern Expo

Always a good experience

TripAdvisor rating 5.0/5

thaller2021 Business - 31/08/2021 TripAdvisor review

The Novotel Bern is located at a very central location at Guisan Platz next to the Expo location. The service in the Novotel is always very good. Room Prices are very acceptable. For a location in the heart of the town Bern ! Not to forget, the Restaurant and Bar are excellent too ! All in all a very good experience !

Great located hotel, nice staff, great breakfast

Customer review rating 4.5/5

Alex B. Families - 30/08/2021 Confirmed reviews ALL

Great hotel near the expo in Bern. Room was a decent size though could be modernised a bit. TV especially could be updated. Bathroom was pretty good with both a bath and a shower and separate toilet. Restocking of supplies in the room could be better, e.g toilet paper. Staff were very friendly and breakfast was excellent. Located right by the number 9 tram stop for quick easy access into Bern.

Dear Mr.B. Thank you very much for taking the time to share your feedback. We are happy to hear that you appreciated our convenient central location. I would like to apologize for the fact that the items in the room were not replenished properly. This is not the service we strive to provide. I have shared your feedback with our Housekeeping Manager to prevent future occurrence. Hopefully you will visit us again. Kind regards, Jessica - Novotel Bern Expo

Good location, close to bus stop and walking distance to the heart of Bern.

Customer review rating 5.0/5

Scott Families - 27/08/2021 Confirmed reviews ALL

Clean hotel throughout. Had COVID protocols in place for breakfast/dining. Hotel staff was very friendly and helpful.

Dear Mr. A. Thank you so much for taking the time to evaluate your stay and for grading it with a perfect score of 100! We are really pleased to read, that you had a warm welcome and could enjoy your stay in the hotel. Our ALL Safe concept seems to have met your expectations as well, which is great news for us too. Hopefully we can welcome you another time in Berne. Kind regards, Selin - Reception

Good stay

Customer review rating 5.0/5

Oscar Families - 23/08/2021 Confirmed reviews ALL


Dear Oscar, We are glad to read, that you had a wonderful experience at our hotel and we appreciate you sharing your thoughts for our future travelers. We hope you will come back soon. Your Novotel Bern Expo Team

Not that good as last year

TripAdvisor rating 3.0/5

NuriaVila 22/08/2021 TripAdvisor review

We chose the hotel as have been here last year and we love it. But this time the pillows were really hard and old (one of them was like 2 parts!) and we didn't sleep really good. We were a family of 4 and all of us had the same problem. Pillows are one of the important thing in hotels as you go there to sleep.

Dear NuriaVila, Thank you very much for taking the time to write a review about your stay on Your opinion is very important and valuable to us. We appreciate your feedback and will use it to evaluate changes and make improvements in our hotel. We hope to welcome you again very soon! Kind regards and all the best to you, Your Novotel Bern Expo Team with Javier Iglesias


Customer review rating 4.5/5

Anonymous Families - 21/08/2021 Confirmed reviews ALL

The rooms are oerfect and the breakfast was excellent. Only the larking is a little bit tight

Dear Daniel, Hello from Bern, Thank you for your visit and for the great feedback, we are happy to share this with the team. We wish you the best in all your future travels. We hope to see you again soon in our hotel. Your Novotel Bern Expo Team with Javier Iglesias

A nice surprise

Customer review rating 4.0/5

Stefan D. Families - 17/08/2021 Confirmed reviews ALL

Having the Circus Knie right next door surprised us with a wholly unexpected experience to take home with us. Thank you for providing the stay! The only thing I would love to see is a bit more variance on the fruits & vegetables during breakfast - I think at the asked rate, this should be possible.

Dear Mr. D., thank you very much for taking the time to write a review about your stay with us. Your opinion is very important and valuable to us. We will share you Feedback regarding fruits and vegetables with our F&B Manager to improve our Breakfast diversity. Always inform us immediately if something is wrong. We are truly sorry to recognize that your experience did not fully meet your expectations, however we hope that you've enjoyed your stay in Bern and we would be very happy to welcome you again. Your Novotel Bern Expo Team with Javier Iglesias

professional and very supporting staff

TripAdvisor rating 5.0/5

lehmannniklaus Business - 23/10/2020 TripAdvisor review

Friendly and helpful staff, nice, calm and clean room, excellent breakfast buffet and also helpful staff to meet covid19 standards. Clearing parking ticket problems in a short and professional way. I can recommend the place.

we very much appreciate your valuable time to feedback us regarding your experience in our hotel. The whole team and myself are more than happy about your heart-warming rating. It's the best motivation you can provide - thank you very much! I please you to always inform us immediately in case you discover any discrepancies during your stay in our hotel. We hope to host you again in future in case you would be in the area. Take care, thank you for your confidence and all the best - Javier Iglesias and Team


TripAdvisor rating 1.0/5

M3560PWinfo Business - 11/09/2020 TripAdvisor review

one day prior to my stay at the novotel, i received a phone call from your staff explaining that the hotel was closing down for 2 weeks due to corona infection cases. the lady was so kind to get me a room at another hotel not too far away. that hotel as well as the room and the service were very good. unfortunately, i'll have to wait for your hotel to reopen and for another business trip to be necessary before being able to deliver any evaluation or feedback. thank you

Hei M3450PWinfo, thank you very much for your feedback on the situation we were into. AND, that you are so comprehensive and willing to visit us soon again! You're rating is unfortunately made with a 1* - and honestly - I think you did not want to do so among your wording. We would be very glad in case you could remove or modify this. We are very looking forward to welcome you very soon again (as from the 15.09.2020, we're back in the game)! All the best Matthias and team


TripAdvisor rating 4.0/5

sanderluijten Business - 19/06/2020 TripAdvisor review

perfect and accurate - swiss performance - as usually well organized and good performance. good location close to the city and the free public transport card is very good and convenient to use as the tramway stops in front of the Novotel.

Hey sanderluijten, you deserved a big and loud "thank you"! Even if we could not provide all services as usual due to the Corona-Regulation, you provide us such a nice mark. It's the very best motivation for our crew. We would be glad to welcome you again in future. Let us know in case we can do something for you. Take care and have a great summer time. The team with Matthias, General Manager

Good location ,clean and friendly

TripAdvisor rating 5.0/5

NikoL688 Family - 06/01/2020 TripAdvisor review

We meet very polite front desk staff when check in .nice breakfast.Good value in money .very convenient.just infront of hotel got tram stop.feel like stay at transport in Bern voucher provided

Dear Guest Thank you very much for your review. We are looking forward to welcoming you soon again

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