ibis Guarulhos 3 stars

Customer review rating (ALL Rating) 4.0/5 1,476 reviews

R. General Osorio 19, Centro, Guarulhos - SP, 07024000 GUARULHOS, Brazil

Hotel extras

  • 12 minutes by car to São Paulo International Airport - Garulhos

  • 13 minutes by car to Garulhos Bus Station

  • 4 minutes by car to Presidente Dutra Highway

  • 100% non-smoking hotel.

  • Payed Covered Parking.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

ibis Guarulhos

R. General Osorio 19, Centro, Guarulhos - SP
07024000 GUARULHOS
Brazil

GPS:-23.473147, -46.532341

Telephone +55 11 2159-5950

Fax +55 11 2159-5951

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

IBIS KITCHEN

LUNCH - A LA CARTE DINNER - A LA CARTE

Your meetings and events

Room descriptions and layouts

1 

meeting room

From 1 to 100 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

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Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Room

Standard Room with a double bed

  • 2 persons
  • 18 m² / 193 sq ft
  • Bedding 1 x Double beds
  • Views: City View or Garden View or Panorama view
  • Accessible room

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,476 reviews

TripAdvisor Rating  3.5/5  3,003 reviews

Excellent stay, convenient location!

Customer review rating 5.0/5

Roger A. Families - Confirmed reviews ALL

Very nice hotel, we didn’t make our flight and wanted to stay in the area. Staff was pleasant and accommodating, they went beyond to help us with rooms very late at night, explained a late check in if needed too. Hotel rooms are comfy and clean, nice shower. We had a triple room (queen and single) - great for families. We didn’t buy breakfast but it was probably really nice.

Dear Roger, We very much appreciate your comments regarding your stay at the ibis Guarulhos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maria Tereza Matos Gerente Geral Hotel Ibis Guarulhos

Excellent service

Customer review rating 5.0/5

Celso M. Families - Confirmed reviews ALL

I stayed at the Ibis Guarulhos for a night with my family and the staff was very accommodating in every area: from the reception desk, to the restaurant, the housekeeping and even the shuttle driver, they all went out of their way to help me.

Disappointed

Customer review rating 1.5/5

Anna Families - Confirmed reviews ALL

Dirty bed sheets and smelly blanket. There were no floor mat/towel, neither face towels. There was no garbage bin in the room. You need to call reception several times to talk to the receptionists. Receptionist barely looked at me when I asked for directions and gave wrong directions to a restaurant located 100m away, I walked at night (female in a location not much safe) to the opposite side. Definitely not worth the price, I'll not return.

Very good quality/price rate

Customer review rating 4.5/5

Very G. V. F. M. Solo - Confirmed reviews ALL

It keeps providing good standards. Could better explain shuttle pick up at the airport. Not a 5 stars but its fine for most travelers connecting in Guarulhos airport.

Dear Roberto B., We very much appreciate your comments regarding your stay at the ibis Guarulhos. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and your suggestions about shuttle service, we hope your next visit will be as pleasant as the previous one. Sincerely, Maria Tereza Matos Gerente Geral Hotel Ibis Guarulhos

Estancia agradable

Customer review rating 5.0/5

Valeria Families - Confirmed reviews ALL

Amable

Estimada Valeria Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Guarulhos. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Maria Tereza Matos Gerente Geral Hotel Ibis Guarulhos

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Other web-users rate our hotel

  • 461 reviews 8.3/10 Location
  • 1,079 reviews 4.4/10 Room
  • 960 reviews 6.5/10 Service
  • 48 reviews 3.7/10 WiFi
  • 500 reviews 3.8/10 Cleanliness
  • 417 reviews 6.4/10 Breakfast
  • 366 reviews 4.8/10 Value
  • 212 reviews 2.5/10 Vibe

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