ibis budget Marne la Vallée Pontault Combault 2 stars

Customer review rating 4.2/5 2,736 reviews

ibis budget Marne la Vallée Pontault Combault
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Hotel extras

  • Free, enclosed, secure car park

  • Bar/library/children's area

  • Meeting rooms

  • A 15-minute walk from the RER E

  • Restaurants nearby

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private enclosed outdoor parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Outdoor playground for children
  • Air Conditioning
  • Languages spoken at the hotel
Catering
  • BreakfastPaying
  • 1 bar(s)
  • Snack & beverage machinePaying
Leisure and activities
  • Outdoor playground for children
Business services
  • 2 meeting room(s)

Hotel location

ibis budget Marne la Vallée Pontault Combault

Parc des Activités des Arpents
Rue des Cygnes
77340
pontault combault
france

Tel: +33892680923

Fax: (+33)1/60642564

Check-in from 12h00

Check out up to 12h00

  • By plane

    AEROPORT CHARLES DE GAULLE At 40km / 24 miles

  • By plane

    ORLY At 35km / 21 miles

  • By helicopter

    CROISSY BEAUBOURG At 2km / 1 miles

  • By train

    PONTAULT COMBAULT At 1km / 0 miles

GPS :48.799175, 2.625743

Your meetings and events

2 

meeting rooms

From 1 to 1 

attendees

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Our accommodations

TRIPLE - Room with a large bed and a bunk bed

  • Max. number of persons: 3
  • Wireless internet in your room
  • Multimedia hub

Family Room

  • Max. number of persons: 4
  • Wireless internet in your room
  • Multimedia hub

TWIN - Room with twin beds.

  • Max. number of persons: 2
  • Wireless internet in your room
  • Multimedia hub

TRIPLE - Room for 3 people with 3 single beds.

  • Max. number of persons: 3
  • Wireless internet in your room
  • Multimedia hub
Rooms

Our restaurants and bars

BAR

Non contractual photo

Our guest reviews for
ibis budget Marne la Vallée Pontault Combault

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

2,736 reviews

tripadvisor

TripAdvisor Rating 4.0/5

850 reviews

Customer review rating 4.2/5

Anonymous Couples - 05/12/2019 Confirmed reviews ALL

The room was like a prison cell. The mattress were really thin. One if the beds squeaked loudly with any movement. Shocking room

Dear JANE H., Thank you for taking the time to tell us about your experience at the ibis budget Marne-la-Vallée Pontault-Combault. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. However you have made the choice to rent a Twin room, at a promotional price of 47.50 € All our rooms have been redone this summer, saying that it looks like a jail cell and shocking is a bit loud. The pictures of our rooms are on the booking site and are the same in our hotel. I invite you to a next stay not to book the budget hotel. Sincerely, Jeff LESTRAT Manager

Heating didn't work

Customer review rating 4.2/5

Dee D. Families - 21/11/2019 Confirmed reviews ALL

We arrived fairly late, with small children who immediately unpacked and so on, so chose not to tell reception - but unfortunately the heating in the room did not work. It was 14.5 degrees C when we arrived, and got up to about 17 by the next morning. The shower made massive puddles on the bathroom floor when used, as well. Oh, and one wall light in the entry did not come on (fluorescent, possibly too cold, ha, ha). Apart from that everything was ok.

Dear DAVID E., Thank you for taking the time to tell us about your experience at the ibis budget Marne-la-Vallée Pontault-Combault. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

A very well managed establishment

Customer review rating 4.2/5

Chris Business - 08/11/2019 Confirmed reviews ALL

Stay there regularly. It’s the best value hotel in the area.

Dear {guest_first_name} S., We very much appreciate your comments regarding your stay at the ibis budget Marne-la-Vallée Pontault-Combault. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Pleasant stop-over

Customer review rating 4.2/5

Hellen Families - 30/10/2019 Confirmed reviews ALL

The hotel is conveniently located next to the highway and is a very good stopover (or lodging) for Disneyland. The double room is quite spacious (although no storage space); the bathroom comes with a shower. The room is clean, with air conditioning or heating (depends what you need). WiFi is available and working properly. Staff at the reception and in the breakfast area are very friendly. Breakfast is fair, my kids mostly enjoyed the pancakes. If you like strong coffee, I suggest to get the espresso (or the double espresso). A big plus point for the secured parking.

Dear HERTHA-HELENE P., We very much appreciate your comments regarding your stay at the ibis budget Marne-la-Vallée Pontault-Combault. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Clean and basic hotel with lovely staff

Customer review rating 4.2/5

Jade F. Families - 14/09/2019 Confirmed reviews ALL

We booked a family room as a convenient stop to Euro Disney. After a 13 hour drive up from the South of France, checked in at 11.30pm, check in was smooth. Rooms are basic, but you are not paying luxury prices! Hotel was spotlessly clean and staff helpful and pleasant. Would recommend for a very reasonably priced stop over.

Dear JADE F., We very much appreciate your comments regarding your stay at the ibis budget Marne-la-Vallée Pontault-Combault. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Mr

Customer review rating 4.2/5

Don Families - 05/09/2019 Confirmed reviews ALL

Great stay

Dear SONY D., We very much appreciate your comments regarding your stay at the ibis budget Marne-la-Vallée Pontault-Combault. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Disneyland stopover

Customer review rating 4.2/5

Anonymous Families - 05/07/2019 Confirmed reviews ALL

Overall very good experience. Easy check-in/out process, comfortable and practical rooms, good breakfast. Good value for money for a quick night stopover.

Dear RUSSO R., We very much appreciate your comments regarding your stay at the ibis budget Marne-la-Vallée Pontault-Combault. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Ok

Customer review rating 4.2/5

Ceecee Families - 04/07/2019 Confirmed reviews ALL

We stayed 2 nights in 2 seperate rooms. The 1st room was tiny and stuffy it wasn't a pleasant experience at all with a child. The 2nd room was bigger and included a bath this was a nicer experience and more suited to our needs. The bathrooms in both rooms could do with some repairs as there was black mould on the walls and the shower leaks all over the floor. The shower screen in the 2nd bathroom is not big enough. The breakfast was nice I liked the idea of a takeaway breakfast which is convinent. The childrens play area is also very good it kept my child occupied during check in.

Dear CHARLENE S., We very much appreciate your comments regarding your stay at the ibis budget Marne-la-Vallée Pontault-Combault. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 4.2/5

Goulin Couples - 08/05/2019 Confirmed reviews ALL

Correct

Madame/Monsieur R., Nous vous remercions pour vos commentaires suite à votre séjour à ibis budget Marne-la-Vallée Pontault-Combault. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame/ Monsieur, en l’expression de nos sentiments les meilleurs

Rude staff - Abysmal cleanliness

Customer review rating 4.2/5

Paul Friends - 31/03/2019 Confirmed reviews ALL

Problems from day one and when trying to resolve these issues the staff were unwilling to help and extremely rude.

Dear PAUL O., Thank you for taking the time to tell us about your experience at the ibis budget Marne-la-Vallée Pontault-Combault. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Very good

Customer review rating 4.2/5

Tom H. Families - 05/03/2019 Confirmed reviews ALL

Comfortable, very friendly welcome from the staff. Rooms were clean and good location.

Dear THOMAS H., We very much appreciate your comments regarding your stay at the ibis budget Marne-la-Vallée Pontault-Combault. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Lovely stay

Customer review rating 4.2/5

Jill D. Couples - 25/02/2019 Confirmed reviews ALL

Great welcome. Friendly and helpful staff. Comfortable room with everything we needed for a couple of nights; very quiet so slept well. Enjoyed a good breakfast that set us up for the day. Also made us fantastic sandwiches and coffee when we needed sustenance before we went off to our party. Thank you so much for making us welcome. 10 out of 10!

Dear Roland D., We very much appreciate your comments regarding your stay at the ibis budget Marne-la-Vallée Pontault-Combault. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 4.2/5

Van W. Couples - 19/01/2019 Confirmed reviews ALL

The director was totally ncompetent and he seems to have no respect towards people specially women and foreignfers I hated it and had to leave after 2 hrs because I was there for a very special occasion and it almost ruined it. Went to the other Ibis it was much better I had made a reservation for a week on expédia but then got sick and arrived only on the last day: the director was really making fun of me because I lost money that couldn t be payed back. He is horrible

Madame VAN W., Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à ibis budget Marne-la-Vallée Pontault-Combault. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les hôtels Ibis Budget sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Le directeur a déjà répondu à vos doléances. Nous vous prions de croire, Madame, en l’expression de nos sentiments les meilleurs.

Tommy m.

Customer review rating 4.2/5

Tommy-lee M. Families - 04/01/2019 Confirmed reviews ALL

Great rooms where nice and warm and modern staff were great couldn’t say one bad word nice location not far from Disney ideal if your going Disneyland with restaurants and fast food place over the road

Dear TOMMY m., We very much appreciate your comments regarding your stay at the ibis budget Marne-la-Vallée Pontault-Combault. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Happy New Year Sincerely, Jeff LESTRAT

Hot room no working water on arrival

Customer review rating 4.2/5

Anonymous Families - 06/12/2018 Confirmed reviews ALL

We arrived to be told there was no water in the hotel. It was rectified after a few hours but was inconvienient. The room was hot and temperature controls seem to be locked so unable to adjust. Bunkbed in room label stated no under 6s well our booking was 2 and 3 year old. Apparently you could get a discount at the nearby restaurant showing room keycard. We was not told so paid full price. Found hotel hard to find but may have been our sat nav.

Madame/Monsieur A., Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à ibis budget Marne-la-Vallée Pontault-Combault. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les hôtels Ibis Budget sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. En effet nous avons eu une fuite d'eau, notre prestataire à dû intervenir dans les plus brefs délais et l'eau a été coupé une partie de l'après-midi ou nos clients ne sont pas sur l'hôtel en général afin de limiter les désagréments; nous en sommes désolé. Le lit superposé fait parti du concept ibis budget et pas adapté aux enfants de moins de 6 ans mais la réception reste à votre disposition pour améliorer vos attentes; nous aurions pu vous prêter un lit d'appoint. Soyez assuré(e) que les mesures nécessaires seront mises en oeuvre afin d’améliorer la qualité des prestations évoquées. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Madame/Monsieur, en l’expression de nos sentiments les meilleurs. Jeff LESTRAT Directeur

It is what it says it is, a budget hotel

Customer review rating 4.2/5

Cheryl Families - 27/11/2018 Confirmed reviews ALL

On looking at some of the recent reviews before we stayed in this hotel, we were extremely worried and were not sure what to expect, however, decided to give it a go. The hotel was easy to find, had three restaurants within walking distance from it, free secure parking, friendly and extremely helpful staff, clean tidy comfortable (although very small) rooms which were perfect for our stay. Breakfast was excellent, continental with a good selection, or yoghurts, fruits and pastries, also tea, coffee and juices were available, this does not have to be pre booked as we booked as required and the staff were happy to accommodate us. We visited Disney and this was only a 15 minute drive away which was perfect. The hotel is situated next to a busy motorway but we were in no way effected by the noise. The room was a little bit warm throughout the night as the thermostat goes no lower than 22 which was fine in the winter but could be problematic in the summer months. Overall we had a very pleasant stay with everything we expected from a budget hotel. I would definitely recommend this hotel based upon our own positive experience.

Dear LEE F., We very much appreciate your comments regarding your stay at the ibis budget Marne-la-Vallée Pontault-Combault. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Clean and modern and reasonably priced

Customer review rating 4.2/5

Lee R. Business - 20/11/2018 Confirmed reviews ALL

Good. Would like a hot option for breakfast. Staff were very friendly and helpful

Dear LEE R., We very much appreciate your comments regarding your stay at the ibis budget Marne-la-Vallée Pontault-Combault. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 4.2/5

Anonymous Families - 18/11/2018 Confirmed reviews ALL

Based on booking.com and call to your reservation center, I booked a room with three single beds. When arriving at Ibis hotel, there was two beds and bunk bed, which we were unhappy about as I was traveling with my wife and 68-year old father.. Why you have option to book single beds, if in the hotel you have no single beds rooms (so I was told then at reception)?

Madame/Monsieur S., Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à ibis budget Marne-la-Vallée Pontault-Combault. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les hôtels Ibis Budget sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Cependant vous avez bien réservé une chambre triple 3 lits simple; le lit superposé fait parti du concept chez ibis budget. C'est noté lors de votre réservation ainsi que les photos de nos chambres. Pour un séjour futur je vous invite à nous contacter afin de mieux vous satisfaire. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Madame/Monsieur, en l’expression de nos sentiments les meilleurs. Jeff LESTRAT Directeur

excellent price & quality

Customer review rating 4.2/5

Asmar I. Families - 02/11/2018 Confirmed reviews ALL

we had quite good experience, excellent service, breakfast and parking. rooms were clean and neat

Pleased

Customer review rating 4.2/5

Camilla Families - 12/10/2018 Confirmed reviews ALL

As expected. Ok, clean room. Good breakfast.

Dear CAMILLA S., We very much appreciate your comments regarding your stay at the ibis budget Marne-la-Vallée Pontault-Combault. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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