ibis budget Bern Expo 1 star

Customer review rating (ALL Rating) 4.1/5 3,597 reviews

ALLSAFE approved hotel

Information message

ibis budget Bern Expo
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+ 15 Services

Hotel extras

  • An ALLSAFE-certified hotel.

  • Proximity to the city center and free public transport with Bern Ticket

  • Near BERNEXPO, Wankdorf Stadium (Football) & PostfFnance Arena (Ice-Hockey)

  • Bright rooms with fantastic views.

  • In 15 min., near the Rose Garden, another 5 min. near Bear Pit & Old Town

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis budget Bern Expo

Guisanplatz 2 - 4
3014 bern
switzerland

Fax: (+41)313351213

Check-in from 15h00

Check out up to 12h00

  • From Main Train Station:  9 Guisanplatz

  • By plane

    BERN BELP AIRPORT At 10km / 6.21 miles

  • By train

    HAUPTBAHNHOF BERN At 1.5km / 0.93 miles

GPS:46.959284, 7.463704

Congress centre

  • BERNEXPO 0.1 km / 0.06 mi

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast

One breakfast Non contractual photo

Our accommodation(s)

Our guest reviews for
ibis budget Bern Expo

100% genuine reviews from our guests

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ALL Rating 4.1/5

3,597 reviews

TripAdvisor Rating 3.5/5

768 reviews

Ideal gelegen

Customer review rating 4.0/5

L. Business - 16/11/2021 Confirmed reviews ALL

Top Service an der Reception

Perfectly located; outstanding staff; cleanliness

Customer review rating 5.0/5

Anonymous Families - 08/11/2021 Confirmed reviews ALL

Always a great stay for a city trip or business trip. Thanks to free public transport tickets you can leave the care in the garage. Berne is much more easy to discover by the perfect public transport.

I have an exellent and wonderful experience.

Customer review rating 5.0/5

Anton J. M. Solo - 19/09/2021 Confirmed reviews ALL

I love the room and the employees that work in the hotel. The room is beautiful and clean. And also I love the color. The employees are service-minded, attentive, and polite.

convenient

Customer review rating 4.0/5

David Families - 13/09/2021 Confirmed reviews ALL

Short family visit to Bern. Hotel was clean and efficient

Customer review rating 4.0/5

Trinh Families - 07/09/2021 Confirmed reviews ALL

Good!

Good stay

Customer review rating 4.0/5

Geoffery A. Solo - 12/08/2021 Confirmed reviews ALL

Brief und good

Great

TripAdvisor rating 5.0/5

joycepanman 05/08/2021 TripAdvisor review

We enjoyed our time in Ibis budget hotel. It was a small room, but a good price/quality ratio. The people from the reception were really thoughtful and kind. Because of the coronavirus we had the possibility to cancel before check-in. This was very nice!

Ok for one night

Customer review rating 3.0/5

Christel Families - 07/07/2021 Confirmed reviews ALL

The room was minimal confort, small, no space for baggage placing, no carpet on the floor, not very cozy. Everything worked properly but it is not room where you will enjoy staying more than a night

Dear Christel Thank you very much for taking the time to write a review about your stay with us. Your opinion is very important and valuable to us. We appreciate your feedback and will use it to evaluate changes and make improvements in our hotel. We hope to welcome you again very soon! Kind regards and all the best to you, Your Ibis Budget Bern Expo Team with Javier Iglesias

Well located

Customer review rating 5.0/5

Roger S. Business - 29/10/2020 Confirmed reviews ALL

Convenient and cheap..

Hi Roger, thank you so much for your wonderful feedback - wow! We are so glad that you enjoyed your stay with us. Your positive feedback brings motivation to our entire team. We hope to see you soon again at our property. Best regards, The ibis budget Team with Nicole Meyer

Great value for money hotel

Customer review rating 4.5/5

Rabi D. Friends - 20/09/2020 Confirmed reviews ALL

We stayed in triple room on the 12 floor. Although slightly small for 3 it’s extremely functional and the bed comfortable. Friendly & helpful staff, specially at the reception.

Dear Rabi Thank you very much for your Feedback regarding your Stay with us. It is always a pleasure to receive such feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, ibis Budget Bern Expo

Fair

Customer review rating 3.5/5

Alfred Business - 07/03/2020 Confirmed reviews ALL

Fair value for money.

Dear Alfred M., We very much appreciate your comments regarding your stay at the ibis budget Bern Expo. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Matthias Beyeler General Manager

Efficient staff. Good stay

Customer review rating 4.5/5

Anonymous Friends - 03/03/2020 Confirmed reviews ALL

Good value for money. Room very comfortable and clean. Good location

Dear Paul R., We very much appreciate your comments regarding your stay at the ibis budget Bern Expo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Matthias Beyeler General Manager

Furniture of extremely bad quality, hazardous to health and leading to extreme headache etc

Customer review rating 0.5/5

Anonymous Business - 26/02/2020 Confirmed reviews ALL

The staff was very nice and friendly (100% satisfied) The size and setup of the room is okay for the price, however: The furniture is of extremely bad quality. Right when you enter the room there is a very strong smell typical for furniture containing toxic parts. Even opening the window for the whole evening did not help, so it must be extremely low-quality furniture which seems to be toxic and displays a health hazard- this is dangerous. Strong headache was only a visible sign of what is incorporated in this room and/or its furniture, probably it is even more dangerous for guests' health.

Dear Sarah K., Thank you for taking the time to tell us about your experience at the ibis budget Bern Expo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Matthias Beyeler General Manager

Comfortable stay

Customer review rating 4.0/5

M S. Friends - 15/02/2020 Confirmed reviews ALL

Conveniently connected by tram, just opposite tram station. One day Bern transport ticket was complimentary. Cozy rooms , good internet connectivity. Helpful and cooperative staff.

Dear Madhukar S., We very much appreciate your comments regarding your stay at the ibis budget Bern Expo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Matthias Beyeler General Manager

Good stay

Customer review rating 4.5/5

Nick Business - 08/02/2020 Confirmed reviews ALL

Convenient, neat and tidy, friendly staff.

Dear Nicolas M., We very much appreciate your comments regarding your stay at the ibis budget Bern Expo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Matthias Beyeler General Manager

Bad Customer Service

Customer review rating 0.5/5

Molly Couples - 27/01/2020 Confirmed reviews ALL

We check in the hotel to stay for three nights. The room was fine and clean. On our last night a giant concert was happening at the building across the street. The music was shaking the windows and young people were screaming from around 10 pm to 5 am. We got no sleep and when we told the front desk about it they said the event happens every few weeks and told us we should have asked to change to the other side of hotel in the middle of the night. This was ridiculous because it was their mistake in the first place - if a hotel is aware of an event that occurs regularly and is well aware of the loud disturbance they should tell heist who book with them ahead of time. Not take their money and hope they don’t mind. We want a refund for the night and hope I’m the future the hotel management would take better percussions to alert paying customers of possible disturbances. Such a shame.

Dear Mrs. W., Thank you for taking the time to tell us about your experience at the ibis budget Bern Expo. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the Problem to our Team. All our efforts are concentrated in preventing future occurrences. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Ibis Budget. Please do not hesitate to contact me during your next visit. Sincerely,

A good and comfortable hotel to stay in Bern

TripAdvisor rating 4.0/5

WhiteBird2014 Business - 23/09/2019 TripAdvisor review

I am very satisfied with the hotel, which is clean, comfortable and quite close to the city center. The staff was polite and helpful. Moreover, they gave a pass ticket to use for the transportation in the city during my stay. Bern is also a very beautiful and historical city that is worth visiting. All in all, I am happy with my trip to Switzerland.

Perfect when you need just to sleep.

TripAdvisor rating 5.0/5

Kolesnikovich A Solo travel - 12/08/2019 TripAdvisor review

I needed hotel room only for sleeping and taking a bath. Perfect place to solve my needs. Breakfast was ok, Service was ok, I didn't have any problems with this hotel. Will stay here again next time I will be in Bern.

Thank you very much for taking the time to write a review about your stay on tripadvisor. We’re very happy to acknowledge that you've enjoyed your stay with us here in Bern. It is a great pleasure to receive such a wonderful feedback and we are extremely proud to share your comments with our whole team. Thank you! We hope to welcome you again very soon! Kind regards and all the best to you, Your ibis budget Bern Expo Team

Great comfortable stay

TripAdvisor rating 5.0/5

Trip21709629131 Couples - 05/06/2019 TripAdvisor review

Great comfortable and furnished rooms, quick reception and comfortable stay. It was as per standard IBIS budget standard. The location was convenient as it is just in front of bus station. Also nearby food chains are available.

Dear Guest Thank you very much for posting your thoughts on Tripadvisor. We are happy to hear you enjoyed your stay with us at our great location here in Bern. It is our pleasure to receive such a wonderful feedback and we are extremely proud to share your comments with our whole team. Thank you! We hope to welcome you again very soon! Sunny regards from beautiful Bern YOUR Ibis Budget Bern Expo Team

Good enought

TripAdvisor rating 3.0/5

Cruiser58572738917 Family - 03/06/2019 TripAdvisor review

The hotel has a acceptable room. The employees are very kind, they offer you free transport tickets for 24hs. The hotel is at 10 minutes of tranvia of the city center. Was a good experience and good price.

Dear Cruiser58572738917 Thank you very much for posting your thoughts on Tripadvisor. We are happy to hear you enjoyed your stay with us at our great location here in Bern. It is our pleasure to receive such a wonderful feedback and we are extremely proud to share your comments with our whole team. Thank you! We hope to welcome you again very soon! Sunny regards from beautiful Bern YOUR Ibis Budget Bern Expo Team

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