Hotel - Novotel Paris Centre Gare Montparnasse
Novotel Hotel Novotel Hotel

Novotel Paris Centre Gare Montparnasse Hotel

4.0/5 2,410 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying

Catering

  • Breakfast

Business services

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Hotel location

Companies and event centres nearby

Company

AMUNDI0.2 km / 0.12 mi CER FRANCE0.1 km / 0.06 mi ERAMET1 km / 0.62 mi FRANCE DEFI0.2 km / 0.12 mi JARDILAND FRANCE0.2 km / 0.12 mi MMA0.8 km / 0.5 mi PREDICA0.6 km / 0.37 mi TOUR MONPARNASSE0.8 km / 0.5 mi
AXA0.8 km / 0.5 mi CRÉDIT AGRICOLE0.5 km / 0.31 mi FONDATION CARTIER0.7 km / 0.43 mi GDF SUEZ0 km / 0 mi LA POSTE0.7 km / 0.43 mi MORGAN STANLEY0.8 km / 0.5 mi SNCF0.2 km / 0.12 mi

Your meetings and events

Halle Quatre offers bespoke events, modular rooms w/ natural daylight, to perfectly suit your business or private meetings, in a friendly and inspiring ambience. Break the codes! Discoverour Games Hall, make your brainstorming a real success, take advantage of various games and delicacies. Enjoy a VIP experience w/ privatization of our areas or Suites with terrace, and make your eventa more intimate, informal moment! Take a gourmet break! Combine pleasure & work by discovering our casserole dishes to share, from Western producers for a moment of conviviality during your day with us.

Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
IDÉE HALLE 25 m2 3 m 0 0 10 10 0
HALLE AUX JEUX 45 m2 3 m 30 18 30 118 0
HALLE EST 70 m2 3 m 60 30 60 40 60
HALLE OUEST 70 m2 3 m 60 30 60 40 60
HALLE OUEST & EST 150 m2 3 m 130 48 130 70 120
    • Screen
    • Flipchart
    • Soundproof
    • Audio and video equipment
    • Meeting room
    • Video camera
    • Syndicated room
    • Videoconferencing
    • Day light
    • Syndicate rooms
    • Slide projector
    • Airconditioned meeting room
    • Fine Cuisine

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs. As part of our commitment to the environment, Novotel also offers environmentally-friendly welcome products.Take advantage of a VIP welcome with an Executive Room: more space, Nespresso machine, robe, slippers, minibar with drinks and snacks. Located on the upper floors, some offer unobstructed views of the Eiffel Tower!

  • 199 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • 159 family rooms
  • 20 connecting rooms
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Telephone
    • High speed transmission line
    • RJ 45 outlet
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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See all our restaurants and bars
4.4/5 ALL Rating 11,664 reviews

Our guest reviews for
Novotel Paris Centre Gare Montparnasse

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 2,410 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Jim D. Families - 02/12/2019 Confirmed reviews ALL
« From the front desk to the bar tender to the waiter to the restaurant manager...everyone was so helpful and accomodating »

The woman at the front desk was efficient and checked us in promptly...We were driving an oversized van and she helped with parking. The room was just right. We had arrived late after a long day of traand ordered room service..which was just what we needed. Breakfast was fabulous...service was great and the attitude with all who work there was pleasant and exceptionally friendly and helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear customer, We are delighted to read your comment. We are truly at your service and here to respond at your requests. We hope to see you soon again in our establishment for another relaxing moment. Thanks from all of us. kind regards Constance P - Quality Manager

T T. Families - 28/11/2019 Confirmed reviews ALL

Dear management of Novatel Centre Montparnasse, We thoroughly enjoyed our stay at your hotel Nov 23-Nov 26. We could not have had a better experience. We have with our children, staying in the executive room. Your staff, all of them were friendly: front desk, night crew, housekeeping, restaurant, and even security were all so good and friendly. A standout was Karima. We had an issue with our flight delay and needed an extra night stay, a clogged Toilet overnight, and reserving Taxi for us. She was accommodating, kind and efficient, even when it was extremely busy. My husband and I appreciate her so much. My whole family enjoyed your breakfast Buffett, it’s really good. This is our 4th time in Paris. This is our favorite hotel thus far. We wanted to thank all of your staff, and especially Karima, for making for making it wonderful and memorable. We would love to stay here again the next time we are back in Paris. Yours, T. T.

Anonymous Business - 28/11/2019 Confirmed reviews ALL
« Agradable pero mejorable »

Not bad but under expextations

R. Families - 21/11/2019 Confirmed reviews ALL
« anniversaire »

Super super super

Guilherme Families - 19/11/2019 Confirmed reviews ALL
« Great hotel in paris »

Everything was perfect, room prepared before our arriving, good restaurant, amazing breakfast. Good employees. Perfect to stay some days in Paris.

Paul Couples - 19/11/2019 Confirmed reviews ALL

Good location, but room was in need of some attention. Disappointed we didn’t get offered a complementary drink on arrival as we do in the uk for being a silver member.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We thank you for sharing your comment after your stay at our hotel. We are sorry that you did not received your soft benefits as a silver member of our loyalty program, Le Club. Please accept our sincerest apologizes for the error we made. Regards, Constance P. - Quality Manager

Anonymous Business - 19/11/2019 Confirmed reviews ALL
« Noisy reception, freezing rooms! »

Noisy and freezing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Spiros K., Thank you for taking the time to tell us about your experience at the Novotel Paris Centre Gare Montparnasse. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Constance P. - Responsable Qualité

Shirley Families - 18/11/2019 Confirmed reviews ALL
« Great »

The hotel was clean and close to the Metro.

Maria A. Friends - 17/11/2019 Confirmed reviews ALL
« Quick access to subway »

We enjoyed the safety the area provided and the walking distance to restaurants and shopping.

Ivanaa Families - 14/11/2019 Confirmed reviews ALL
« Ivana »

Very polite personnel, good location, extremely clean hotel

Elizabeth H. 2. Business - 12/11/2019 Confirmed reviews ALL
« Fabulous service »

Extremely attentive staff eager to help. Very appreciative of this kind attention

Marisa Families - 11/11/2019 Confirmed reviews ALL
« Nice and safe hotel »

The hotel facilities are great, the room and bathrooms were immaculately clean. The breakfast buffet was superb although it carried the same menu every single day. The staff who assisted us were courteous and friendly.

Philip R. Families - 10/11/2019 Confirmed reviews ALL
« Great location and great value for money »

Great location, great price. Clean hotel and very pleasant staff. Ideal for visiting the Eiffel Tower and Louvre

Anonymous Families - 09/11/2019 Confirmed reviews ALL
« Escapadinha Paris »

Correspondeu expectativa

Ronan C. Business - 07/11/2019 Confirmed reviews ALL
« Pleasant as always »

Comfortable and pleasant

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Constance P. - Quality Manager

Jovan Business - 07/11/2019 Confirmed reviews ALL
« Good sleep, poor service »

Hotel is located conveniently for business purposes, hotel rooms are good but service and breakfast is really poor. Waited 10 min before anyone arrives at reception to check in with no apologies and extremely poor English language skills. Breakfast atmosphere has improves but as always: no tables cleaned, messy & dirty breakfast offering with no cups for coffee of fruit juice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jovan P., Thank you for taking the time to tell us about your experience at the Novotel Paris Centre Gare Montparnasse. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Constance P. -Quality Manager

Edmundo Couples - 05/11/2019 Confirmed reviews ALL
« Good hotel at a great price »

I stayed for 8 nights. Good room size. Excellent to have complimentary drinks in the room. Very good breakfast. Convenient location.

Giulia B. Families - 04/11/2019 Confirmed reviews ALL
« Great Location, spacious room, most, but not all of the staff were friendly ! »

Upon arrival at this Hotel, the high rises may give the wrong impression, but actually the location is fantastic! A lovely short walk to the métro ( callled PASTEUR) and just 10-15mins later you can be in the centre of Paris ( Metro station -Eiffel Tower, Bir Hakeim!). 1.90euro each way for adults /children over 12. You are also in walking distance of the Montparnasse Tower from which you have access to the most breathtaking 360 dégrée views ( evening is best , as the Eiffel Tower is lit when the sun goes down. The cleaning, réception and breakfast staff were lovely and friendly, my expérience with a certain female bar attendant ( shoulder length brown hair) was not! After ordering drinks at the bar and being told that she would bring them right over to me, I take a seat. After more than 10-15mins I decide to enquire as to whether she had forgotten. First mistake: Speaking to a guest with a head gest, rather than " Can I help you " I believe you may have forgotten my drinks? I enquire " No, I served them to you " she responds beligerently "I'm sorry, but I have not received them" "Oh yes, yes, yes, yes you have" she continues, just until she sees her colleague serving my drinks to 2 gentleman sitting at a table. She then appears to scold him. The fact that her colleague made a mistake was not the problem, we are human, this can happen. Did this female employee skip customer service training? A more appropriate way to treat a guest would have been something like the following. " I am sorry for the inconvenience madame, let me find out what has happened to your drinks" At no point did she apologise but instead just ignored a guest and walker away. Not only is the behaviour really bad customer service, but very impolite towards any guest! Le personnel de nettoyage, de la réception et de petit-déjeuner était adorable et sympathique. Mon expérience avec une certaine employée du bar (femme cheveux mi-longs bruns) n’était pas! Après avoir commandé des boissons au bar et après m'avoir me dit qu'elle les apporterait directement , je m'assieds. Après plus de 10-15 minutes, je décide de demander poliment si elle a oublié ma commande. Première erreur: parler à un invité avec un geste de la tête plutôt que "puis-je vous aider" Je crois que vous avez peut-être oublié mes boissons? Je me renseigne "Non, je vous les ai servies", répond-elle avec insouciance "Je suis désolée, mais je ne les ai pas reçues" "Oh oui, oui, oui, oui vous avez", continue-t-elle, jusqu'à ce qu'elle voit son collègue servir mes boissons à deux hommes assis à une table. Elle semble alors le gronder. Le fait que sa collègue ait commis une erreur n’était pas le problème, nous sommes humains, cela peut arriver. Cette employée a-t-elle sauté la formation au service à la clientèle? Une façon plus appropriée de traiter un invité aurait été la suivante. "Je suis désolée pour le désagrément madame, je vais voir ce qui est arrivé à vos boissons" À aucun moment, elle ne s'excusa mais au lieu de cela, elle ignora une cliente et part sans me rien dire. Non seulement ses compétences de service clientèle semblaient être inexistantes, mais c'est également très impoli envers tout clientèle! The breakfast room is nice and cosy, the bedroom was spacious, and carpark availability was good. Thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear Giulia B., Thank you for taking the time to answer our questionnaire and for your compliments regarding our cleaning, reception and breakfast staff. I am sorry to read that your experience at the bar didn't live up to your expectations. The facts, as you have told them, demonstrate an exceptional problem of service quality on the part of one of our employees. Rest assured that we have taken the necessary measures to prevent this type of problem from recurring. Please accept our sincere apologies for the inconvenience. I hope that you enjoyed your stay in Paris. Best regards, Constance P. - Quality Manager

Jane Couples - 04/11/2019 Confirmed reviews ALL
« Comfortable stay »

Nice hotel providing a good base for exploring Paris. Staff seemed overworked and brisk in their interactions with guests, would have hoped for a more friendly and helpful service.

Angad S. J. Families - 04/11/2019 Confirmed reviews ALL
« Charged twice for my stay and not complying with refund »

My stay at the hotel was pleasant. But check out was a really bad experience. I had already paid for my stay before arriving (€434), but was charged €521 again at checkout on my credit card and I have emailed the hotel regarding this problem but no response from your end. I checked in on 27/10/2019 and checked out 31/10/2019. Stayed in room 214 at the Novotel center paris montparnesse and have been charged twice for my stay the hotel and the hotel has not refunded the wrongfully charged amount of €521 to me, till date. I really need the hotel to look into the matter and resolve this issue for me as this is clearly very wrong on the hotels part. Really really disappointed!!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Indeed, we unfortunately charged you twice for your stay. We would like to apologize for the inconvenience caused by the error we made internally. As soon as we received your email we proceeded to refund. Sincerely, Constance P. - Quality Manager

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