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ibis budget Lyon Villeurbanne 2 stars

Customer review rating 3.8/5 3,453 reviews

ALLSAFE approved hotel

ibis budget Lyon Villeurbanne
See on a map
+ 9 Services

Hotel extras

  • Labelled ALLSAFE by Bureau Veritas

  • Hotel near DOUA and INSA

  • 15 minutes from TRANSBORDEUR concert hall

  • Direct access to the ring road

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Air conditioned
  • Languages spoken at the hotel
Catering
  • BreakfastPaying
  • Snack & beverage machinePaying

Hotel location

ibis budget Lyon Villeurbanne

3, rue du 8 Mai 1945
69100 villeurbanne
france

Tel: +33892680941

Fax: (+33)4/37488191

Check-in from 12h00

Check out up to 12h00

  • IBIS BUDGET LYON VILLEURBANNE :  C17 ou 37 Buers- Salengro

  • IBIS BUDGET LYON VILLEURBANNE :  B Charpennes

  • IBIS BUDGET LYON VILLEURBANNE :  T1 ou T4 Charpennes

  • By plane

    LYON ST. EXUPERY At 23km / 14.29 miles

  • By train

    LYON PART DIEU At 4km / 2.49 miles

GPS :45.782383, 4.890205

Exhibition and convention centre

  • EUREXPO 9.9 km / 6.15 mi
Exhibition and convention centre

Our accommodation(s)

TRIPLE - Room with a large bed and a bunk bedNon contractual photo

  • Max. number of persons: 3
  • Wireless internet in your room
  • High speed internet
  • Bathroom products

Double Room with a large bed for 2 people

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Bathroom products

Twin Room with twin beds

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Bathroom products

Reduced mobility room with adapted large bed

Accessible room
  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Bathroom products
Rooms

Our guest reviews for
ibis budget Lyon Villeurbanne

100% genuine reviews from our guests

Find out more

ALL Rating 3.8/5

3,453 reviews

tripadvisor

TripAdvisor Rating 3.5/5

580 reviews

All good

Customer review rating 4.5/5

S. S. Solo - 17/08/2020 Confirmed reviews ALL

All as I expected!

Just okay

Customer review rating 3.0/5

Anonymous Business - 22/03/2020 Confirmed reviews ALL

It’s an okay place to stay. Not too comfortable but not terrible either.

Dear ADIL C., Thank you for taking the time to tell us about your experience at the ibis budget Lyon Villeurbanne. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

wake up at 5 am

Customer review rating 1.0/5

Anonymous Families - 23/02/2020 Confirmed reviews ALL

fire alarm at 5am kitchen burned bread

Dear STEPHANE H., Thank you for taking the time to tell us about your experience at the ibis budget Lyon Villeurbanne. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Nightmare

Customer review rating 0.5/5

Alejandro Solo - 10/02/2020 Confirmed reviews ALL

Lack of hot water in the hotel. Cold shower on Winter. Elevator too noisy all night, it was impossible to sleep well. Too far from city center. 1 hour walking and 20 minutes from metro station. I asked for a refund after one night because it was a nightmare for that price and lack of basic services.

Dear ALEJANDRO O., Thank you for taking the time to tell us about your experience at the ibis budget Lyon Villeurbanne. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Academic

Customer review rating 4.0/5

Ahmad R. S. Business - 14/12/2019 Confirmed reviews ALL

Acceptable

Dear , Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Boff

Customer review rating 3.0/5

Anonymous Families - 13/12/2019 Confirmed reviews ALL

Boff

Dear CYRILLE C., Thank you for taking the time to tell us about your experience at the ibis budget Lyon Villeurbanne. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

excellent

TripAdvisor rating 5.0/5

kevinfleming749 Couples - 13/12/2019 TripAdvisor review

very good stance, the food is soo good and the living room is clean, the room have a good space and the air conditioner is not in service but the stance are gratefull the view in hotel are so beautifull

Exactly what we expected!

Customer review rating 4.5/5

Vernon Couples - 11/11/2019 Confirmed reviews ALL

We had a great stay. The parking was safe and the cost was reasonable. Only issue would be to add hard boiled eggs or some meat to the breakfast.

Dear sir, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Perf

Customer review rating 5.0/5

Oumaima Solo - 10/10/2019 Confirmed reviews ALL

It was good, fast check in, clean and quiet room, good enough facilities, nice and respectful staff which was perfect

Dear Oumaima E., We very much appreciate your comments regarding your stay at the ibis budget Lyon Villeurbanne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Discreta

Customer review rating 3.5/5

Anonymous Couples - 30/08/2019 Confirmed reviews ALL

Normale

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

ok

Customer review rating 3.0/5

Eliette Couples - 17/06/2019 Confirmed reviews ALL

It Would have been very good if the receptionist had thought of waking my parents up, as agreed ! It's lucky they woke up without any alarm clock ...

Dear Georges O., Thank you for taking the time to tell us about your experience at the ibis budget Lyon Villeurbanne. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Agreable

Customer review rating 4.0/5

B. Families - 20/05/2019 Confirmed reviews ALL

Agreable

Madame B., Nous vous remercions pour vos commentaires suite à votre séjour à ibis budget Lyon Villeurbanne. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame, en l’expression de nos sentiments les meilleurs

bof

Customer review rating 3.0/5

Anonymous Couples - 07/01/2019 Confirmed reviews ALL

pas terrible

Dear CLAUDINE D., Thank you for taking the time to tell us about your experience at the ibis budget Lyon Villeurbanne. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Nice!

Customer review rating 3.5/5

Syed M. R. Business - 13/12/2018 Confirmed reviews ALL

My stay at IBIS Budget Hotel was pleasant. I am quite satisfied with the room services and the breakfast services. The only thing which needs an improvement is the linguistics of the staff. I respect the nationalism and respect all the french people for their love of their country and the language. But it should also be realized that not every person booking the hotel is a resident of France or knows the French language. At least the receptionist should be proficient in English in order to communicate properly! Overall everything was quite good!

Dear SYED MUHAMMAD R., We very much appreciate your comments regarding your stay at the ibis budget Lyon Villeurbanne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 3.5/5

Simon W. Families - 03/12/2018 Confirmed reviews ALL

Tidy clean room. A bar would have been nice

Dear SIMON w., We very much appreciate your comments regarding your stay at the ibis budget Lyon Villeurbanne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Hotel ibis budget Lyon Villeurbanne

TripAdvisor rating 3.0/5

jm2018401 Solo travel - 22/05/2018 TripAdvisor review

Service, rooms and location provided as described, - however what is not mentioned before booking and (just mentioned until after paid and booked) that this ibis budget doesn't allow to get points. :(

Madame, Monsieur, Nous vous remercions d'avoir pris le temps de partager votre avis. Nous espérons vous revoir très bientôt! Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

Overnight at Lyon.

TripAdvisor rating 2.0/5

Bob W Couples - 28/01/2018 TripAdvisor review

Not our favourite Ibis hotel. Parking very limited for higher vehicles and staff not overly friendly. When we visited they were building out the back and the sound of this plus traffic noise was annoying. Room very small and utilitarian.

Dear , Thank you for taking the time to tell us about your experience at the ibis budget Lyon Villeurbanne. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Very good for a budget hotel

TripAdvisor rating 4.0/5

Fabio R Business - 06/10/2016 TripAdvisor review

I stayed there for ten days while working at the university nearby. For visiting the city center, it is not a very good location, but not difficult to reach combining bus, metro and/or tram. The room was large and had a large table, thus I could work well in the evenings and in the weekends. Reception was nice to allow me to use a desk of the restaurant for working more confortably there. Cleaning was efficient. Breakfast was simple but good and had a reasonable price. The only problem was that the elevators stopped for some time in a Saturday and the receptionist suggested me to use the stairs instead of trying to solve the problem (but I waited some minutes and something else made the elevator to work).

Madame, Monsieur, Nous vous remercions d'avoir pris le temps de partager votre avis. Nous espérons vous revoir très bientôt! Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

Good budget stay, great breakfast

TripAdvisor rating 4.0/5

jo h Family - 30/08/2016 TripAdvisor review

Good stopover location. Easy to find, friendly staff, clean rooms and facilities, great breakfast. Limited parking though so book or prepare to park on the street. All staff very friendly and helpful.

Nous vous remercions d'avoir pris le temps de partager votre avis. Nous espérons vous revoir très bientôt! Veuillez agréer, Madame, Monsieur, nos salutations distinguées

What a rip off

TripAdvisor rating 1.0/5

Bob7777777777777 Family - 10/07/2016 TripAdvisor review

Basic is an understatement. Room facilities were scuffed up and grubby. The sink is sink in the main area of the room. If you want to use the bunk bed you have to make the bunk bed up. Shocked to find No toilet seat. lack of sockets, hot and noisy room. Have to pay €6 a night parking. Much better and cheaper options available

Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les hôtels Ibis Budget sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Soyez assuré(e) que les mesures nécessaires seront mises en œuvre afin d’améliorer la qualité des prestations évoquée. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Madame/Monsieur, en l’expression de nos sentiments les meilleurs.

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