ibis budget Airport Marseille Provence

ibis budget Airport Marseille Provence 2 stars

Customer review rating (ALL Rating) 3.8/5 1,082 reviews

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Description

Hotel extras

  • Shuttle service from 5am to midnight

Hotel location

ibis budget Airport Marseille Provence

Les Salins, B.P. 116, B.P. 116 - Cedex
13729 MARIGNANE
France

  • By plane

    AEROPORT TOULON At 2424km / 1506.2 miles - Shuttle paying

  • By plane

    APT MARSEILLE PRV At 0.4km / 0.25 miles - Shuttle free

  • By plane

    MARSEILLE PROVENCE At 0.4km / 0.25 miles

  • By plane

    Marseille Marignane At 0.4km / 0.25 miles

  • By train

    AIX EN PROVENCE TGV At 15km / 9.32 miles

  • By train

    MARSEILLE ST CHARLES At 30km / 18.64 miles

  • By train

    VITROLLES At 1km / 0.62 miles

GPS:43.446026, 5.225887

Congress centre

  • PARC CHANOT 35 km / 21.75 mi

Hotel services

Check-in from - Check out up to

In summary
On site
  • Shuttle
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast

Breakfast Non contractual photo

Our accommodation(s)

Our guest reviews

Our guest reviews for
ibis budget Airport Marseille Provence

100% genuine reviews from our guests

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ALL Rating  3.8/5  1,082 reviews

TripAdvisor Rating  3.5/5  976 reviews

You get what you pay for

Customer review rating 2.0/5

Felicity Business - Confirmed reviews ALL

Ibis Budget was very much that. Uncomfortable bed, and no wifi. Useful shuttle bus to airport though and breakfast good for price and long time window to get it.

Massive problem had to change hotel was charged twice

Customer review rating 0.5/5

Simon Solo - Confirmed reviews ALL

I arrived at the hotel. Receptionist took my booking reference and allocated me a room. I paid in full. Then calls me in the room 10 mins later to say I’m in the wrong ibis hotel and should have been in the ibis next door. (Booking reference should have said that). In reception I’m told they have sorted it and to stay in the room I was allocated. Next day my key no longer works.!reception tell me I’m no longer in that room (despite paying for it) and to go next door. Hotel next door weren’t told by first ibis I’d arrived and charged me as no show. They make me pay for the room twice tell me it’s impossible this had happened. I have receipt to prove it did. And first ibis shouldn’t have allocated me a room which they had. It took an hour and half to sort out. I’ve paid twice. I’m really hacked off, and want my money back. Room also to hot as air con broken, couldn’t sleep. Cannot find a customer service number for ibis either. All in unacceptable.

I had a good stay

Customer review rating 3.5/5

Marina Solo - Confirmed reviews ALL

It was adequate to my expectations. The only very negative thing was the absence of internet. I hope the it was fixed.

Only thing missing was a screen for the window to keep out mosquitoes at night!

Customer review rating 4.5/5

Ann T. M. Solo - Confirmed reviews ALL

Friendly staff, comfortable bed, great breakfasts, well-located.

Convenient and reasonably priced

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Disappointed to have one bed only in a room to share with my sister. No extra pillows.

Well located, good price. Quiet room with all the necessary amenities.

Customer review rating 4.0/5

Margaret Solo - Confirmed reviews ALL

I was able to check in at 10:00 a.m. which was wonderful and take the shuttle to the airport although it is within walking distance. My only issue is that my Wi-Fi would not work on the Ibis budget network. I needed documents printed for my international flight and I could not access the internet so I went across the street to the Ibis upscale hotel and my Wi-Fi worked immediately. Not sure about that. The other thing is the sockets in my room were not active so I could not charge the battery on my devices. Otherwise the room was extraordinarily quiet and not at all like the reviews. I heard no doors slamming or people through the walls talking. It is very secure and easy to find driving into the airport area. I would stay here again based on the price, the comfort, being able to walk to the airport if needed and because of the price. It really was all together very convenient.

Well Located , good staff

Customer review rating 4.0/5

A. Solo - Confirmed reviews ALL

The staff is efficient , attentive. The mattress is maybe one I wouldn't recommend for older people , say my parents in their eighties for me for the one night it was adequate. The free shuttle was on time , and the driver was nice, even stopping and helping a driver in front of her that had taken a wrong turn and couldn't figure out what to do.

OK for overnight / airport transit stay

Customer review rating 4.0/5

Ac Solo - Confirmed reviews ALL

No English speaking staff on arrival; also no restaurant at hotel (had to go across to another hotel). Otherwise clean, and quiet considering proximity to airport.

Close to airport

Customer review rating 5.0/5

Andrea Solo - Confirmed reviews ALL

If you have an early flight this is a good hotel close to Marseille airport. Very good bed

Great staff, mediocre hotel

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

Our room was not fully clean. There were fingerprints left on the bathroom fixtures, a few little ants here and there, and a bad smell overall. When we used the sink, the basin filled with water and never drained. The very nice people at the front desk moved us to a new room immediately moved us to a new room and were very kind about it. The new room had a working sink and was cleaner, but still not completely clean.

Ok room but shower was broken

Customer review rating 4.0/5

Jens J. Families - Confirmed reviews ALL

The shower holder was broken. But since I arrived just past midnight I didn’t bother going to reception again and get a new room etc

Poorly Maintained

Customer review rating 1.0/5

James Couples - Confirmed reviews ALL

Staff are nice and location is great for the airport. But air conditioning only pumps hot air which forces you to open the windows which bring us tens to hundreds of mosquitoes that will berate you all night and leave you with bug bites all over. Also the whole hotel has an off putting smell.

Unpleasant

Customer review rating 1.0/5

Patricia A. Business - Confirmed reviews ALL

No heat in my room even though I asked front desk for help. Mosquitoes. Very poor wifi

Below average

Customer review rating 2.0/5

Anonymous Solo - Confirmed reviews ALL

The staff was very polite. However, I found a bug in the bathroom sink, and the towels had brown stains. I understand this is a budget hotel, but basic cleanliness should not have to be questioned.

ok stay

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

the bed was hard, the bathroom had a smell, and the breads at breakfast tasted like they had been frozen or refrigerated for an eternity.

Dear CHASTITY A., Thank you for taking the time to tell us about your experience at the ibis budget Aéroport Marseille-Provence. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Not worth the price

TripAdvisor rating 3.0/5

224norag Solo travel - TripAdvisor review

Shuttle not in service, felt unsafe walking at midnight from the airport with non official taxis very insisting to give you a lift, and a distance feeling much longer than the 400 yards stated in the online hotel description. Overall cleaning and comfort of the room average. Had to request to change room because of horrible smell of cigarettes smoke in the room which was unbearable and was not going away despite opening the window for ten minutes. Lift, corridors and stairs all stinking of cigarette smoke despite signs indicating it is forbidden to smoke displayed everywhere.

Good value & location

TripAdvisor rating 5.0/5

Paradise324363 Business - TripAdvisor review

Good for airport stays. I always stay here because it's within easy walking distance of the terminals and offers good value for money. Staff are friendly and breakfast is adequate. Would like to have tea/coffee in room but appreciate that at that price you can't have everything!

Just the job

TripAdvisor rating 4.0/5

wynjames Couples - TripAdvisor review

As the name says we wanted a budget hotel for one night before setting off in the morning and with shuttle to the hotel in the evening and back to the airport in the morning to do our car rental it was just that and didn't pretend to be otherwise

zweckentsprechend

TripAdvisor rating 4.0/5

Bruno S Solo travel - TripAdvisor review

Shuttle could be more efficient. I had to wait for twenty-five minutes in the summer heat. Next morning, I had to go one hour earlier, because the car was fully booked. Breakfast buffet is OK, dark bread would add a lot of satisfaction

Relaxed budget hotel

TripAdvisor rating 3.0/5

Hans H Business - TripAdvisor review

Budget hotel inside the airport area which is very good. Decent rooms considering the price and ok sound isolation, giving acceptable sleeping quality. Cleaning doesn´t give an impression of great ambitions, but isn´t poor, just very average. Service very relaxed, particularly when it comes to the breakfast. It is a budget hotel but one that could do bette in some areas with some more ambition.

Dear "Hans H" We thank you for taking the time to tell us what you thought about your stay at the Ibis BUDGET Aéroport Marseille Provence. Your comments are useful to us as part of our approach to improve our quality. See you soon in Provence, Best regards

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