ibis budget Airport Marseille Provence 2 stars

Customer review rating (ALL Rating) 3.9/5 4,991 reviews

ibis budget Airport Marseille Provence
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+ 13 Services

Hotel extras

  • Advantage 1

  • Advantage 2

  • Advantage 3

Hotel location

ibis budget Airport Marseille Provence

Les Salins
B.P. 116
B.P. 116 - Cedex
13729 marignane
france

Fax: (+33)4/42793179

Check-in from 12h00

Check out up to 12h00

  • By plane

    AEROPORT TOULON At 2424km / 1506.2 miles - Shuttle paying

  • By plane

    APT MARSEILLE PRV At 0.4km / 0.25 miles - Shuttle free

  • By plane

    MARSEILLE PROVENCE At 0.4km / 0.25 miles

  • By plane

    Marseille Marignane At 0.4km / 0.25 miles

  • By train

    AIX EN PROVENCE TGV At 15km / 9.32 miles

  • By train

    MARSEILLE ST CHARLES At 30km / 18.64 miles

  • By train

    VITROLLES At 1km / 0.62 miles

GPS:43.446026, 5.225887

Congress centre

  • PARC CHANOT 35.0 km / 21.75 mi

Hotel services

Check-in from - Check out up to

In summary
  • Shuttle
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast

One breakfast Non contractual photo

Our accommodation(s)

Our guest reviews for
ibis budget Airport Marseille Provence

100% genuine reviews from our guests

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ALL Rating 3.9/5

4,991 reviews

TripAdvisor Rating 3.5/5

969 reviews

Good stay

Customer review rating 5.0/5

Gael Solo - 16/11/2021 Confirmed reviews ALL

I had an early flight and was still able to get a decent amount of sleep before 3am thanks to ibis.

Good stay

Customer review rating 3.5/5

Thierry T. Families - 14/11/2021 Confirmed reviews ALL

I would say that the room was clean and reasonably priced. One thing that I did not like at all was the smoky smell of people apparently smoking in the rooms below me. The odor would fill my room and since I have a cigarette smoke allergy, I had to open the window which in turn allowed sound and outside lights to get into the room... perhaps, a better filtration system or an exhaust fan would be necessary.

No airport shuttle - unacceptable for an airport hotel

Customer review rating 3.0/5

C. Solo - 04/11/2021 Confirmed reviews ALL

I booked this hotel with the assumption that there would be a free shuttle. Upon check in, I noticed the huge screen behind the receptionist with the shuttle timings and she told me they don’t have them since the beginning of the pandemic.. I asked if she could call the Ibis next door and ask if they could drive me and she said no. It’s a bit ridiculous to pay €10 for a 4 minute ride and for an airport hotel to 1) not have a shuttle and 2) not at least share costs with the other ibis literally next door. Will not stay again. Also, there were squished mosquitoes on the walls of the room.

mosquitoes and ants

Customer review rating 0.5/5

Max Families - 25/10/2021 Confirmed reviews ALL

mosquitoes and ants they were everywhere

well located but no clear instructions from airport and no pedestrian walkway, particularly dangerous at night

Customer review rating 4.0/5

Sue F. Couples - 21/10/2021 Confirmed reviews ALL

okay for the price we paid

Good value but hotel does need a bit of up keep

Customer review rating 3.5/5

Michel G. Couples - 17/10/2021 Confirmed reviews ALL

Picked the hotel because of the price but the room especially the bath needs a bit of maintenance and showing it’s age

Not good

Customer review rating 1.0/5

Claude P. Solo - 08/10/2021 Confirmed reviews ALL

Nothing worked. Shower and toilet appalling. Coffee machines out of order. Bus to airport non existent. All bad.

well located.

Customer review rating 3.0/5

Anonymous Solo - 06/10/2021 Confirmed reviews ALL

Not good and probably will not stay again if I can help it. I was told by phone that a taxi reservation could be made at the hotel. A rude employee refused to do it saying that it was impossible. The urging of another employee finally got her to relent and make the reservation. The next morning the taxi did not enter the gate, like I was assured that it would and another couple took my taxi. I returned to the front desk and had to repeatedly ask the clerk to call another. I still had to take bags and dog outside the gate. I have stayed here many times in the past. I will probably not sty again.

Bad hotel

Customer review rating 0.5/5

Don T. Couples - 28/09/2021 Confirmed reviews ALL

We have stayed at several Ibis hotels as we travel in Europe. This experience will result in us never staying in another one. Where do I begin. We chose this hotel because it was close to the airport and had an “airport shuttle running from 5:00 am until midnight “. Well, upon check-in we were informed they no longer had the shuttle with no apology. I asked why the Accor website still listed this amenity and staff informed us that they have contacted corporate “many times” but still it hasn’t been corrected. At the “ice machine “ location there was no ice machine. We were told we could go to the Ibis Styles across the street and they would give us ice. Not so. The staff there was very surly and said since we weren’t staying there they couldn’t give us any. After much insistence, they gave us a paper cup with 5 ice cubes and said the “Budget Ibis” shouldn’t have sent us. Requested twin beds, got a double bed. The shower holder was broken off the wall. The TV connection was constantly distorted as if there was a buffering issue. The quality of the breakfast not worth the money. The hotel address on the reservation confirmation was not recognized by GPS. The staff said that it never worked because it isn’t a valid address. Again no apology.

Clean, and so close to the airport

Customer review rating 5.0/5

Guillaume Couples - 27/09/2021 Confirmed reviews ALL

As many customers, we stayed at this hotel because we had an early flight. The people at the reception were nice, and explained how to get to the airport by walking (no shuttle because of COVID at the time we stayed), and taking a cart to carry our luggage. The terminal is about 800 m from the hotel, with plenty of signs to indicate the directions through the parking lots; we did not feel unsafe walking in the early hours of the day when all was still dark. The room was small but very clean. I would gladly stay again if needed. The parking is gated, so we felt safe all the time.

Disappointed

Customer review rating 1.5/5

M.a. Solo - 26/09/2021 Confirmed reviews ALL

The accommodation was simple but clean and fine. however, the absence of a shuttle to go to the terminals, for a hotel within an airport, was a big disappointment. Ease of access to terminal is the main reason for choosing to stay at an airport hotel.

well located

Customer review rating 1.5/5

Anonymous Families - 18/09/2021 Confirmed reviews ALL

Very spartan room. Reception desk friendly, and I was woken up as requested. No shuttle provided and walking in the dark, and carting two suitcases on a buggy on a road travelled by cars to the terminals was not a pleasant experience.

Better rates!!

Customer review rating 4.5/5

V. Families - 15/09/2021 Confirmed reviews ALL

This was a clean cheap and quiet hotel. The indoor & outdoor restaurant was within 2 minutes walking distance, and the airport at 10 minutes walking distance. The breakfast was a buffet with fresh croissants & pains au chocolat, eggs, muffins, yogurt, cereals, and more. Good variety of warm beverages, and of course fresh baguettes. Free wifi. I highly recommend this hotel.

pleasant

Customer review rating 4.0/5

Anonymous Solo - 08/09/2021 Confirmed reviews ALL

nothing more nothing less just the basics

Excellent for my needs

Customer review rating 4.0/5

Steve, W. U. Solo - 02/09/2021 Confirmed reviews ALL

Well located, room request granted, very comfortable stay.

Not worth the price

TripAdvisor rating 3.0/5

224norag Solo travel - 17/07/2021 TripAdvisor review

Shuttle not in service, felt unsafe walking at midnight from the airport with non official taxis very insisting to give you a lift, and a distance feeling much longer than the 400 yards stated in the online hotel description. Overall cleaning and comfort of the room average. Had to request to change room because of horrible smell of cigarettes smoke in the room which was unbearable and was not going away despite opening the window for ten minutes. Lift, corridors and stairs all stinking of cigarette smoke despite signs indicating it is forbidden to smoke displayed everywhere.

Good value & location

TripAdvisor rating 5.0/5

Paradise324363 Business - 08/03/2020 TripAdvisor review

Good for airport stays. I always stay here because it's within easy walking distance of the terminals and offers good value for money. Staff are friendly and breakfast is adequate. Would like to have tea/coffee in room but appreciate that at that price you can't have everything!

Just the job

TripAdvisor rating 4.0/5

wynjames Couples - 26/09/2019 TripAdvisor review

As the name says we wanted a budget hotel for one night before setting off in the morning and with shuttle to the hotel in the evening and back to the airport in the morning to do our car rental it was just that and didn't pretend to be otherwise

zweckentsprechend

TripAdvisor rating 4.0/5

Bruno S Solo travel - 11/07/2019 TripAdvisor review

Shuttle could be more efficient. I had to wait for twenty-five minutes in the summer heat. Next morning, I had to go one hour earlier, because the car was fully booked. Breakfast buffet is OK, dark bread would add a lot of satisfaction

Relaxed budget hotel

TripAdvisor rating 3.0/5

Hans H Business - 13/05/2019 TripAdvisor review

Budget hotel inside the airport area which is very good. Decent rooms considering the price and ok sound isolation, giving acceptable sleeping quality. Cleaning doesn´t give an impression of great ambitions, but isn´t poor, just very average. Service very relaxed, particularly when it comes to the breakfast. It is a budget hotel but one that could do bette in some areas with some more ambition.

Dear "Hans H" We thank you for taking the time to tell us what you thought about your stay at the Ibis BUDGET Aéroport Marseille Provence. Your comments are useful to us as part of our approach to improve our quality. See you soon in Provence, Best regards

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