Hotel - Mercure Alameda Quito
Mercure Hotel Mercure Hotel

Mercure Alameda Quito

4.0/5 901 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying

Leisure and activities

Catering

  • Breakfast

Business services

See all services

Hotel location

Companies and event centres nearby

Company

ASAMBLEA NACIONAL2 km / 1.24 mi SRI1 km / 0.62 mi
CANCILLERIA ECUADOR1 km / 0.62 mi

Congress centre

CEMEXPO30 km / 18.64 mi EXPOCENTURY3 km / 1.86 mi

Exhibition centre

EXPOCENTURY3 km / 1.86 mi

Your meetings and events

The contemporary-designed events area includes six halls with a capacity of between 15 and 150 people. Our staff will cover everything, from planning to carrying out your event in a professional manner, attending to all of your requests.

Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
CEIBOS 42 m2 2 m 0 0 20 0 30
PINOS 60 m2 2 m 30 20 30 25 30
LAURELES 75 m2 2 m 30 25 25 35 40
CEDROS 97 m2 2 m 40 20 20 20 40
ARUPOS 115 m2 2 m 60 25 60 30 50
ROBLES 182 m2 2 m 120 50 50 60 120
ÁLAMOS 200 m2 3 m 200 60 200 120 150
CIPRECES 550 m2 7 m 500 70 500 180 320
    • Auditorium
    • Flipchart
    • Videoconferencing
    • Audio and video equipment
    • Podium
    • Lectern
    • Day light
    • Slide projector
    • High speed transmission line
    • WIFI access
    • Video equipment
    • Overhead projector
    • Fine Cuisine
    • Wedding ceremony
    • Accommodation
    • Conference hotel

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

It has 143 rooms, many of which have recently been renovated, soundproofed and equipped for your comfort to provide you with pleasant surroundings where you can combine business and leisure, in line with our motto "The pleasure's all yours."

  • 143 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 2 family rooms
  • 5 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 110/120 V AC
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Remote control TV
    • Cordless telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Phone with 2 handsets in room
    • TV with on-screen billing info
    • WIFI in your room
    • Direct dial telephone
    • Baby bed
    • Computer
    • High speed transmission line
    • Fax machine
    • Suite TV
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Jacuzzi
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars
4.6/5 ALL Rating 3,425 reviews

Our guest reviews for
Mercure Alameda Quito

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 901 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Jimmy P. Business - 27/11/2019 Confirmed reviews ALL
« The best expeeience ever. Exelent service!!! »

This is just like when you get home. Every body os smaling and well coming you back Every time. Always ready to help you on the things you need. It was awesome!

Andres C. Business - 24/11/2019 Confirmed reviews ALL
« Genial ! »

Comfortable, relajada

Anonymous Couples - 18/11/2019 Confirmed reviews ALL
« very nice; good staff, good location, room was nice. »

very nice; good staff, good location, room was nice.

Anonymous Business - 04/11/2019 Confirmed reviews ALL
« nice rooms, good location near to restaurants and bars without being noisy »

the restaurant serves surprisingly tasty food, all the staff is friendly and ther is a pleasant hotel bar. Breakfast starts ar 04:00, so nice if you have an early flight.

Anonymous Friends - 29/10/2019 Confirmed reviews ALL

We stayed at the hotel during the period of civil unrest. We were extremely impressed with how each member of your staff went out of their way to ensure the safety and comfort of not only the hotel guests but for all of the staff members themselves during this challenging time. Thank-you for all that you did for us.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bernhard. We very much appreciate your comments regarding your stay at the Mercure Alameda Quito. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marisol Mosquera General Manager

Navid Couples - 08/10/2019 Confirmed reviews ALL
« Great stay! »

Nice, clean room with everything we could ask for. Very courteous staff. Overall great stay!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Navid, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marisol Mosquera General Manager

G. Business - 30/09/2019 Confirmed reviews ALL
« Good stay except that we got one large bed instead of 2 double beds »

I have booked a room with 2 single bed and got a room with a queen size bed. The person is charge has immediately provided an extra single bed which was nice from her but must admit being a bit disappointed. Having booked the room via Booking.com I concluded that there was a lack of communication between this website and the hotel...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Aude Thank you for taking the time to tell us about your experience at the Mercure Alameda Quito. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marisol Mosquera General Manager

Anonymous Business - 27/09/2019 Confirmed reviews ALL
« A couple things to improve »

The hotel was clean and well located. Overall it was a good experience but ran into issues when trying to get an iron and ironing board, after several calls at different times (Early morning, after check out time and in the evening) I got them. Waiting times during check in and check out were quite long.

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Josue, Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que usted haya disfrutado su estancia con nosotros y esperamos poder verlo pronto de vuelta. Atentamente, Marisol Mosquera Gerente General

Fulvio Business - 25/09/2019 Confirmed reviews ALL
« Nice small hotel with all you need for business or pleasure journey in Quito »

Staff peoples are very nice and helpfull, very professional . Hotel services are very good. Location is also very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fulvio, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marisol Mosquera General Manager

Anonymous Couples - 25/09/2019 Confirmed reviews ALL
« We really enjoyed our stay here in Quito. »

Our room was very comfortable and clean. The food was delicious and the presentation was excellent. The services in this hotel are numerous and the entire staff was happy to offer help if needed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carol, We very much appreciate your comments regarding your stay at the Mercure Alameda Quito. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marisol Mosquera General Manager

Carlos K. Solo - 21/09/2019 Confirmed reviews ALL

Fair, I have stayed at different Mercure hotels. Stayed 3 nights, booked the large suite etc. Amenities, same from the checking date until check out, asked but did not deliver. Same for complementary water, coffee.....

Dakota Couples - 15/09/2019 Confirmed reviews ALL
« Great stay! »

Everyone was friendly, the room was clean and comfortable, the food was great and we greatly enjoyed our time at your hotel!

Maureen V. Couples - 14/09/2019 Confirmed reviews ALL
« Everything was very good and everyone was very helpful »

We really enjoyed our stay and the front desk were very helpful

Frescia A. Couples - 07/09/2019 Confirmed reviews ALL

The hotel is wonderful. Excellent location, the staff was extremely nice, the room was clean and super comfortable.

O. J. C. N. Business - 31/08/2019 Confirmed reviews ALL
« A returning guest, not once but twice »

From check-in to check-out, a flawless stay. I had a quiet room with plenty of natural light, and I liked that rooms are not carpeted (which I find healthier for the guest). I like the hotel's modern style, and it's spacious lobby with the water fountain. It is commendable that the hotel does not offer water or other beverages in plastic bottles (water dispensers are located in every floor) nor plastic bags. As always the staff was welcoming and attentive.

M J. Friends - 28/08/2019 Confirmed reviews ALL
« Very pleasant »

The hotel is located very centrally and we were within easy walking distance to shops and parks. Our room was very beautifully decorated. The staff was quite helpful and very professional. The breakfast consisted of a wide variety of delicious fruits and hot dishes.

Iain Friends - 27/08/2019 Confirmed reviews ALL
« Short stay »

Accommodation good, some meals less so

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marisol Mosquera General Manager

Hilda Friends - 09/08/2019 Confirmed reviews ALL

The hotel is in an excellent location. It had places to eat that we could easily walk to. We were very satisfied with the staff. They were a pleasure to interact with and always helpful and friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Estimada Hilda, Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que usted haya disfrutado su estancia con nosotros y esperamos poder verla pronto de vuelta. Atentamente, Marisol Mosquera Gerente General

Juan P. Business - 05/08/2019 Confirmed reviews ALL
« Outstanding experience »

Very nice place to stay, all the personnel so kind, they guided you in every step from breakfast to laundry. Room was spotless every day when I came back from work,

Our hotel has responded to the review
Our hotel has responded to the review

Dear Juan, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marisol Mosquera General Manager

Emilio F. Families - 04/08/2019 Confirmed reviews ALL
« Awesome service »

Helped me with every request

Our hotel has responded to the review
Our hotel has responded to the review

Dear Luis Emilio, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marisol Mosquera General Manager

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