ibis Amsterdam City West Hotel 3 stars

Customer review rating 4.2/5 5,690 reviews

ALLSAFE approved hotel

ibis Amsterdam City West
See on a map
+ 14 Services

Hotel extras

  • Easy connection to the city centre of Amsterdam

  • Downtown is easy to reach by bicycle, bus and metro

  • Free parking on weekends, affordable during the week

  • 24/7 reception and refreshments

  • An ALLSAFE Bureau Veritas certified hotel

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Amsterdam City West

Transformatorweg 36
1014 AK amsterdam

Tel: +31207219174

Fax: (+31)20/5811112

Check-in from 15h00

Check out up to 12h00


  • Ibis Amsterdam City West :  50 or 51 Isolatorweg

  • By plane

    SCHIPHOL At 15km / 9.32 miles

  • By car

    S102 At 0.5km / 0.31 miles

  • By train

    SLOTERDIJK At 1km / 0.62 miles

GPS :52.39218, 4.84982


  • Conga 2.0 km / 1.24 mi
  • DE TELEGRAAF 2.0 km / 1.24 mi
  • DELL 0.1 km / 0.06 mi
  • DELOITTE 2.0 km / 1.24 mi
  • ELSEVIER 2.0 km / 1.24 mi
  • NUON 3.0 km / 1.86 mi
  • REGUS 2.0 km / 1.24 mi
  • STREAM INTERNATIONAL 0.5 km / 0.31 mi
  • UPC NEDERLAND 3.0 km / 1.86 mi
  • UWV 2.0 km / 1.24 mi

Hotel services


In the evening, the Café offers a themed approach to dining, with themes varying from one Ibis to another. Sit down, enjoy a drink or a bite to eat in a nice, friendly place. What could be simpler !

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Wi-Fi
  • Breakfast
  • Bar
Catering services
  • One Restaurant
  • One Bar
  • Snack and beverage machine
    • Snack and beverage machine
  • Breakfast
    • Buffet Additional charge
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 180 rooms
    • One room for people with reduced mobility
    • No family room
    • No connecting room
    • 180 non-smoking rooms
    • 9 floors
  • Languages spoken at the hotel
    • Spanish
    • French
    • German
    • English
    • Dutch
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High Speed WiFi Additional charge
    • WiFi in the communal areas
    • WiFi at the hotel
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Late Checkout
    • Express check-out
    • Express check-in
  • Desk equipment available
    • Shoe shine machine
  • Iron
    • Iron at reception
Access to property
  • Quarter plaza Additional charge
    • On site
    • 15 parking spaces
    • Public
    • Parking opened 24/7

Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Our guest reviews for
ibis Amsterdam City West

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

5,690 reviews

TripAdvisor Rating 4.0/5

1,907 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Conveniently located for the purpose of my stay

Customer review rating 5.0/5

Grzegorz Couples - 19/10/2021 Confirmed reviews ALL

Very good experience thanks to professional and kind staff members.

Super nice

Customer review rating 5.0/5

Jessica Couples - 13/10/2021 Confirmed reviews ALL

Everyone was so nice. Patrick on the front desk is amazing

Well located

Customer review rating 2.5/5

Benoit Solo - 11/10/2021 Confirmed reviews ALL

Small room, efficient. Layout as you would expect from IBIS, no surprises here. The bed was nice but the pillows were way too "bouncy" making them uncomfortable for the neck.

Sweet Rooms

Customer review rating 4.0/5

K.e. Families - 05/10/2021 Confirmed reviews ALL

Excellent staff, immaculate rooms, comfortable beds. Other than the location, which is pretty much in the middle of nothing, we had a very comfortable stay. There are no restaurants or grocery stores or shops anywhere near this location. For food, you either have to choose from the hotel’s overpriced and limited menu, or a Burger King next door, which is hardly a European experience! if you want to go to town and you have no car, then you must take a taxi or Uber or bus. It is not something we would have wanted to do more than once a day and of course it gets expensive. After two days, we moved into town. If you are on business, and not touring, this hotel is a great choice. Really superior front desk staff. very trendy, European decor.

Good stay

Customer review rating 4.0/5

Mykola Couples - 04/10/2021 Confirmed reviews ALL

Good rooms, comfy bed, nice shower

it was nice location close to metro station

Customer review rating 3.5/5

Maram Couples - 04/10/2021 Confirmed reviews ALL

every thing was good only i don't have kittler in my room and the hand towel was not smiling nice

Good stay

Customer review rating 4.0/5

Hiba D. Families - 27/09/2021 Confirmed reviews ALL

The room was located on the first floor, thus it was super noisy.. especially at night. We had difficulty falling asleep as the room was located right above the restaurant/bar.

Customer review rating 5.0/5

Zaid Couples - 22/09/2021 Confirmed reviews ALL

Very nice experience

Excellent stay - would recommend!

Customer review rating 5.0/5

Anastasia P. Friends - 20/09/2021 Confirmed reviews ALL

Clean and cozy rooms, friendly and helpful service, clear and fast communication with management, a couple of minutes away from the metro. Will come again!

Nice staff, good location

Customer review rating 4.5/5

Marc Families - 13/09/2021 Confirmed reviews ALL

Almost everything was very good with the exception of the lack of a mini fridge in the room.

Bad booking experience, good hotel experience

Customer review rating 4.0/5

Anonymous Couples - 13/09/2021 Confirmed reviews ALL

Booking the hotel on the phone was a bad experience. The Accor/hotel representative quoted a price including breakfast but when I got the confirmation it turned out to be without breakfast. We had a few more phone calls. In the end I paid more then what we had agreed on on the first call. The hotel was good. We had stayed there before. It has good beds. The breakfast was okay, although there was no buffet. There is a bus taking you from the hotel to the city center. Special mention for Nordin at reception who made us feel welcome from the start and provided friendly assistance wherever he could.

It was great.

Customer review rating 4.5/5

Kate Families - 06/09/2021 Confirmed reviews ALL

The staff were nice, especially the guy at the reception - Nordin. Check in and out was easy. The rooms were clean. The bus stop was easilu accessible and goes to/from the Amsterdam central and Sloterdijk central regularly. Overall, it was really great. They also provided a €5 voucher for each day of not requesting for the room to be cleaned as part of their environmental initiative, which in all honesty was great! *A bit of a con - There were no restaurants around (except for Burger King) which is a true bummer. We were also unable to find any groceries around. Luckily, there was one at Sloterdijk Central and of course Amsterdam Central which were two of the stops we’d always go to.

Nice stay

Customer review rating 3.5/5

Std Business - 02/09/2021 Confirmed reviews ALL

Nice hotel, all problems quickly solved by staff. Excellent & friendly staff, good food, nice & easy stay.

Hôtel agréable

Customer review rating 4.5/5

Anonymous Families - 28/08/2021 Confirmed reviews ALL

Hôtel accessible, calme , service impeccable.

Nice hotel

TripAdvisor rating 4.0/5

srandjan 24/08/2021 TripAdvisor review

It was a nice stay, but only thing was that i was disturb by the cleaning team, before my check out time! And there was no coffee because the coffee machine was broken, for such a big hotel is not possible

few days in Amsterdam

TripAdvisor rating 5.0/5

673francesco 12/02/2020 TripAdvisor review

Excellent location very close to Amsterdam Central Station by bus without spending money by taxi, the service was good and the room was clean and big enough with the possibility to have the breakfast included.

why not state the full price on your website.

TripAdvisor rating 3.0/5

bassd0n Couples - 11/12/2019 TripAdvisor review

i have stayed at this hotel on & off since 2015 it was good then. and still is to a point..however not everyone is rich'' so when they put a price up for a room it should include all taxes .that way people will know exactly how much they going to pay when they arrived..134euro.for 1night on a wooden bed is not worth it..

Good stay in a nice location.

TripAdvisor rating 4.0/5

baokere Business - 24/11/2019 TripAdvisor review

I loved staying at this hotel. Although its facilities looked a bit worn out and might need renovation,they have warm and friendly staff that would over compensate for that. Big thanks to Nordin, Feline and Kalsam who made my stay very memorable. I hope to return to this hotel

Dear Thank you for your feedback, we hope to welcome you soon again in our hotel. I will of course share your feedback with Nordin, Feline and Kalsam ;-) Kind regards Susanne van de Vinne Operations Manager Ibis Amsterdam City West

The hotel is a great compromise between location price and sleep quality. The reservation system is terrible

TripAdvisor rating 3.0/5

V7972RQricardof Family - 06/11/2019 TripAdvisor review

This hotel is in our opinion a great choice for those visiting Amsterdam. Attentive and friendly staff. However the reservation system is miserable. When I was at the airport to board I received an email from Accor informing me that my reservation was canceled. I called Accor customer support and they confirmed the cancellation of the reservation because they did not have a credit card as a guarantee. First mistake, had valid card and accepted by the hotel. The customer service clerk suggested making a new reservation at another hotel and helped make that reservation at another hotel in the accor group. When I was checking in I get an email from Ibis city west asking what time we expect to arrive ... Not being able to solve the problem over the phone and afraid of charging one night, I grabbed an uber and went to Ibis. At Ibis a friendly employee confirmed that booking at Ibis was active. As it was cheaper, I ended up staying at Ibis and canceling the Accor reservation at the other hotel. All this caused a giant stress and disorder, I ended up spending money and time not solving this problem. It's not right!!

Short & great Stay

TripAdvisor rating 5.0/5

Dream66154235595 Family - 07/09/2019 TripAdvisor review

I stayed for one night only, as it was a quick stop in my tour, but the hotel made it a nice one, the room was great bit small but its fine, the staff were too friendly, the hotel was in a good location with a close bus stop.

Dear Thank you for your nice feedback, good to read that you enjoyed your stay with us. Hoping to welcome you soon again in our hotel. Kind regards Susanne van de Vinne Operations Manager Ibis Amsterdam City West

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby