ibis Aberdeen Centre - Quayside Hotel 3 stars

Customer review rating 4.5/5 3,265 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

ibis Aberdeen Centre - Quayside
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+ 16 Services

Hotel extras

  • Prime city centre location

  • 107 modern guest rooms

  • 24h hotel bar and restaurant

  • Free WIFI in the entire hotel

  • An ALLSAFE Clifton Environmental services certified hotel.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public indoor parking (Nearby)Paying
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Manual temperature control
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Shoe shine machine
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Golf (Nearby)Paying
Business services
  • Self service business centrePaying
  • Copy/print service availablePaying

Hotel location

ibis Aberdeen Centre - Quayside

15 Shiprow
AB11 5BY
aberdeen
united kingdom

Tel: +00441224398800

Fax: (+0044)1224/285830

Check-in from 14h00

Check out up to 12h00

  • By plane

    ABERDEEN At 11.26km / 7 miles

  • By train

    ABERDEEN RAILWAY At 0.48km / 0.3 miles

GPS :57.147087, -2.094599

Congress centre

  • CONFERENCE CENTRE 4.83 km / 3.0 mi
Congress centre

Our accommodation(s)

Double room with 1 double bed

Accessible room
  • Max. number of persons: 2
  • Area: From 18 / 194 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Twin room with 2 beds

Accessible room
  • Max. number of persons: 2
  • Area: From 18 / 194 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Accessible Standard Room with 2 single bedsNon contractual photo

Accessible room
  • Max. number of persons: 2
  • Area: From 24 / 258 sq ft
Rooms

Our restaurants and bars

FOGG'S KITCHEN & BAR

Type of cuisine: International

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Non contractual photo

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Our guest reviews for
ibis Aberdeen Centre - Quayside

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

3,265 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,261 reviews

Well Located

Customer review rating 4.5/5

Stewart S. Solo - 28/11/2020 Confirmed reviews ALL

Regular customer - staff always friendly and helpful, nothing is to much trouble.

Excellent location

Customer review rating 4.5/5

Dlc Solo - 23/11/2020 Confirmed reviews ALL

I booked an early check in and late checkout at the Ibis Aberdeen. Whichnis very handy for fitting in with ferries to and from Shetland. The room was spotlessly clean and well maintained. The staff were very friendly and helpful. The hotel is in a great location for shopping and exploring and the rooms are comfy and clean. Social distancing was in place and hand sanitizer was readily available. I had a very enjoyable staff and will definitely be staying again on my next trip to Aberdeen.

Dear DONNA , We very much appreciate your comments regarding your stay at the ibis Aberdeen Centre - Quayside. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elise Clark Assistant General Manager

Very helpful and friendly staff

Customer review rating 4.5/5

Colin Solo - 21/11/2020 Confirmed reviews ALL

As always the reception staff in this Ibis were exceptionally helpful and friendly, nothing is too much for them. Hotel spotlessly clean.

Dear COLIN, We very much appreciate your comments regarding your stay at the ibis Aberdeen Centre - Quayside. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elise Clark Assistant General Manager
Customer review rating 4.5/5

Linda Friends - 08/11/2020 Confirmed reviews ALL

Lovely room , no expel air in bathroom Shower no too good Lovely clean hotel with friendly staff

Dear LINDA, We very much appreciate your comments regarding your stay at the ibis Aberdeen Centre - Quayside. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elise Clark Assistant General Manager

good hotel

Customer review rating 4.5/5

Neil Business - 06/11/2020 Confirmed reviews ALL

great staff good room.

Dear NEIL, We very much appreciate your comments regarding your stay at the ibis Aberdeen Centre - Quayside. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elise Clark Assistant General Manager

Lovely stay

Customer review rating 4.5/5

Angelica Couples - 31/10/2020 Confirmed reviews ALL

All the staff was very friendly and helpful.

Dear ANGELICA, We very much appreciate your comments regarding your stay at the ibis Aberdeen Centre - Quayside. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elise Clark Assistant General Manager

Simple but effective

Customer review rating 4.5/5

Ally Couples - 28/10/2020 Confirmed reviews ALL

We enjoyed our stay in Ibis Quayside. The view from the room was wonderful down onto the harbour. It was in an excellent location and easy to get to everything we needed in town. The staff were so kind and helpful. The whole experience felt very safe with hand sanitising and cleaning products. Our only gripe was that the room was too hot - and the temperature couldn't be altered. We opened the windows as much as we could but that meant that we heard the noise from the road below. We would definitely come back and stay again - but would see if we could do something about the temperature earlier.

Dear ALLY, We very much appreciate your comments regarding your stay at the ibis Aberdeen Centre - Quayside. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are sorry to hear that your room was too warm. Whilst our heating/cooling system works according to temperature outside, we have few other options that our team members would be glad to offer during your next stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elise Clark Assistant General Manager

Perfect for central town

Customer review rating 4.5/5

Iain M. Couples - 28/10/2020 Confirmed reviews ALL

Lovely clean hotel, very helpfull staff

Dear IAIN, We very much appreciate your comments regarding your stay at the ibis Aberdeen Centre - Quayside. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elise Clark Assistant General Manager

Well located got in room early as off the overnight boat at 7am. Aberdeen was cold and wet so really really liked getting in to rest in bed for a few hours.

Customer review rating 4.5/5

Anne H. Families - 26/10/2020 Confirmed reviews ALL

The lady on duty first thing was friendly and helpful and she was the same at breakfast on Sunday morning. A cheery person is what you need and she did exactly that. the other staff were also very helpful too so all round excellent customer interactions. Room clean and well appointed. Totally appreciated the fact I could leave my case in my room, go shopping and collect case in time for the boat. This is especially good for people travelling to and from Orkney. You should advertise this more.

Dear ANNE, We very much appreciate your comments regarding your stay at the ibis Aberdeen Centre - Quayside. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elise Clark Assistant General Manager

Great location.

Customer review rating 4.5/5

Paul Families - 24/10/2020 Confirmed reviews ALL

Other guests were noisy running in and out of a couple rooms constantly. Apart from that room and hotel was clean and welcoming.

Dear PAUL W., We very much appreciate your comments regarding your stay at the ibis Aberdeen Centre - Quayside. We are sorry that your stay was disturbed by other guests, please accept our sincere apologies. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elise Clark Assistant General Manager

Great location, quiet and very clean

Customer review rating 4.5/5

Anonymous Solo - 21/10/2020 Confirmed reviews ALL

Room was spotlessly clean, staff could not have been more helpful, especially Helen. Ibis Aberdeen is always good but has surpassed itself for customer service in these difficult times.

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Aberdeen Centre - Quayside. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elise Clark Assistant General Manager

Amazing stay helpful staff

Customer review rating 4.5/5

Gemma Families - 17/10/2020 Confirmed reviews ALL

It was really nice staff super helpful with internet and tv

Dear GEMMA, We very much appreciate your comments regarding your stay at the ibis Aberdeen Centre - Quayside. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elise Clark Assistant General Manager

Central position

Customer review rating 4.5/5

Dilys G. Couples - 10/10/2020 Confirmed reviews ALL

This is our 3rd visit in2 years...perfect situation for us.The staff are very friendly and helpful.I would like to think we could be back.

Dear DILYS, We very much appreciate your comments regarding your stay at the ibis Aberdeen Centre - Quayside. It is a great pleasure to welcome you back time and time again. Long may it continue! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elise Clark Assistant General Manager

Well Located

Customer review rating 4.5/5

Janet M. Couples - 28/09/2020 Confirmed reviews ALL

Comfortable room, pleasant staff,great location, good price

Dear JANET, We very much appreciate your comments regarding your stay at the ibis Aberdeen Centre - Quayside. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elise Clark Assistant General Manager

Pleasant stay with excellent location.

Customer review rating 4.5/5

John Couples - 28/09/2020 Confirmed reviews ALL

Warm, friendly welcome from all staff led to clean room with harbour view. An excellent location made access from the station and into the city centre a dream. Modern rooms with a warm Scottish welcome.

Dear JOHN, We very much appreciate your comments regarding your stay at the ibis Aberdeen Centre - Quayside. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elise Clark Assistant General Manager

Great customer service but cold room

Customer review rating 4.5/5

Louise Solo - 25/09/2020 Confirmed reviews ALL

The gentleman on reception the morning I departed (24 Sept) was fantastic and helped me sort out my issues and I am very thankful to him. But communicating by WhatsApp is quite clunky (can you phone reception using the mobile number?) and the room was freezing and I couldn’t work the climate control unit.

Dear LOUISE, Thank you for taking the time to tell us about your experience at the ibis Aberdeen Centre - Quayside. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Thank you for the mention of our colleague in the morning, i will make sure he sees your review. We hope to have the opportunity to welcome you back in our hotel very soon. Sincerely, Elise Clark Assistant General Manager
Customer review rating 4.5/5

Anonymous Solo - 22/09/2020 Confirmed reviews ALL

Polite efficient staff

Dear SHEENA, We very much appreciate your comments regarding your stay at the ibis Aberdeen Centre - Quayside. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elise Clark Assistant General Manager

Good overall hotel

Customer review rating 4.5/5

Anonymous Solo - 07/09/2020 Confirmed reviews ALL

Pleasant stay.Excellent value and close to the centre of the city.

Dear S., We very much appreciate your comments regarding your stay at the ibis Aberdeen Centre - Quayside. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elise Clark Assistant General Manager

Good Stay

Customer review rating 4.5/5

Anonymous Friends - 06/08/2020 Confirmed reviews ALL

Very friendly environment and conformable. Recommended

Dear KIATION-QATJON L., We very much appreciate your comments regarding your stay at the ibis Aberdeen Centre - Quayside. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elise Clark Assistant General Manager

Good location. Friendly staff.

Customer review rating 4.5/5

Vera S. Business - 23/03/2020 Confirmed reviews ALL

Pleasantly clean.

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