Mercure Sao Paulo Paulista 4 stars

Customer review rating (ALL Rating) 4.5/5 2,635 reviews

Hotel extras

  • Next to maternity clinic Pro Matre, less than 0.6 mi. to Santa Maria clinic

  • Just 2 km from the Nove de Julho and Sirio Libanes major hospitals.

  • Just 500 meters from the Brigadeiro Metro, a 5-minute walk!

  • We are 0.5 miles from Sesc Paulista and close to the main cultural centers

  • 20-minute drive to Sao Paulo Congonhas Airport

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Sao Paulo Paulista

Sao Carlos Do Pinhal, 87., Bela Vista
01333001 SAO PAULO
Brazil

GPS:-23.566065, -46.649094

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

RESTAURANTE FINAS ERVAS

The Finas Ervas restaurant is open every day, welcoming you with its warm and inviting setting. Enjoy breakfast in true Mercure style and savor the unique international cuisine and an exclusive wine list at lunch and dinner.

Your meetings and events

The events area has 4 rooms with capacity for up to 140 people. The hotel offers a specialist support team who can adapt the space to meet your specific requirements.

Room descriptions and layouts

meeting rooms

From 1 to 140 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our accommodation(s)

The Mercure São Paulo Paulista hotel offers guests renovated rooms featuring air conditioning and contemporary decor. We offer two levels of comfort: Standard Rooms and Superior Rooms, perfect for all your needs. The hotel has apartments adapted for people with reduced mobility, no-smoking apartments and a laundry service.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,635 reviews

TripAdvisor Rating  4.0/5  1,045 reviews

Basic problems

Customer review rating 2.0/5

Private Business - Confirmed reviews ALL

Unfortunately the stay was not good, the toilet flush (apparently old) stopped working in the middle of the night and obviously I didn't want anyone from maintenance in my room. As I checked out the same morning so, the inconvenience remained during the entire stay.

Great location

Customer review rating 5.0/5

Dorian N. Solo - Confirmed reviews ALL

From the moment I checked in I was treated with professionalism and respect . I don’t speak Portuguese so I was happy to know that several front desk attendants were able to help me with my questions in English . The room was very nice and the neighborhood is very lively.

Dear Dorian B., We very much appreciate your comments regarding your stay at the Mercure Sao Paulo Paulista. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rosilene Weisshaupt General Manager 11…

Well located, great stay, nice clean rooms, and extremely attentive staff

Customer review rating 5.0/5

Leo A. Solo - Confirmed reviews ALL

I stayed for two nights and was very busy during my stay. The woman who helped me at the reception was really nice, explained all the details of the stay with me patiently, and was very fast, attentive and efficient. Also, I could not turn the TV on in my room, so I asked the receptionist for some assistance downstairs. When I arrived back in my room, someone from maintenance was already knocking at the door. His name was Valfredo - he came in, fixed the TV, and explained how to use the two remote controls. I am not used with having to use two kinds of remote controls so I was quite confused, but Valfredo took his time, was quite patient and very pleasant while explaining to me how the two remote controls worked. He was really, really nice, attentive, and very efficient. Overall it was a great stay! And because of the receptionist and Valfredo, I had an even greater experience at the Mercure! Thanks!!!

Dear Leonardo A., We very much appreciate your comments regarding your stay at the Mercure Sao Paulo Paulista. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rosilene Weisshaupt General Manager 11…

Wonderful service

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

I arrived at the Mercure Sao Paulo Paulista at 6 AM after a very stressful overnight flight. I couldn't check in at my hotel until 3 PM, so I walked to the Mercure next door. The Mercure frontdesk staff was incredibly helpful. They went above and beyond to find me a room for day use. I am especially thankful for Orian, who secured me a reservation and allowed me to check in early. Five-star staff, great location, and comfortable rooms.

Dear Marcos Sawada Simoes C., We very much appreciate your comments regarding your stay at the Mercure Sao Paulo Paulista. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Happy Holidays!! Sincerely, Rosilene Weisshaupt General Manager 11…

Not so good experience this time in a Mercure Hotel

Customer review rating 3.0/5

Bruna V. Families - Confirmed reviews ALL

A bunch of bad things happened during my family' stay. Dirty bathroom, an incident in the kitchen that set off the fire alarm in the middle of the night (and my daughter is 5 years old), breakfast with no options for people with restrictions (lactose and gluten allergies).

Sra. Bruna V., Bom dia, Agradeço por ter respondido a nossa pesquisa sobre a sua hospedagem no Mercure São Paulo Paulista. Tenha certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços e prevenir futuras ocorrencias. Espero ter a oportunidade de recebe-la novamente. Boas Festas!! Atenciosamente, Rosilene Weisshaupt Gerente Geral 11…

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Other web-users rate our hotel

  • 609 reviews 9.7/10 Location
  • 878 reviews 6.8/10 Room
  • 976 reviews 8.6/10 Service
  • 61 reviews 4.7/10 WiFi
  • 504 reviews 8/10 Breakfast
  • 370 reviews 5.7/10 Cleanliness
  • 10 reviews 2.2/10 Wellness Area
  • 6 reviews 8.8/10 Bar

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