Mercure Sao Paulo Paulista

Mercure Sao Paulo Paulista 4 stars

Customer review rating (ALL Rating) 4.5/5 2,219 reviews

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Hotel extras

  • Next to maternity clinic Pro Matre, less than 0.6 mi. to Santa Maria clinic

  • Just 2 km from the Nove de Julho and Sirio Libanes major hospitals.

  • Just 500 meters from the Brigadeiro Metro, a 5-minute walk!

  • We are 0.5 miles from Sesc Paulista and close to the main cultural centers

  • 20-minute drive to Sao Paulo Congonhas Airport

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Sao Paulo Paulista

Sao Carlos Do Pinhal, 87., Bela Vista
01333001 SAO PAULO
Brazil

GPS:-23.566065, -46.649094

Telephone +55 11 3372-6800

Fax +55 11 3372-6801

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

RESTAURANTE FINAS ERVAS

The Finas Ervas restaurant is open every day, welcoming you with its warm and inviting setting. Enjoy breakfast in true Mercure style and savor the unique international cuisine and an exclusive wine list at lunch and dinner.

Your meetings and events

The events area has 4 rooms with capacity for up to 140 people. The hotel offers a specialist support team who can adapt the space to meet your specific requirements.

Room descriptions and layouts

6 

meeting rooms

From 1 to 140 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our accommodation(s)

The Mercure São Paulo Paulista hotel offers guests renovated rooms featuring air conditioning and contemporary decor. We offer two levels of comfort: Standard Rooms and Superior Rooms, perfect for all your needs. The hotel has apartments adapted for people with reduced mobility, no-smoking apartments and a laundry service.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,219 reviews

TripAdvisor Rating  4.0/5  1,032 reviews

Well located, good accommodation.

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

The hotel is well located, clean and good service. The thing which was faulty was the lighting switch circuit for the room. The main light switch was at the entrance door and not by the bed so if one wanted to locally turn off or on the light or the main light switch, one could only do that from the one by the entrance door which is poorly designed. The acoustic between the bathrooms were poor so when my partner was in the toilet, he can hear some stranger being sick from another bathroom jn another room, which is disgusting. We didn't complain as it's relatively cheap accommodation and we were only there to sleep. The ventilation in the bathroom can be improved as well as it smelt damp.

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Sao Paulo Paulista. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rosilene Weisshaupt General Manager 11…

Great location, near bars and cafés

Customer review rating 4.0/5

K. R. Friends - Confirmed reviews ALL

The overall experience was good. The highlight of the hotel is the location, you can easily reach out to bars and cafés around Av Paulista. I would definitely stay in this hotel again.

Sra. Katryne R., Bom dia Em nome de toda a nossa equipe gostaria de expressar nossa gratidão pela escolha do Mercure São Paulo Paulista e pelo tempo que disponibilizou para nos deixar os seus comentários. Todas as suas informações são muito valiosas, pois nos ajudarão a oferecer um serviço ainda melhor no futuro. Estaremos inteiramente à disposição em sua próxima viagem a São Paulo. Atenciosamente, Rosilene Weisshaupt Gerente Geral 11…

Well located, not so well clean

Customer review rating 3.5/5

Anonymous Friends - Confirmed reviews ALL

The hotel location is fantastic, near Paulista Avenue, close to two subway stations. The staff is very friendly, and the room size is ok for a couple. The only complain is about how clean the bedroom was: the airconditioning exits had a lot of dust, and the bathroom walls had some dirty spots that are not a pleasant thing to see.

Sr. Eduardo Bom dia, Agradeço por ter respondido a nossa pesquisa sobre a sua hospedagem no Mercure São Paulo Paulista. Tenha certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços e prevenir futuras ocorrências. Espero ter a oportunidade de melhor serví-lo em um futuro próximo. Atenciosamente, Rosilene Weisshaupt Gerente Geral 11…

Great stay

Customer review rating 4.0/5

Jayf Solo - Confirmed reviews ALL

Overall, stay was good as I like the location. Close to everything.

Dear Eugenio F., We very much appreciate your comments regarding your stay at the Mercure Sao Paulo Paulista. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Sincerely, Rosilene Weisshaupt Gerente Geral 11…

Great service, poor cleaning.

Customer review rating 3.5/5

Maria P. Couples - Confirmed reviews ALL

Great service from the staff and awesome location, but our room did not get cleaned during our 5 night Stay. We also found trash inside drawers and under the bed from the previous guests.

Dear Maria Guadalupe Tinajero P., Thank you for taking the time to tell us about your experience at the Mercure Sao Paulo Paulista. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rosilene Weisshaupt General Manager 11…

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Other web-users rate our hotel

  • 527 reviews 9.8/10 Location
  • 725 reviews 6.8/10 Room
  • 834 reviews 8.4/10 Service
  • 48 reviews 3.6/10 WiFi
  • 434 reviews 7.9/10 Breakfast
  • 309 reviews 6.1/10 Cleanliness

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