Mercure São Paulo Paulista Hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 11,797 reviews

ALLSAFE approved hotel

Information message

Mercure Sao Paulo Paulista Hotel
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+ 20 Services

Hotel extras

  • Next to maternity clinic Pro Matre, less than 0.6 mi. to Santa Maria clinic

  • Hotel is 1.2 miles from major hospitals Nove de Julho and Sirio Libanes

  • We are 0.3 miles away from the Brigadeiro Metro, a 5-minute walk

  • We are 0.5 miles from Sesc Paulista and close to the main cultural centers

  • Easy access to other parts of the city

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Mercure São Paulo Paulista Hotel

Rua Sao Carlos Do Pinhal,87
Bela Vista
01333001 são paulo
brazil

Fax: (+55)11/33726801

Check-in from 12h00

Check out up to 12h00

  • AV.BRIGADEIRO LUIS ANTONIO: 

  • AV.NOVE DE JULHO: 

  • AV.REBOUCAS: 

  • METRÔ BRIGADEIRO:  2 - VERDE ESTAÇÃO BRIGADEIRO

  • AV.23 DE MAIO/AV.PAULISTA: 

  • By plane

    AEROPORTO INT. GUARULHOS At 30km / 18.64 miles

  • By plane

    CONGONHAS At 10km / 6.21 miles

  • By car

    MARGINAIS TIETE E PINHEIROS At 0.1km / 0.06 miles

  • By train

    ESTACAO DA LUZ At 3.5km / 2.17 miles

GPS:-23.566065, -46.649094

Companies

  • CALDBURY ADAMS 1.0 km / 0.62 mi
  • CITIBANK 0.5 km / 0.31 mi
  • FIESP 0.8 km / 0.5 mi
  • IBM 2.0 km / 1.24 mi
  • PETROBRAS 0.7 km / 0.43 mi
  • ULTRAGAS 1.0 km / 0.0 mi

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

RESTAURANTE FINAS ERVAS

The Finas Ervas restaurant is open every day, welcoming you with its warm and inviting setting. Enjoy breakfast in true Mercure style and savor the unique international cuisine and an exclusive wine list at lunch and dinner.

Your meetings and events

The events area has 4 rooms with capacity for up to 140 people. The hotel offers a specialist support team who can adapt the space to meet your specific requirements.

Room descriptions and layouts

meeting rooms

From 1 to 140 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Flipchart

  • Videoconferencing

  • Audio and video equipment

  • WIFI access

  • Airconditioned meeting room

  • Slide projector

  • Syndicate rooms

  • Video equipment

  • Overhead projector

  • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

The Mercure São Paulo Paulista hotel offers guests renovated rooms featuring air conditioning and contemporary decor. We offer two levels of comfort: Standard Rooms and Superior Rooms, perfect for all your needs. The hotel has apartments adapted for people with reduced mobility, no-smoking apartments and a laundry service.

Room Office - Apartment without bed adapted as an office

  • Max. number of persons: 2
  • Area: From 24 / 258 sq ft
  • Business Desk

Our guest reviews for
Mercure São Paulo Paulista Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

11,797 reviews

TripAdvisor Rating 4.0/5

997 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Good stay

Customer review rating 4.5/5

Maciel D. M. Families - 24/12/2021 Confirmed reviews ALL

Team at parking is very good; team Reception is very good! The cleaning team is very good; the coffee is very good!

Sr. Maciel de M., Bom dia Em nome de toda a nossa equipe gostaria de expressar nossa gratidão pela escolha do Mercure São Paulo Paulista e pelo tempo que disponibilizou para nos deixar os seus comentários. Todas as suas informações são muito valiosas, pois nos ajudarão a oferecer um serviço melhor no futuro. Estaremos inteiramente à disposição em sua próxima viagem a São Paulo. Feliz 2022!! Atenciosamente, Rosilene Weisshaupt Gerente Geral 11…

good stay and perfect location

Customer review rating 4.5/5

Wim Business - 21/12/2021 Confirmed reviews ALL

well organized, good location, easy check-in

Dear Wimllem De K., We very much appreciate your comments regarding your stay at the Mercure São Paulo Paulista Hotel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rosilene Weisshaupt General Manager 11…
Customer review rating 3.0/5

Berton R. Business - 19/12/2021 Confirmed reviews ALL

Electrical problems in general. Old and not good bathroom conditions.

Dear Berton De Faria R., Thank you for taking the time to tell us about your experience at the Mercure São Paulo Paulista Hotel At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rosilene Weisshaupt General Manager 11…

well located, good stay.

Customer review rating 5.0/5

Tiago S. Business - 14/12/2021 Confirmed reviews ALL

Really nice hotel, everything worked fine and I had a pleasant stay.

Sr. Tiago S., Bom dia Em nome de toda a nossa equipe gostaria de expressar nossa gratidão pela escolha do Mercure São Paulo Paulista e pelo tempo que disponibilizou para nos deixar os seus comentários. Todas as suas informações são muito valiosas, pois nos ajudarão a oferecer um serviço ainda melhor no futuro. Estaremos inteiramente à disposição em sua próxima viagem a São Paulo. Atenciosamente, Rosilene Weisshaupt Gerente Geral 11…

Well located and nice stay

Customer review rating 4.5/5

M T. Friends - 01/12/2021 Confirmed reviews ALL

Hotel well located, just a block away from Av. Paulista, a lots place to dining. Receptionist very friendly too, very helpful with chek in and check for the late check out. For sure i will be back again when I'm in the city.

Dear Maladi T., We very much appreciate your comments regarding your stay at the Mercure São Paulo Paulista Hotel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rosilene Weisshaupt General Manager 11…

Location is great, Value for the money great

Customer review rating 4.5/5

Fredrik R. Business - 29/11/2021 Confirmed reviews ALL

Very friendly staff.

Dear Frederik R., We very much appreciate your comments regarding your stay at the Mercure São Paulo Paulista Hotel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rosilene Weisshaupt General Manager 11…

Excelent location, in the heart of São Paulo

Customer review rating 4.5/5

Gilberto M. Couples - 27/11/2021 Confirmed reviews ALL

Located a block away from Av Paulista, São Paulo. Friendly staff and good hotel.

Sr. Gilberto M., Boa tarde Em nome de toda a nossa equipe gostaria de expressar nossa gratidão pela escolha do Mercure São Paulo Paulista e pelo tempo que disponibilizou para nos deixar os seus comentários. Todas as suas informações são muito valiosas, pois nos ajudarão a oferecer um serviço ainda melhor no futuro. Estaremos inteiramente à disposição em sua próxima viagem a São Paulo. Atenciosamente, Rosilene Weisshaupt Gerente Geral 11…

Well located

Customer review rating 5.0/5

Pamela Couples - 17/11/2021 Confirmed reviews ALL

I just want to say that Nilda is amazing. She works at the bar. She was so nice with us and so lovely.

Prezada Sra. Pamela Bom dia Em nome de toda a nossa equipe gostaria de expressar nossa gratidão pela escolha do Mercure São Paulo Paulista e pelo tempo que disponibilizou para nos deixar os seus comentários. Todas as suas informações são muito valiosas, pois nos ajudarão a oferecer um serviço ainda melhor no futuro. Estaremos inteiramente à disposição em sua próxima viagem a São Paulo. Atenciosamente, Rosilene Weisshaupt Gerente Geral 11…

VERY GOOD

Customer review rating 4.5/5

Flavio D. S. Business - 15/10/2021 Confirmed reviews ALL

It was a very confortable room, very clean with good light and view, nice towels and marvellous shower Nice breakfast Great localization

Dear Flavio Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rosilene Weisshaupt General Manager 11…

Great stay good location

Customer review rating 4.5/5

Iain U. Solo - 29/09/2021 Confirmed reviews ALL

Loverly hotel. Great staff nice rooms and great breakfast. Close to Ave Paulista and shopping malls. Front desk staff extremely helpful. I will stay here again on my next trip to Sao Paulo.

Dear Iain S., We very much appreciate your comments regarding your stay at the Mercure São Paulo Paulista Hotel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rosilene Weisshaupt General Manager 11…

Best service, no exceptions

Customer review rating 5.0/5

Yani Business - 29/09/2021 Confirmed reviews ALL

If i"ll add to the subject line - i'd be doing a de-service. Simply outstanding.

Dear YANIV KWINTNER We very much appreciate your comments regarding your stay at the Mercure São Paulo Paulista Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rosilene Weisshaupt General Manager 11…

well located

Customer review rating 3.5/5

Michel B. Business - 28/09/2021 Confirmed reviews ALL

all ok

Dear Michel Germaine B., We very much appreciate your comments regarding your stay at the Mercure São Paulo Paulista Hotel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to receive you again. Sincerely, Rosilene Weisshaupt General Manager 11…

Always a wonderful stay.

Customer review rating 5.0/5

Lueli C. Families - 16/09/2021 Confirmed reviews ALL

This is not a luxurious hotel, but extremely well located, one block from Paulista Avenue, near subway stations and shopping malls. The staff is friendly and very helpful and the rooms are comfortable and well kept. I must say I missed having the electric kettle and the glasses in the room, but I believe this is due to COVID restrictions.

Sra. Lueli C., Boa tarde Agradeço por ter respondido a nossa pesquisa sobre a sua hospedagem no Mercure São Paulo Paulista. Tenha certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços. Espero poder recebê-la novamente. Atenciosamente, Rosilene Weisshaupt Gerente Geral 11…
Customer review rating 2.0/5

Bruno M. D. M. Solo - 05/09/2021 Confirmed reviews ALL

The hotel room was poorly cleaned. There were brown/dark stains all over the screws that hold the toilet lid to the seat. Very disgusting.

Dear Bruno Melo De M., Thank you for taking the time to tell us about your experience at the Mercure São Paulo Paulista Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rosilene Weisshaupt General Manager 11…

Great staff and very clean

Customer review rating 5.0/5

Brian Solo - 27/08/2021 Confirmed reviews ALL

Staff was very helpful and attentive. Only one suggestion, find a couple vendors to do in hotel covid testing. That would help travelers.

Dear Brian M., We very much appreciate your comments regarding your stay at the Mercure São Paulo Paulista Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rosilene Weisshaupt General Manager 11…

Boa estadia

Customer review rating 5.0/5

Geraldo H. T. Families - 16/08/2021 Confirmed reviews ALL

Atendimento tanto no check-in quanto no check-out e estacionamento eficientes

Prezado Sr. Geraldo, Obrigada pela avaliação positiva sobre sua estada no Mercure São Paulo Paulista. Espero recebê-lo em breve. Atenciosamente, Ana Carolina Soares Supervisora de Hospedagem

One night only !

TripAdvisor rating 2.0/5

Kris36257 Business - 02/03/2020 TripAdvisor review

Room was tiny, could barely walk around the bed. Breakfast is overpriced for what they give you, better of going around the corner to Starbucks or coffeeshop. Lots of people but poor customer service.

Dear Kris36257 Thank you for your comments. Every guest experience is valuable to us. I hope to have the opportunity to receive you again. Best regards,

A great experience.

TripAdvisor rating 4.0/5

alicebo20 18/02/2020 TripAdvisor review

It has been the third time I stay at Mercure Paulista. The location and the service are great. Special reference to the restaurant team, which was excellent and the housekeeper Wely (always attentive, efficient and smiling). Highly recommend this hotel.

Dear alicebo20 Thank you for your comments and I hope to receive you again. Best regards,

Nice

TripAdvisor rating 5.0/5

pabloadvba Couples - 29/08/2019 TripAdvisor review

This hotel is very good and it is near of all that you need in São Paulo such as Museums, pubs, underground and sightseeing. You can go to anyplace from this hotel spending little money because his localization ís very good.

Dear pabloadvba Thank you for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Sincerely,

Excellent location. Nice rooms.

TripAdvisor rating 4.0/5

danielnegraobh Business - 21/04/2019 TripAdvisor review

Very well located, one block from Paulista Ave. Rooms are comfortable. The bathroom needs a renovation. Have stayed here for four weeks straight. The gym is small, but enough. The best employee by far is Andrei. Very helpful and kind. If you need a calm room, make sure to ask at check in. Some rooms are noisy.

Dear Danielnegraobh Thank you so much for your feedback. We are so pleased that you enjoyed your stay with us! We look forward to welcoming you back to the Paulista soon! Best regards,

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