Hotel - Mercure Campinas Hotel
Mercure Hotel Mercure Hotel

Mercure Campinas Hotel

4.0/5 1,255 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms (Paying)
    • Wheelchair access
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early Check in from 9AM (Paying)
    • Late check-out up to 3pm (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Sauna
    • Solarium

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 horas
    • Opening hours : Week-end 24 horas

Business services

  • 6 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

3M DO BRASIL18.7 km / 11.62 mi ELEKTRO16.5 km / 10.25 mi HONDA DO BRASIL24.1 km / 14.98 mi MEDLEY8.1 km / 5.03 mi MOTOROLA DO BRASIL23 km / 14.29 mi SHERWIM WILLIAMS23.8 km / 14.79 mi UNILEVER22.7 km / 14.11 mi
E M S20.1 km / 12.49 mi GENERAL ELETRIC11.2 km / 6.96 mi IBM16.8 km / 10.44 mi MERCEDES BENZ9.1 km / 5.65 mi R BOSCH DO BRASIL11.9 km / 7.39 mi TETRA PAK30.6 km / 19.01 mi VALEO21.3 km / 13.24 mi

Your meetings and events

The Mercure Campinas hotel has 6 event rooms with a maximum capacity of 80 people, WIFI access and coffee area. The facilities are equipped with the latest technology, making it an ideal place for all kinds of meetings.

Mercure Campinas Hotel Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
NOITE DO CASTELO 20 m2 2 m 0 12 0 0 0
FOSCA 34 m2 2 m 38 12 10 18 0
MARIA TUDOR 37 m2 2 m 35 15 15 18 0
SALVATOR ROSA 44 m2 2 m 50 20 20 24 20
COLOMBO 62 m2 2 m 74 27 30 40 30
CONDOR 64 m2 2 m 80 27 30 40 30
    • Flipchart
    • Videoconferencing
    • Audio and video equipment
    • Podium
    • WIFI access
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • High speed transmission line
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

At Mercure, we do everything to ensure you have a fabulous stay with us!

  • 196 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 ALL Rating 7,205 reviews

Our guest reviews for
Mercure Campinas Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,255 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
D Families - 27/11/2019 Confirmed reviews ALL
« A Budget Hotel »

If all you want is a bed to sleep in then this is the place for you. I had four rooms for a recent stay for a family wedding in Campinas. This hotel is not in a good section of town, walking the local area does not feel safe. The hotel itself is sub-par. The shower had mold growing and the floors were dirty. The pool is very small and had not been cleaned in a while, lots of yucky stud floating around and there were never in towels out for sunbathing. Hotel food takes forever to arrive. Hotel staff not very helpful but will chase you down if you dare grab a cup of coffee.

Our hotel has responded to the review
Our hotel has responded to the review

Hi Deborah, Thank you for choosing Mercure Campinas and sharing your feedback with us. It will be a pleasure to welcome you back to our hotel. Big hug. Best regards, Mercure Campinas Management

Kellen A. Business - 14/11/2019 Confirmed reviews ALL
« Perfect time »

As always, Mercure is a wonderfull hotel to stay. This specifically hotel has a beautiful view and the bed is really confortable !

Our hotel has responded to the review
Our hotel has responded to the review

Hello Kellen, Thank you first for sharing your feedback with us. We look forward to welcoming you at another time. Big hug. Regards, Mercure Campinas Management

Anonymous Business - 28/10/2019 Confirmed reviews ALL
« Dirty sheets and card didn't work at elevator »

Bed sheet was dirty - upon arrival I noticed a blood stain on the sheets. Card did not work for elevator - had to use stairs on one occasion.

Our hotel has responded to the review
Our hotel has responded to the review

Hello Alessandra Thank you for choosing Mercure Campinas and sharing your feedback with us. We are sorry for the inconvenience of the stain on your sheet, this kind of non-standard event of our hotel. We send your feedback to the governance department coordinator. We hope to have the pleasure of welcoming you again in the near future. Big hug. Regards, Mercure Campinas Management

Solo travel - 12/10/2019 TripAdvisor review
« Almost perfect! »

Tarcisio Vieira was a great attendant, but it is not allowed to serve the welcome drink as I had on Novotel Jaragua two days ago. It will be necessary to be equal unit by unit. I desagree. Sorry, but I do not understand differente treatments hotel by hotel. I whant to think that Accor is the same instead the place or city!!!

Anonymous Business - 20/09/2019 Confirmed reviews ALL
« Very Pleasant »

The bed is great, there is much space in the room, facilities to work are very good, breakfast is delicious with lot of varieties.

Our hotel has responded to the review
Our hotel has responded to the review

Hello Shalini, Thank you for choosing Mercure Campinas and sharing your feedback with us. We hope to see you again. Big hug. Regards, Mercure Campinas Management

Me Couples - 12/09/2019 Confirmed reviews ALL
« Slept well »

Arrived late. Reception staff OK - not overly friendly or helpful. Slept well in quiet room.

Our hotel has responded to the review
Our hotel has responded to the review

Hello Antony, Thank you for choosing Mercure Campinas and sharing your feedback with us. We hope to see you at ibis Campinas again. Big hug. Regards, Mercure Campinas Management

Erika Business - 09/09/2019 Confirmed reviews ALL
« A quiet night »

It was regular, since we arrived we needed to experience a half an hour wait for our check in. I requested an iron and they haven't any iron available neither in the room, so they sent me to the 14th floor, the iron room was kind of weird, it was not for customers, I guess, it looked like internal service to me, didn't like it at all. Another thing I didn't like is that they are not prepared for foreign customers, I didn't have a connection or adapter for my lap top or cellphone and there weren't USB chargers in the room so my cellphone died until next day in the car that I could get it connected.

Our hotel has responded to the review
Our hotel has responded to the review

Hello Maria, We would like to thank you for taking the time to evaluate us. We regret that we were unable to deliver our usual standards of service during your stay. It will be a pleasure to welcome you back to our hotel. Big hug. Regards, Mercure Campinas Management

Daniel C. Solo - 04/09/2019 Confirmed reviews ALL
« Excellent trip »

Very well located, friendly staff, able to fulfill my needs. I got in pretty early (before 6AM) and they were able to grant me an early check-in for 9AM. Which was everything I needed at that point. The only thing that bothered me a bit was the checkout process. The staff asked me if there had been any mini-bar consumption and, after my negative answer, he asked through the radio for someone to check my apartment - in front of me! I know it is the process (as he 'explained' me), but it really sounded like he was checking my information - so, why bother asking me?

Our hotel has responded to the review
Our hotel has responded to the review

Hello Daniel, We would like to thank you for taking the time to evaluate us. We regret that we were unable to deliver our usual standards of service during your stay. It will be a pleasure to welcome you back to our hotel. Big hug. Regards, Mercure Campinas Management

Guilherme Solo - 03/09/2019 Confirmed reviews ALL
« Nice facilities »

Had a great time to relax in the bed and swimming pool.

Our hotel has responded to the review
Our hotel has responded to the review

Hello Guilherme, We would like to thank you for taking the time to evaluate us. We look forward to welcoming you at another time. Big hug. Regards, Mercure Campinas Management

Octavio P. Business - 26/08/2019 Confirmed reviews ALL

I was pleased to be there for the first time, although I choose the hotel because I like to relax on the pool and sauna, but those where close because of maintenance, there is no way to know this in advance and may be a reason not to choose the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Hello Octavio, Thank you for choosing Mercure Campinas and sharing your feedback with us. We hope to see you again. Big hug. Regards, Mercure Campinas Management

Guilherme Business - 16/08/2019 Confirmed reviews ALL
« Great but... »

I´m usually very satisfied with my stays at mercure, but there was one nuisance this time. Whenever I would turn the hot water on, either on the shower or on the faucet, a strong smell of solvent would rise. I reported the issue to housekeeping and front desk, but got no feedback other than "we are looking into it".

Our hotel has responded to the review
Our hotel has responded to the review

Hello Guilherme, Thank you for taking the time to comment. We would like to inform you that at the time of your stay, there were some maintenance on our water reservoir. The material that is used for internal painting of the equipment leaves a characteristic odor during the first days we release the equipment. We look forward to welcoming you at another time. Big hug. Regards, Mercure Campinas Management

Manish N. Business - 13/08/2019 Confirmed reviews ALL
« Pleasure staying at Mercure »

Everything was great at the hotel. Nice ambiance, friendly staff, went out of the way to help English speaking customer.

Our hotel has responded to the review
Our hotel has responded to the review

Hello Manish, Thanks for sharing your impressions with us. We look forward to welcoming you at another time. Big hug. Regards, Mercure Campinas Management

C K. Business - 08/08/2019 Confirmed reviews ALL
« Some good, some very bad »

I generally stay at your hotel for at least ten nights a year over many years. I arrive Sunday morning, this trip at 9:30 AM. I have always been able to enter a room to shower after the flight from the US. I was charged this trip for a half day.I do not understand why I should be charged for two and one-half hours in what was clearly an empty room. Also, Tuesday morning, there was a harsh chemical smell from the water. I mentioned this at checkout, and that I used a water bottle because I could not trust that water to brush my teeth. I was told there had been maintenance. They charged me for the water. You should know I am writing this from a competitor hotel, as I am staying Wednesday and Thursday in Campinas. For the same price, I found a better room, free breakfast, and a staff even in the restaurant that speak English. I always was relatively happy with your hotel, but by the charges I mention above, felt forced to switch, and found a better offer. Hope it was worth it to you. I do appreciate many of the employees as hard working.

Our hotel has responded to the review
Our hotel has responded to the review

Hello Charles, Thank you for taking the time to comment. We regret that we were unable to deliver our usual standards of service during your stay. All your information is very important for the improvement of our services. It will be a pleasure to welcome you back to our hotel. Big hug. Regards, Mercure Campinas Management

Hugo Business - 05/08/2019 Confirmed reviews ALL
« excelent breakfast »

organized, clean, confortable, with a nice surprise with the quality of the breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Hello Hugo, Thank you for taking the time to comment. We hope to see you again next time. Big hug. Regards, Mercure Campinas Management

Anonymous Business - 09/07/2019 Confirmed reviews ALL
« overall satisfied could have been very satisfied if some minor addl. utilities were provided in the room »

Nothing much to write. Some deviation in break fast should be provided as it was observed that it is the same menu all days and same type of stuff. A kettle for boiling water for drinking should be provided in the room.

Our hotel has responded to the review
Our hotel has responded to the review

Hello Shailesh, First of all thank you for sharing your review with us. We look forward to seeing you again next time. Big hug. Regards, Mercure Campinas Hotel

Marcos B. Business - 07/07/2019 Confirmed reviews ALL
« Filthly experience at room 1264 »

Awful, Hotel personnel didn´t acknowledge by any means my loyalty. Room assgined was average to low in maintenance: bathroon paint with some scratches. Bath screen leaking after shower. Hygienic shower leaking a lot, reported in the front desk for repair, an the only thing that they did was closing de water tap. The worst of all was the bed: smelling like a lion cage... pillows and sheets. really discusting. Never go again to this one

Our hotel has responded to the review
Our hotel has responded to the review

Hello Marcos, We would like to thank you for taking the time to evaluate us. We regret that we did not manage to present our usual service standards during your stay. We send your complaint to the maintenance department coordinator and the on-site inspection and repairs will be done. We will be happy to welcome you again to our hotel. Big hug. Regards, Mercure Campinas Hotel

Anonymous Business - 10/06/2019 Confirmed reviews ALL
« Practical »

A short stay, taking a flight early next morning.

Our hotel has responded to the review
Our hotel has responded to the review

Hello Jan, Thank you for sharing your impressions with us. We hope to have the pleasure of welcoming you again in the near future. Big hug. Regards, Mercure Campinas Hotel

Raul Business - 10/06/2019 Confirmed reviews ALL
« tranquilo »

normal

Our hotel has responded to the review
Our hotel has responded to the review

Olá Raul, Agradecemos por compartilhar suas impressões conosco. Esperamos ter o prazer de recebê-lo novamente em um futuro próximo. Grande abraço. Atenciosamente, Gerência Mercure Campinas

Willian Q. F. Business - 09/06/2019 Confirmed reviews ALL

Good experience that hotel, the internet is not good but the breakfast is amazing and rooms

Our hotel has responded to the review
Our hotel has responded to the review

Hello Willian Thank you for sharing your impressions with us. We hope to have the pleasure of welcoming you again in the near future. Big hug. Regards, Mercure Campinas Hotel

Anonymous Couples - 06/06/2019 Confirmed reviews ALL
« Good, as usual. »

The room was clean, quite and the AC worked just fine.

Our hotel has responded to the review
Our hotel has responded to the review

Hello Karl, First of all thank you for sharing your review with us. We look forward to seeing you again next time. Big hug. Regards, Mercure Campinas Hotel

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