Hotel - Novotel Suites Munich Parkstadt Schwabing
Novotel Suites Hotel Novotel Suites Hotel

Novotel Suites Munich Parkstadt Schwabing Hotel

4.0/5 1,240 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Public indoor parking (Paying)
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Suite for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
  • Boutique Gourmande

Leisure and activities

  • Fitness centre
  • Jogging track  (Nearby)

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Cold snacks
    • Opening hours : Week 24 h
    • Opening hours : Week-end 24 h
  • Snack & beverage machine

Business services

  • Web corner
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

BMW3 km / 1.86 mi MAN AG4 km / 2.49 mi MICROSOFT15 km / 9.32 mi ORACLE4 km / 2.49 mi STADTSPARKASSE0.8 km / 0.5 mi ZURICHER VERSICHERUNG0.5 km / 0.31 mi
LANGENSCHEID0.2 km / 0.12 mi MAX PLANCK INSTITUT2 km / 1.24 mi O24 km / 2.49 mi SIEMENS0.8 km / 0.5 mi SWISS LIFE0.8 km / 0.5 mi

Congress centre

ICM11 km / 6.84 mi MOC2.5 km / 1.55 mi

Exhibition centre

NEUE MESSE MUNCHEN11 km / 6.84 mi

Our suites

  • 149 suites
  • 140 non-smoking suites
  • 2 suites for people with reduced mobility
  • 149 family suites
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • RJ 11 outlet
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our suites fittings

Our restaurants and bars

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4.3/5 ALL Rating 2,236 reviews

Our guest reviews for
Novotel Suites Munich Parkstadt Schwabing

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,240 reviews
Philipp B. Business - 28/11/2019 Confirmed reviews ALL
« Bad smell in the room & room not perfectly clean »

Check-in was finde and very quick and polite. Bud entering the room a bad smell hit my nose and I had to open all the windows. It still did not go away, I am afraid it is the floor that has come of age and smells. Also the room was not very clean (toilet and information brochures obviously dirty). As it was quite late when I arrived in the room first (hours after checking in) and was very tired I saw no sense in informing hotel personnel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., I would like to offer my sincere apologies for the problems regarding the room and the house-keeping. That is unacceptable and below our standards. Please rest assured that I have already looked into this and taken steps - and within my team I will make sure that negative experiences are a rare exception in the future. I feel very bad for the inconveniences you had to deal with - and at the same time I do appreciate your feedback, which is an important component toward long lasting and continuously improving quality services. I definitely do appreciate the fact that you took the time to review your stay at Novotel Suites Muenchen Parkstadt Schwabing. Now I would like to ask you to give us another chance. I very much hope that on your next visit our services will leave you completely satisfied. We would be honored to welcome you back. Best regards, Marion Keupp General Manager

Anonymous Business - 25/11/2019 Confirmed reviews ALL
« Coaching in Munich »

Extremely pleasant, very helpful friendly staff. Clean room and facilities. Disappointed with the wake up call ! This was to test water temperatures and quality. Light fitting repaired during this surprize appointment also the bedside window blinds looking in need of repair. I am sure it would have been beneficial to inform me. Otherwise I was satisfied with the service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., I am very pleased that you took the time to review your visit with us at Novotel Suites Muenchen Parkstadt Schwabing. Thank you for your positive review, the nice feedback on the house-keeping, and also for your critique and suggestions on improvement regardin the wake up call and the information. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. We really appreciate your positive words in other aspects and are more than happy to pass them along to the respective staff members. Our employees take pride in your satisfaction and it keeps them motivated in their daily efforts to provide exceptional services. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Marion Keupp General Manager

Uwe F. Business - 19/11/2019 Confirmed reviews ALL
« Enjoyed the new refurbished room »

Had the opportunity to enjoy a new refurbished prototype room. Hopefully they will deploy this design to all the rooms asap. The old rooms are very "used" and need an upgrade.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. F., Thank you for staying with us at Novotel Suites Muenchen Parkstadt Schwabing and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. On behalf of my team, I would like to thank you for the stellar review, the highest marks in nearly all categories, and the positive remarks on the new room. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Marion Keupp General Manager

Carlos Solo - 17/11/2019 Confirmed reviews ALL
« Great »

Rooms were nice and big

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review and the great remarks on the room. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. We really hope to be able to welcome you again as our guest. Best regards, Marion Keupp General Manager

Rainer L. Business - 17/11/2019 Confirmed reviews ALL
« Pleasant stay with expected service »

Expected service-level with friendly personell at check-in counter

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., Thank you for staying with us at Novotel Suites Muenchen Parkstadt Schwabing and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review, the highest marks in nearly all categories, and the great remarks on the reception staff. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Marion Keupp General Manager

Tim D. Families - 12/11/2019 Confirmed reviews ALL
« Disturbance from the room next door and inaction from the staff »

This survey should be in German ! Our recent stay with your hotel was extremely disappointing. The guests in the room 308 turned their music very loud and we were disturbed. I called the reception numerous but I was told that they couldn't do anything about it. The music played the whole night and we could not find any sleep. The next morning when we wanted to check out there was just 1 staff who was busy on the phone. Unfortunately we could not complain because of the lack of staff. We have been guest for many years and we regret to say that the service and friendliness of the staff has dropped continuously to a significant low level. I do not understand why the staff has not called the police to get rid of the disturbing guests or wha they did not give a house ban to these people. This is unacceptable and we ask for a full compensation for ht price of 1 night. It is unacceptable that guests have to tolerate the disturbances of others and are not protected. I am looking forward to hearing from you soonest. Kind regards, Tim D.

A L. Business - 08/11/2019 Confirmed reviews ALL
« Improvements required »

Evening reception staff were good, and the lady who checked me in was very attentive. Her colleague was not very interested in her job role. Daytime reception staff require further training in customer service and what it means to be in a reception role.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. L., I would like to offer my sincere apologies for the problems regarding the (daytime) reception staff. That is unacceptable and below our standards. Please rest assured that I have already looked into this and taken steps - and within my team I will make sure that negative experiences are a rare exception in the future. I feel very bad for the inconveniences you had to deal with - and at the same time I do appreciate your feedback, which is an important component toward long lasting and continuously improving quality services. I definitely do appreciate the fact that you took the time to review your stay at Novotel Suites Muenchen Parkstadt Schwabing. Now I would like to ask you to give us another chance. I very much hope that on your next visit our services will leave you completely satisfied. We would be honored to welcome you back. Best regards, Marion Keupp General Manager

Raphael Business - 05/11/2019 Confirmed reviews ALL
« Business Trip »

As usual check-in/check-out was quick and easy. All personnel is quite nice and charming and the breakfast gave me a good start into the day. However, what one can notice in the rooms quite some furniture is worn out and it would be good to do some refurbishment.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., I am very pleased that you took the time to review your visit with us at Novotel Suites Muenchen Parkstadt Schwabing. Thank you for your positive review, the nice feedback on the breakfast and the staff, and also for your critique and suggestions on improvement regarding the room. Please accept my apologies for the inconveniences you had to deal with. We really appreciate your positive words in other aspects and are more than happy to pass them along to the respective staff members. Our employees take pride in your satisfaction and it keeps them motivated in their daily efforts to provide exceptional services. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Marion Keupp General Manager

N. A. Families - 03/11/2019 Confirmed reviews ALL
« Excellent »

Very good for living with family room space big , help disk counter excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. N., Thank you for taking the time to review your stay at Novotel Suites Muenchen Parkstadt Schwabing. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our amenities. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Marion Keupp General Manager

Anonymous Business - 01/11/2019 Confirmed reviews ALL

very nice staff, but the toilette in the room was smelling awful (stinking)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. K., I am very pleased that you took the time to review your visit with us at Novotel Suites Muenchen Parkstadt Schwabing. Thank you for your positive review, the nice feedback, and also for your critique regarding the toilette We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. We really appreciate your positive words in other aspects and are more than happy to pass them along to the respective staff members. Our employees take pride in your satisfaction and it keeps them motivated in their daily efforts to provide exceptional services. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Marion Keupp General Manager

Am Business - 30/10/2019 Confirmed reviews ALL
« Novotel Suites - Muenchen Parkstadt Schwabing »

Short work trip so I booked this hotel as it was close to the office. Pleasant check in desk team. Room was large with a separate toilet room and separate shower room. Whilst it was generally clean overall, the room was far too hot (despite being there in October) and, being on floor 2 (almost ground level), there was no option to open the windows as they were locked. The aircon had been switched off and the only open was the window. Was surprised that there was an additional charge for breakfast - but perhaps that was my company's negotiated rate with the hotel. I had dinner in the Ibis (opposite Novotel) one evening which was suprisingly good (especialy the pork Schnitzel). Overall, basic, clean place. Would have been better had the aircon worked and breakfast has been included.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. M., I am sorry that you were unable to have a restful night, and I sincerely apologize for the inconveniences caused. Unfortunately, our air conditioning system, which happens to be used in most hotels, continues to reach its technical limits and allows individual adjustments within a limited range only. I assure you that we are currently consulting specialists to find a solution that will leave our guests completely satisfied. It was a pleasure to have you as our guest and I would like to thank you for taking the time to review your stay at Novotel Suites Muenchen Parkstadt Schwabing. Now I would like to ask you to give us another chance. I very much hope that on your next visit we will leave you completely satisfied. We would be honored to welcome you back. Best regards, Marion Keupp General Manager

Ilana Business - 28/10/2019 Confirmed reviews ALL
« Would have been great but hotel room was too hot! »

My husband, daughter and I enjoyed our room while we visited Munich, but were told that as it is winter in Germany the air conditioning was turned off in the hotel. As it was pretty warm, we opened the windows but all woke up throughout the night as we were very hot, and also heard people outside as we had the windows open. Also, we had to ask to have the soap in the bathrooms refilled - the person cleaning the room never checked - and he never took out the dirty glasses in the bathroom to replace them (very unusual).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. B., I would like to offer my sincere apologies for the problems regarding the house-keeping. Please rest assured that I have already looked into this and taken steps - and within my team I will make sure that negative experiences are a rare exception in the future. I am sorry that you were unable to have a restful night, and I sincerely apologize for the inconveniences caused. Unfortunately, our air conditioning system, which happens to be used in most hotels, continues to reach its technical limits and allows individual adjustments within a limited range only. I assure you that we are currently consulting specialists to find a solution that will leave our guests completely satisfied. It was a pleasure to have you as our guest and I would like to thank you for taking the time to review your stay at Novotel Suites Muenchen Parkstadt Schwabing. Now I would like to ask you to give us another chance. I very much hope that on your next visit we will leave you completely satisfied. We would be honored to welcome you back. Best regards, Marion Keupp General Manager

Pornkamol Families - 27/10/2019 Confirmed reviews ALL
« Not really a real kitchen. Outdated furniture. »

It was ok. I was mostly disappointed by the fact that there was no real kitchen. Just microwave, kettle and small sink. I thought we would have at least some small cups to heat up food for our baby but we need to do it in a plastic cup that comes with the food package. They also provide paper cups instead of real cups. Again, I didn't really like it when we had to reuse few times for our 2 night stay. They also didn't come to clean. All in all it was cheap but I wouldn't mind going somewhere else in the accor chain.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. W., Thank you very much for your visit and for taking the time to tell us about your experience at Novotel Suites Muenchen Parkstadt Schwabing. We regret that your experience with our hotel, the kitchen, the facilities and the house-keeping did not completely meet your expectations; please allow us to express our sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. We appreciate your sharing of your experiences, so that we can improve the quality of our service. Therefore we hope that you will give us the opportunity to better serve you in the near future and your next visit will be more pleasant as the previous one. Best regards, Marion Keupp General Manager

C.v. Business - 25/10/2019 Confirmed reviews ALL
« average hotel for a short stay »

the rooms are not really clean and everything looks tired and worn out the breakfast is a good experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. V., I would like to offer my sincere apologies for the problems regarding the house-keeping and the kindness of the staff. Please rest assured that I have already looked into this and taken steps - and within my team I will make sure that negative experiences are a rare exception in the future. I feel very bad for the inconveniences you had to deal with - and at the same time I do appreciate your feedback, which is an important component toward long lasting and continuously improving quality services. I definitely do appreciate the fact that you took the time to review your stay at Novotel Suites Muenchen Parkstadt Schwabing. Now I would like to ask you to give us another chance. I very much hope that on your next visit our services will leave you completely satisfied. We would be honored to welcome you back. Best regards, Marion Keupp General Manager

Boe L. Families - 25/10/2019 Confirmed reviews ALL

We booked the room for 4 persons, but there were only linens and towels for 3 persons. No refill on tea and coffee.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., I sincerely apologize for the deficiencies and human errors that unfortunately caused inconveniences for you. It sure looks like there were some major flaws within our house-keeping procedures. I appreciate your honest critique which will be the basis for discussions within our local team - and a careful evaluation of the root of these problems. Rest assured that we will take necessary measures so that an experience like yours will continue to be the rare exception. On a personal note and on behalf of my team, I would like to ask you to come back once more for an opportunity to prove to you that we can do a much better job. We would be honored to welcome you again at Novotel Suites Muenchen Parkstadt Schwabing. Best regards, Marion Keupp General Manager

Bernard Business - 25/10/2019 Confirmed reviews ALL
« One night stay only »

My stay was one of the worst. The reasons are : 1) no AC hence obliged to sleep with window open. The window heads toward the central court where people wer speaking loud and smoking till 3 AM => noise and smell that made me spend a sleepless night JUST BECAUSE THE AC is not working during winter...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., I am sorry that you were unable to have a restful night, and I sincerely apologize for the inconveniences caused. Unfortunately, our air conditioning system, which happens to be used in most hotels, continues to reach its technical limits and allows individual adjustments within a limited range only. I assure you that we are currently consulting specialists to find a solution that will leave our guests completely satisfied. It was a pleasure to have you as our guest and I would like to thank you for taking the time to review your stay at Novotel Suites Muenchen Parkstadt Schwabing. Now I would like to ask you to give us another chance. I very much hope that on your next visit we will leave you completely satisfied. We would be honored to welcome you back. Best regards, Marion Keupp General Manager

David Families - 22/10/2019 Confirmed reviews ALL
« Perfectly located accommodation that suits the purpose »

Friendly and helpful colleagues in a quiet location and affordable terms

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., we very much appreciate your comments regarding your stay at the Novotel Suites Muenchen Parkstadt Schwabing. It is always a pleasure to receive positive feedback. We are much obliged to you for the positive assessment, and the great remarks on the staff. We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay. We hope your next visit will be as pleasant as the previous one. Best regards, Marion Keupp General Manager

Nol Business - 22/10/2019 Confirmed reviews ALL
« Rooms are uncomfortably hot »

The room was uncomfortably hot and the airconditioning only worked to warm the room up even further and not cool it down. This cause me to have had to sleep with an open window which in turn was desturbing, because I could not block out sound or light with the windows.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., I am sorry that you were unable to have a restful night, and I sincerely apologize for the inconveniences caused. Unfortunately, our air conditioning system, which happens to be used in most hotels, continues to reach its technical limits and allows individual adjustments within a limited range only. I assure you that we are currently consulting specialists to find a solution that will leave our guests completely satisfied. It was a pleasure to have you as our guest and I would like to thank you for taking the time to review your stay at Novotel Suites Muenchen Parkstadt Schwabing. I very much hope that on your next visit we will leave you completely satisfied. We would be honored to welcome you back. Best regards, Marion Keupp General Manager

Mark Friends - 18/10/2019 Confirmed reviews ALL
« Great service needs some detail cleaning »

This hotel is just a few kilometers from the city center but an easy metro ride to the old town area. The service was excellent and felt the value was great considering how busy the city was do to Octoberfest. The rooms were nice but the bathroom needed some detail cleaning. The breakfast was very limited on choices and not much room to sit. All the employees were great that we encountered. Overall very nice experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., I am very pleased that you took the time to review your visit with us at Novotel Suites Muenchen Parkstadt Schwabing. Thank you for your positive review, the nice feedback, and also for your critique and suggestions on improvement regarding the house-keeping. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. We really appreciate your positive words in other aspects and are more than happy to pass them along to the respective staff members. Our employees take pride in your satisfaction and it keeps them motivated in their daily efforts to provide exceptional services. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Marion Keupp General Manager

Amanda Friends - 17/10/2019 Confirmed reviews ALL
« Awesome Stay For Oktoberfest »

Our group of six had a wonderful stay during the Oktoberfest season. The night time staff member (male and had his arm in a cast) was the best. E got it late and he checked us in right away. Helped answer all of our question. Great stay!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. A., Thank you for taking the time to review your stay at Novotel Suites Muenchen Parkstadt Schwabing. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our amenities. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Marion Keupp General Manager

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