WIFI/Internet Access- Pets allowed. Pet friendly
- Near restaurants, discotheques & shopping centers in the Vitacura area
- A few minutes from Espacio Riesco, Casa Piedra, UN and FAO
- Free access to heated pool and jacuzzi. Fitness Center available 24 hours.
- High-speed Wifi throughout the Property
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Services in the hotel and nearby
Services and practical information
PayingNovotel Santiago Vitacura Hotel, located in the Vitacura district, is the best choice for business, pleasure, shopping and culture. Walking distance to Arauco's shopping park, Casa Piedra, luxury boutiques, museums and restaurants.
Hotel location
Av. Américo Vespucio Norte 1630
Vitacura
7630340
santiago
chile
- Av. AMERICO VESPUCIO : Americo Vespucio, NA
- Estación Escuela Militar : 1, Metro Escuela Militar
- ARTURO MERINO BENITEZ At 25km / 15.53 miles
- ESTACION CENTRAL At 20km / 12.43 miles
GPS : -33.399555, -70.587833
Companies and event centres nearby
Company
Congress centre
Your meetings and events
Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel networkOur years of experience have let us build a great expertise in meetings organization.The Novotel Santiago Vitacura hotel is perfect for your events and conventions, and will take care of your training sessions, seminars, courses, lectures, cocktail receptions, conferences, trade fairs and exhibitions.
| Room name | Surface area | Height | Theatre style | U-shaped Room | Board-room | Classroom style | Banquet |
|---|---|---|---|---|---|---|---|
| DARWIN | 30 m2 | 2 m | 20 | 12 | 12 | 12 | 20 |
| EXUPERY | 30 m2 | 2 m | 0 | 0 | 10 | 0 | 0 |
| HUMBOLDT | 30 m2 | 2 m | 20 | 12 | 12 | 12 | 20 |
| AMERICO | 60 m2 | 2 m | 70 | 20 | 16 | 32 | 40 |
| VESPUCIO | 60 m2 | 2 m | 60 | 20 | 16 | 32 | 40 |
| AMERICO VESPUCIO | 120 m2 | 2 m | 120 | 34 | 0 | 60 | 80 |
| MAGALLANES | 233 m2 | 2 m | 200 | 0 | 0 | 120 | 120 |
Our rooms
Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.
Standard Room
Combine work and leisure with complete tranquility. The Standard Room combines modern décor, ergonomics and technology: air conditioning, pay TV, WIFI access and minibar. For up to 2 adults and 2 children.
- 144 rooms
- 100% non-smoking hotel
- 2 rooms for people with reduced mobility
- 103 family rooms
- 6 connecting rooms
- Extra bed in room for child
- Extra bed in room for adult
- Baby bed
Our restaurants and bars
- Mon
- Tue
- Wed
- Thurs
- Fri
- Sat
- Sun
- Mon
- Tue
- Wed
- Thurs
- Fri
- Sat
- Sun
Choose where you want to eat: the restaurant, terrace, bar or any time of the day in your room. Enjoy modern simplicity and functionality in the 365 restaurant, which offers both regional and international cuisine 24 hours a day, 365 days a year.
- Mon
- Tue
- Wed
- Thurs
- Fri
- Sat
- Sun
- Mon
- Tue
- Wed
- Thurs
- Fri
- Sat
- Sun
Relax in Bar 365, which offers a special snack menu, sandwiches, regional specialties and international cocktails (including non-alcoholic options). Early Bird breakfast (4am - 6am) and City breakfast (from 9:30am to midday) available 7 days a week.
Certificate of excellence 2019
Dear Mrs. Soledad Stella Greetings from Santiago! Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Carla Bortoletto Enc. Procesos de Calidad
Dear Mauro Jose A., Greetings from Santiago! I would like to thank you for taking the time share your comments about NOVOTEL SANTIAGO VITACURA. I am sorry that your experience did not meet your expectations, allow me to express my sincerest apologies for the inconvenience with the cleaning service. Please note that this situation was a true exception to our normal practices. Your feedback was shared with our Housekeeper and rest assured that we are taking the appropriate measures to prevent future occurrences. I appreciate your sharing your concerns, and it is my hope that you will give us the opportunity to better serve you in the near future. I am looking forward to welcoming you again at Novotel. Please do not hesitate to contact me during your next visit. Feel always welcome! Sincerely, Carla Bortoletto Enc. Procesos de Calidad
Dear Pavel P., Greetings from Santiago! Thank you for taking the time to share your feedback with us. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies for all of the inconveniences during your stay in Santiago. Yesterday I sent you an e-mail explain you about the extra charge. If you have any doubt do not hesitate to contact us. Also, I would like to comment that your feedback was shared with our Managers Team and rest assured that we are taking the appropriate measures to prevent futures occurrences. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Carla Bortoletto Enc. Procesos de Calidad
Dear Juana Candida Zelaya B., Greetings from Santiago! Thank you for taking the time to share your feedback with us. I would like to inform you that soon we will being the new restaurant menu and some vegan options will be available. I I hope we can see you again very soon, so you can prove it. Feel always welcome! Sincerely, Carla Bortoletto Enc. Procesos de Calidad
Dear Carolyn L., Greetings from Santiago! Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Carla Bortoletto Enc. Procesos de Calidad
Dear David K., Greeetings from Santiago! Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon to know the new rooms and share your opinion. Feel always welcome and have a nice week. Sincerely, Carla Bortoletto Enc. Procesos de Calidad
Dear Eduardo S., Greetings from Santiago! Thank you for the great review of our hotel! We are glad that you enjoyed your stay again and we hope to see you again very soon. Feel always welcome to NOVOTEL! We will waiting for you! Sincerely, Carla Bortoletto Enc. Procesos de Calidad
Dear Mr. S., Greetings from Santiago! Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Carla Bortoletto Enc. Procesos de Calidad
Dear Robin P., Greetings from Santiago! Thank you for your comments about your stay at Novotel Santiago Vitacura. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure this feedback will be an incentive for all our employees as we strive to continually improve the quality of our services. Also, I would like to comment that we started the renovation of the rooms. This work is necessary because the rooms are old and will have important changes for greater convenience of our guests. Thanks again for sharing your experience and we hope your next visit will be as enjoyable as the previous one. Regards, Carla Bortoletto Enc. Procesos de Calidad
Dear Daniel M., Greetings from Santiago! We very much appreciate your comments regarding your stay at the Novotel Santiago Vitacura. It is always a pleasure to receive positive feedback, even more so in these difficult days we are living in Chile. I am glad to know that you can rest well. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Feel always welcome! Sincerely, Carla Bortoletto Enc. Procesos de Calidad
Dear Marta Catarina S., We very much appreciate your comments regarding your stay at the Novotel Santiago Vitacura. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Feel always welcome! Sincerely, Carla Bortoletto Enc. Procesos de Calidad
Dear Marilyn r., We very much appreciate your comments regarding your stay at the Novotel Santiago Vitacura. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Carla Bortoletto Enc. Procesos de Calidad
Dear Frederick H., Greetings from Santiago! We very much appreciate your comments regarding your stay at the Novotel Santiago Vitacura. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Have a nice week! Sincerely, Carla Bortoletto Enc. Procesos de Calidad
Dear Peter S., Greetings from Santiago! We very much appreciate your comments regarding your stay at the Novotel Santiago Vitacura. It is always a pleasure to receive positive feedback, even more in the face of this difficult situation in which we are living here in Chile. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Feel always welcome to NOVOTEL VITACURA! Sincerely, Carla Bortoletto Enc. Procesos de Calidad
Dear Tania V., Greetings from Santiago! Thank you for taking the time to tell us about your experience at the Novotel Santiago Vitacura. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. You comments were shared with our Managers Team and rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Also I would like to comment that we have already started the renovation of the apartments. The design is very beautiful, modern and comfortable. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Carla Bortoletto Enc. Procesos de Calidad
Dear hafizimranl, Greetings from Santiago! Thank you very much for taking the time to share your review with us. I would like to inform you that our hotel is going through an important stage of changing rooms update. The structural change of the bathrooms (which is the main item of customer dissatisfaction) is considered in the project, for that reason walls are being broken to modify the lay out of the room. The project looks very beautiful, modern and will offer greater comfort to our guests. Please allow me to express my sincerely apologize for the inconvenience and we count on your comprehension. Have an excellent week! Sincerely, Carla
Dear Hafiz Imran l., Greetings from Santiago! Thank you for taking the time to tell us about your experience. Please allow me to express my sincerest apologies for the inconvenience with the noise. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Carla Bortoletto Enc. Procesos de Calidad
Dear Sonia P., Greetings from Santiago! Thank you for taking the time to tell us about your experience at the Novotel Santiago Vitacura. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. You comments were shared with our Managers Team and rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Also I would like to comment that we have already started the renovation of the apartments. The design is very beautiful, modern and comfortable. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Carla Bortoletto Enc. Procesos de Calidad
Dear Nan Z., Greetings from Santiago! Thank you for taking the time to tell us about your experience at our hotel. Please allow me to express my sincerest apologies for any inconvenience with the water of shower. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Also, I would like to comment that we have already started the renovation of apartments. I hope to see you again for you can share your opinion of the new room. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Carla Bortoletto Enc. Procesos de Calidad
Olá Sr. Guilherme, Boa tarde! Muito obrigada por ter participado da nossa pesquisa de satisfação e enviado seus comentários. Gostaria de esclarecer que, quando a empresa nos solicitou sua reserva, já nao havia disponibilidade em apartamento com cama casal, por essa razao desde o principio foi confirmado com duas camas de solteiro. De qualquer forma, estivemos monitorando para ver se encontravamos oportunidade para altera-la antes da sua chegada, porém nao foi possivel. Espero que os demais servicos e atencao brindados tenham sido satisfatorios e que possamos melhor recebe-lo em uma próxima oportunidade. Sinta-se sempre muito bem vindo! Atenciosamente, Carla Bortoletto Enc. Procesos de Calidad
When making a booking at this hotel:
- I earn Status & Rewards points
- I do not earn points
- I can easily convert my HuaZhu Rewards points into ALL - Accor Live Limitless points (and vice versa)
- I can use my Rewards points
- I cannot use my points
- I benefit from {{fidelityCard}} advantages
- I benefit from advantages
- I do not benefit from advantages
- I can take advantage of the Members' rate
- I cannot take advantage of the Members' rate