Sofitel Agadir Thalassa sea & spa

Sofitel Agadir Thalassa sea & spa 5 estrelas

Nota clientes Avis (Classificação ALL) 4.5/5 554 comentários

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Extras do hotel

  • Com vista para o mar e para a praia privada

  • Instituto de talassoterapia: tratamentos longos e curtos, incluindo emagrecimento

  • Também disponível: Iyashi Dôme, Watermass e produtos Thalassa Sea & Skin

  • Parque de estacionamento e WIFI gratuito

  • Programa de bem-estar diário: ioga, treino cruzado e boxe fitness

Hotel aprovado por ALLSAFE

Localização do hotel

Sofitel Agadir Thalassa sea & spa

Baie des Palmiers, Cité Founty P5, Secteur touristique
80010 AGADIR
Marrocos

GPS:30.3927, -9.597191

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

Em resumo
No local
  • Piscina
  • Estacionamento
  • Transporte de ligação
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Bem-estar
  • Ar condicionado
  • Wi-Fi
  • Pequeno-almoço
  • Bar
  • Salas de reunião

As nossas reuniões e eventos

Apenas a cerca de 3 horas de voo das principais cidades europeias, o Sofitel Agadir é o local ideal para a realização de seminários e eventos motivacionais. 9 salas de reuniões com capacidade para quase 650 pessoas e concierge InspiredMeetings próprio. Com clima soalheiro e ameno durante todo o ano, o resort dispõe de configurações únicas e surpreendentes para pausas para café, almoços e jantares. As nossas equipas estão sempre ao seu dispor para melhorar a experiência de todos os seus convidados. O Sofitel Agadir Thalassa Sea & Spa dispõe de várias configurações exclusivas para a realização de eventos motivacionais e exercícios de formação de equipas e de uma vasta gama de atividades originais e personalizadas centradas na dinâmica de equipas.

Descrições e configurações das salas

salas de reuniões

De 1 a 120 

participantes

Configuração não disponível para estes critérios
  • Não tem a certeza da capacidade necessária para o seu evento?

  • Converta diferentes unidades de medida e facilite a organização dos seus eventos.

  • Este hotel não é adequado para o seu evento?

    Procure outro hotel

As nossas opções de alojamento

As cores escuras e contidas da decoração, combinadas com a elegância dos materiais, oferecem uma sensação de intimidade e tranquilidade no coração da capital Tamazigh. Todos os quartos e suites têm um terraço ou varanda mobilados, com escolha entre vista para a piscina, dunas ou mar, e permitem a entrada de uma luz suave nos espaços interiores.

Avaliações dos nossos clientes

Avaliações dos nossos clientes

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Classificação ALL  4.5/5  554 comentários

Classificação do TripAdvisor  4.5/5  3.236 comentários

Disappointing - not a 5*!

Nota Tripadvisor 2.0/5

87Zahra Couples - Avaliação com certificação TripAdvisor

Extremely disappointed with this so called “5* hotel”. The hotel should be classed as nothing more than 3*-4* purely on their standards and service. Booked Sofitel hoping the hotel will live up to our expectations of this “big world class brand”. Arrived to celebrate our anniversary which has turned into a nightmare! Sleepless nights due to hot, dusty and out-dated rooms - not cleaned to the standards of a 5* hotel. There are mosquitoes in the room!!! We have to continuously ask the reception for assistance such as extra bath robes, towels, slippers - all have been provided for one person only and the staff don’t really seem to be bothered about our disappointment. We have complained about the air conditioning in our room, they finally changed our room but the air con generally not powerful enough. The rooms are humid and suffocating and is affecting my health as i am asthmatic. We have asked for a fan but this so called 5* hotel don’t even have any so cannot provide us with one. Extra charges to use the indoor pool which is ridiculous. I understand if the charges were to use the spa but not the indoor pool especially when the outdoor pool has been closed due to weather. Prices being charged for a 5* but service is of a 3*!!! The hotel looks nice but the quality & service is highly disappointing and do not recommend booking this hotel if you are expecting 5* standard!

Dear Sir, Dear Mme, Thank you for taking the time to tell us about your experience at the Sofitel Agadir Thalassa Sea & Spa. We regret to learn that you were not satisfied with level of service that you so rightfully expect from Sofitel especially that it was your anniversary . We are sorry for the inconvenience caused. Thank you for pointing out these issues to us and rest assured that we are working with the concerned departments to resolve them. Please accept my sincere apologies for any inconvenience caused and I do hope we can welcome you once again in the Future to the Sofitel Agadir where we hope to be able to take care of you in a better manner. Sincerely, Guest Experience Manage

The best hotel we have ever been to 5*+

Nota Tripadvisor 5.0/5

Paulina220687 Couples - Avaliação com certificação TripAdvisor

On our arrival we were warmly welcomed by the Sofitel Team. Everyone there was extremely friendly . Special THAN YOU to Ibtissam (hope I spelled your name correctly) who helped me organise a surprise birthday dinner to my partner. Me and her were organising everything over the email prior to our arrival. It came up perfect. My partner did not expect a thing. Thank you once again. Your service was more than 5*. All the stuff in the hotel seemed very caring, they were helpful with everything, even the smallest query you can imagine (there was no hairdryer in our room - after me mentioning it the hairdryer was delivered to our room in less than 5mins) The food was delicious. The breakfast buffet was full of options that even if you stayed there for 2weeks you would not be able to try it all. The restaurant by the beach with an amazing menu and extraordinary views. The rooms look well kept and fully equipped. Well done SOFITEL well done !!! We really enjoyed out stay at The Sofitel. Will definitely be back in the nearest future. See you soon guys

Dear Mrs Paulina, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Aicha will be glad to read you! Sincerely, Ghizlaine El Kabous. Guest Experience Manager

Sofitel Falls Short

Nota Tripadvisor 3.0/5

Vacation38644506022 Couples - Avaliação com certificação TripAdvisor

We arrived for a weeks stay in the Sofitel after visiting Casablanca and Marrakesh and was looking forward to the same standard that we had experienced at our two previous hotels (Four Seasons) but sadly the Sofitel has a long way to go… Although it is viewed as 5* and charges 5* prices it fails to deliver the level of service you would expect. The main lobby area and the pool area are really well kept and very clean but our room was very poor, apart from the view. As an example, the light fitting was coming away from the ceiling, shower fitting coming away from the wall, broken reading light and the room did not appear to have been cleaned properly as dust piles had gathered on the floor. We had to leave the balcony door open to air the room and relieve the smell of mould. After raising concerns with guest services and a conversation with the hotel manager, they did agree this was not an acceptable position and moved us to a far better room after two days. The breakfast has a good selection of different food to cater for all tastes and Mohammad Saleem is an asset to to the hotel service team, he is friendly, welcoming and attentive. However, that really is where the good service stops. The pool service is non existent, the staff are there but unwilling to serve you, spend their time on their phones hanging around the bar rather than just simply asking if there is anything you would like. The hotel focus is more on the bigger parties/functions as opposed to the normal holiday guest. I don’t enjoy writing a bad review and rarely find the need to however in this case the Sofitel really need to improve the guest experience if they want to justify the 5* rating.

Dear Guest, Thank you for taking the time to tell us about your experience at the Sofitel Agadir Thalassa sea & spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ghizlaine El Kabous. Guest Relations Manager.

Splendide

Nota Tripadvisor 5.0/5

abdulMALEEEEEEE Friends getaway - Avaliação com certificação TripAdvisor

I enjoyed my stay the at sofitel the rooms were well maintained the beds are suppppppppppppeer comfortable and the food is just perfect , and i highly recommend moroccan coffee nos nos who was perfectly made by walid . Also i would like to thank aicha and ghizlan from the guest relation who were extremely helpful

Dear Guest, We very much appreciate your comments regarding your stay at the Sofitel Agadir Thalassa sea & spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience

Magnifique

Nota Tripadvisor 5.0/5

jeffblast Famílias - Avaliação com certificação TripAdvisor

Just WOW , the greatest experience of my life . The food was exceptional , the staff very attentive, bright and friendly specially Aisha guest relation who took great care of us and helped us whenever we were in need also azzedine who served us at restaurant La plage . I highly recommend

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Experience

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 228 comentários 9.5/10 Localização
  • 361 comentários 6.5/10 Quarto
  • 964 comentários 9/10 Serviço
  • 10 comentários 8.3/10 Internet
  • 146 comentários 5.3/10 Limpeza
  • 102 comentários 8.6/10 Pequeno-almoço
  • 63 comentários 3.3/10 Custo Benefício

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