Novotel World Trade Centre Dubai

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Novotel World Trade Centre Dubai 4 stars

Customer review rating (ALL Rating) 4.3/5 896 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Direct access to Dubai World Trade Centre

  • Free WIFI

  • Complimentary shuttle to major malls and beach

  • Walking distance to World Trade Centre Metro

  • Outdoor swimming pool

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel World Trade Centre Dubai

P o Box 9622, Al Mustaqbal Street
9622 DUBAI
United Arab Emirates

Telephone +971 4 332 0000

Fax +971 4 332 0001

Contact email

  • By plane

    DUBAI AIRPORT INT. At 6km / 3 miles

  • By car

    SHEIKH ZAYED ROAD At 0km / 0 miles

GPS:25.221171, 55.288519

Congress centre

  • DUB INT FINANCE CTR 0 km / 0 mi
  • DUBAI INTL CONV CTR 0 km / 0 mi
  • JEBEL ALI 20 km / 12 mi
  • SHEIKH ZAYED ROAD 1 km / 0 mi

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Your meetings and events

Renovated modern and trendy meeting space accommodating up to 250 guests in various settings, the Novotel World Trade Centre offers 8 flexible function rooms, each with a welcome foyer. At Novotel World Trade Centre, our extensive meeting experience team: planning, organizing, as well as state-of-the-art-equipment is here to ensure the success of your meetings and events. All function rooms are located on the 1st floor and feature state-of-the-art studio visual equipment along with natural daylight and innovative food & beverage option to impress your guests.

Room descriptions and layouts

13 

meeting rooms

From 1 to 350 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs. 412 newly refurbished rooms are tastefully decorated and fully equipped with the highest quality amenities to offer guests a memorable stay. Opt for the Suite for the spacious living area guaranteed to offer the luxury and comfort for your stay.

Our guest reviews

Our guest reviews for
Novotel World Trade Centre Dubai

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  896 reviews

TripAdvisor Rating  4.5/5  4,934 reviews

Good house keeping team

Customer review rating 5.0/5

Marvur Business - Confirmed reviews ALL

Very good my room very clean and comfortable

Dear Marvur, We very much appreciate your comments following your stay with us at the Novotel World Trade Centre. We are glad to read that you were happy with your overall stay. A positive guest experience is something we endeavor to achieve every day. Thank you again for sharing your experience and we look forward to the pleasure of welcoming you again in the near future. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Wonderful experience & Superb Housekeeping Teea

Customer review rating 5.0/5

Harish K. Business - Confirmed reviews ALL

Thank you Novotel team. Stay so far has been great. Special thanks to Sohrab, Sandeep and Mukesh and entire housekeeping team for keeping the place well maintained and sanitised.

Dear Harish K., We very much appreciate your comments following your stay with us at the Novotel World Trade Centre. We are glad to read that you were happy with your overall stay. A positive guest experience is something we endeavor to achieve every day. Thank you again for sharing your experience and we look forward to the pleasure of welcoming you again in the near future. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Good stay

Customer review rating 5.0/5

Amazing T. F. H. G. S. S. Business - Confirmed reviews ALL

It's amazing and super

Dear Valued Guest, We very much appreciate your comments following your stay with us at the Novotel World Trade Centre. We are glad to read that you were happy with your overall stay. A positive guest experience is something we endeavor to achieve every day. Thank you again for sharing your experience and we look forward to the pleasure of welcoming you again in the near future. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Honor thy guest as god

Customer review rating 5.0/5

Deepak Business - Confirmed reviews ALL

Special shout out to Anju, Ankit, Fareed, Michael, Abdul, Zidan, Lester. This team ensures that the service is spotless and excellent. In India, it is said "Athidi devo bhava" meaning 'Honor thy guest as god'. Novotel did that. One of the finest service. I stayed here for a month and experience was delightful.

Dear Deepak, We very much appreciate your comments following your stay with us at the Novotel World Trade Centre. We are glad to read that you were happy with your overall stay. A positive guest experience is something we endeavor to achieve every day. Thank you again for sharing your experience and we look forward to the pleasure of welcoming you again in the near future. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Customer review rating 5.0/5

Meir P. Couples - Confirmed reviews ALL

We enjoy every day that we stay in this hotel and specially thanks to the people that service us they were very gently

Dear Meir P., We very much appreciate your comments following your stay with us at the Novotel World Trade Centre. We are glad to read that you were happy with your overall stay. A positive guest experience is something we endeavor to achieve every day. Thank you again for sharing your experience and we look forward to the pleasure of welcoming you again in the near future. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Customer review rating 5.0/5

Jagdish K. Business - Confirmed reviews ALL

All good

Dear Jagdish k., Thank you for taking the time to complete our online guest questionnaire regarding your recent experience at Novotel World Trade Centre. We are glad to read that you were happy with the hotel's services and facilities. We look forward to the pleasure of welcoming you again in the near future. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Good stay

Customer review rating 5.0/5

Zulphikar A. Families - Confirmed reviews ALL

Very good stay

Dear Zulphikar A., Thank you for taking the time to complete our online guest questionnaire regarding your recent experience at Novotel World Trade Centre. We are glad to read that you were happy with your overall experience. We look forward to the pleasure of welcoming you again in the near future. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Very convenient for the W.

Customer review rating 4.5/5

L A. W. Business - Confirmed reviews ALL

Very convenient for the W.. Great valet parking and accessibility. Room very pleasant. Breakfast could have had a bigger range but still good.

Dear Laura Elizabeth D., We very much appreciate your comments following your stay with us at the Novotel World Trade Centre. We are glad to read that you were happy with your overall stay. A positive guest experience is something we endeavor to achieve every day. Thank you again for sharing your experience and we look forward to the pleasure of welcoming you again in the near future. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Location, clean place

Customer review rating 4.0/5

Ahmed E. Families - Confirmed reviews ALL

Very good experience. Staff are gentle and nice. Please is clean and organized.

Dear Ahmed E., We very much appreciate your comments following your stay with us at the Novotel World Trade Centre. We are glad to read that you were happy with your overall stay. A positive guest experience is something we endeavor to achieve every day. Thank you again for sharing your experience and we look forward to the pleasure of welcoming you again in the near future. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Very well experience

Customer review rating 5.0/5

Azza A. R. Families - Confirmed reviews ALL

Being a monther traveling with 3 kids. Everone did their part making things easy, fast and very helpful. Although the hotel was busy because of Eid holiday all staffs without exception were attentive and very welcoming and smiling.

Dear Azza Al R., We very much appreciate your comments following your stay with us at the Novotel World Trade Centre. We are glad to read that you were happy with your overall stay. A positive guest experience is something we endeavor to achieve every day. Thank you again for sharing your experience and we look forward to the pleasure of welcoming you again in the near future. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Very poor service

Customer review rating 1.5/5

Parasathi P. Families - Confirmed reviews ALL

Check in at 11pm and check out at noon the next day were good. Both ladies were efficient. However, service was horrible. We had a child with severe eczema asked for some ice during check in, again to the manager on duty at night but no ice was delivered to the room at ALL. We tried calling from the room no one picked up the line. Eventually our 8 year old suffered the whole night. We also needed to retrieve stuff from the car, the concierge and valet only helped when we tipped them. We had stayed 4 nights in another hotel during our stay and the service was 100% better. As such don’t think will ever stay again in this hotel.

Dear Parasathi P., Thank you for taking the time to complete our online guest questionnaire regarding your recent experience at Novotel World Trade Centre. We understand your stay has not met your expectations and we would like to offer you our sincerest apologies for any inconvenience we may have caused you. Your feedback is essential to us, in our effort to offer every one of our valued patrons a pleasant stay and I have shared your comments with the team, as this is not indicative to the standards we aspire to offer to our valued guest. Once again, we appreciate you sharing your concerns with us, and it is our hope you will give us the opportunity to better serve you in the future. Stay Safe! Sincerely yours, Maggie - Jing Ma Director Of Operations Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Good location, nice accommodation and facilities

Customer review rating 4.5/5

Seamus M. Families - Confirmed reviews ALL

Nice 1 night stay with family - relaxing with good facilities

Dear Seamus M., Thank you for taking the time to complete our online guest questionnaire regarding your recent experience at Novotel World Trade Centre and for your patronage as a valued ALL Gold Member. We are glad to read that you were happy with the hotel's location and your overall experience. We look forward to the pleasure of welcoming you again in the near future. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Satisfactory

Customer review rating 3.5/5

H. G. Business - Confirmed reviews ALL

Satisfactory. There is bit of a necessity to pull socks when it comes to hygiene in the room and this solely is in the hands of house-keeping. Carpet is bit dusty (at least experience in my room). Please also consider other conveniences such as keeping disposable slippers without which one has to walk bare foot in the room and it irks to walk on a dusty carpet.

Dear Gulamhusein H., Thank you for taking the time to complete our online guest questionnaire regarding your recent experience at Novotel World Trade Centre. We very much appreciate your constructive comments following your stay and we understand your stay has not fully met your expectations. We would like to offer you our sincerest apologies for any inconvenience we may have caused you. Your feedback is essential to us, in our effort to offer every one of our valued patrons a pleasant stay and I have shared your comments with the team in our effort to better improve our services in order for us to meet our guest’s expectations. Once again, we appreciate you sharing your concerns with us, and it is our hope you will give us the opportunity to better serve you in the future. Stay Safe! Sincerely yours, Maggie - Jing Ma Director Of Operations Novotel & Ibis World Trade Centre Dubai and Ibis One Central

extremely nice and helpful staff

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

The whole experience from check in till check out was amazing.

Dear Valued Guest, Thank you for taking the time to complete our online guest questionnaire regarding your recent experience at Novotel World Trade Centre. We are glad to read that you were happy with your overall experience. We look forward to the pleasure of welcoming you again in the near future. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Good location, good stay, good price...

Customer review rating 5.0/5

Andon Y. S. (. Ş. Couples - Confirmed reviews ALL

The location of the hotel is very good and the prices are very reasonable. The staff is very caring. We had a great week. See you again.

Dear Andon Yasenov S., We very much appreciate your comments following your stay with us at the Novotel World Trade Centre. We are glad to read that you were happy with your overall stay. A positive guest experience is something we endeavor to achieve every day. Thank you again for sharing your experience and we look forward to the pleasure of welcoming you again in the near future. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

wonderful stay

TripAdvisor rating 5.0/5

esallen2022 TripAdvisor review

All staff is very helpful and takes care of us. Swimming pool is really appreciate and there are very few people around!! This is very nice. Buffet during Ramadan period was very cheap and variété of means is impressive

Dear Valued Guest, Thank you for taking the time to share with us your experience regarding your stay at Novotel World Trade Centre. At Novotel, we strive to provide a superior service experience for every customer and we are glad that your overall stay was to your expectation including our team's great hospitality. We have shared your feedback with the team as this will serve as an encouragement to them to continue delivering great services to our valued patrons. We look forward to the next time we get to welcome you back at the hotel. Stay Safe! Kind Regards, Anoop Dhondoo Cluster General Manager

Perfect stay for 2 nights in Novotel World Trade Centre Dubai

Customer review rating 4.5/5

Kunal S. Families - Confirmed reviews ALL

We stayed in this hotel for 2 nights, the check in was smooth but the guy behind the counter was a little arrogant. Barring that no other complaints. The Family room was good for us as we were 2 adults & 2 children. The house keeping staff is the best, Chetan in particular was very helpful and made sure the room was absolutely clean. Overall im satisfied with the stay.

Dear Kunal, We very much appreciate your comments following your stay with us at the Novotel World Trade Centre. We are glad to read that you were happy with your overall stay. A positive guest experience is something we endeavor to achieve every day. Thank you again for sharing your experience and we look forward to the pleasure of welcoming you again in the near future. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Great stay, friendly staff

Customer review rating 4.0/5

John Families - Confirmed reviews ALL

Very accepting and welcoming, excellent staff and good facilities

Dear John, We very much appreciate your comments following your stay with us at the Novotel World Trade Centre. We are glad to read that you were happy with your overall stay. A positive guest experience is something we endeavor to achieve every day. Thank you again for sharing your experience and we look forward to the pleasure of welcoming you again in the near future. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Nice room and breakfast

Customer review rating 4.5/5

Pv Business - Confirmed reviews ALL

Had a good stay. The female staff member in the breakfast area served cold tea and I had to request a fresh cup. I had forgotten my key and the reception staff were exceptionally kind to give me a new one. Check in experience was also great.

Dear Priya, We very much appreciate your comments following your stay with us at the Novotel World Trade Centre. We are glad to read that you were happy with your overall stay. A positive guest experience is something we endeavor to achieve every day. Thank you again for sharing your experience and we look forward to the pleasure of welcoming you again in the near future. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager Novotel & Ibis World Trade Centre Dubai and Ibis One Central

Good stay

Customer review rating 3.0/5

Lyn Business - Confirmed reviews ALL

It was great. 1. In the beginning I felt misunderstood; had to pay upfront taxes in cash -hadn't prepared for that. Suggestion: Could these taxes be inclusive of the quote at the time an invoice is being raised? This would help serve foreigners on corporate basis better. 2. I was stopped twice from accessing meals at the Restaurant due to a staff error - not properly confirming my entitlements. Suggestion: Do thorough checks before denying a guest access to some services within the hotel. 3. Utilities in the room ought to be replaced as and when cleaning is being done. Had to ask for mine twice. 4. Overall experience I felt some staff were a bit discriminatory. Hope this is just a feeling. However great room for improvement in terms of some of the staff attitude. 5. What I liked most - celebrating my colleagues birthday despite a short notice of 12 hours as opposed to 24 hours notice as per the hotel's guide. 6. Food was great however the menu does not change - I had the same menu for my entire stay. Suggestion - the menu could change and have different themes daily to avoid boredom.

Dear Lyn, Thank you for taking the time to complete our online guest questionnaire regarding your recent experience at Novotel World Trade Centre. We very much appreciate your constructive comments following your stay and we understand your stay has not fully met your expectations. We would like to offer you our sincerest apologies for any inconvenience we may have caused you. Your feedback is essential to us, in our effort to offer every one of our valued patrons a pleasant stay and I have shared your comments with the team in our effort to better improve our services in order for us to meet our guest’s expectations. Once again, we appreciate you sharing your concerns with us, and it is our hope you will give us the opportunity to better serve you in the future. Stay Safe! Sincerely yours, Maggie - Jing Ma Director Of Operations Novotel & Ibis World Trade Centre Dubai and Ibis One Central

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