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Novotel World Trade Centre Dubai Hotel 4 stars

TripAdvisor rating 4.5/5 4,878 reviews

ALLSAFE approved hotel

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Novotel World Trade Centre Dubai
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+ 21 Services

Hotel extras

  • Direct access to Dubai World Trade Centre

  • Free WIFI

  • Complimentary shuttle to major malls and beach

  • Walking distance to World Trade Centre Metro

  • Outdoor swimming pool

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel World Trade Centre Dubai

P o Box 9622
Al Mustaqbal Street
PO Box 9622
9622 dubai
united arab emirates

Tel: +97143320000

Fax: (+971)4/3320001

Check-in from 14h00

Check out up to 12h00

  • By plane

    DUBAI AIRPORT INT. At 6km / 3.73 miles

  • By car

    SHEIKH ZAYED ROAD At 0.5km / 0.31 miles

GPS :25.221171, 55.288519

Congress centre

  • DUBAI INTL CONV CTR 0.16 km / 0.1 mi

Hotel services

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • 2 Restaurants
  • 2 Bars
  • Breakfast
    • Buffet Additional charge
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 8 Meeting rooms
  • Business Center
    • Business center with support staff
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 412 rooms
    • 6 rooms for people with reduced mobility
    • 345 family rooms
    • 132 connecting rooms
    • 198 non-smoking rooms
    • 13 floors
  • Languages spoken at the hotel
    • Italian
    • Dutch
    • Russian
    • Chinese Mandarin
    • Arabic
    • English
    • Spanish
    • French
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High speed transmission line
    • WiFi in the communal areas
    • High Speed WiFi
    • WiFi at the hotel
    • High Speed internet
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • Check In & Check-out facilities
    • Late Checkout
    • Express check-out
    • Express check-in
  • Porter
    • Porter
  • Concierge
    • Concierge
  • Desk equipment available
    • Shoe shine machine
Access to property
  • Novotel Basement Parking
    • On site
    • 60 parking spaces
    • Private
    • Parking opened 24/7
    • Parking with security service
    • Valet parking
Well-being
  • In Balance Pool by Novotel
    • Outside
    • On site
  • In Balance by Novotel
    • On site
Family
  • Services for children
    • Childrens library
    • Video game area
    • Play area

Your meetings and events

Renovated modern and trendy meeting space accommodating up to 250 guests in various settings, the Novotel World Trade Centre offers 8 flexible function rooms, each with a welcome foyer.At Novotel World Trade Centre, our extensive meeting experience team: planning, organizing, as well as state-of-the-art-equipment is here to ensure the success of your meetings and events.All function rooms are located on the 1st floor and feature state-of-the-art studio visual equipment along with natural daylight and innovative food & beverage option to impress your guests.

Room descriptions and layouts

12 

meeting rooms

From 1 to 250 

attendees

Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel

  • Convert different units of measurement and make organising your events easier.

  • Flipchart

  • Meeting room

  • Office

  • Podium

  • Lectern

  • WIFI access

  • Syndicate rooms

  • Hotel connected to conv. centre

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs. 412 newly refurbished rooms are tastefully decorated and fully equipped with the highest quality amenities to offer guests a memorable stay. Opt for the Suite for the spacious living area guaranteed to offer the luxury and comfort for your stay.

Our guest reviews for
Novotel World Trade Centre Dubai

100% genuine reviews from our guests

Find out more

TripAdvisor Rating 4.5/5

4,878 reviews

perfect for business

TripAdvisor rating 4.0/5

bnavarromailbox Business - 27/11/2021 TripAdvisor review

The check-out was too long : a nice lady was alone while we were in peak hours. Totally understaffed. Similar experience at breakfast: not enough people for a crowded breakfast. Had to chase to get coffee refill.

best hotel for the world trade center

TripAdvisor rating 4.0/5

mohamedb12345432 Business - 23/11/2021 TripAdvisor review

close to the world trade center and not too far from the downtown of dubai , nice employes but horrible restaurants and employees, very clumpsy but the rest is good. the room can get cleaner please too , and the AC give bad smell in the room

Splendid Business & Leisure Experience

TripAdvisor rating 5.0/5

JSB21782 Business - 19/09/2021 TripAdvisor review

First timer at Dubai - front desk people are sweet to extend help. Staffs like Lakhsman on bell desk are supportive. Over all staffs makes this hotel special than other Novotels. Pool Area is the best spent area.

Dear Valued Guest, Thank you for taking the time to share with us your experience regarding your stay at Novotel World Trade Centre. At Novotel, we strive to provide a superior service experience for every customer and we are glad that our associates were able to leave a positive impact during your stay. We have shared your feedback with the team, including Laxman as this will serve as an encouragement to them to continue delivering great services to our valued patrons. We look forward to the next time we get to welcome you back at the hotel. Stay Safe! Kind Regards, Anoop Dhondoo Cluster General Manager

Excellent Hotel. Excellent Staff.

TripAdvisor rating 5.0/5

Gholamhriahy 14/09/2021 TripAdvisor review

Convenient check-in. Great staff at the reception (Specially Ms. Stephanie). very clean lobby with a convenient shop at the lobby. Great staff at breakfast and restaurants. Clean rooms and great room service. Great pool and sauna facilities . Fast and easy checkout.

Dear Valued Guest, First and foremost, we would like to thank you for choosing Novotel as your hotel of choice during your recent visit. We greatly appreciate you taking the time to leave us a positive review and we are pleased to learn that you are very happy with Stephanie's great hospitality, the breakfast, the cleanliness of the lobby and your overall experience. It is always inspiring to receive such positive feedback from a satisfied guest. We hope that we will have the opportunity to welcome you back in our hotel soon. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager

Enjoyable Family Stay

TripAdvisor rating 5.0/5

mohamedg247 12/09/2021 TripAdvisor review

Family had a warm reception and accorded the highest level of customer service. Close proximity of the hotel to key attraction centres was also a plus. The food and room service orders were also great with fast turnaround times.

Dear Valued Guest, First and foremost, we would like to thank you for choosing Novotel as your hotel of choice during your recent visit. We greatly appreciate you taking the time to leave us a positive review and we are pleased to learn that your overall experience was a pleasant one. We are happy that the services of our staff and your overall experience met your expectations. We hope that we will have the opportunity to welcome you back in our hotel soon. Stay Safe! Sincerely yours, Anoop Dhondoo Cluster General Manager

Great Stay at Novotel, WTC Dubai

TripAdvisor rating 4.0/5

mohamedg247 Business - 13/04/2021 TripAdvisor review

Memorable stay at Novotel. I was particularly impressed with the high level of customer service and ALLSAFE health and safety policy all over the hotel. It was also close proximity to my meeting locations, an additional advantage staying at NOVOTEL WTC Dubai!

Dear Valued Guest, Thank you for taking the time to share with us your experience regarding your stay at Novotel World Trade Centre. At Novotel, we strive to provide a superior service for every customer and we are glad that our associates were able to leave a positive impact during your stay. We have shared your feedback with the team as this will serve as an encouragement to them to continue delivering great services to our valued patrons. We look forward to the next time we get to welcome you back at the hotel. Stay Safe! Kind Regards, Anoop Dhondoo Cluster General Manager

Novotel **** Hotel - a never seen unprofessionalism - just forget it!

TripAdvisor rating 1.0/5

christophe_spring Business - 01/03/2021 TripAdvisor review

I had cancelled my hotel on time - was charged despite confirmation. I had to intervene five times until I received the credit... and this without any apology - I have never experienced such unprofessionalism in the last 30 years.

Dear Valued Guest, Thank you for taking the time to share your comments concerning your stay with us. We are sorry that your experience did not meet your expectations and on behalf of the Hotel Team, we would like to apologize for any inconvenience that was caused. The services we provide play an essential role in making our guests’ visit memorable and although it is not pleasant to hear that we did not meet your expectations, it is vital for us to receive your feedback as it helps us identify areas requiring immediate improvement. Rest assured your comments are well noted and have been addressed with the management team to ensure that measures will be taken to improve our overall services in order to better meet our guest satisfaction. We hope that you will give us the opportunity to better serve you in your future at Novotel World Trade Centre. Stay Safe! Warm Regards, Anoop Dhondoo Cluster General Manager

A fair stay

TripAdvisor rating 3.0/5

ahmed a 29/01/2021 TripAdvisor review

that was my first time to stay in your hotel. the reason of my stay is to upgrade my Accor membership from Gold to Platinum and to give feedback on your hotel in my blog and Instagram page as part of my Accor hotels world tour. the suite that I have stayed in was quite spacious and somehow clean. room amenities were available in place. during check in I was given the safety kit as part of All Safe initiative which is must appreciated. However I have some comments on the following: 1. valet parking system: I had to pay for the valet parking an amount of AED 20 though I am an hotel guest. this is not common in a city like Dubai where all valet parking are for free for hotel guests. furthermore there was no valet boy to bring back the car for me during my check out. so I had to bring the car by myself from the basement and someone has to come to open the gate for me cuz the room door key is not linked to the security gate system. I think hotel management has to look at this and to solve this issue immediately. 2. front desk team: they are not friendly and smiling to the guests, moreover during the check out, I was asked if I had consumed anything from the minibar, though the mini bar is empty due to Covid thing. that was funny to be honest and your team have to be trained on such conversation. 3. room service was the biggest surprise; I called in the morning to order healthy breakfast. the healthy breakfast items are already set in the menu except very few items that I have a choice to choose like tea or coffee or plain / fruity yogurt. the lady on the phone asked me "what do you want to have in the healthy breakfast sir and I will prepare everything for you from the breakfast buffet". I was shocked from her answer and was trying to explain that the healthy breakfast items are already set but she didn't understand until I talked to her supervisor. unfortunately when I got the breakfast It was missing the omlette, then I had to call again to get my omlette. anyhow my experience with the room service was not good and I recommend some training for these people specially that Dubai is very famoud about the level of services provided all over the city.

Dear Valued Guest, We very much appreciate your wonderful review and it is indeed a pleasure to read that overall you had a fair stay and that you with us. Rest assured your comment regarding a certain aspect during your stay is well received and has been shared with the concerned management to further enhance on our guest's experience. Thank you for choosing to stay with us and we look forward to welcoming you again soon. Stay Safe! Warm Regards, Anoop Dhondoo Cluster General Manager

Brovo

TripAdvisor rating 5.0/5

gabiasslan Business - 03/11/2020 TripAdvisor review

Welcoming cooperative supportive and professional good breakfast team was well presented and one of spake French location was perfect to be repeated for sure good price suppose to com back in December

Dear Valued Guest, Thank you for taking the time to share with us your experience regarding your recent stay at Novotel World Trade Centre. At Novotel, we strive to provide a superior service experience for every customer and we are glad that our associates were able to leave a positive impact in your stay. We have shared your feedback with the team as this will serve as a great motivation for them to continue delivering exceptional services to our valued guests. We look forward to the pleasure of welcoming you back at the hotel soon. Stay Safe! Kind Regards, Anoop Dhondoo Cluster General Manager

Good but there are some cons in this hotel and I hope skin the future to become a better because I like the novotelhot

TripAdvisor rating 3.0/5

latifka22 Business - 02/11/2020 TripAdvisor review

Good but there are some cobs in this hotel and I hope that in the future it will become a better hotel because I like the novotel around the world and there are some Egyptians around the hotel making noise in the night. q

Dear Valued Guest, We very much appreciate your wonderful review and it is indeed a pleasure to read that overall you had a fair stay and that you with us. Rest assured your comment regarding a certain aspect during your stay is well received and has been shared with the concerned management to further enhance on our guest's experience. Thank you for choosing to stay with us and we look forward to welcoming you again soon. Stay Safe! Warm Regards, Anoop Dhondoo Cluster General Manager

Nice and short stay in Dubai

TripAdvisor rating 4.0/5

robertschmidt24 Business - 24/01/2020 TripAdvisor review

The Purpose was for a Business trip. The room was nice. The Location was also good. Would use this hotel again. The distance to the Dubai Mall is also good. Nice place to stay. The distance to the Airport is also good.

Dear Valued Guest, Thank you for taking the time to share your experience with us. We appreciate your feedback following your recent stay at Novotel World Trade Centre and we are delighted that you were satisfied with your room experience, the hotel's convenient location and it's proximity to a few locations. We hope you will give us another opportunity to welcome you back again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager

Great experience.

TripAdvisor rating 5.0/5

ivazz13 Couples - 13/01/2020 TripAdvisor review

Stayed here for 12 nights and enjoyed every second. Very close to most major attractions in Dubai. The staff at the Hotel were all very friendly, professional and helpful. Room was spacious, with all amenities and very clean.

Dear ruzhitskiy, First and foremost, we would like to thank you for choosing Novotel as your hotel of choice during your recent visit. We greatly appreciate you taking time to leave us a positive review and we are pleased to learn that your overall experience has been a pleasant one. We are happy that the service of our staff and your hotel experience has definitely met your expectations and we hope that we will have the opportunity to welcome you back in our hotel soon. Sincerely yours, Frederic Gitzner Cluster General Manager

Great and convenient location

TripAdvisor rating 4.0/5

KiranShing Family - 01/01/2020 TripAdvisor review

Good location, a bit away from the hustle bustle of some of the main roads, close from the metro with many eating options close by. The room size is good and the overall very comfortable. The house keeping staff is bit tardy and the breakfast menu, food quality needs improvement.

Dear Valued Guest, Thank you very much for your review and we are delighted to hear that overall you had a fair stay with us. Rest assured we have taken note of your constructive comments on the food quality in our effort to better improve our overall offerings. It is always inspiring to receive such positive feedback from a satisfied guest and it was a pleasure to have you with us. We certainly look forward to your next visit. Warm Regards, Frederic Gitzner Cluster General Manager

Excellent Hospitality

TripAdvisor rating 5.0/5

588cfo Family - 30/12/2019 TripAdvisor review

Excellent hospitality with warm staff . helpful housekeeping staff specially chamandi , Shankar and Rekm . we were with our kids and they look after their smallest request very compassionately . We are looking forward for next trip . regards Suresh

Dear Valued Guest, We would like to thank you for sharing your experience about your stay at the Novotel World Trade Centre . It is a pleasure to know that the overall experience of your stay has met your expectation and we greatly appreciate your positive comments about the hotel's services and facilities including the great hospitality of our team. I will certainly share your complimenting feedback with them and the entire team. We look forward to welcoming you again soon. Warm Regards, Frederic Gitzner Cluster General Manager

4N stay

TripAdvisor rating 4.0/5

shireen1362 Family - 26/12/2019 TripAdvisor review

The area around the hotel is quiet unless there is a trade fair, quiet and safe. But there isn't much options for eateries and even the convenience store was a good 10mins walk. But hotel staff from the concierge to reception are friendly. There is also a train station nearby the hotel which is a good 15mins walk.

Dear Valued Guest, Thank you for taking the time to share your lovely review with us. It is a pleasure to read that you were pleased with the buffet and the great hospitality of our team. A positive experience is something we endeavor to achieve every day for all our valued guests. We look forward to welcoming you back for another memorable experience at the Novotel World Trade Centre. Warm Regards, Frederic Gitzner Cluster General Manager

Good business hotel

TripAdvisor rating 4.0/5

mohamedaN5090LD Solo travel - 07/12/2019 TripAdvisor review

Good business hotel, adjacent to Dubai convention centre and also close to DIFC and other key locations in the area. Professional staff and courteous. The rooms are average, but it has good amenities. Hotel needs to work on signage.

Dear Valued Guest, Thank you very much for your review and we are delighted to hear that the hotel's location and services were to your satisfaction. Rest assured we have taken note of your constructive comments about the signage in our effort to better improve our overall offerings. It is always inspiring to receive such positive feedback from a satisfied guest and it was a pleasure to have you with us. We certainly look forward to your next visit. Warm Regards, Frederic Gitzner Cluster General Manager

Great Hotel, Great Price!

TripAdvisor rating 5.0/5

Duleep C D Business - 25/11/2019 TripAdvisor review

Nice comfortable room, nice gym, great ambiance and excellent service. Location was a little removed from the activity but it is within uber reach. The staff were very helpful. And i enjoyed the large gym. The room views from the top floor were just great!

Dear Valued Guest, Thank you for taking the time to share your lovely review with us. It is a pleasure to read that you were pleased with the great services of our team, the hotel's convenient location and the gym. A positive guest experience is something we endeavor to achieve every day. We look forward to welcoming you back for another memorable experience at the Novotel World Trade Centre. Warm Regards, Frederic Gitzner Cluster General Manager

Always acceptable

TripAdvisor rating 4.0/5

cengizyt71 Business - 10/11/2019 TripAdvisor review

Decent stay with smiling staff and excellent location. May be a little more care on the rooms will take the hotel to a higher stage. Anyway, one of the best price calue relarion in Dubai. I surely advise.

Dear Valued Guest, Thank you very much for your great review and we are delighted to hear that your recent visit to our hotel was a pleasant one and that the hotel's convenient location and the positive energy from our team was to your satisfaction. It is always inspiring to receive such positive feedback from a satisfied guest and it was a pleasure to have you with us. We certainly look forward to your next visit. Warm Regards, Frederic Gitzner Cluster General Manager

Very good hotel

TripAdvisor rating 5.0/5

A_Alajmiii Family - 10/11/2019 TripAdvisor review

Nice place to be stay in , very clean ,safe , high class and the staff is friendly and ready to help always big thanks for Mr Aslam and Mr ayamm all of the supervisors there👍🏻💛all staff thanks alot

Dear Valued Guest, Thank you very much for your great review and we are delighted to hear that your recent visit met your expectation. I truly appreciate your comments on the team's great hospitality and rest assured your complimenting feedback will be shared with the team as this will definitely serve as an encouragement. It was a pleasure to have you with us and we certainly look forward to your next visit. Warm Regards, Frederic Gitzner Cluster General Manager

Excellent service

TripAdvisor rating 5.0/5

Alain G Business - 04/11/2019 TripAdvisor review

my lost luggage was delivered to the hotel during the night and in the mroning I had a letter below my door to inform me . I was very pleased . The breakfast was ok but coffee was american and I have waitedtoo long for being served

Dear Valued Guest, Thank you very much for your review and we are delighted to hear that overall you were pleased with our services and facilities. Rest assured we have taken note of your constructive comment about a certain aspect of your stay in our effort to better improve our overall offerings. We certainly look forward to your next visit. Warm Regards, Frederic Gitzner Cluster General Manager

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