Novotel World Trade Centre Dubai Hotel 4 stars

Name: Novotel World Trade Centre Dubai
Address: DUBAI, 9622, UNITED ARAB EMIRATES
Telephone: (+971)4/3320000
Rating: 4.3

Customer review rating 4.3/5 7,683 reviews

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+ 25 Services

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Novotel World Trade Centre Dubai Hotel

Hotel that makes every moment matter

Are you an exhibition enthusiast? Enjoy direct access to the Dubai World Trade Center where all major events take place all year round. Experience a comfortable stay after a long day and relax with the sound of live jazzy tunes at the Blue Bar.

Mr Frederic GITZNER, Hotel Manager

Check in to 4-star comfort right at the Novotel World Trade Centre Dubai hotel. Your airy contemporary room gives you space to spread out and work or relax with the skyline views. Start the day fresh with a dip in the pool and a buffet breakfast off the trendy lobby, and wind it up with live jazz at Blue Bar at Novotel.

When it comes to business and tourism, no hotel could be more convenient than the Novotel Dubai World Trade Centre. Part of the Dubai Convention and Exhibition Centre, the hotel is close to the Dubai Mall, Dubai International Finance Centre and Bur Dubai. Enjoy scheduled complimentary shuttles to major shopping malls. The World Trade Centre Metro station is on our doorstep, and the airport is just a 10 min drive away.

Hotel extras

Direct access to Dubai World Trade Centre
Free WIFI
Complimentary shuttle to major malls and beach
Walking distance to World Trade Centre Metro
Outdoor swimming pool

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet (Paying)
- WIFI in the communal areas
- WIFI in your room20AED a hour.
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection.
Parking
- Private indoor parking
- Public outdoor parking(Nearby)
- Public indoor parking(Nearby)
- Bus/coach parking area(Nearby)
- Valet parking
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- Accessible bathroom
Air conditioned
- Air conditioning
- Manual temperature control
- Air Conditioning
Languages spoken at the hotel
- Chinese Mandarin
- English
- Spanish
- French
- Italian
- Dutch
- Russian
Reception open 24 hours a day
Early check-in/Late check-outPaying
- Early Check-in (Paying)Need access to your room from 8 am on the day of arrival? Book this exclusive benefit now and make the most of your business or leisure stays.
- LATE CHECK-OUT UP TO 5PM (Paying)Extend your stay until 5pm to make the most out of your departure day.
Laundry
- Dry cleaning / Ironing (Paying)Paying
- Shoe shine machine
Boutiques/shopping
- Cash machine
- Gift shop/newspaper shop (Paying)
- Hairdressing salon (Paying)
Porter
Concierge

Swimming pool
- Outdoor heated pool
- Outdoor unheated pool
Fitness centre
Well-being
- Massage (Paying)
- Sauna
Ski rack facilities (Nearby)

Breakfast
2 restaurant(s)
2 bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 24 hours
- Opening hours : Week-end 24 hours

12 meeting room(s)
Conventions hotel
Web Corner on a Mac
Business center with support staff
Copy/print service available

Hotel location

Novotel World Trade Centre Dubai

P o Box 9622
Al Mustaqbal Street
PO Box 9622
9622
dubai
united arab emirates

Tel: +97143320000

Fax: (+971)4/3320001

Contact email :

Check-in from 14h00

Check out up to 12h00

By plane
DUBAI AIRPORT INT. At 6km / 3.73 miles
By car
SHEIKH ZAYED ROAD At 0.5km / 0.31 miles

GPS :25.221171, 55.288519

DUBAI INTL CONV CTR 0.16 km / 0.1 mi

Congress centre

Your meetings and events

Newly renovated modern and trendy meeting space accommodating up to 250 guests in various settings, the Novotel World Trade Centre offers 8 flexible function rooms, each with a welcome foyer.At Novotel World Trade Centre, our extensive meeting experience team: planning, organizing, as well as state-of-the-art-equipment is here to ensure the success of your meetings and events.All function rooms are located on the 1st floor and feature state-of-the-art studio visual equipment along with natural daylight and innovative food & beverage option to impress your guests.

- Height 2 m
- Theatre style 20 participants
- U-shaped Room
- Board-room 12 participants
- Classroom style 10 participants
- Banquet
Configuration is not available for this hotel
- Height 2 m
- Theatre style 20 participants
- U-shaped Room
- Board-room 12 participants
- Classroom style 10 participants
- Banquet
Configuration is not available for this hotel
- Height 2 m
- Theatre style 30 participants
- U-shaped Room 15 participants
- Board-room 14 participants
- Classroom style 20 participants
- Banquet 20 participants
- Height 2 m
- Theatre style 30 participants
- U-shaped Room 15 participants
- Board-room 14 participants
- Classroom style 20 participants
- Banquet 20 participants
- Height 2 m
- Theatre style 30 participants
- U-shaped Room 15 participants
- Board-room 14 participants
- Classroom style 20 participants
- Banquet 20 participants
- Height 2 m
- Theatre style 40 participants
- U-shaped Room 16 participants
- Board-room 14 participants
- Classroom style 20 participants
- Banquet 30 participants
- Height 2 m
- Theatre style 40 participants
- U-shaped Room 16 participants
- Board-room 16 participants
- Classroom style 20 participants
- Banquet 18 participants
- Height 2 m
- Theatre style 60 participants
- U-shaped Room 20 participants
- Board-room
- Classroom style 30 participants
- Banquet 30 participants
Configuration is not available for this hotel
- Height 2 m
- Theatre style 80 participants
- U-shaped Room 25 participants
- Board-room 25 participants
- Classroom style 40 participants
- Banquet 60 participants
- Height 2 m
- Theatre style 110 participants
- U-shaped Room 30 participants
- Board-room 30 participants
- Classroom style 50 participants
- Banquet 60 participants
- Height 2 m
- Theatre style 150 participants
- U-shaped Room 40 participants
- Board-room 40 participants
- Classroom style 72 participants
- Banquet 90 participants
- Height
- Theatre style 250 participants
- U-shaped Room
- Board-room
- Classroom style
- Banquet 250 participants
Configuration is not available for this hotel

Table of rooms
Room name	Surface area	Height	Theatre style	U-shaped Room	Board-room	Classroom style	Banquet
Emerald	25 m²	2 m	20 participants		12 participants	10 participants
Opal	25 m²	2 m	20 participants		12 participants	10 participants
Amethyst	40 m²	2 m	30 participants	15 participants	14 participants	20 participants	20 participants
Ruby	40 m²	2 m	30 participants	15 participants	14 participants	20 participants	20 participants
Sapphire	40 m²	2 m	30 participants	15 participants	14 participants	20 participants	20 participants
Onyx	52 m²	2 m	40 participants	16 participants	14 participants	20 participants	30 participants
Pearl	52 m²	2 m	40 participants	16 participants	16 participants	20 participants	18 participants
Pearl & emerald connected	77 m²	2 m	60 participants	20 participants		30 participants	30 participants
Diamond	98 m²	2 m	80 participants	25 participants	25 participants	40 participants	60 participants
Onyx & pearl connected	104 m²	2 m	110 participants	30 participants	30 participants	50 participants	60 participants
Onyx, pearl & emerald connected	129 m²	2 m	150 participants	40 participants	40 participants	72 participants	90 participants
Outdoor pool area	834 m²		250 participants				250 participants

Configuration is not available for this hotel

Unsure of the capacity needed for your event?
This hotel is not suitable for your event?
Look for another hotel
Convert different units of measurement and make organising your events easier.

Flipchart
Meeting room
Office
Podium
Lectern
WIFI access
Syndicate rooms
Hotel connected to conv. centre

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs. 412 newly refurbished rooms are tastefully decorated and fully equipped with the highest quality amenities to offer guests a memorable stay. Opt for the Suite for the spacious living area guaranteed to offer the luxury and comfort for your stay.

Superior Room with One Double-Size Bed

Accessible room

Max. number of persons: 2
Area: From 26 m² / 280 sq ft

Wireless internet in your room
Satellite/cable colour TV
Bathroom products

Superior Room with Two Single-Size Beds

Accessible room

Max. number of persons: 2
Area: From 26 m² / 280 sq ft

Wireless internet in your room
Satellite/cable colour TV
Bathroom products

Superior Family Room with One Double-Size Bed and Sofa Bed

Max. number of persons: 3
Area: From 26 m² / 280 sq ft

Wireless internet in your room
Satellite/cable colour TV
Bathroom products

Executive Room with Two Single-Size Beds and Sofa Bed

Accessible room

Max. number of persons: 4
Area: From 26 m² / 280 sq ft

Wireless internet in your room
Satellite/cable colour TV
Bathroom products

Executive Room with One Queen-Size Bed and Sofa Bed

Max. number of persons: 3
Area: From 26 m² / 280 sq ft

Wireless internet in your room
Satellite/cable colour TV
Bathroom products

Rooms

Our restaurants and bars

CAFE CREAM

Type of cuisine: Cafe

Café Cream is a stylish coffee shop, the perfect place for meeting people, socializing, and enjoying a wide selection of teas, coffees, refreshing mocktails, and complemented by sweet & savory temptations.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

ENTRE-NOUS RESTAURANT

Type of cuisine: International

Entre Nous Restaurant offers an all-day dining experience in a unique open space located adjacent to the hotel lobby. With lofty ceilings and light airy spaces and views onto the pool, you really can escape from your busy day whilst dining here.

Lunch

12:00 - 15:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

19:00 - 23:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

BLUE BAR

The original and only true Jazz and Blues venue in town, Blue Bar offers a relaxed and informal atmosphere whilst soaking in the soulful tracks nightly and live performances every weekend. Enjoy selection of beers, wines, cocktails and snack menu.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

CHILL'S POOL BAR

Chill's Pool Bar delights every guest with a variety of cocktails and freshly squeezed juices. Offering snacks and easily managed food for a relaxing afternoon by the pool

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Christopher S. Business - 07/04/2020 Confirmed reviews ALL

This visit was never confirmed by the hotel and was cancelled due to COVID-19. I respectfully request that any fees are reimbursed as soon as possible.

Another Good Stay

Anonymous Business - 27/03/2020 Confirmed reviews ALL

I use this hotel when staying in Dubai for short stopovers, good location between new and old Dubai. Staff are always friendly and welcoming, the room clean and comfortable.

Dear Valued Guest, Thank you for choosing Novotel World Trade Centre as your hotel of choice during your recent stay and for your continuous patronage as our valued Accor Live Limitless Silver Member. We are delighted to learn that you were pleased with your visit especially with the great hospitality of our team members, your satisfaction with your room experience and that you found the location of the hotel to an advantage. We always strive to meet our guest's expectations and we cannot be happier to know that we have met yours. We look forward to the opportunity of welcoming you again soon at the Novotel World Trade Centre. Sincerely yours, Frederic Gitzner Cluster General Manager

Well located and amazing stay

Farhan Z. Families - 23/03/2020 Confirmed reviews ALL

It was my short stay I really enjoyed it staff was so helpful receptionist Stephanie and sameh so friendly and Joan from restaurant was so kind I will recommend to my friends and family. Great service keep it up

Dear Farhan Z., It was a pleasure to have you stay with us but most of all to read your review as it seems that we exceeded your expectation. We are delighted to know that Joan and Stephanie's great hospitality was to your satisfaction. It is always inspiring to received such positive feedback from a satisfied guest. We thank you for the recommendation and we look forward to welcoming you again soon. Sincerely yours, Frederic Gitzner Cluster General Manager

Great stay!

Nica Couples - 21/03/2020 Confirmed reviews ALL

It was comfortable and relaxing. Worth it.

Dear Nica, Thank you for taking the time to complete our online guest questionnaire regarding your recent experience with us. We are delighted to know that you were pleased with your overall experience. Thank you again for sharing your experience and we look forward to the pleasure of welcoming you again soon. Sincerely yours, Frederic Gitzner Cluster General Manager

Bien situé

B. Business - 18/03/2020 Confirmed reviews ALL

The hotel is good and the food very good like every Novotel I have stayed from Singapore to China. BUT I FELT CHEATED THIS TIME IN DUBAI. YOUR HOTEL IS STILL HOLDING MY MONEY

Dear B., We very much appreciate your comments regarding your stay at the Novotel World Trade Centre Dubai. Referring to your feedback regarding your funds, after further investigations, please be advised that there was no extra amount deducted. The funds in question were the incidental deposit and the pre-authorization charge, as this is a standard procedure upon check in. Should you require any further clarifications, please do not hesitate to contact us. We would like to assure you that anything brought to our notice is treated with utmost care and attention it deserves. Sincerely yours, Mohsin Yaqoob Hotel Manager

Both

Tony N. Business - 17/03/2020 Confirmed reviews ALL

Staff and stay is excellent

Dear Tony N., We very much appreciate your comments following your stay with us at the Novotel World Trade Centre. We are delighted to know that you had a pleasant stay with us and greatly appreciate your wonderful feedback on your overall stay and the great services of our team. Thank you again for sharing your experience and we look forward to the pleasure of welcoming you again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager

Well located & excellent stay

Mohamed E. Business - 14/03/2020 Confirmed reviews ALL

Perfect location, clean& modern rooms , very high recommended.

Dear Mohamed E., Thank you for taking the time to complete our online guest questionnaire regarding your recent experience at Novotel World Trade Centre Dubai. We are delighted to learn that you had a pleasant stay with us and that the hotel's convenient location and cleanliness was to your satisfaction. Providing our guests with the best hospitality and services has always been our mission. Thank you for the recommendation and we look forward to welcoming you again soon. Sincerely yours, Frederic Gitzner Cluster General Manager

Well located and good stay

Anonymous Families - 14/03/2020 Confirmed reviews ALL

Very good reception and well cleaned room

Dear Valued Guest, It was a pleasure to have you stay with us but most of all to read your review as it seems that we exceeded your expectation. We are delighted to know that you had a pleasant stay with us and greatly appreciate your wonderful feedback on your overall experience in our hotel. We look forward to welcoming you again soon. Sincerely yours, Frederic Gitzner Cluster General Manager

Corona Virus

Merk Business - 13/03/2020 Confirmed reviews ALL

My colleague could not attend the meeting with me because of travel restrictions due to the Corona virus. the hotel refused to provide a refund. I find this very short sighted and unprofessional. Unless Novotel changes it policy and refunds the room charge I will no longer us any Accor property for my business travel or for training events.

Dear Merk, Thank you for taking the time to tell us about your experience at the Novotel World Trade Centre Dubai. At Novotel, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Referring to your comment regarding your colleague, kindly requesting if you could please send us the full details of his booking for us to be able to further investigate on the matter. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely yours, Mohsin Yaqoob Hotel Manager

Well located

Vasileios Business - 13/03/2020 Confirmed reviews ALL

Very polite employees, happy to help at any time.

Dear Vasileios, Thank you for taking the time to complete our online guest questionnaire regarding your recent experience at Novotel World Trade Centre. It is always a pleasure to receive positive feedback and rest assured this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Your kind words will be shared with Islam and the entire team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours, Frederic Gitzner Cluster General Manager

Good

Mahmoud Families - 12/03/2020 Confirmed reviews ALL

Good

Dear Mahmoud, Thank you for taking the time to complete our online guest questionnaire regarding your recent experience at Novotel World Trade Centre Dubai. We are delighted to learn that you had a pleasant stay with us and that your overall experience at the hotel was to your satisfaction. We look forward to welcoming you again soon. Sincerely yours, Frederic Gitzner Cluster General Manager

All good

Johan L. R. Business - 12/03/2020 Confirmed reviews ALL

As above. How did you book this Hotel? - Booked by Emirates office in Harare

Dear Johan David Le R., Thank you for taking the time to complete our online guest questionnaire regarding your recent experience at Novotel World Trade Centre Dubai. We are delighted to learn that you had a pleasant stay with us and that the hotel's services and facilities have met your expectations. We look forward to welcoming you again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager

Good stay

Muhammad D. Business - 12/03/2020 Confirmed reviews ALL

Pleasant

Dear Muhammad D., Thank you for taking the time to complete our online guest questionnaire regarding your recent experience at Novotel World Trade Centre Dubai. We are delighted to learn that you had a pleasant stay with us and that your overall experience at the hotel was to your satisfaction. We look forward to welcoming you again soon. Sincerely yours, Frederic Gitzner Cluster General Manager

Good location

Anonymous Business - 09/03/2020 Confirmed reviews ALL

With Gulfood on place was busy. Food choices were poor in blue bar. lobby didnt have enough seats for residents.

Dear Valued Guest, We very much appreciate your constructive comments following your stay with us at the Novotel World Trade Centre. Our guest observation is essential to us and your valuable feedback has been shared with the Team so that they are aware of the areas that we may improve to further enhance our guests' experience. Once again, thank you for sharing your comments and look forward to the opportunity of welcoming you again in the near future. Sincerely yours, Mohsin Yaqoob Hotel Manager

Nice Location

Anonymous Friends - 09/03/2020 Confirmed reviews ALL

It was fairly good. But the cleanliness of the hotel is not that great. The carpets in the room need serious cleaning.

Dear Valued Guest, Thank you for taking the time to complete our online guest questionnaire regarding your recent experience at Novotel World Trade Centre Dubai. We are delighted to learn that you had a pleasant stay with us and that the hotel's location was to your satisfaction. Providing our guests with the best hospitality and service has always been our mission. Rest assured your comment regarding the cleanliness is well noted and has been shared with the respective department as this is not indicative to the standards we aspire to offer to our valued guests. We look forward to welcoming you again soon. Sincerely yours, Frederic Gitzner Cluster General Manager

Proximity to WTC

Anonymous Business - 08/03/2020 Confirmed reviews ALL

Great experience and what a delight to have customer service Advisor Rozma at the front desk to be taking care of you . Also the entire team at restaurants service lead by Swamy also coffee shop service in Novotel WTC was a delight too. Shall again visit surely and recommend my friends and family too.

Dear Valued Guest, Thank you for taking the time to complete our online guest questionnaire regarding your recent experience at Novotel World Trade Centre. It is always a pleasure to receive positive feedback and rest assured this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Your kind words will be shared with Rozma and Swamy. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours, Frederic Gitzner Cluster General Manager

Marion D. Business - 08/03/2020 Confirmed reviews ALL

Hi, I have forgotten in my room one jacket ( green wollen one and one Orange black LV scarff). In the bedroom. How can it be return to me? Thank u

Dear Marion d., We very much appreciate your comments regarding your stay at the Novotel World Trade Centre Dubai. With reference to your comment regarding your items, after further investigations, our team has informed us that they have communicated with you via email for collection of your items. Thank you again for sharing your experience, and we hope to welcome you back again to the hotel. Sincerely yours, Mohsin Yaqoob Hotel Manager

Really well located

Hakim I. Business - 07/03/2020 Confirmed reviews ALL

Friendly people .was very goog stay

Dear Hakim I., Thank you for taking the time to complete our online guest questionnaire regarding your recent experience with us. We are delighted to know that you had a pleasant stay with us and greatly appreciate your wonderful feedback on the great hospitality of our team. Thank you again for sharing your experience and we look forward to the pleasure of welcoming you again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager

Well located +good stay

Emad E. Business - 07/03/2020 Confirmed reviews ALL

Very good in short time but resturant need much more activity in type of food plus the chacher must be smile

Dear Emad e., Thank you for taking the time to complete our online guest questionnaire regarding your recent experience with us. We are delighted to know that you had a pleasant stay with us and rest assured we have taken note of your feedback regarding the food variety and our team and have addressed it to the Head of Department for an immediate action. Thank you again for sharing your experience and we look forward to the pleasure of welcoming you again in the near future. Sincerely yours, Frederic Gitzner Cluster General Manager

Well located

S. Business - 07/03/2020 Confirmed reviews ALL

The overall experience good. There was some issue with my payment of 200AED. I booked hotel transport from airport to hotel, but there there was some problem in the hotel payment system. The payment was deducted from my account but my transport was not arranged. Later I was told by front desk that my payment will be reverted back. It would be great if you revert the payment asap.

Dear S., Thank you for taking the time to share your feedback regarding your experience with us. Providing quality services to our guests is one of our key priorities and although it is not pleasant to hear that we did not fully meet your expectations, it is vital for us to receive your feedback as it helps us identify areas requiring immediate attention. On behalf of the hotel team, please accept our sincerest apologies for any inconvenience we may have caused you. Referring to your comments, kindly be advised that our team emailed you with the refund confirmation. Should you require any further details, please do not hesitate to contact us. Once again, we thank you for bringing this matter to our notice and would like to assure you that anything brought to our attention is treated with utmost care and attention it deserves. Sincerely yours, Mohsin Yaqoob Hotel Manager

Our most recent 20 reviews

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