Hotel - ibis Lisboa Alfragide
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Lisboa Alfragide Hotel

4.0/5 683 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying

Leisure and activities

Catering

  • Breakfast

Business services

See all services

Hotel location

Companies and event centres nearby

Congress centre

CENTRO CONGRESSOS DE LISBOA11 km / 6.84 mi CONVENTION CENTER6 km / 3.73 mi

Exhibition centre

CENTRO CULTURAL DE BELÉM3.7 km / 2.3 mi FIL10 km / 6.21 mi

Your meetings and events

Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
AGUA 40 m2 3 m 15 12 12 20 0
FOGO 40 m2 3 m 15 12 12 20 0
TERRA 40 m2 3 m 15 12 12 20 0
    • Flipchart
    • Overhead projector
    • Airconditioned meeting room
    • Video equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 129 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 12 family rooms
  • 12 connecting rooms
    • Pulse air
    • 220/240 V AC
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 ALL Rating 5,499 reviews

Our guest reviews for
ibis Lisboa Alfragide

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 683 reviews
Rado B. Couples - 17/11/2019 Confirmed reviews ALL
« Good hotel »

Nice and clean hotel,very friendly staff...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Bruno Guerreiro Diretor

Hamilton D. Families - 13/11/2019 Confirmed reviews ALL
« Simplicidade com eficiencia »

Habitual simpatico do staff, quarto Impec para esta dials curtas, peca

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Bruno Guerreiro Diretor

Stefano Couples - 28/10/2019 Confirmed reviews ALL
« Very good »

Very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Bruno Guerreiro Diretor

Marco Business - 24/10/2019 Confirmed reviews ALL
« positivo »

normal

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Bruno Guerreiro Diretor

Helder S. Solo - 22/10/2019 Confirmed reviews ALL
« great »

great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Bruno Guerreiro Diretor

Mike U. Business - 21/10/2019 Confirmed reviews ALL
« Very good hotel »

The Lisboa Alfrigide is a very pleasant, clean & everthing you'd want from a short stopover hotel. Staff were very friendly & helpful. The early start for breakfast was very useful & meant I could go to my meetings having had coffee & eaten a hearty meal. Great choice for breakfast, a bargain for 7€. Only drawback is needing a cab to get anywhere & it is some way from central Lisbon & for some reason cabs kept taking me to the nearby Holiday Inn even though I clearly said Ibis Alfrigide.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MIKE S., We very much appreciate your comments regarding your stay at the ibis Lisboa Alfragide. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bruno Guerreiro Diretor

John L. Friends - 20/10/2019 Confirmed reviews ALL
« My ruined Lisboa experience »

What a stunning city Lisboa is, so I was so looking forward to going there for a couple of nights stay with 4 of my work colleagues. However my first ever visit to Lisbon was marred by an unfortunate incident at the Ibis Hotel Lisboa Alfragide, which ruined my trip as I was treated like a criminal by one of the staff at reception, who was quite a young lad with obviously no customer skills, when checking out. I will now have to consider if I will ever stay again at an Accor hotel, if that is the type of staff that they are now employing. I booked 4 rooms for me and my four colleagues as I am an Accor Silver Card holder and used my points to cover part of my payment which gave me a 40 Euro Discount for the two night say on my room. It is a lovely hotel in a nice setting, but when I got to reception to check out, a couple of my colleagues were already there and advised me that the lad on reception was demanding 40 Euro's as this was an outstanding payment. Obviously the 40 Euro's he was demanding was my reward for being a good Accor member. However, even on showing him the e-mails for the booking confirmation that states nothing to pay at the hotel he was adamant that none of of us were leaving until the 40 Euro's was paid. With the breakfast room in close proximity I was conscious that other guests were listening and forming their opinions that maybe I was a crook not paying my bill. I have never been treated with such disrespect be a hotel receptionist in all the years I have spent travelling. Eventually he succumbed to his mistake and we were allowed to leave, but not before so much emotional damage had been cause. In a cut throat world of tourism Accor can only rectify the situation by an apology and assurances that this member of staff is removed from his job dealing front line with customers. Incidentally, most of the other staff at the hotel were not too bad, especially the young ladies at breakfast who always had a smile on their faces. Sorry Accor but you need to pull your socks up and act on this, before too many other guests get their trips ruined. It was totally unacceptable, and do I really want to stay in a once proud chain of hotels that has now been tarnished in this way. Hopefully I will get an apology which will only go a little way to giving me some faith back in the Accor Hotel chain.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. John L., Thank you for taking the time to tell us about your experience at the ibis Lisboa Alfragide. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bruno Guerreiro Diretor

Yair H. Couples - 20/10/2019 Confirmed reviews ALL
« Nice hotel and locatioj »

nice hotel in good location outside Lisbon city good breakfast good tem

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Bruno Guerreiro Diretor

Friends getaway - 20/10/2019 TripAdvisor review
« Accor Hotels - never again !!! - Apology required. »

What a stunning city Lisboa is, so I was so looking forward to going there for a couple of nights stay with 4 of my work colleagues. However my first ever visit to Lisbon was marred by an unfortunate incident at the Ibis Hotel Lisboa Alfragide, which ruined my trip as I was treated like a criminal by one of the staff at reception, who was quite a young lad with obviously no customer skills, when checking out. I will now have to consider if I will ever stay again at an Accor hotel, if that is the type of staff that they are now employing. I booked 4 rooms for me and my four colleagues as I am an Accor Silver Card holder and used my points to cover part of my payment which gave me a 40 Euro Discount for the two night say on my room. It is a lovely hotel in a nice setting, but when I got to reception to check out, a couple of my colleagues were already there and advised me that the lad on reception was demanding 40 Euro's as this was an outstanding payment. Obviously the 40 Euro's he was demanding was my reward for being a good Accor member. However, even on showing him the e-mails for the booking confirmation that states nothing to pay at the hotel he was adamant that none of of us were leaving until the 40 Euro's was paid. With the breakfast room in close proximity I was conscious that other guests were listening and forming their opinions that maybe I was a crook not paying my bill. I have never been treated with such disrespect be a hotel receptionist in all the years I have spent travelling. Eventually he succumbed to his mistake and we were allowed to leave, but not before so much emotional damage had been cause. In a cut throat world of tourism Accor can only rectify the situation by an apology and assurances that this member of staff is removed from his job dealing front line with customers. Incidentally, most of the other staff at the hotel were not too bad, especially the young ladies at breakfast who always had a smile on their faces. Sorry Accor but you need to pull your socks up and act on this, before too many other guests get their trips ruined.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. John LORD, Thank you for taking the time to tell us about your experience at the ibis Lisboa Alfragide. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bruno Guerreiro

Lbaker Couples - 15/10/2019 Confirmed reviews ALL
« One night stay »

The room was small but efficient. It would be challenging for an extended stay as there was limited closet and luggage storage space. The AC never cooled the room down sufficiently. Breakfast was good, nice selection.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Bruno Guerreiro Diretor

Nova Families - 14/10/2019 Confirmed reviews ALL
« Great »

Simple booking and best service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Bruno Guerreiro Diretor

Maria F. Business - 09/10/2019 Confirmed reviews ALL
« Very good »

Perfect, simpatia e profissionalismo. Estacionamento limitado

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Bruno Guerreiro Diretor

Johannes Couples - 07/10/2019 Confirmed reviews ALL
« Mr. J D. »

It was like all the other IBIS hotels ,consistant and value for money

Thomas L. Business - 06/10/2019 Confirmed reviews ALL
« Good hotel good value »

Usual Ibis standard.Good value.Very Clean good service

Marie Friends - 29/09/2019 Confirmed reviews ALL
« Comfortable, clean and friendly staff »

It's was out 3rd visit, no surprise, very good Ibis Hotel

Anonymous Friends - 27/09/2019 Confirmed reviews ALL
« Very good »

Friendly and helpful staff, clean hotel throughout, decent restaurant serving simple but tasty food with reasonable prices, nice bar, excellent breakfast.

Ali Families - 27/09/2019 Confirmed reviews ALL
« Pleasant and comfortable »

Helpful friendly staff. Comfortable rooms. Enjoyed our stay

Miguel Business - 18/09/2019 Confirmed reviews ALL
« Very nice room »

Careful cleaning, with several commodities (Wi-Fi, WC, TV). My only con is about the noise from the highway near the hotel. The windows could be better

Anonymous Business - 11/09/2019 Confirmed reviews ALL
« pOSITIVO »

TUDO NORMAL

R. F. Couples - 09/09/2019 Confirmed reviews ALL
« Great »

People we dealt with were super nice. Excellent breakfast.

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