Second time at this hotel. We paid for 3 guests and got only 2 towels and no bed linings for the single bed. Paid breakfast for all guests with booking.com and had to pay extra 12,00 at check-in for our kid. Only one crew for check-in and bar service

The hotel is great and the location could not be better in Belo Horizonte. My room's air conditioning made an annoying noise that prevented my wife and I from sleeping well (room 1304). The staff forgot to clean my room and promised it would be cleaned after I checked out, which was not helpful at all. In summary, hotel looks good, the room is ok, and we did not have a good experience with the hotel staff.

The first bedroom I was allocated hadn't been properly cleaned (I found a used band-aid on the floor, hair that clearly didn't belong to me on the bed sheets and the curtains were stained). But problem solved, I was allocated to a very decent room as soon as I reported the issue.

Pleasant, well equipped and staff super helpful. I just think some of the room fittings need renovation, such as the toilet seat, the shower and the stall, as well as the curtains.

everything was fine

The location, breakfast and the staff were excellent, and the room was alright (the AC was not great). However, checkin took ages and, even though I had already given all my data and credicard information for the booking online, I had to repeat everything at the front desk. If felt VERY slow and inneficient

it was very nice and clean

Atendeu todas as expectativas.

The Ac wasn’t working, I’ve asked a repair, they said that it was solved. When I’ve back was less worst, I slept and at some point I was melting on the bed, tried to find a bottle of water, nothing. The city was hot and nobody really care about that. I went to reception around 2 AM and another person, after my frustrated complains, arrange me another room just to sleep. The most terrible experience I had in BH regarding hosting. Definitely, it won’t worthy.

Room facilities clean but not well maintained (A/C, chair, shower, etc.). TV channel options poor. Breakfast service regular (staff and cleanliness could be improved). Helpful and kind reception staff.

Excellent hotel with a great location.Attentive staff, with parking and quiet to have truly unforgettable nights sleep. A very good break fast. A hotel to return to whenever the destination is Belo Horizonte.

It´s possible to visit on foot many tourist locations near the hotel, for instance, Liberdade Square and it´s Museum is about 250 metres far from the hotel. There are also banks, a gas station and good restaurants on the region: Dona Lurdinha (Typical food), Pizzaria Sur (which offers a buffet on lunch time). Breakfast at the hotel was very good.

Besides confort and the kindness of the staff, the location fo the hotel is splendid. We travel frequently to Belo Horizonte and this is our uneque and preferred choice, There are important museums very close good places for eating and the best movie theatres en terms of film quallity.

The hotel is being reformed and this causes some trouble. The carpet in front of our room (1310) was with a bad smell. The breakfast, due to the reform of the kitchen had a number of problems. We are usual guests of Ibis Liberdade and one point we note is that the bed linen is small for the size of the bed.

No have, tanks. Excelent All. Put water in the fridge. Some chocolates. The towels were not changed the next day. The overall stay was great, we liked staying at this hotel, it was not the first time.