ibis budget Marseille Vitrolles 2 stars

Customer review rating (ALL Rating) 3.8/5 425 reviews

Hotel extras

  • Next to the A7 highway, 10 min from Marseilles Airport and Aix-en-Provence TGV train station

  • 20 minutes from Marseilles

  • Reception open 24 hrs a day

  • Free private, secure and enclosed car park

  • 25 minutes from the beaches of the Côte Bleue

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis budget Marseille Vitrolles

81, Boulevard de l'Europe, ZAC de l'Anjoly
13127 VITROLLES
France

GPS:43.421406, 5.267465

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast

2 breakfasts

Non contractual photo

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.8/5  425 reviews

TripAdvisor Rating  3.0/5  243 reviews

So rude

Customer review rating 0.5/5

Elka Solo - Confirmed reviews ALL

Worse time, So rude to me cause they couldnt find my name on the system as they spelt it wrong. Then when he found it. Extremely rude

good stay as usual

Customer review rating 5.0/5

Alessandro Business - Confirmed reviews ALL

very good experience in this nice hotel !

Dear ALESSANDRO C., We very much appreciate your comments regarding your stay at the ibis budget Marseille Vitrolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Not the best located hotel for tourists and poor bathroom placement

Customer review rating 1.0/5

Crimbo Friends - Confirmed reviews ALL

It takes about an hour to get into the city by bus if the bus even comes, you really need to plan your transport ahead of time. And the sink is too close to the beds and some things were broken before we arrived (remote, shower) but I guess its budget. OK customer service though in reception, better night staff than day staff.

Poor cleanliness

Customer review rating 1.0/5

R W. Couples - Confirmed reviews ALL

The hotel was dirty. The room carpet was full of dust, but the worst was dirty towels in the shower that indicates the shower had not been cleaned!!!

Monsieur W., Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à ibis budget Marseille Vitrolles. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, juste pour info il n y a pas de moquette dans la chambre et nous vous prions d’accepter nos plus sincères excuses. Les hôtels Ibis Budget sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Soyez assuré(e) que les mesures nécessaires seront mises en oeuvre afin d’améliorer la qualité des prestations évoquées. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs.

Very good

Customer review rating 5.0/5

Anonymous Friends - Confirmed reviews ALL

Very good

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Other web-users rate our hotel

  • 252 reviews 8/10 Location
  • 454 reviews 4/10 Room
  • 350 reviews 8.3/10 Service
  • 5 reviews 7.1/10 WiFi
  • 208 reviews 3.5/10 Cleanliness
  • 114 reviews 7.3/10 Breakfast

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