Sofitel Cairo Nile El Gezirah 5 stars

Customer review rating (ALL Rating) 4.6/5 885 reviews

3 El Thawra Council St Zamalek, Downtown, Po Box 732 El Orman Giza, 11518 Cairo, Egypt

Hotel extras

  • An urban magical oasis on the Nile

  • Submerged in relaxation at Sofitel Spa pool

  • Where Egyptian grandeur meets classy French style

  • Sophisticated venue & cutting-edge technologies for conferences & corporate events

  • Cairo's luxurious spot for French, oriental and international cuisines

ALLSAFE approved hotel

Hotel location

Sofitel Cairo Nile El Gezirah

3 El Thawra Council St Zamalek, Downtown, Po Box 732 El Orman Giza
11518 Cairo
Egypt

GPS:30.038811, 31.22426

Telephone +20 2 27373737

Fax +20 2 27363640

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Your meetings and events

This Cairo business hotel on El Gezirah island is a sophisticated venue for conferences seminars and corporate events. Seven state of the art meeting and event rooms two with Nile terraces host 20 to 500 guests in elegant naturally lit interiors. Our Inspired Meetings concierges will ensure your event is flawless. You get one point of contact, innovative ideas for team-building or leisure activities in Cairo, and creative catering including buffets, gourmet banquets and unique coffee breaks. Convenient for transport links and Zamalek this Cairo business hotel has a 24-hour business center secretarial services and complimentary Wi-Fi.

Room descriptions and layouts

15 

meeting rooms

From 1 to 450 

attendees

  • m / m²
  • ft / sq ft
Configuration is not available for these requirements

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Our accommodation(s)

Sleep in a relaxing soothing silence, wake to splendid Nile views! Each of our 433 luxury Cairo hotel suites and rooms overlooks the river from our quiet island location, offering an unforgettable vista.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  885 reviews

TripAdvisor Rating  4.5/5  3,966 reviews

NOT LUXURY HOTEL OR ROOM. Do not book!

TripAdvisor rating 2.0/5

178nabilam Families - TripAdvisor review

The location of this hotel is really god. However, the rooms are dated, old, dirty, the washroom is terrible. No door to the shower and the water was spilling over. The carpet is dirty and smelly. We booked a high level upgraded to a Luxury king size, full Nile view room. The room we got was FAR from luxury. First off it wasn’t on a high door, the hotel doesn’t a weird count so floor 5 is floor 11 for them. It was such a disappointment. I called and asked if this was their luxury room and they said yes. I wonder how disgusting the “regular” room is. The lobby and the restaurants are nice. The Moroccan restaurant was great! We enjoyed that! But DO NOT BOOK THIS Hotel. It is not even a 3 star hotel let alone a luxury one. You are better off booking another hotel for this price, as there are so many close by.

Great experience and the view can’t be beat

TripAdvisor rating 5.0/5

kiki0891315 Solo travel - TripAdvisor review

This stay was booked through a tour agency so I didn’t know what to expect until arrival. I can’t say enough good things about this hotel! The service was fast and friendly, the restaurants had a vast selection of food to choose from, and I could see the Nile from my room. Mohamed Al-Akam from room service was very helpful, even when I asked questions outside of his department he was able to help. The room was larger than expected, and the amenities were high quality and more than expected. Highly recommended.

Dear Valued Guest, Thank you for your nice comments, assuring you that for your next visit we will make sure that will keep up to your expectations. Rest assured that we have shared your nice comment with the hotel’s Restaurants team for them to know that hard work pays off. Sofitel Cairo- El Gezirah team as well as the hotel management will be looking forward to your next visit. Cordially, Iman El Gabaly Guest Experience Manager

My experience

TripAdvisor rating 5.0/5

MASS-502 Business - TripAdvisor review

The staff was kind and generous looking to provide they even gave me money for the taxi just to save me time, The place very clean fast services. 10/10 over all I can't find negativity in anything... thank you

Dear Valued Guest, Thank you for choosing Sofitel Cairo Nile El Gezirah for your recent visit to Cairo. To receive such praise from our guest is very gratifying and knowing that you enjoyed so much the facilities, view and service is a reward in itself. I look forward to welcome you back very soon. Sincerely, Iman El Gabaly Guest Experience Manager

Poor services, high prices, smoking everywhere

TripAdvisor rating 2.0/5

anastasia_ushakova Families - TripAdvisor review

One of the best and expensive hotels is located in a city center. Services are bad: we were placed in a smoking room though I was asking for a non-smoking room for our family. Also they tried to extra charge is for a bed for a baby although it was 100% paid in advance. Guests are smoking everywhere, even in the elevator, even in a fitness center it was smelling like hell. The area around hotel is a nightmare: very dirty, not recommended to go outside. Restaurants inside are average, prices are crazy

Dear Esteemed Guest, It was our pleasure having the chance to have you with us. Please note that we have checked your comment about allocating your room in a smoking floor and we wish to confirm to your goodself that the room was in one of the hotel’s non-smoking floors. Rest assured that your constructive comment about guests’ breaching the hotel’s rules and smoking in a nonsmoking room were passed over to the Director of Security to reinforce more control. It is genuinely known that the hotel’s guests are asked to pay for the extra bed, if their reservation is for double occupancy and they check in triple. We wish to advise you for your next visit to book a triple room, hence the extra bed will be provided free of charge. I do hope that we will have the opportunity once again to serve you in the very near future. Cordially; Iman El Gabaly Guest Experience Manager

Nice location but lacks service

Customer review rating 3.0/5

Noha Families - Confirmed reviews ALL

Customer service needs training and improvement. Checking in was slow, manager tried to add surprise fees even though I clarified fees when booking in the phone as an All Accor member, when I call front desk service it is difficult to reach someone. When j was locked out my room I called on the hall phone for a key to be brought up but nobody came, when we asked bell hop to bring down bells it took a very long time.

Dear Valued Guest, Thank you for taking the time to share your feedback with us following your recent stay at Sofitel Cairo - El Gezirah. We regret that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Sofitel Cairo - El Gezirah, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the challenging points of your experience and prevent recurrence in the future. We look forward to welcome another opportunity to welcome you back and serve you better in the future. Sincerely, Iman El Gabaly Guest Experience Manager Sofitel Cairo El Gezirah - Egypt Tel: +20… Ext. 8255 Fax: +20… 3 El Thawra Council St. Zamalek PO Box 732 El Orman - Giza 11518 - Cairo - Egypt

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Other web-users rate our hotel

  • 1,329 reviews 9.4/10 Location
  • 1,652 reviews 7.2/10 Room
  • 3,499 reviews 8.9/10 Service
  • 12 reviews 9.2/10 WiFi
  • 1,492 reviews 9/10 Food
  • 800 reviews 9.2/10 Breakfast
  • 776 reviews 6.4/10 Vibe
  • 359 reviews 5.8/10 Cleanliness

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