Customer review rating (ALL Rating) 4.6/5 885 reviews
Sofitel Cairo Nile El Gezirah
3 El Thawra Council St Zamalek, Downtown, Po Box 732 El Orman Giza
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Access: 1 km / 0.62 mi 1 min walk
Access: 2 km / 1.24 mi 10 min drive
Access: 2 km / 1.24 mi 15 min walk / 2 min drive
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Embark on a wonderful journey from Gezirah Island to Marrakesh. Feast on Moroccan specialties at the best restaurant in Cairo for authentic tagines. Enjoy the Moorish mood with live music, shisha and mint tea overlooking the majestic Nile.
Experience French graceful art de vivre with afternoon tea in our elegant library, a posh lobby lounge, offering rich pastries and signature cocktails. Relax with a book from our International selection and benefit from free Wi-Fi to catch up on emails.
An iconic Cairo restaurant for tasty barbecued meat. Choose from varieties of food, drinks and shisha flavors, while enjoying daily entertainment program over the Nile view. Our New Exclusive Terrace is a new glamorous experience worth trying.
From a vast buffet breakfast to elegant à la carte dinners, the choice is yours! Welcoming you to the renowned International cuisine and C-town's next top hit. Prepare yourself to embark on an authentic memorable gastronomic adventure.
This Cairo business hotel on El Gezirah island is a sophisticated venue for conferences seminars and corporate events. Seven state of the art meeting and event rooms two with Nile terraces host 20 to 500 guests in elegant naturally lit interiors. Our Inspired Meetings concierges will ensure your event is flawless. You get one point of contact, innovative ideas for team-building or leisure activities in Cairo, and creative catering including buffets, gourmet banquets and unique coffee breaks. Convenient for transport links and Zamalek this Cairo business hotel has a 24-hour business center secretarial services and complimentary Wi-Fi.
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Sleep in a relaxing soothing silence, wake to splendid Nile views! Each of our 433 luxury Cairo hotel suites and rooms overlooks the river from our quiet island location, offering an unforgettable vista.
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Our guest reviews
100% genuine reviews from our guestsFind out more
NOT LUXURY HOTEL OR ROOM. Do not book!
TripAdvisor rating 2.0/5
178nabilam Families - TripAdvisor review
The location of this hotel is really god. However, the rooms are dated, old, dirty, the washroom is terrible. No door to the shower and the water was spilling over. The carpet is dirty and smelly. We booked a high level upgraded to a Luxury king size, full Nile view room. The room we got was FAR from luxury. First off it wasn’t on a high door, the hotel doesn’t a weird count so floor 5 is floor 11 for them. It was such a disappointment. I called and asked if this was their luxury room and they said yes. I wonder how disgusting the “regular” room is. The lobby and the restaurants are nice. The Moroccan restaurant was great! We enjoyed that! But DO NOT BOOK THIS Hotel. It is not even a 3 star hotel let alone a luxury one. You are better off booking another hotel for this price, as there are so many close by.
Great experience and the view can’t be beat
TripAdvisor rating 5.0/5
kiki0891315 Solo travel - TripAdvisor review
This stay was booked through a tour agency so I didn’t know what to expect until arrival. I can’t say enough good things about this hotel! The service was fast and friendly, the restaurants had a vast selection of food to choose from, and I could see the Nile from my room. Mohamed Al-Akam from room service was very helpful, even when I asked questions outside of his department he was able to help. The room was larger than expected, and the amenities were high quality and more than expected. Highly recommended.
Dear Valued Guest, Thank you for your nice comments, assuring you that for your next visit we will make sure that will keep up to your expectations. Rest assured that we have shared your nice comment with the hotel’s Restaurants team for them to know that hard work pays off. Sofitel Cairo- El Gezirah team as well as the hotel management will be looking forward to your next visit. Cordially, Iman El Gabaly Guest Experience Manager
TripAdvisor rating 5.0/5
MASS-502 Business - TripAdvisor review
The staff was kind and generous looking to provide they even gave me money for the taxi just to save me time, The place very clean fast services. 10/10 over all I can't find negativity in anything... thank you
Dear Valued Guest, Thank you for choosing Sofitel Cairo Nile El Gezirah for your recent visit to Cairo. To receive such praise from our guest is very gratifying and knowing that you enjoyed so much the facilities, view and service is a reward in itself. I look forward to welcome you back very soon. Sincerely, Iman El Gabaly Guest Experience Manager
Poor services, high prices, smoking everywhere
TripAdvisor rating 2.0/5
anastasia_ushakova Families - TripAdvisor review
One of the best and expensive hotels is located in a city center. Services are bad: we were placed in a smoking room though I was asking for a non-smoking room for our family. Also they tried to extra charge is for a bed for a baby although it was 100% paid in advance. Guests are smoking everywhere, even in the elevator, even in a fitness center it was smelling like hell. The area around hotel is a nightmare: very dirty, not recommended to go outside. Restaurants inside are average, prices are crazy
Dear Esteemed Guest, It was our pleasure having the chance to have you with us. Please note that we have checked your comment about allocating your room in a smoking floor and we wish to confirm to your goodself that the room was in one of the hotel’s non-smoking floors. Rest assured that your constructive comment about guests’ breaching the hotel’s rules and smoking in a nonsmoking room were passed over to the Director of Security to reinforce more control. It is genuinely known that the hotel’s guests are asked to pay for the extra bed, if their reservation is for double occupancy and they check in triple. We wish to advise you for your next visit to book a triple room, hence the extra bed will be provided free of charge. I do hope that we will have the opportunity once again to serve you in the very near future. Cordially; Iman El Gabaly Guest Experience Manager
Nice location but lacks service
Customer review rating 3.0/5
Noha Families - Confirmed reviews ALL
Customer service needs training and improvement. Checking in was slow, manager tried to add surprise fees even though I clarified fees when booking in the phone as an All Accor member, when I call front desk service it is difficult to reach someone. When j was locked out my room I called on the hall phone for a key to be brought up but nobody came, when we asked bell hop to bring down bells it took a very long time.
Dear Valued Guest, Thank you for taking the time to share your feedback with us following your recent stay at Sofitel Cairo - El Gezirah. We regret that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Sofitel Cairo - El Gezirah, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the challenging points of your experience and prevent recurrence in the future. We look forward to welcome another opportunity to welcome you back and serve you better in the future. Sincerely, Iman El Gabaly Guest Experience Manager Sofitel Cairo El Gezirah - Egypt Tel: +20… Ext. 8255 Fax: +20… 3 El Thawra Council St. Zamalek PO Box 732 El Orman - Giza 11518 - Cairo - Egypt
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* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 7 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.Back to room price