Novotel Queenstown Lakeside Hotel 4 stars

Customer review rating 4.4/5 14,159 reviews

Novotel Queenstown Lakeside
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+ 28 Services

Hotel extras

  • Lakeside central location

  • Steps away from bars restaurants & shopping

  • WiFi, work space, LCD TV with pay-movies

  • Contemporary dining, fresh local produce

  • Bright, flexible space for effective events

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air Conditioning
  • QUEENSTOWN AIRPORTPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • LaundryPaying
  • Currency exchange
  • Porter
  • Concierge
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Jacuzzi
  • Babysitting on request
  • GolfPaying
  • Outdoor tennis court (Nearby)Paying
  • Bicycles rental (Nearby)Paying
  • SkiingPaying
Business services
  • 1 meeting room(s)
  • Conventions hotel
  • Copy/print service available

Hotel location

Novotel Queenstown Lakeside

Cnr Earl St and Marine Parade
9300
queenstown
new zealand

Tel: +6434427750

Fax: (+64)3/4427469

Check-in from 14h00

Check out up to 11h00

  • QUEENSTOWN CITY CENTER :  AIRPORT TO CITY

  • By plane

    QUEENSTOWN AIRPORT At 10km / 6.21 miles - Shuttle paying

  • By helicopter

    SKYLINE GONDOLA At 2km / 1.24 miles

  • By car

    STATE HIGHWAY 6 At 1km / 0.62 miles

GPS :-45.033729, 168.661759

Companies

  • AJ HACKETT-BUNGY 22.0 km / 13.67 mi
Companies

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel network Our years of experience have let us build a great expertise in meetings organization.

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

General equipment

  • Screen

  • Flipchart

  • Meeting room

  • Lectern

  • Day light

  • Slide projector

  • Overhead projector

  • Airconditioned meeting room

  • WIFI access

  • High speed transmission line

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Standard Room with Two Double Beds

  • Max. number of persons: 4
  • Area: From 26 / 280 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Standard room with One Queen Bed and Special Access Bathroom

Accessible room
  • Max. number of persons: 2
  • Area: From 26 / 280 sq ft
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Standard Room with one Kingsize Bed

Accessible room
  • Max. number of persons: 2
  • Area: From 26 / 280 sq ft
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Standard Room with Two Double Beds, Alpine view

  • Max. number of persons: 4
  • Area: From 26 / 280 sq ft
  • Views: Mountain view *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Standard Room with One King Bed, Alpine view

  • Max. number of persons: 2
  • Area: From 26 / 280 sq ft
  • Views: Mountain view *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Lakeside Room with Two Double Beds

  • Max. number of persons: 4
  • Area: From 26 / 280 sq ft
  • Views: Lake side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Lakeside Room with one Kingsize Bed

  • Max. number of persons: 2
  • Area: From 26 / 280 sq ft
  • Views: Lake side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone
Rooms

Our restaurants and bars

ELEMENTS

Type of cuisine: International

For breakfast or dinner, Elements Restaurant offers fresh seasonal cuisine and a contemporary dining experience. Dining on either the mezzanine level or Al fresco dining in the Rose Garden from 6pm daily.

Menu (PDF)

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ELEMENTS LOUNGE

Non contractual photo

With a relaxed and spacious setting, views of the town, lake and rose garden with ample natural light during the day Elements Lounge is the perfect spot for coffee, lunch or sunset cocktails.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Novotel Queenstown Lakeside

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

14,159 reviews

tripadvisor

TripAdvisor Rating 4.0/5

3,778 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Location, Location, Location

TripAdvisor rating 4.0/5

wylliemichael 08/07/2020 TripAdvisor review

We had an amazing stay at the Novotel Lakeside in Queenstown. Location is amazing. Walking distance to everything. So many beautiful eateries are so close. Staff were very friendly. Couldn't fault it!

Great stay

Customer review rating 4.4/5

Louise F. W. Families - 07/07/2020 Confirmed reviews ALL

Great family Time and conveniently located.

Great location,

Customer review rating 4.4/5

Marina B. Families - 07/07/2020 Confirmed reviews ALL

The hotel is cold and could definitely do with more heating in the main areas.

Great Location

Customer review rating 4.4/5

Anonymous Couples - 06/07/2020 Confirmed reviews ALL

Lovely chilled weekend, great location and service all round

great stay

Customer review rating 4.4/5

Tony R. Friends - 06/07/2020 Confirmed reviews ALL

great location the staff was very helpful and pleasant.we had a great stay.

Wonderful stay

Customer review rating 4.4/5

Monique K. Couples - 06/07/2020 Confirmed reviews ALL

Trisha went out of her way to make our stay amazing. As it was our 25th wedding anniversary she made us feel extra special. Please thank her for us. Also James and Nashme were excellent hosts. Will definately be back. Thanks again everyone

Customer review rating 4.4/5

Shaun E. Families - 06/07/2020 Confirmed reviews ALL

Lovely warm clean rooms. Well situated in the the city central. Friendly staff.

Close to everything

Customer review rating 4.4/5

Mark O. Couples - 05/07/2020 Confirmed reviews ALL

No complaints

Great location

Customer review rating 4.4/5

Anonymous Couples - 05/07/2020 Confirmed reviews ALL

Front desk and concierge were excellent . How ever our bathroom was dated and the basin had a crack in it .

Great location

Customer review rating 4.4/5

Anonymous Couples - 05/07/2020 Confirmed reviews ALL

Absolutely amazing highly recommend only down fall is not car parking . So paying $4 an hour is a pain. I understand we can pay $25 for your park but would be nice if we could drive our car there and leave keys with you .

Excellent spot and staff so kind.

Customer review rating 4.4/5

J. B. Couples - 04/07/2020 Confirmed reviews ALL

Lovely two day break. Warm clean. Very kind staff and comfortable room. Good breakfast.

Very welcoming service

Customer review rating 4.4/5

Karl Couples - 04/07/2020 Confirmed reviews ALL

The service at this Novotel was excellent. I was made to feel like one of their Gold or Platinum members at all times. Speaking as a member of a competing program, I have rarely experienced a comparable level of service in that program compared to what Novotel Queenstown has provided to me; from the concierge, to the front of house staff, up to and including the cleaning staff - the team at this Novotel is very highly motivated. My only concern would be that there was a bit of a draft in the room, even though the doors and windows were shut and the curtains drawn. It may be a good idea to double glaze the windows if the hotel is considering some minor renovations when the hotel returns to normalcy after the Covid pandemic.

Great location!

Customer review rating 4.4/5

Steph C. Couples - 04/07/2020 Confirmed reviews ALL

A very easy and convenient place to stay - right at the water front. Nice, comfortable bed. Lovely staff who were always friendly.

Lovely staff, great location, will come again :o)

Customer review rating 4.4/5

Jo Couples - 04/07/2020 Confirmed reviews ALL

Four day snowboarding trip.

well located, amazing stay!

Customer review rating 4.4/5

Tayla Friends - 02/07/2020 Confirmed reviews ALL

Everything is so close and rooms are super nice!

Dear Tayla, Thank you for taking the time to share you feedback! Great to read that you enjoyed your stay with us and our friendly staff made you feel welcome. We hope to welcome you back to the Novotel soon! Warm Regards, Ashleigh Judd Guest Relations Manager

Fantastic Hotel and Service!

Customer review rating 4.4/5

James R. Couples - 02/07/2020 Confirmed reviews ALL

Everything was what we wanted :)

Dear James, Thank you for taking the time to share your feedback. I am delighted to read that you enjoyed your stay with us and our friendly staff made you feel welcome. Hope to see you back at the Novotel soon! Warm Regards, Ashleigh Judd Guest Relations Manager

Nice location, and good stay

Customer review rating 4.4/5

Steve R. Couples - 02/07/2020 Confirmed reviews ALL

Did not spend a lot of time in the Hotel but it was comfortable and well located in the main shopping and restaurant areas in Queenstown

Dear Stephen, Thank you for taking the time to share your feedback. Great to read that you enjoyed your stay with us. Look forward to welcoming you back to the Novotel soon! Warm Regards, Ashleigh Judd Guest Relations Manager

GREAT STAY

Customer review rating 4.4/5

Christine R. Couples - 02/07/2020 Confirmed reviews ALL

Excellent service from everyone

Excellent, comfortable beds and nice rooms.

Customer review rating 4.4/5

Bruce S. Couples - 02/07/2020 Confirmed reviews ALL

The staff were so helpful and nothing seemed to be a bother to them.

Customer review rating 4.4/5

Eleanor P. Solo - 01/07/2020 Confirmed reviews ALL

I stayed in a bedroom and breakfast ticket which suited my needs The wait staff were attentive and helpful This applied also to my request of taking some tours The room was tidy and warm and quiet easily reached whether by stairs or lift The situation of the building in the middle of town is certainly a bonus I would come again under the same arrangement

Our most recent 20 reviews

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