Novotel Queenstown Lakeside Hotel 4 stars

Customer review rating 4.4/5 13,997 reviews
Novotel Queenstown Lakeside
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+ 28 Services

Hotel extras

  • Lakeside central location

  • Steps away from bars restaurants & shopping

  • WiFi, work space, LCD TV with pay-movies

  • Contemporary dining, fresh local produce

  • Bright, flexible space for effective events

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air Conditioning
  • QUEENSTOWN AIRPORTPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • LaundryPaying
  • Currency exchange
  • Porter
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Jacuzzi
  • Babysitting on request
  • Golf
  • Outdoor tennis court (Nearby)
  • Bicycles rental (Nearby)
  • Skiing
Business services
  • 1 meeting room(s)
  • Conventions hotel
  • Copy/print service available

Hotel location

Novotel Queenstown Lakeside

Cnr Earl St and Marine Parade
9300
queenstown
new zealand

Tel: +6434427750

Fax: (+64)3/4427469

Contact email

Check-in from 14h00

Check out up to 11h00

  • QUEENSTOWN CITY CENTER :  AIRPORT TO CITY

  • By plane

    QUEENSTOWN AIRPORT At 10km / 6.21 miles - Shuttle paying

  • By helicopter

    SKYLINE GONDOLA At 2km / 1.24 miles

  • By car

    STATE HIGHWAY 6 At 1km / 0.62 miles

GPS :-45.033729, 168.661759

Companies and event centres nearby

Companies

AJ HACKETT-BUNGY22.0 km / 13.67 mi

Congress centre

QUEENSTOWN EVENTS CENTRE8.0 km / 4.97 mi

Your meetings and events

Meeting@Novotel, making your meetings a success. Whatever type of meeting you are organizing, you can optimize the chances of its success by benefiting from the Novotel network Our years of experience have let us build a great expertise in meetings organization.

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

General equipment

  • Screen

  • Flipchart

  • Meeting room

  • Lectern

  • Day light

  • Slide projector

  • Overhead projector

  • Airconditioned meeting room

  • WIFI access

  • High speed transmission line

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When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Standard Room with Two Double Beds

  • Max. number of persons: 4
  • Area: From 26
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone
Accessible room

Standard room with One Queen Bed and Special Access Bathroom

  • Max. number of persons: 2
  • Area: From 26
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone
Accessible room

Standard Room with one Kingsize Bed

  • Max. number of persons: 2
  • Area: From 26
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Standard Room with Two Double Beds, Alpine view

  • Max. number of persons: 4
  • Area: From 26
  • Views: Mountain view *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Standard Room with One King Bed, Alpine view

  • Max. number of persons: 2
  • Area: From 26
  • Views: Mountain view *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Lakeside Room with Two Double Beds

  • Max. number of persons: 4
  • Area: From 26
  • Views: Lake side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Lakeside Room with one Kingsize Bed

  • Max. number of persons: 2
  • Area: From 26
  • Views: Lake side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

One Bedroom Lakeside Apartment

  • Max. number of persons: 2
  • Area: From 52
  • Views: Lake side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Our restaurants and bars

ELEMENTS

Type of cuisine: International

For breakfast or dinner, Elements Restaurant offers fresh seasonal cuisine and a contemporary dining experience. Dining on either the mezzanine level or Al fresco dining in the Rose Garden from 6pm daily.

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ELEMENTS LOUNGE

Photo non contractuelle / Strictly non binding

With a relaxed and spacious setting, views of the town, lake and rose garden with ample natural light during the day Elements Lounge is the perfect spot for coffee, lunch or sunset cocktails.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Novotel Queenstown Lakeside

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

13,997 reviews

tripadvisor

TripAdvisor Rating 4.0/5

3,761 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Very good service. Great Breakfast

Customer review rating 4.4/5

I A. N. P. T. P. T. Couples - 30/03/2020 Confirmed reviews ALL

We enjoyed our stay. The Location was excellent. Unfortunately the bathroom was a little dated. The idea of a shower above the bath was not satisfactory.

Dear John, Thank you for taking the time to share your feedback. I am delighted to read that you enjoyed your stay with us and our friendly staff made you feel welcome. I have added to your profile that you prefer a shower only room for any future stays. Thanks again John and we hope to welcome you back to the Novotel soon! Warm Regards, Ashleigh Judd Guest Relations Manager

Well located but interior dated and tired 2-3 star max.

Customer review rating 4.4/5

Roger B. Friends - 29/03/2020 Confirmed reviews ALL

The hotel is tired looking. Carpets .. Need replacing.. The bar is dated. Modern hotels do not have a shower over bath . Awkward to get into. The plastic curtains are nonsense. Food OK.. Good variety.. Not a good selection of wine by the glass.

Excellent location

Customer review rating 4.4/5

Jaco Couples - 28/03/2020 Confirmed reviews ALL

Easy on line booking following recommendation from friends. Wonderful location adjacent cafes, bars, restaurants and wharf area. Very good room.

Dear Ross, Thank you for taking the time to share your feedback. I am delighted to read that you enjoyed your stay and our friendly staff made you feel welcome! Thank you again and we hope to see you back at the Novotel soon! Warm Regards, Ashleigh Judd Guest Relations Manager

Great location

Customer review rating 4.4/5

Jitka Couples - 28/03/2020 Confirmed reviews ALL

Great location, friendly staff.

Dear Judy, Thank you for taking the time to share your feedback. I am delighted to read that you enjoyed your stay and our friendly staff made you feel welcome! Thank you again and we hope to see you back at the Novotel soon! Warm Regards, Ashleigh Judd Guest Relations Manager

Great service at a difficult time

Customer review rating 4.4/5

Tracy Friends - 27/03/2020 Confirmed reviews ALL

We stayed here while we tried to fly home just before NZ went into lockdown. The staff were amazing, kept as well informed, supplied room service at no extra charge, made sure we had all we needed and allowed us to stay in the room at no extra charge until our flight in the evening. Certainly made an extremely stressful situation a little easier. Staff were great and very professional at a time that was also rapidly changing for them. Great service thank you

Dear Tracy, Thank you for taking the time to share your feedback! I am delighetd to read that not only you enjoyed your stay with us but our amazing staff made you feel welcome. We have a prety special team so great to know they made sure you were well looked after. Thanks again tracy and we hope to see you back at the Novotel soon! Warm Regards, Ashleigh Judd Guest Relations Manager

Good Stay

Customer review rating 4.4/5

Czellner Families - 26/03/2020 Confirmed reviews ALL

Hotel had great location in town - enjoyed the lake and gardens close by.

Dear Catherine, Thank you for taking the time to share your feedback. I am delighted to read that you enjoyed your stay and our friendly staff made you feel welcome! Thank you again and we hope to see you back at the Novotel soon! Warm Regards, Ashleigh Judd Guest Relations Manager Warm Regards, Ashleigh Judd Guest Relations Manager
Customer review rating 4.4/5

Anonymous Couples - 26/03/2020 Confirmed reviews ALL

very helpful staff. Great location.

Terrific and very happy stay in this efficient and friendly hotel

Customer review rating 4.4/5

Cl L. Friends - 26/03/2020 Confirmed reviews ALL

We reckon that this hotel is in the best location in Queenstown, being at the end of the lovely stretch of iconic beach, but only 5 min walk from the town centre with lovely shops and restaurants, also just another 5 min walk to the Gondola. But what made our stay there perfect and memorable was the most efficient, cheerful and friendly staff- Jim the manager has been super helpful, and at the restaurant, we have had amazingly friendly service from Ronja, Nashme, and Jessica, all the front desk and concierge staff were very helpful too! What a top notch team! Oh, almost forgot to mention that the food - we had all together 3 dinners, 3 breakfasts and a lunch there - all excellent. We will certainly return to this lovely hotel the next time we are in the area.

Dear Che Leung, Thank you for taking the time to share your lovely feedback! I am delighted to read that you enjoyed your stay with us and our friendly staff made you feel welcome! We have a pretty special team here at the Novotel and have shared your feedback throughout the team. Thanks again and we look forward to welcoming you back in the near future! Warm Regards, Ashleigh Judd Guest Relations Manager

Great Location!

Customer review rating 4.4/5

Carl S. Couples - 25/03/2020 Confirmed reviews ALL

While we only were able to stay one night, we found the Novotel Queenstown Lakeside very enjoyable. It is located near the lake and downtown, but is still exceptionally quiet. We were a short walk to restaurants, shopping, and a gorgeous view of the lake.

Dear Carl & Susan, Thank you for taking the time to share your feedback. I am delighted to read that you enjoyed your stay and our friendly staff made you feel welcome! Thank you again and we hope to see you back at the Novotel soon! Warm Regards, Ashleigh Judd Guest Relations Manager

well located & helpful staff

Customer review rating 4.4/5

Y. Couples - 24/03/2020 Confirmed reviews ALL

Location location location

Dear Ian, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Warm Regards, Ashleigh Judd Guest Relations Manager

Great Stay

Customer review rating 4.4/5

Barry Couples - 24/03/2020 Confirmed reviews ALL

It was a very enjoyable stay and all staff were extreemly helpful and happy to interact with us.

Great location

Customer review rating 4.4/5

Mary E. C. Couples - 24/03/2020 Confirmed reviews ALL

Vacation, other than covid 19 it was great

Dear Richard & Mary Ellen, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Warm Regards, Ashleigh Judd Guest Relations Manager

Lovely stay

Customer review rating 4.4/5

Maggie H. Business - 24/03/2020 Confirmed reviews ALL

Everyone was smiley, happy and willing to go that little extra. First rate!

Dear Maggie, Thank you for taking the time to share your feedback. I am delighted to read that you enjoyed your stay with us and our friendly staff made you feel welcome. Thank you again and we hope to welcome you back to the Novotel soon! Warm Regards, Ashleigh Judd Guest Relations Manager

Great location

Customer review rating 4.4/5

Isabel T. Friends - 24/03/2020 Confirmed reviews ALL

Staff very helpful made us feel so comfortable thank you

Dear Isabel, Thank you for taking the time to share your feedback. I am delighted to read that you enjoyed your stay with us and our friendly staff made you feel welcome. Thank you again and we hope to welcome you back to the Novotel soon! Warm Regards, Ashleigh Judd Guest Relations Manager

Great Location

Customer review rating 4.4/5

Dean Couples - 24/03/2020 Confirmed reviews ALL

Stayed 3 nights in a mountain view room.

Room available during crisis

Customer review rating 4.4/5

Guy D. Families - 24/03/2020 Confirmed reviews ALL

Our flights were delayed, cancelled or rerouted several times and Novotel had rooms available during this time to accommodate these changes during the CoVad-19 crisis, they made us feel welcome and eased our stress level. Thank you

Well Located

Customer review rating 4.4/5

Andy Families - 23/03/2020 Confirmed reviews ALL

Our room was quite noisy with toilet noises from adjoining rooms and also smelt a little musty as if it was leaking.

Great hotel in wonderful location.

Customer review rating 4.4/5

Brian H. Couples - 23/03/2020 Confirmed reviews ALL

Great experience, particularly liked the valet service for the hire car.

Nice room pleasant staff

Customer review rating 4.4/5

Peter Friends - 23/03/2020 Confirmed reviews ALL

Only one night but good experience

ideal location.

Customer review rating 4.4/5

Peter L. Friends - 23/03/2020 Confirmed reviews ALL

relaxed and comfortable with great service

Dear Peter, Thank you for taking the time to share your feedback. I am delighted to read that you enjoyed your stay with us and our friendly staff made you feel welcome. Thank you again and we hope to welcome you back to the Novotel soon! Warm Regards, Ashleigh Judd Guest Relations Manager
Our most recent 20 reviews

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