Pullman London St Pancras

Pullman London St Pancras 4 stars

Customer review rating (ALL Rating) 4.6/5 2,344 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • A few moments away from King's Cross, St. Pancras (Eurostar) and Euston Station

  • Award-winning GA KingsX Bar & Restaurant. Vibrant and stylish.

  • Modern guest rooms and 13 disabled accessible rooms

  • 17 flexible state-of-the-art event spaces to cater for all needs

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Pullman London St Pancras

100 - 110 Euston Road
NW1 2AJ LONDON
United Kingdom

  • BUS:  10,30,73,205,390 British Library

  • CIRCLE LINE:  CIRCLE LINE KING'S CROSS

  • HAMMERSMITH LINE:  HAMMERSMITH LINE KING'S CROSS

  • METROPOLITAN LINE:  METROPOLITAN LIN KING'S CROSS

  • NORTHERN LINE:  NORTHERN LINE KING'S CROSS

  • NORTHERN LINES:  NORTHERN LINE EUSTON

  • PICCADILLY LINE:  PICCADILLY LINE KING'S CROSS

  • VICTORIA-/NORTHERN LINE:  VICTORIA LINE EUSTON

  • VICTORIA-/NORTHERN LINES:  VICTORIA LINE KING'S CROSS

  • By plane

    GATWICK At 56km / 34 miles

  • By plane

    HEATHROW At 26km / 16 miles

  • By plane

    LONDON CITY AIRPORT At 12km / 7 miles

  • By plane

    LUTON At 55km / 34 miles

  • By plane

    STANSTED At 56km / 34 miles

  • By car

    A40 At 1km / 0 miles

  • By train

    EUSTON At 0km / 0 miles

  • By train

    EUSTON STATION At 0km / 0 miles

  • By train

    KG CROSS ST PANCRAS At 0km / 0 miles

  • By train

    KING S CROSS At 0km / 0 miles

  • By train

    VICTORIA At 5km / 3 miles

GPS:51.52851, -0.127689

Congress centre

  • BARBICAN 3 km / 1 mi
  • BUSINESS DESIGN CENTER 1 km / 1 mi
  • FINANCIAL DISTRICT 3 km / 1 mi
  • REGENTS PLACE 1 km / 0 mi

Hotel services

Check-in from - Check out up to

In summary
On site
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

GA KingsX

GA KingsX combines both glamour culture and the contemporary modern era mixed with London's vibrant feel. Offering a creative twist of Modern European and British Food, this is all topped off with an attractive cocktail list and 50 Tastes of Gin.

Your meetings and events

Planning a product launch, board meeting or team day? Still undecided? No problem - the hotel has 17 contemporary meeting spaces that can be configured for any type of function.For larger events, our Shaw Theatre is London's largest tiered auditorium attached to a hotel, with 446 seats equipped with folding writing tablets.All 12 meeting rooms are equipped with SMARTboard and high-speed Internet access, and free WiFi is available throughout the hotel. For a different meeting experience, the 'Business Playground' room has been specially designed for small, exclusive meetings for up to 12 people. The 'Business Playground' room is a far cry from very formal conventional meeting rooms and disrupts the codes of business with style.

Room descriptions and layouts

19 

meeting rooms

From 1 to 446 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • Convert different units of measurement and make organising your events easier.

  • This hotel is not suitable for your event?

    Look for another hotel

Our accommodation(s)

Rooms ranging from Classic to Deluxe, or upgrade to our exclusive Deluxe Suites with panoramic views across London, your every need is met to the highest of standards. Relax in our bespoke beds and refresh under a stimulating rain shower.

Our guest reviews

Our guest reviews for
Pullman London St Pancras

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  2,344 reviews

TripAdvisor Rating  4.5/5  5,795 reviews

Certificate of excellence 2022

Excellent service

TripAdvisor rating 5.0/5

khadija572 Families - TripAdvisor review

Spent a really nice long-weekend with family in this hotel. As requested we got a room with a great view of the London skyline. This is really appreciated when you've spent a whole day sightseeing and want to relax. At the end of our stay we had an issue with the lock of our door but the team lead by Sandra got it sorted out in no time being very patient and professional throughout. Also breakfast was of a really high quality and staff were responding to our demands. Overall we couldn't have hoped for a better welcome at this hotel and we'll definitely be back here soon.

Dear @khadija572, It was truly wonderful to read your review! We were delighted to welcome you to stay with us at Pullman Your compliments of the staff and how well they looked after you throughout your stay are wonderful and greatly appreciated. It will be my pleasure to share your kind words with them, and in particular with Sandra who I know will be very happy to hear your praising words. I do hope you will have another opportunity to come back and see us again very soon, when you will find another warm welcome! Kind Regards, Alfio Scuderi Quality & Guest Experience Manager

Good stay

Customer review rating 5.0/5

Gillian E. Business - Confirmed reviews ALL

I only stayed one night but found the hotel excellent - polite efficient staff, clean comfortable room and lovely breakfast selection

Great stay

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Well located, with good food and amenities around. Clean and the employees are very friendly and helpful.

Dear Liang Tang Irene, Thank you for taking the time to provide our team with such great feedback in regards to your recent stay with us at Pullman London St Pancras. It is always a pleasure to read that our guests have had a memorable experience with us! Thank you again for sharing your experience, and we look forward to welcoming you back home soon. All the best, Alfio Scuderi Hotel Quality & Guest Experience Manager Pullman London St. Pancras al…

NIce ;-)

Customer review rating 5.0/5

Marc Business - Confirmed reviews ALL

as always nice hotel proper rooms and friendly service !

Dear Marc, Thank you for taking the time to share your thoughts about your latest stay! We are glad that you had a good experience with us and hope to see you again very soon. All the best, Alfio Scuderi Hotel Quality & Guest Experience Manager Pullman London St. Pancras al…

Perfect location with good sized modern king room

Customer review rating 4.0/5

Sue R. Couples - Confirmed reviews ALL

Enjoyed our 5-day stay at the Pullman, close to restaurants, Kings Cross St Pancras stations and all amenities. Our king size room was a great size, but wish there was more shelves or drawers as we were unable to unpack our suitcase during our stay.

Posh hotel

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

From check in to check out everyone was friendly. The breakfast was great and the restaurant/bar was beautiful. The drinks were incredible. The room was up to date and the room had many outlets to charge phones, laptops etc. I had a great stay!

Dear Regina P., We very much appreciate your comments regarding your stay at the Pullman London St Pancras. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alfio Scuderi Hotel Quality & Guest Experience Manager Pullman London St. Pancras al…

Great location for exploring London

TripAdvisor rating 4.0/5

hubert_raeymaekers Business - TripAdvisor review

Situated near the King's Cross and St-Pancras station(s), this if of course a great starting point for visiting all parts of London. In the hotel itself we enjoyed very much a nice room with a great view, and a fantastic breakfast buffet. But the bar is quite noisy, in particular because of horrible music (according to our taste) : continuous synthetic sounds with a stupid beat under or above it...

Dear @hubert_raeymaekers, Thank you for sharing your feedback about your recent stay with us at Pullman St. Pancras. I was delighted to learn that you had a good stay with us, as well as enjoying our breakfast buffet and the view from your room. While many of our guests appreciate the vibrant atmosphere created by the live DJ set, I am sorry to read that the music was not to your liking. For your next visit, do not hesitate to ask a member of the team to direct you to the quieter areas of GA away from the music. Thank you again for sharing your experience, and I trust your next visit will be truly memorable. Kind Regards, Alfio Scuderi Quality & Guest Experience Manager

Experience didn’t match the price!

Customer review rating 3.0/5

A. Families - Confirmed reviews ALL

Our family stay was fine but we found that the whole experience was not worth the price we paid. The staff were all fantastic and our son enjoyed the glass elevator. However, the room was a disappointment…no soft lighting for the family part, big scratch down the TV, damaged units, hair on the pull out sofa bed…and the pillows…these are the worst pillows I have ever experienced! Like sleeping on a brick!! We have stayed across the road in the Premier Inn for a third of the price and found the same fantastic staff but the rooms were a lot more comfortable and spacious. On the basis the Pullman doesn’t provide value for money.

Dear Long A., Thank you for taking the time and trouble to complete a survey following your recent stay at Pullman. At Pullman we all take great pride in providing our guests with the highest standards of service, therefore I am very sorry to learn that we failed to meet your expectations on this occasion; please allow me to express my sincere apologies. Your feedback is very important to us and I wish to assure you that we take all comments seriously and we will address these issues accordingly. For your next stay, please feel free to reach out to me directly and I will be happy to offer you an upgrade and a discounted rate. Once again, please accept my sincere apologies and we hope to have the opportunity of warmly welcome you again to Pullman in the near future. Yours sincerely, Alfio Scuderi Hotel Quality & Guest Experience Manager Pullman London St. Pancras al…

Excellent stay

Customer review rating 5.0/5

Robert Couples - Confirmed reviews ALL

Lovely hotel in perfect location

Enjoyable stay

Customer review rating 4.5/5

Deirdre Friends - Confirmed reviews ALL

Our room was of a good standard . The staff were excellent and friendly. We particularly enjoyed the breakfast!

Dear Deirdre, Thank you for choosing to stay at Pullman London St Pancras and for taking the time to share your experience with us. It is always a pleasure to read that our guests had a truly memorable time with us. Thank you again for sharing your experience, and we look forward to welcoming you back home soon. All the best, Alfio Scuderi Hotel Quality & Guest Experience Manager Pullman London St. Pancras al…

Comfortable and friendly

Customer review rating 4.0/5

A. Couples - Confirmed reviews ALL

Spacious room and helpful staff. The only complaint was the offer at reakfast which was tasteless.

Too many things broken for the money paid

Customer review rating 2.0/5

Bern Couples - Confirmed reviews ALL

Iron not working. Phone not working. Gap in between the shelf and wall under the TV, which saw my wife’s bracelet slip down behind. Maintenance had to come and pull apart the shelf to retrieve.

Dear Debra, Thank you for taking the time to tell us about your experience at Pullman London St Pancras. I am really sorry to know that we failed to meet your expectations on this occasion. Please allow me to express my sincere apologies, as this in no way reflects the high quality of service we strive to provide. Please know that our Maintenance team will take appropriate action to prevent future occurrence. Once again, thank you again for bringing these issues to our attention. We hope to be able to welcome you back soon so you can have the great experience so many of our guests praise us for. Kind regards, Alfio Scuderi Hotel Quality & Guest Experience Manager Pullman London St. Pancras al…

Small rooms, conveniently located

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

Traveled for business - the proximity to st Pancras was good. However, when you need a taxi it's very difficult/more expensive to get as there is no entry from the main road. Room was very small, breakfast ok.

Friendly and a great stay.

Customer review rating 5.0/5

Kassie H. Families - Confirmed reviews ALL

Flew in from America and this is the best hotel I have ever stayed at. The staff was so helpful and friendly and everything about it was beautiful. The restaurant manager and another woman took the time to get to know me which was so sweet and appreciated and I enjoyed their common. If I ever return to London I will be staying here.

Dear Alexie, Thank you for taking the time and trouble to complete a survey following your recent stay at Pullman. We greatly value and appreciate your positive and constructive feedback and it will be my pleasure to share your kind compliments with our team. Your experiences will serve as an encouragement to all of our colleagues as we strive every day to provide the highest standards of service for our valued guests. Thank you again for sharing your experience, and we very much look forward to warmly welcoming you again to Pullman in the near future. Yours sincerely, Alfio Scuderi Hotel Quality & Guest Experience Manager Pullman London St. Pancras al…

Well located

Customer review rating 5.0/5

Anonymous Friends - Confirmed reviews ALL

We enjoyed our stay. Your hotel was close to the places we needed to be. The breakfast was very good.

Dear Fae, Thank you for taking the time to review your experience at Pullman London St Pancras. We are delighted to read you enjoyed your stay with us and hope to welcome you back very soon. Warm regards, Alfio Scuderi Hotel Quality & Guest Experience Manager Pullman London St. Pancras al…

Good location.

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Friendly check in. Spacious room with great views. Substantial breakfast and a good choice of options.

Dear Kelvin, Thank you for taking the time to review your experience at Pullman London St Pancras. We are delighted to read you enjoyed your stay with us and hope to welcome you back very soon. Warm regards, Alfio Scuderi Hotel Quality & Guest Experience Manager Pullman London St. Pancras al…

Excellent location, surroundings and service

Customer review rating 5.0/5

Anonymous Friends - Confirmed reviews ALL

We stayed at pullman on our last visit and loved it so we booked again. My son is reviving treatment for cancer in the UK and I travelled alone with him this time. On check in we were upgraded to the deluxe room which was a lovely surprise and we enjoyed our stay. Breakfast is excellent with lots of options. We will be back again.

Dear Sophia, We very much appreciate your comments regarding your stay at the Pullman London St Pancras. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alfio Scuderi Hotel Quality & Guest Experience Manager Pullman London St. Pancras al…

Well located

Customer review rating 4.5/5

Betty S. Families - Confirmed reviews ALL

The room and amenities were nice. There was no staff to assist with entry on arrival and departure regarding the stairs. Eduardo was extremely helpful in so many regards.

excellent location for stopover

Customer review rating 4.5/5

Neill B. Couples - Confirmed reviews ALL

very enjoyable stay, all staff being helpful and friendly

Dear Neill, Thank you for taking the time to provide our team with such great feedback in regards to your recent stay with us at Pullman London St Pancras. It is always a pleasure to read that our guests have had a memorable experience with us! Thank you again for sharing your experience, and we look forward to welcoming you back home soon. All the best, Alfio Scuderi Hotel Quality & Guest Experience Manager Pullman London St. Pancras al…

Ideal location fir us

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Friendly & efficient

Our most recent 20 reviews

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