Hotel - Pullman London St Pancras
Pullman Hotel Pullman Hotel

Pullman London St Pancras Hotel

4.5/5 5,571 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)
  • Dry cleaning / Ironing
  • Cash machine

Leisure and activities

  • Fitness centre
  • Sauna

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 18 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Congress centre

BARBICAN3 km / 1.86 mi

Exhibition centre

EXCEL11 km / 6.84 mi

Your meetings and events

Planning a product launch, board meeting or team day? Still undecided? No problem - the hotel has 17 contemporary meeting spaces that can be configured for any type of function.For larger events, our Shaw Theatre is London's largest tiered auditoriumattached to a hotel, with 446 seats equipped with folding writing tablets.All 12 meeting rooms are equipped with SMARTboard and high-speed Internet access, and free WiFi is available throughout the hotel. For a different meeting experience, the'Business Playground' room has been specially designed for small, exclusive meetings for up to 12 people. The 'Business Playground' room is a far cry from very formal conventional meeting rooms and disrupts the codes of business with style.

Pullman London St Pancras Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
HYDE PARK 5 24 m2 2 m 20 0 10 12 8
REGENTS PARK 3 24 m2 2 m 20 0 12 0 8
HYDE PARK 4 25 m2 2 m 20 0 10 12 8
REGENTS PARK 4 26 m2 2 m 20 0 12 0 8
HYDE PARK 2 30 m2 2 m 30 14 16 14 14
REGENTS PARK 5 30 m2 2 m 30 14 12 12 12
REGENTS PARK 6 31 m2 2 m 30 14 12 12 12
REGENTS PARK 7 31 m2 2 m 30 14 12 12 12
HYDE PARK 3 32 m2 2 m 30 14 16 14 14
HYDE PARK 1 34 m2 2 m 30 14 16 14 14
HYDE PARK 6 36 m2 2 m 30 14 12 16 12
HYDE PARK 7 36 m2 2 m 30 14 12 16 12
REGENTS PARK 2 36 m2 2 m 16 0 12 0 0
BUSINESS PLAYGROUND 68 m2 2 m 0 0 12 0 0
NOBEL SUITE 1 162 m2 4 m 168 46 40 98 84
NOBEL SUITE 2 189 m2 4 m 180 46 36 120 96
Nobel Suite 352 m2 4 m 350 0 0 220 220
SHAW THEATRE 552 m2 2 m 446 0 0 0 0
    • Soundproof areasfor greater confort
    • An extensive array of audio,video and projection equipment
    • Podium
    • WIFI access
    • Airconditioned meeting room
    • Syndicate rooms
    • Video equipment
    • High speed transmission line
    • Certified Conference Hotel
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Rooms ranging from Classic to Deluxe, or upgrade to our exclusive Deluxe Suites with panoramic views across London, your every need is met to the highest of standards. Relax in our bespoke beds and refresh under a stimulating rain shower.

  • 312 rooms
  • 100% non-smoking hotel
  • 13 rooms for people with reduced mobility
  • 30 family rooms
  • 48 connecting rooms
    • 220/240 V AC
    • Emergency exit map
    • Air Cooling System
    • Safe deposit box
    • Free in-room mineral water
    • Radio in room
    • Opening windows
    • Remote control TV
    • Wide working desk
    • Direct dial telephone
    • High speed transmission line
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.5/5 ALL Rating 19,488 reviews

Our guest reviews for
Pullman London St Pancras

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 5,571 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Noneedname Business - 20/02/2020 Confirmed reviews ALL
« Freezing night »

All good except the A/C that was not efficient

P.f.y. Couples - 20/02/2020 Confirmed reviews ALL
« Relaxing time »

standard as expected-always made welcome by staff-food top class

William F. Couples - 20/02/2020 Confirmed reviews ALL
« Excellent experience »

Very comfortable room (quiet, good view), friendly staff, very well located, excellent breakfast. All in all, a very enjoyable experience.

Astrazeneca Business - 20/02/2020 Confirmed reviews ALL
« Bien situé »

Very nice hotel and well located. Next door to St Pancras and Kings cross station. Staff is kind, cheerful Room is nice, big enough and clean

S. L. Couples - 19/02/2020 Confirmed reviews ALL
« Well located to Eurostar, view is amazing, recommend deluxe rooms for space, clean, friendly staff »

Where do I start.......... clean, friendly staff, amazing views , tasty meals, incredible choice for buffet breakfast

Georgina M. Couples - 19/02/2020 Confirmed reviews ALL
« Convenient and comfortable »

Spend Friday and Saturday night with over Valentines weekend. There was a nice atmosphere in the hotel and we had drinks in the bar each night. Good drinks menu and nice to see some vegan food options. I found the room very comfortable and well designed. Service was very good.

Rshagan Business - 19/02/2020 Confirmed reviews ALL
« Poorest organized hotel room I have ever stayed in »

We were two people. There was no place to put clothing that does not get hung in a closet. I landed up putting mine on the desk. The bathroom had no place to put toothbrush, cosmetics etc. There are many hotels in London. I would not choose another Pullman or Accor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rshagan, Thank you for taking the time to tell us about your experience at the Pullman London St Pancras. It is disappointing to read that the design of our property did not meet your expectations. We appreciate your sharing your concerns, and if you changed your mind about returning to our hotel we would be delighted to welcome you back again. Warm regards, Charlotte de Lastelle Quality & Guest Experience Manager

David L. Couples - 19/02/2020 Confirmed reviews ALL
« Perfect »

Another fantastic stay at my favourite London hotel with the best breakfast experience I have ever had

Gary H. D. Families - 19/02/2020 Confirmed reviews ALL
« expected a bit better »

breakfast was a bun fight. Diamond in Exec Suite should be able to reserve a breakfast table reception initially forgot my welcome drink didn't get welcome drink for two rooms though i booked and paid for two rooms dinner was good wine was good dining room staff were good despite overworked

Anonymous Solo - 19/02/2020 Confirmed reviews ALL
« Great location next to St Pancras »

Chose the hotel as it was near the international station. Staff were nice. Room was quite small and boiling hot, the air flow system here or whatever they call it is utterly useless! Small queue for breakfast, but it was nice overall. For the price I'd say it was adequate, but not excellent.

Anonymous Couples - 19/02/2020 Confirmed reviews ALL
« Great location for travel on Eurostar »

Spotlessly clean attentive staff and comfortable beds. A thoroughly enjoyable stay will definitely stay again.

Caroline T. Couples - 19/02/2020 Confirmed reviews ALL
« Lovely hotel, good location. »

Great check in. Upgraded to a deluxe room which was huge. Also received a complimentary drinks voucher!

Michelle Friends - 19/02/2020 Confirmed reviews ALL
« Lovely hotel, great location »

Really nice hotel, room was lovely, the building as a whole was decorated really nicely, particularly the reception/restaurant area. The staff on reception were absolutely lovely and a good laugh and made our stay really enjoyable. The hotel is right next door to the british library and was about a minute walk to the St Pancras entrance to the Kings Cross Underground station. I would definitely stay here again next time I'm in london providing it's a reasonable price again. Overall, a brilliant stay!

Paul C. Solo - 18/02/2020 Confirmed reviews ALL
« Always Good Experience »

We had a three day stay. As always the location is wonderful and we were very busy. Used the restaurant a couple of times. A few little issues.

Anonymous Business - 18/02/2020 Confirmed reviews ALL
« Well located and good stay »

Always pleased to stay at the Pullman London St Pancras. The only problem is the 'background music' in the bar/restaurant which is played too loud and is not very relaxing music, difficult to hold a conversation sometimes, and the lighting in the bar/restaurant is far too dark be able to read ie. a newspaper, other than reading something on a backlit tablet.

Anonymous Families - 18/02/2020 Confirmed reviews ALL
« good location »

kind

Carolyn Couples - 18/02/2020 Confirmed reviews ALL
« Very convenient to rail service »

Comfortable room and helpful and polite staff

Fred Business - 18/02/2020 Confirmed reviews ALL
« Well Located »

The location is amazing, especially if you will be taking trains from either King’s Cross or St. Pancras. The breakfast in-site is also world class. But given the proclaimed quality, it came short in multiple ways. I arrived around 11p and trying to order a meal in room was a failure. No one answered the phone to the point where it was better to abandon. The next morning, taking a shower was a quick way to flood the room. Unfortunately, who ever laid out the space did it poorly with bad slopes and the bathroom floor was slick after every shower.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fred, Thank you for taking the time to tell us about your experience at the Pullman London St Pancras. While I am glad to know that you were fully satisfied with our location and breakfast, I am sorry that some other aspects of your experience did not meet your expectations; please allow me to express my sincerest apologies. I am sorry that the design of our showers was not to your taste. I will make sure to take note of your comment for future reference. It is very disappointing to read that you were not able to reach our Room Service to order dinner. This definitely does not represent the quality of service we strive to provide. Please rest assured that I have passed your comments on to our Food & Beverage manager who will take the appropriate measures to prevent future occurrence. I have also credited points to your ALL account. Hopefully this will give you an opportunity to return and give us the chance to regain your trust. Sincerely, Charlotte de Lastelle Quality & Guest Experience Manager

John P. Couples - 18/02/2020 Confirmed reviews ALL
« Great experience »

The hotel is well located for us, being close to Kings Cross, very comfortable, serves good food and has great staff. A great experience!

Trevor Couples - 18/02/2020 Confirmed reviews ALL
« Perfect location great hotel »

Have been yo the pullman many times, and will continue when visiting London, Nice rooms and clean, polite staff, location perfect

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