ibis budget São Paulo Paulista

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ibis budget São Paulo Paulista 2 stars

Customer review rating (ALL Rating) 4.1/5 2,515 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • We are next to Paulista metro station

  • The hotel is 1km from major hospitals like Sirio Libanês and Nove de Julho

  • Weekly Happy hour with live music at the Trampolim restaurant.

  • The hotel offers easy access to the city's main shopping malls

  • We accept dogs up to 15 kg for a charge. Vaccination card required.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis budget São Paulo Paulista

Rua da Consolação, 2303, Consolação
01301100 São Paulo
Brazil

  • IBIS BUDGET SAO PAULO PAULISTA:  Linha amarela Estação Paulista

  • Metrô Consolação:  Linha Verde Estação Consolação

  • By plane

    AEROPORTO CONGONHAS At 10.1km / 6.28 miles

  • By plane

    AEROPORTO GUARULHOS At 31.6km / 19.64 miles

  • By plane

    VIRACOPOS At 91.9km / 57.1 miles

  • By train

    METRO PAULISTA At 0km / 0 miles

  • By train

    RODOVIÁRIA BARRA FUNDA At 4km / 2 miles

  • By train

    RODVIARIA TIETE At 8km / 4.97 miles

GPS:-23.554963, -46.661477

Congress centre

  • Frei Caneca Convention Center 1 km / 0.62 mi
  • Rebouças Convention Center 4 km / 2.49 mi

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Trampolim Startup Café

Trampolim Startup Café has a modern concept of social inclusion; among its customers you will find refugees and young people; it promotes local entrepreneurship, has coworking space and mini studio

Your meetings and events

Room descriptions and layouts

meeting room

From 1 to 0 

attendees

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Our accommodation(s)

Ibis budget São Paulo Paulista offers modern and comfortable accommodation, with rooms for families and suitable for people with reduced mobility. For a great stay, our accommodations are soundproofing, hypoallergenic and feature wooden floors. We offer free WIFI, air conditioning, bathroom facilities, among other items for your comfort.

Our guest reviews

Our guest reviews for
ibis budget São Paulo Paulista

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  2,515 reviews

TripAdvisor Rating  3.5/5  5,238 reviews

Very well located

Customer review rating 5.0/5

Simone M. Friends - Confirmed reviews ALL

The hotel is really well located.

Prezada Sra Simone, Agradeço muito pelos comentários sobre sua hospedagem no Ibis Budget SP Paulista. Seus comentários serão compartilhados com a nossa equipe. Tenho certeza de que este feedback servirá como incentivo no nosso objetivo de aprimorar continuamente a qualidade de nossos serviços. Asseguramos que estamos trabalhando nas oportunidades de melhorias informadas. Obrigada mais uma vez por compartilhar a sua experiência e espero revê-la em breve. Cordialmente, Erica Murase Gerente Geral Ibis Budget SP Paulista

Good value for money

Customer review rating 5.0/5

Thiago G. J. Friends - Confirmed reviews ALL

Booked into the hotel to see friends who I had not seen for ages. I didn’t expect to find a organised and clean hotel. Staff also kind and respectful.

Dear Thiago, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kindest Regards, Erica Murase General Manager

Well located

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

The stafs need to get more training. They always forget to increase my point no Le club . I need to call them for complain about it. Last time I could not do free check out late until 2 o clock

Dear Sabrina C., Thank you for taking the time to tell us about your experience at the ibis budget São Paulo Paulista. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Erica Murase General Manager Ibis Budget SP Paulista

Good hotel to be alone or with friends, and especially for young people

Customer review rating 3.5/5

Adam Families - Confirmed reviews ALL

I have seen the size of the rooms, but seeing it in person is different. They are quite small! This is good, though: the cost-benefit is amazing. My wife didn't like it much but my son LOVED the bunkbed :) Being an economy, efficient hotel, my only problem was a string smell of solvent in our room, but they changed us immediately, so I have no complaints and would recommend it to anyone looking for a cost-effective stay.

Dear Adan, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind Regards, Erica Murase General Manager Ibis Budget SP Paulista

Yes

Customer review rating 4.5/5

Anonymous Solo - Confirmed reviews ALL

Good experience

Olá Pamela, tudo bem? Obrigado pela ótima avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estadia e esperamos vê-la novamente em breve. Att, Fabiana Arantes Supervisora Guest Experience

Room was dirty and terrible staff service

Customer review rating 0.5/5

Anonymous Families - Confirmed reviews ALL

The room was dirty, I could find hair on the wall on the floor. The towel was ripped and it was looking old. The hotel is well located and the breakfast is well served

Boa tarde Marianne, Agradecemos ter-nos dedicado o seu tempo para nos escrever no seguimento da sua estada no ibis budget São Paulo Paulista. Os hotéis Ibis Budget desejam sempre prestar a melhor qualidade de serviço nas suas estadas ; por consequente, a sua opinião é para nós fundamental. Asseguramos-lhe que serão tomadas as medidas necessárias com vista à melhoria da qualidade das prestações que nos referiu. Att, Fabiana Arantes Supervisora Guest Experience

Affordable and useful in city center

Customer review rating 3.5/5

Ivandro M. Families - Confirmed reviews ALL

Affordable and useful in city center. Good to sleep and walk around the city.

Boa tarde Ivandro, Agradecemos os seus comentários no seguimento da sua estada no ibis budget São Paulo Paulista. Foi com prazer que recebemos as suas felicitações. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Att, Fabiana Arantes Supervisora Guest Experience

Well located, good quality rooms.

Customer review rating 4.5/5

Thiago Families - Confirmed reviews ALL

Everything was pretty good. Checking in and out was fast. Rooms were clean and with good quality furniture in it. I didn't give you a 10 because the blackout curtains aren't very good. Too much light leaks by its borders. If only the room had good sun/light isolation from outside through the window, with the usage of a rolling shutter + blackout curtain combo, I would have easily given you a 10.

Customer review rating 2.0/5

Anonymous Families - Confirmed reviews ALL

I've had better experiences with Ibis Hotels!

Well located, good room, great cost-benefit

Customer review rating 4.5/5

Luiz F. Friends - Confirmed reviews ALL

The room was pretty good, it could be a little bigger but it was comfortable. Number of amenities could be more. Bathroom small but good. Restaurant was excellent, with good food and convenience store with a lot of options. The people working in the hotel were amazing, always ready to attend with what you need.

Internet is horrible, rooms are really small with no privacy with the showers being by the bed

Customer review rating 0.5/5

Anonymous Friends - Confirmed reviews ALL

Horrible !! Guest service is rude. Not enough pillow for the amount of guest in the room. Not a comfortable bed, small rooms and terrible internet.

Olá Luana,tudo bem? Agradecemos ter-nos dedicado o seu tempo para nos escrever no seguimento da sua estada no ibis budget São Paulo Paulista. Lamentamos que a prestação de serviço não tenha estado à altura das suas expectativas, pelo facto queira aceitar as nossas sinceras desculpas. O layout segue categoria economica da rede ibis budget. Att, Fabiana Arantes Supervisora Guest Experience

Very well located

Customer review rating 4.5/5

Natalí Business - Confirmed reviews ALL

The Ibis Budget Paulista is my favorite hotel in São Paulo. Whenever I need to go there, whether on business or just for tourism, I choose this hotel. The location is the best part: right next to the subway.

Bom dia Natali,tudo bem? Agradecemos os seus comentários no seguimento da sua estada no ibis budget São Paulo Paulista. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipe . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Att, Fabiana Arantes Supervisora Guest Experience

Couple fighting next door

Customer review rating 1.5/5

Isabel S. Couples - Confirmed reviews ALL

Couple fighting the whole night , slamming the doors, screaming . We were so afraid of leaving the room to go downstairs because we did not want problems with those crazy people . We did not sleep from 3:00am to time to get out the bed . Very bad experience , I’ll never go back and I’ll not recommend it to anyone . We paid for a room that we couldn’t sleep and it’s so frustrating since we had a long day next day .

Bom dia Isabel,tudo bem? Agradecemos ter-nos dedicado o seu tempo para nos escrever no seguimento da sua estada no ibis budget São Paulo Paulista. Lamentamos que a prestação de serviço não tenha estado à altura das suas expectativas, pelo facto queira aceitar as nossas sinceras desculpas. Asseguramos-lhe que serão tomadas as medidas necessárias com vista à melhoria da qualidade das prestações que nos referiu. Att, Fabiana Arantes Supervisora Guest Experience

Poor customer service, not Covid prepared

TripAdvisor rating 2.0/5

quietbruno TripAdvisor review

I stayed for a couple nights at this hotel and even though the staff was friendly there was no room service available nor cleaning products available at the room I stayed in to prevent Covid. I felt unsafe specially because there was no room cleaning even though it should be a common practice these days. I won’t stay there anymore and I don’t recommend it.

Ótimo custo-benefício

TripAdvisor rating 5.0/5

lnf369 Business - TripAdvisor review

The hotel has a great location and fulfills its own proposal. The only problem was with the noise from the people in the next room, perhaps because the walls are thin. The attendant (Fernanda) was very friendly!

Olá Inf369, É uma grande alegria para todos nós da equipe íbis Budget Paulista receber um comentário como este. Foi com prazer que recebemos as suas felicitações. Não deixaremos de compartilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um serviço irrepreensível. Espero que volte em breve! Grande abraço, Thamila Barrozo Supervisora de Guest Experience ibis Budget São Paulo Paulista

Great Location

TripAdvisor rating 5.0/5

Jill714 Solo travel - TripAdvisor review

Great location and clean hotel. Very friendly receptionist Daniel ! Breakfast not worth it the price. Staff took over 20 minutes to replace some sausages and omellet. Not acceptable when you are in a hurry to leave.

Dear Jill714, Thank you for the time taken to evaluate your experience. We are glad to know that we have met your expectations about our rooms and location. We are very sorry to hear that the service in our restaurant didn't satisfy you completely. We are taking the measures so that won't happen again. It would be a pleasure to welcome you back soon and change the image that you had about our restaurant so we can demonstrate our culture of service. Best Regards, Thamila Barrozo Guest Experience Supervisor

Excellent Cost/Banefits rate

TripAdvisor rating 5.0/5

vicentemacieljr Business - TripAdvisor review

Excellent for any kind of travelers, interested to just have a good place to rest and stay. Well located, with good options for food, transportation and entertainment. Certainly one of the best options available around.

Dear vicentemacieljr, Thank you for the time taken to evaluate your experience. We are glad to know that we have met your expectations, this is very important for us. It would be a pleasure to welcome you back soon! Best Regards, Paulo Albuquerque

It was good

TripAdvisor rating 4.0/5

AndreLuisBarronio Couples - TripAdvisor review

I think that the bed could be more comfortable for those that expend more time in the room. But, between the rate and the quality of the structure, I think that it was a fair rate to me. Thanks for all.

Dear AndreLuisBarronio First of all we would like to thank you for sharing your experience with us. We are glad to know that we've met your expectations. All of your comments will be considered in the future renovation of our rooms. Hope to see you soon! Best Regards, Paulo Albuquerque

very bad experience

TripAdvisor rating 1.0/5

RicardoVGoncalves Business - TripAdvisor review

There simply was no water in the hotel on Friday morning, July 05, 2019. I was staying at the hotel for a nearby medical congress, and I had to go to the event without the possibility of taking a shower. I did not even receive an apology from the hotel management or anyone else for the incident....

Hello Ricardo V Goncalves First we would like to apologize for the delay in replying to your comments after our stay with us. We regret that the service did not live up to your expectations, so please accept our sincere apologies. Know that we will report to our entire team and use their example in a constructive way so that situations like this do not occur and thus improve our quality of care, because it is not our culture that we want to be recognized. We had a large-scale problem on that day that you mentioned, we did the preventive work so that this problem would not occur any more. Once again we apologize and appreciate your comments. We hope to regain your confidence in a future stay. Thamila Barrozo Guest Experience Supervisor ibis Budget Sao Paulo Paulista

The card never works

TripAdvisor rating 3.0/5

alexandresgf Couples - TripAdvisor review

It was difficult to use the room's card, mainly in the elevator that it never recognize the card properly. Also, the room was not really clean on the first day, missing toilet paper and the trash can was full.

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