Hotel - Mercure Hotel Berlin City
Mercure Hotel Mercure Hotel

Mercure Hotel Berlin City

4.0/5 1,748 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • Services for children
    • Babysitting on request
    • Outdoor playground for children
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
    • Polish
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Currency exchange

Leisure and activities

  • Fitness centre  (Nearby)
  • Well-being  (Nearby)
    • Solarium (Nearby)
    • Tanning salon (Nearby)
  • Services for children
    • Babysitting on request
    • Outdoor playground for children
  • Other sports activities
    • Bicycles rental (Paying)
    • Bike rack facilities
    • Jogging track (Nearby)


  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
  • Self-service catering
    • Snack & beverage machine
    • Drink vending machine

Business services

  • 10 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Companies and event centres nearby


BAYER2.5 km / 1.55 mi BUNDESMIN.VERKEHR0.5 km / 0.31 mi CHARITE0.2 km / 0.12 mi NOKIA0.2 km / 0.12 mi SONY5 km / 3.11 mi
BUNDESMIN.BILDUNG0.5 km / 0.31 mi BUNDESMIN.WIRTSCH.0.5 km / 0.31 mi Deutsche Bahn AG0.5 km / 0.31 mi SIEMENS10 km / 6.21 mi VATTENFALL0.1 km / 0.06 mi

Your meetings and events

The conference floor at our Mercure Berlin City features 6 air-conditioned conference rooms with WIFI. Plenty of natural light creates a pleasant atmosphere in the rooms. The ideal venue for events for up to 120 people: OurCCH-certified hotel offers state-of-the-art technical facilities for all your conference, meeting or seminar needs. We are happy to help every step of the way: Pleaselet our qualified staff know your requirements and they will offer you professional support, from the planning and organization of your event to assistance on the day.

Mercure Hotel Berlin City Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
ALPHA 30 m2 3 m 15 9 12 10 16
BETA 30 m2 3 m 15 11 12 10 16
GAMMA 47 m2 3 m 30 15 18 20 25
SINUS 47 m2 3 m 30 15 20 20 0
TANGENS 47 m2 3 m 30 15 18 20 25
BETA-GAMMA 60 m2 3 m 35 20 25 30 0
COSINUS 60 m2 3 m 35 20 23 30 32
COSINUS-TANGENS 107 m2 3 m 60 30 35 40 0
SINUS-COSINUS 107 m2 3 m 60 30 35 40 0
WITH MOST SPACE (3+5+6) 155 m2 3 m 120 40 50 70 82
    • Screen
    • Flipchart
    • Soundproof
    • TV with VCR
    • Meeting room
    • Video camera
    • Syndicated room
    • Audio and video equipment
    • Office
    • Lectern
    • Day light
    • WIFI access
    • Slide projector
    • Syndicate rooms
    • Overhead projector
    • Airconditioned meeting room
    • Video equipment
    • High speed transmission line
    • Wedding ceremony
    • Accommodation

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

All of our 246 rooms were completely renovated in 2017 and now reflect the proximity of our hotel to the Natural History Museum. Our Standard, Superior and Privilege Rooms are all air-conditioned, have free WIFI and are suitable for allergy sufferers.Our hotel is ECARF-certified. Many of the rooms face into the peaceful courtyard. Pets are welcome (extra charge of EUR 15/night).

  • 246 rooms
  • 235 non-smoking rooms
  • 12 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Web TV
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Drink vending machine
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

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4.5/5 ALL Rating 6,734 reviews

Our guest reviews for
Mercure Hotel Berlin City

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,748 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Vincent Solo - 25/11/2019 Confirmed reviews ALL
« Hong Kong »

Maybe be a bit more sensitive regarding China and Hong Kong. I put down Hong Kong and ended up having China on my address. Thus sending me emails written in simplified chinese. English would have been fine. Thanks.

Suhasini Business - 24/11/2019 Confirmed reviews ALL
« Good place »

No complaints

Gabriela O. Solo - 21/11/2019 Confirmed reviews ALL
« Ms, Dr, »

It was excellent. The room was very comfortable and cozy. Breakfast genial.

Anonymous Couples - 18/11/2019 Confirmed reviews ALL
« A very hospitable Place »

Helpful and friendly people at reception, nice, quite, clean room, and a very relaxed and late breakfast with good cheese and fresh fruit on Sunday.

Janice B. Couples - 14/11/2019 Confirmed reviews ALL
« Location and room was very good. »

Hotel was central. The soft drinks at the bar were too expensive. Example being that the tonic to put in the gin is too expensive.

Maj L. Couples - 13/11/2019 Confirmed reviews ALL
« Lovely stay ay Mercure Berlin City »

We've visited this hotel frequently over the years. Recently the second time this year. The location is just right for us. The room is comfortable and clean - a great bed! Housekeeping very satisfying. The staff is both professional and friendly. Beeing met for breakfast With "Einen wunderschonen guten Morgen" and a bright smile is a nice start on a day. We feel welcome! The same goes for Restaurant/Bar Relax - good drinks and food and a very nice and professional lady (her photo is in the elevator). We recommend your hotel to any one planning to go to Berlin. And we'll be back!

Ari Couples - 11/11/2019 Confirmed reviews ALL
« Modern middle level city hotel in central Berlin »

The building might originate from the DDR-era as the guest rooms as well as public areas were sizewise minimalist. It was a bit challenging to accommodate two adults with luggage in a Privilege Room. The breakfast room felt cramped as it was operating with full capacity. Despite of the compact space everything had been decorated brightly with fresh, modern flair and the rooms were looking nice. Especially the bathrooms were reshaped very well in order to give impression of more space. The best part of this hotel is the staff - very friendly, professional and hospitable. The location is central with good public transportation available. Wine selection at the bar was wide and of good quality.

Peter Business - 11/11/2019 Confirmed reviews ALL
« No accor privileges and servicies given »

The hotel is fine, good location, the tipical and confortable rooms, and very quiet. But. I am a platinum level member of le club accorhotels. (also i have accor business card), spending aproximatIy 80 nights in accor hotels every year. I reserved 6 rooms, 5 normal for my collageues and a better one for myself. Everything was ok, but the hotel missed totally of my platinum extras, no welcome drink, no extra amenities or little present in my room, no room upgrade etc. Just they did not given the usual extra things that i have in every accor hotel in the world. It is a lack of attention, please correct it, maybe other guest are not so generous than me. regards, Peter T.

Anonymous Business - 11/11/2019 Confirmed reviews ALL
« Great experience overall »

Great stay overall however the WiFi kept dropping out which was really annoying! Staff, breakfast, room, cleanliness, check out time were all brilliant.

Richard L. Friends - 10/11/2019 Confirmed reviews ALL
« Great place to make your base in Berlin »

This hotel is in a great location for exploring Berlin and all it's attractions and restaurants. The rooms are comfortable and, for a city hotel, it is very quiet, and the room clean and well maintained. The staff are friendly and polite and a relaxed and enjoyable hotel environment.

Anonymous Business - 04/11/2019 Confirmed reviews ALL
« good »


Anonymous Business - 04/11/2019 Confirmed reviews ALL
« excellent »

Friendly and helpful staff. Clean, quiet, nicely decorated room with comfortable bed, functional desk and adequate storage.

Pierre Business - 04/11/2019 Confirmed reviews ALL
« Surprising events over surprising events »

What went well: - check-in in my room earlier than expected - check out went smoothly - bed was comfortable - bathroom clean What went oddly wrong: - small duvet for a large bed - reception told me that was the only size available - room service extremely rude (when I called the restaurant officer, he picked up saying "sorry, I was on the toilets". Then refused to take my order because my credit card was not registered (!), I had to go down, give - once again - my credit card to the reception and then finally got granted a meal!) - food incredibly scarce for a "Ceaser salad", here's what I had: - Window of my room 623 was whistling during the night, waking me up. - I had to ask for the WiFi code (which was forgotten because I was re-checking in) - WiFi kept on disconnecting I was surprised by such a service that I never faced while staying at one of your hotels. Thanks, Pierre

Edmund C. Couples - 03/11/2019 Confirmed reviews ALL
« Convenient and comfort »

Overall satisfied with the stay.

Adam O. Friends - 02/11/2019 Confirmed reviews ALL
« The first experience with Berlin »


Anonymous Families - 02/11/2019 Confirmed reviews ALL
« I felt I am at home »

The people were nice and welcoming

Therese Couples - 01/11/2019 Confirmed reviews ALL
« disapponted with a few things »

Usually love the Mercure but this time a few things let it down. 1. On day one we had 2 wash clothes, day 2 we only had one and day 3 and 4 none at all !! 2. Two nights in a row they had a large screen showing a very noisy match in the bar, I pointed out that no one was watching it but they would not turn it off, it even got to the point were my husband and I were the only 2 in the bar and they still wouldn't switch it off, we give up and left as well so they had it showing to an empty bar. 3. there was a an unnecessary large pane of glass between the bathroom and bedroom, i did eventually realise that there was a blind, however, although this gave privacy it didn't block light or sounds

Guido F. Couples - 29/10/2019 Confirmed reviews ALL
« Not what I expected »

Small room, no fridge, no water free (but the first night), bed not comfortable, small and flat pillow

Anonymous Couples - 28/10/2019 Confirmed reviews ALL
« alles ok »


G. Couples - 23/10/2019 Confirmed reviews ALL
« perfect location »

We were extremely satisfied with our stay at the hotel. Perfect location, confortable room, lovely breakfast and very pleasant staff.

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