Mercure Hotel Berlin City 4 stars

Customer review rating (ALL Rating) 4.5/5 8,186 reviews

ALLSAFE approved hotel

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Mercure Hotel Berlin City
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+ 26 Services

Hotel extras

  • Completely renovated in 2017: ultra-modern rooms, restaurant and public areas

  • Relax: craft beer and street food served in a cozy lounge atmosphere

  • Find more about regionally inspired cuisine at www.trymercure.berlin

  • The main train station is within walking distance - just 875 yards (800 meters) away

  • Indoor car park available with direct hotel access

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Mercure Hotel Berlin City

Invalidenstrasse 38
10115 berlin
germany

Fax: (+49)30/30826100

Check-in from 15h00

Check out up to 12h00

  • U6:  U6 NATURKUNDEMUSEUM

  • M5:  M5 NATURKUNDEMUSEUM

  • By plane

    BERLIN TEGEL APT At 8km / 4.97 miles

  • By plane

    BERLIN-SCHOENEFELD At 25km / 15.54 miles

  • By train

    BERLIN HAUPTBAHNHOF At 0.9km / 0.56 miles

  • By train

    BERLIN-OSTBAHNHOF At 4km / 2.49 miles

  • By train

    BERLIN-ZOOL.GARTEN At 4km / 2.49 miles

GPS:52.53024, 13.381882

Companies

  • BAYER 2.5 km / 1.55 mi
  • BUNDESMIN.BILDUNG 0.5 km / 0.31 mi
  • BUNDESMIN.VERKEHR 0.5 km / 0.31 mi
  • BUNDESMIN.WIRTSCH. 0.5 km / 0.31 mi
  • CHARITE 0.2 km / 0.12 mi
  • Deutsche Bahn AG 0.5 km / 0.31 mi
  • NOKIA 0.2 km / 0.12 mi
  • SIEMENS 10.0 km / 6.21 mi
  • SONY 5.0 km / 3.11 mi
  • VATTENFALL 0.1 km / 0.06 mi

Hotel services

Check-in from - Check out up to

In summary
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

RELAX - FOOD, DRINKS & YOU

The modern ambience and relaxed atmosphere of our bar make it one of the most popular places. Enjoy our selection of exclusive wines, excellent barista quality coffee or your favorite cocktail.

Your meetings and events

The conference floor at our Mercure Berlin City features 6 air-conditioned conference rooms with WIFI. Plenty of natural light creates a pleasant atmosphere in the rooms. The ideal venue for events for up to 120 people: OurCCH-certified hotel offers state-of-the-art technical facilities for all your conference, meeting or seminar needs. We are happy to help every step of the way: Pleaselet our qualified staff know your requirements and they will offer you professional support, from the planning and organization of your event to assistance on the day.

Room descriptions and layouts

10 

meeting rooms

From 1 to 120 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

  • Screen

  • Flipchart

  • Soundproof

  • TV with VCR

  • Meeting room

  • Video camera

  • Syndicated room

  • Audio and video equipment

  • Office

  • Lectern

  • Day light

  • WIFI access

  • Slide projector

  • Syndicate rooms

  • Overhead projector

  • Airconditioned meeting room

  • Video equipment

  • High speed transmission line

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

All of our 246 rooms were completely renovated in 2017 and now reflect the proximity of our hotel to the Natural History Museum. Our Standard, Superior and Privilege Rooms are all air-conditioned, have free WIFI and are suitable for allergy sufferers. Our hotel is ECARF-certified. Many of the rooms face into the peaceful courtyard. Pets are welcome (extra charge of EUR 15/night).

Our guest reviews for
Mercure Hotel Berlin City

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

8,186 reviews

TripAdvisor Rating 4.0/5

1,791 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Ideal spot to stay

Customer review rating 5.0/5

Brenda F. Couples - 02/12/2021 Confirmed reviews ALL

We had a really pleasant stay in the hotel. It was ideally situated and transport links were very close by. The staff were extremely helpful and friendly. Our room was of a good size with a lovely bathroom . The bed was very comfortable and of a good size. The breakfast had a good variety and the dining room was not cramped at all .

Fine hotel, good price/quality

Customer review rating 4.5/5

Martin Solo - 30/11/2021 Confirmed reviews ALL

Modern hotel, comfortable, clean and a good location, 15 min walk from Berlin Hbf

Good stay - one person can ruin it though!!

Customer review rating 4.0/5

Roland Solo - 29/11/2021 Confirmed reviews ALL

Only one night, nice centrally placed, comfortable, tastefully and efficiently equipped. Good effective shower, nice fresh linen.

pleasent stay comfortable and well located hotel

Customer review rating 4.5/5

Ay Business - 23/11/2021 Confirmed reviews ALL

i was satisfied overall from everything except the quality of the fast internet (i got a code)

Average stay

Customer review rating 3.5/5

Jana Couples - 23/11/2021 Confirmed reviews ALL

No drinking water in the room. 3 day gasses for water was dirty from previous stay and nobody changed them. I guess in 4 star hotel could be slippers and spoon for shoes. The matras was I guess old or bad quality, if you do not sleep in the middle, then you are skippering, folding from it.

Alles Top

Customer review rating 5.0/5

Ann-kathrin W. Couples - 22/11/2021 Confirmed reviews ALL

Alles Top

Great Location

Customer review rating 4.0/5

Anonymous Business - 15/11/2021 Confirmed reviews ALL

Great location, little dated interior.

Good location and very nice rooms

Customer review rating 5.0/5

Natalie Families - 14/11/2021 Confirmed reviews ALL

The hotel’s location is really good, close to the restaurants and metro station, it’s also possible to get walking to the city center. We booked two rooms for our family, both rooms were nice and clean.

Well located, good price

Customer review rating 4.5/5

Sandra Solo - 12/11/2021 Confirmed reviews ALL

It was very nice hotel, very close to the touristic attractions. Definitely i will be back

Well located

Customer review rating 4.5/5

Anonymous Families - 11/11/2021 Confirmed reviews ALL

Familly stay in Berlin, very good and central location with good connection to the public trsnport

What more do you need?

TripAdvisor rating 5.0/5

Mark_Hill_63 10/11/2021 TripAdvisor review

Located in the popular Mitte district of Berlin, the hotel has excellent transport connections.The tram and U-bahn stops are on the doorstep and the Hauptbahnhof is within easy reach. All the staff are cheerful, friendly and very helpful. And whilst the rooms are not large (Mitte property prices are high), they are perfectly adequate and do not lack any important amenities. Highly recommended for anyone who wants a base from which to explore Berlin.

Great hotel and perfect service

Customer review rating 5.0/5

Mauro Business - 04/11/2021 Confirmed reviews ALL

Our stay at Mercure Hotel in Berlin was perfect. The italian receptionist was nice and incredibly efficient. Great breakfast, clean rooms and a pleasant stay.

Dear Mauro A., We very much appreciate your comments regarding your stay at the Mercure Hotel Berlin City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relation Team Mercure Hotel Berlin City

Friendly staff and convenient location

Customer review rating 5.0/5

Jch Couples - 03/11/2021 Confirmed reviews ALL

The stay started with a bang, literally, when I accidentally knocked off the plexiglas safety screen on the arrivals desk on to the floor, along with most of the items in front of it. I was so embarrassed, but the staff were understanding and we all had a good laugh together. They won't forget me in a while. The room and bed were comfortable; there were plenty of electric plugs in good locations, which is a big plus. The room, oddly, has a glass window between bedroom and bathroom with no way to cover it. It's possible that a blind was missing. This was reported and will no doubt be attended to. The room keys failed to work at least four times, which is at least three times too many. The room itself was quiet, but there was raucous noise in an outside courtyard into the small hours on the Saturday night (Halloween weekend). Closing the window insulated most of that. I'm guessing that it's an unusual event. Wifi required repeated logging in. Covid precautions were good, with vaccination passes required for check-in and universal mask compliance. Above all, the friendliness of the staff is a huge benefit for this hotel.

Dear James Clay H., We very much appreciate your comments regarding your stay at the Mercure Hotel Berlin City. I do had an unforgetable check in with you and enjoyed the laugh with you very much. Then you asked me how it would be to rate our guests, please be sure you would get 10/10 :-D At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the mentioned points and prevent future occurrence. Thank you again for sharing your experience and I hope your next visit will be as pleasant as the previous one. Sincerely, Larissa Wrobbel Front Office Manger / Guest Relation Team

Very small room, clean, fine

Customer review rating 3.5/5

Anoniem Couples - 01/11/2021 Confirmed reviews ALL

The room is super small. But everything is clean and fine

Dear B. R. Thank you for taking the time to tell us about your experience at the Mercure Hotel Berlin City. I am sorry that your platinium experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. We will make sure that you receive our homemade welcome treatment. In case until then you become a diamond member we are happy to invite to our weekend breakfast, too. Sincerely, Guest Relation Team Mercure Hotel Berlin City

Well Located and but wonderfully quiet at night!

Customer review rating 4.5/5

Njw Business - 31/10/2021 Confirmed reviews ALL

The Hotel is perfectly located for easy access to tram stops right outside the hotel, the U-Bahn, the Hbf and the S-Bahn at Nordbahnhof making it easy to get around Berlin. Despite this, my room was wonderfully quite at night and the bed was very comfortable -so I got a really good night's sleep, which is really important to me. The staff were always friendly, courteous and helpful and the breakfast and bar snacks were tasty.

Dear N.W., We very much appreciate your comments regarding your stay at the Mercure Hotel Berlin City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relation Team Mercure Hotel Berlin City

Great escape in Berlin!

TripAdvisor rating 5.0/5

Olivier J Business - 20/10/2021 TripAdvisor review

Mercure Hotel Berlin City is very conveniently located as it is less than 1mn from an U-bahn station. Service is very responsive and courteous. It is a very well kept establishment with a welcoming bar and restaurant.

Tranquil oasis in Mitte

TripAdvisor rating 5.0/5

SrtaD Business - 20/09/2021 TripAdvisor review

I had stayed in other Mercure hotels in Berlin, but this one has really met my expectations. Superb friendly personnel (from the housecleaning lady to the reception), renovated building, new furniture and room appliances. Although facing a busy area in Mitte, I could not hear anything from my bedroom and have really nice sleeping hours. Will come back!

Another great stay

TripAdvisor rating 5.0/5

pursselledward Business - 01/09/2021 TripAdvisor review

My choice of hotel in Berlin. Very near to the main station for the express train to the new BER airport, and handy for many of the sites in central Berlin. I felt secure at all times, the hotel is modern and clean; and the staff are polite and efficient.

Great hotel, felt 100% Covid-safe

TripAdvisor rating 5.0/5

pursselledward Business - 29/07/2020 TripAdvisor review

I have stayed here many times before, as it is brilliantly located for the main station, the TXL bus from Tegel Airport, and many of the important sites in central Berlin. The hotel and all of the staff are charming. It is in a quiet part of the city centre, so if you want quiet you can get that; but if you want hustle and bustle that is only a short distance away. Anyone who is worried about travel due to Covid-19 I felt absolutely safe at all times while in Berlin and while staying here.

Great Location

TripAdvisor rating 5.0/5

Shaumit S Couples - 11/08/2019 TripAdvisor review

Very convenient, for Underground, buses, trams and twenty minutes walk to central Brelin. Staff were very good and helpful, we had a issue with our room on the first night. This was addressed the next day without any fuss. Enjoyed our stay. Great city.

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