Hotel - Sofitel Wroclaw Old Town
Sofitel Hotel Sofitel Hotel

Sofitel Wroclaw Old Town Hotel

4.5/5 1,652 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Underground garage (public) PLN 120 per day (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • COPERNICUS AIRPORT
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Sauna
  • Babysitting on request
  • Boat excursions
  • Jogging track

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 18 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Exhibition centre

EXHIBITION GROUND4 km / 2.49 mi

Your meetings and events

The Sofitel Wroclaw Old Town hotel has 11 conference rooms. The largest is the Europe Room, which seats 250 guests. Natural light, air conditioning, WIFI Internet and experienced staff guarantee a successful conference or training session in Wroclaw.Our stunning glass atrium is the ideal backdrop for an elegant dinner or cocktail reception in Wroclaw. The Madrid Room (VIP Room) is the perfect place for happy hour, and our cozy Luxemburg Room is just right for smaller meetings.At this business hotel in Wroclaw, our catering services and coffee breaks are tailored to suit the nature of your meeting and are organized by our professional concierge. The latest multimedia equipment ensures that every presentation is a success.

Sofitel Wroclaw Old Town Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
LUXEMBOURG 13 m2 3 m 0 0 4 0 4
PRAGUE 19 m2 3 m 10 6 8 6 8
VIENNA 19 m2 3 m 10 6 8 6 8
AMSTERDAM 26 m2 3 m 15 8 10 10 8
BRUSSELS 28 m2 3 m 15 12 14 10 10
PARIS 28 m2 3 m 15 12 14 10 10
BERLIN 38 m2 3 m 30 16 18 21 20
PRAGUE+VIENNA 38 m2 3 m 30 16 18 15 30
WARSAW 47 m2 3 m 40 20 24 25 30
BRUSSELS+PARIS 56 m2 3 m 40 34 34 25 30
BERLIN+BRUSSELS 66 m2 3 m 54 40 40 34 30
AMSTERDAM-WARSAW 73 m2 3 m 60 30 32 46 40
MADRID 80 m2 3 m 50 20 24 40 50
BERLIN+BRUSSELS+PARIS 94 m2 3 m 90 52 52 60 60
EUROPE I 108 m2 3 m 120 40 44 70 60
EUROPE II 108 m2 3 m 120 40 44 70 60
EUROPE I + II 216 m2 3 m 250 45 50 130 150
ATRIUM 580 m2 25 m 300 0 0 0 180
    • Flipchart
    • Indoor and Outdoor facilities
    • Videoconferencing
    • Audio and video equipment
    • Podium
    • Lectern
    • Day light
    • WIFI access
    • Slide projector
    • Syndicate rooms
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • Fine Cuisine
    • Accommodation
    • Catering available
    • Simultaneous interpreting

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Unusually spacious, rooms are elegantly designed with soothing, natural colors and refined graphics. Upscale amenities include high speed wifi Internet, daily newspaper, 24-hr room service & security, LCD TV, and the exclusive MyBed in all room types.

  • 205 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 6 connecting rooms
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Radio in bathroom
    • Work desk in all rooms
    • Pay per view channel(s)
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Telephone
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Shower
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars
4.4/5 ALL Rating 5,373 reviews

Our guest reviews for
Sofitel Wroclaw Old Town

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,652 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
Zyg Business - 10/01/2020 Confirmed reviews ALL
« GReat stay as usual »

Everything is on the very high level and I like that style! That's why I'm coming back there because the atmosphere is like at home.

Terence Couples - 09/01/2020 Confirmed reviews ALL
« Nice hotel, but the parking is too costly »

We stay in hotel for two nights. Location of hotel is perfect which situated in the old town. However hotel in a building which seems sharing with a poor department store which making hotel lowering it's grading. The carpark costing us 240PLN which is really too high. Not much service been provided in hotel during my stay, the price is not worth for what we paid.

Karim H. Solo - 07/01/2020 Confirmed reviews ALL
« A great ,modern refuge in a beautiful city . »

I did appreciate very much the very warm welcome extended upon check in ( unlike many other international global hotel brands ) .Every member of the Team was striving to fulfill my every whim and wish and my loyalty was greatly recognized by every one ! The food quality is quite high and the service warm and attentive . In short ,it s a very welcoming hotel that makes you feel you want to come back soon even if there is no other reason to bring you back to Wroclaw !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., Thank you very much for taking the time to share your experience at Sofitel Wrocław Old Town. It is a pleasure to hear that you enjoyed your stay so much! Since it is our goal to constantly distinguish our property with a service with attention to detail we are glad that you enjoyed our service approach. We hope to welcome you back very soon! Sincerely, Aleksandra Zblewska Guest Relations Sofitel Wroclaw Old Town

Anonymous Solo - 01/01/2020 Confirmed reviews ALL
« perfect »

really aprecciated

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. D., Thank you very much for your time and for sharing your opinion about Sofitel Wrocław Old Town. I'm really glad that you enjoyed your stay with us. I hope that in the near future we can meet again! Sincerely, Aleksandra Zblewska Guest Relations Sofitel Wroclaw Old Town

Smeraska Solo - 29/12/2019 Confirmed reviews ALL
« Excellent Property »

Everything was fantastic. Perfect location, helpful staff. Klaudia in the bar was wonderfully attentive and a great conversationalist. The only downside is that the ALL program should have more consistency. As a Platinum member I'm quite used to an Exec. Lounge with free beverages, breakfast and happy hour drinks/food which is what I receive in Asia. I'm not sure that being a Platinum member saw me get any experience benefits beyond a welcome drink and a hard to discern upgrade I was told i received. I described a small room problem to hotel management and they are addressing even following up with me after my stay. They care. That's great.

Clarence W. Families - 27/12/2019 Confirmed reviews ALL
« Mr »

We had a free upgrade to an Oscar suite. The front desk and restaurant staff were very friendly and helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. W., I would like to thank you very much for your great opinion regarding our staff. It is a pleasure for us to hear so nice words, we are very grateful. We wish you all the best and hope we will be able to host you soon in our hotel. Sincerely, Aleksandra Zblewska Guest Relations Sofitel Wroclaw Old Town

Neal A. Business - 27/12/2019 Confirmed reviews ALL
« Great location and facilities »

Really good experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., Thank you for your valuable feedback. I'm very happy that you met your locations about the location. We hope to welcome you back to proof to you that we can provide you with a stay as satisfying as this one or even better! Best regards, Aleksandra Zblewska Guest Relations Sofitel Wroclaw Old Town

Memoria Couples - 27/12/2019 Confirmed reviews ALL
« Four-Star Service »

Everything was lovely, but I feel small, picky things could have made the experience feel more like a five-star hotel. For instance, I reserved a room with ONE double bed and was given a room with 2 SINGLE beds. I requested a nice view and was given a view of the atrium, not of outside. There were no slippers in the room, so we had to call and request them and even though they knew 2 people were staying in the room, they brought only ONE pair of slippers. On a more positive note, the beds were very comfortable, and the location in the city was more than ideal.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. J., First of all I would like to thank you for sharing with us your opinion regarding your recent stay at Sofitel Wrocław Old Town. I am sorry that we let you down in a such many aspects. You can be sure - all your comments has been passed to all Managers. Situations what you have mentioned should not take a place. The only thing what I can explain to you is the thing with the view. You booked Classic Room, which has view to the atrium. views to the outside starts from Superior Room, in your comments you said ''Lovely view if possible", and we were almost fully booked, maybe that's why you not received the free upgrade. To make a new reservation, please contact me directly at h5… and I will personally ensure that your stay meets all expectations. I would like to apologize again for any inconvenience and I hope you will give us a chance to present myself from a better side. Thank you again for your valuable feedback Sincerely, Aleksandra Zblewska Guest Relations Sofitel Wroclaw Old Town

Couples - 27/12/2019 TripAdvisor review
« Four-Star Service in a 5-Star Hotel »

Everything was lovely, but I feel small, picky things could have made the experience feel more like a five-star hotel. For instance, I reserved a room with ONE double bed and was given a room with 2 SINGLE beds. I requested a nice view and was given a view of the atrium, not of outside. There were no slippers in the room, so we had to call and request them and even though they knew 2 people were staying in the room, they brought only ONE pair of slippers. On a more positive note, the beds were very comfortable, and the location in the city was more than ideal.

Anonymous Couples - 25/12/2019 Confirmed reviews ALL

We were satisfied , but there were things to work on and Correct.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Bar-On, First of all I would like to thank you for sharing with us your opinion regarding your recent stay at Sofitel Wrocław Old Town. I am sorry that we let you down in a few aspects. Could you be more specific? Please contact me directly at h5… and if you'll decide to make nev reservaion, I will personally ensure that your stay meets all expectations. I would like to apologize again for any inconvenience and I hope you will give us a chance to present myself from a better side. Sincerely, Aleksandra Zblewska Guest Relations Sofitel Wroclaw Old Town

Anonymous Couples - 24/12/2019 Confirmed reviews ALL

Excellent staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., First of all I would like to thank you for sharing with us your opinion regarding your recent stay at Sofitel Wrocław Old Town. I am sorry that we let you down in a water aspect. You can be sure that our Technician already are taking care about this problem. We started with necessary maintenance works on water installation. We kindly apologies you for any inconveniences regarding the above situation Thank you so much for the warm words about the staff. We always want to make our guests comfortable like in their own house. I do hope that you will consider to visit us again and give us the opportunity to make your next stay truly Magnifique! Sincerely, Aleksandra Zblewska Guest Relations Sofitel Wroclaw Old Town

Marcel C. Families - 20/12/2019 Confirmed reviews ALL
« A pleasant experience in Wroclaw crowned by an enjoyable stay at the Sofitel Old Town »

Perfect location. Friendly and highly professional reception staff and waiters/servers at the restaurant. We received a room upgrade (from atrium facing to street facing) without even asking. We were permitted to keep the rooms up to 14.00 on departure date. Nice rooms, excellent service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., I appreciate very much your comments regarding your stay at the Sofitel Wroclaw Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Once again thank you very much for your response, I hope to welcome you back to our hotel very soon! Sincerely, Aleksandra Zblewska Guest Relations Sofitel Wroclaw Old Town

Neil M. Business - 16/12/2019 Confirmed reviews ALL
« Hotel was very pleasent and room was well appointed. »

Hotel room was great, hotel experience was great. There was no hot water in the early morning ~6:00 am. This was not unexpected as it was reported on several review site as an ongoing issue with the hotel. Collegues anecdotaly shared that hot water early in the morning is a problem with the hotel. Was not prepared for the aprty in the streets in front of the hotel at 5am, the number of impaired people loitering outisde the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., First of all I would like to thank you for sharing with us your opinion regarding your recent stay at Sofitel Wrocław Old Town. I am sorry that we let you down in a few aspects. You can be sure that our Technician already are taking care about this problem. We started with necessary maintenance works on water installation. I am kindly apologies you for any inconveniences regarding the above situation. I do hope that you will consider to visit us again and give us the opportunity to make your next stay truly Magnifique! Before making the next reservation, please contact me directly at: h5…, and I will personally make sure that any inconvenience related to the previous booking will be forgotten. Sincerely, Aleksandra Zblewska Guest Relations Sofitel Wroclaw Old Town

Elaine D. Families - 16/12/2019 Confirmed reviews ALL
« Mrs »

Excellent value for money staff very friendly and hotel situated very close to market

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. D., Thank you so much for sharing your great feedback regarding your stay at Sofitel Wroclaw Old Town! We appreciate you sharing your comments and it is our hope to have the opportunity to welcome you back in the near future. Sincerely, Aleksandra Zblewska Guest Relations Sofitel Wroclaw Old Town

Paweł Business - 16/12/2019 Confirmed reviews ALL
« Great location and good atmosphere but not very luxurious »

The hotel is ok in general but the room design is not overwhelming. Hotel staff is nice but doesn’t really go beyond their core responsibilities. Parking is from a third party and is very expensive.

Avshalom Couples - 15/12/2019 Confirmed reviews ALL
« 04/12 Dec »

Hi, 1. Making contact before arrival was nice And the surprise was The question of what we celebrate and if there is anything I would like to surprise my wife about. (it was from Aleksandra) 2. At the reception: The reception was warm and the staff updated that the booked room was especially prepared for us. (Two point for Aleksandra ) 3. Room: was very good, Spacious and clean. And the extra mile was the amazing tulip flowers and dark chocolate waiting on the table and also Letter with a personal greeting from dear Aleksandra... that was a big w.o.w Thank you Again Aleksandra. 4. Showroom : we had some troubles with hot water and towel heater that you have to do something because we heard that you know about that. 5. Dining Room: very good breakfast and service so good and nicely team. 6. Hotel: was very good and we really enjoyed and would recommend to anyone who asks Thank you all Best regard, ❤️from Israel Avshalom

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., There are no words to describe how good and happy I am feeling after read your feedback. Thank you very much for all kind words adressed to me and our team. To make a new reservation, please contact me directly at h5… and I will personally ensure that your stay meets all expectations. I would like to apologize again for hot water issue.. I hope that this very unusual experience does not prevent you from returning in the future. Best wishes, Aleksandra Zblewska Guest Relations Sofitel Wroclaw Old Town

Anonymous Couples - 14/12/2019 Confirmed reviews ALL
« Lovely hotel , perfect for sightseeing and Xmas markets , beautiful comfortable beds , restaurant food very good , but bar poor for a 5 star »

Very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Lynne, First of all I would like to thank you for sharing with us your opinion regarding your recent stay at Sofitel Wrocław Old Town. I appreciate your comment and sugestions regarding our bar. I am aware it needs refreshing and renovation. We are doing our best to make our guests comfortable and allow them spend very pleasant time here. Me as all of us we are looking for the renovation, hopefully will be soon. I am really happy that our beds were comfortable and that we met your expectations in this matter. I do hope that you will consider to visit us again and give us the opportunity to make your next stay truly Magnifique! Sincerely, Aleksandra Zblewska Guest Relations Sofitel Wroclaw Old Town

Didier Couples - 08/12/2019 Confirmed reviews ALL
« A/C bruillant »

Very noisy air conditionning totally fixed with command buttons out of order

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. T., Thank you for sharing your feedback to us. I am very sorry to hear that your stay did not meet your expectations. Regarding the room, I asked our technician to check the AC why the fan is working loud. Please be sure that we will learn from your concerns as we aim to improve our services in order to make all our guests happy. We are doing our best you to feel good and comfortable in our hotel - especially we take special care because of your Silver status. I hope to see you again soon, please let me know if you would need anythng for you future stay. I hope you will give us the opportunity to better serve you in near future. Best Regards, Asia Noworyta Guest Relations Sofitel Wroclaw Old Town

Business - 08/12/2019 TripAdvisor review
« Best hotel in wroclaw »

Position is key for business trips. They will welcome you as back to family. Rooms are clean and very efficient. Breakfast has the international flavor and the attention to the guesses is top level. Very suggested

Axel Business - 07/12/2019 Confirmed reviews ALL
« Sofitel the best ! »

Topp class service and cleanliness and all up to date.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., I appreciate very much your comments regarding your stay at the Sofitel Wroclaw Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are doing our best you to feel good and comfortable in our hotel - especially we take special care because of your Silver status. I would like to ask you whether is anything what I / we can do for you for your next visit? Maybe you have favorite fruits or drinks which we can place in the room? Or maybe you have interests in some fields, which we can dig deeper and make a surprise for you? I hope to see you again soon, please let me know if you would need anythng for you future stay. Best regards, Asia Noworyta Guest Relations Sofitel Wroclaw Old Town

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