Pullman Berlin Schweizerhof Hotel

Customer review rating 4.7/5 6,411 reviews

Pullman Berlin Schweizerhof
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+ 25 Services

Hotel extras

  • Free WIFI throughout the hotel

  • Optimal conditions for your event: 18 flexible meeting rooms, some with a terrace

  • Parking garage with direct hotel entrance.

  • Classic 'Fit Lounge'

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • MassagePaying
  • Babysitting on request
  • Other sports activities
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 32 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
Information message

Hotel location

Pullman Berlin Schweizerhof

Budapester Strasse 25
10787
berlin
germany

Tel: +493026960

Fax: (+49)30/26961000

Check-in from 15h00

Check out up to 12h00

  • 200 :  200 BUDAPESTER STR

  • X9 :  X9 ZOOLOG. GARTEN

  • U2 :  U2 WITTENBERGPLATZ

  • U9 :  U9 ZOOLOG. GARTEN

  • S5, S7, S9 :  S5, S7, S9 ZOOLOGISCHER GARTEN

  • By plane

    BERLIN SCHOENEFELD At 22.5km / 13.98 miles

  • By plane

    BERLIN TEGEL At 9km / 5.59 miles

  • By train

    BERLIN HAUPTBAHNHOF At 3.5km / 2.17 miles

GPS :52.506158, 13.343712

Companies

  • BOTSCHAFTSVIERTEL 3.0 km / 1.86 mi
  • REGIERUNGSVIERTEL 5.0 km / 3.11 mi
Companies

Your meetings and events

There are 18 conference rooms with daylight, incl. a ballroom, for work meetings. Our extensive hygiene concept respects the necessary distance rules, by which below given room capacity can be changed.Please contact us personally for detailed information.

32 

meeting rooms

From 1 to 458 

attendees

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

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  • Convert different units of measurement and make organising your events easier.

General equipment

  • Screen

  • Flipchart

  • Auditorium

  • Meeting room

  • Syndicated room

  • Videoconferencing

  • Soundproof areas for greater confort

  • An extensive array of audio, video and projection equipment

  • TV with VCR

  • Video camera

  • Office

  • Podium

  • Lectern

  • Day light

  • WIFI access

  • Syndicate rooms

  • Video equipment

  • Projection screen

  • Overhead projector

  • Airconditioned meeting room

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodations

Our 377 rooms and suites are as stylish as they are functional and have all of the modern amenities you would expect.

SUPERIOR ROOM, 1 King Size Bed or 2 Single Size Beds, view of park or courtyard

  • Max. number of persons: 2
  • Area: From 24 / 258 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

DELUXE ROOM, 1 King Size Bed or 2 Single Size Beds, courtyard

  • Max. number of persons: 3
  • Area: From 28 / 301 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar
Rooms

Our restaurants and bars

BLEND BERLIN KITCHEN & BAR

Type of cuisine: International

The restaurant BLEND berlin kitchen and bar draws inspiration from city's ethnic mix, reflecting the spirit of Berlin as a melting pot: modern, urban, and with a creative twist.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BLEND BERLIN KITCHEN & BAR

Non contractual photo

The restaurant BLEND berlin kitchen and bar draws inspiration from city's ethnic mix, reflecting the spirit of Berlin as a melting pot: modern, urban, and with a creative twist.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Pullman Berlin Schweizerhof

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5

6,411 reviews

tripadvisor

TripAdvisor Rating 4.5/5

4,194 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Good location, amazing beds

Customer review rating 4.7/5

Anne Friends - 29/07/2020 Confirmed reviews ALL

Everythin was ok, hotel is beautiful but because of corona, breakfast was disapointed and Spa was closed.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Ines Riebe Front Office Manager

Decent hotel but taking advantage of COVID-19 to save costs

Customer review rating 4.7/5

Josef Business - 27/07/2020 Confirmed reviews ALL

Booked this hotel on the basis of the list of services available on the accor.com website but most of them weren't available "due to COVID-19" even though it looked more as a cost-saving excercise ... If I had known that, I would have booked Ibis for less than half a price with the same level of service. I've been told that I've received an upgrade but I could not see it in the room plus I had a wonderful "view" on a construction site.

Enjoyable Stay

Customer review rating 4.7/5

Anonymous Solo - 26/07/2020 Confirmed reviews ALL

The Hotel was located central and easy to get to. Rooms clean and nice room size Disappointing was that the pool area was closed

Good location

Customer review rating 4.7/5

Lauri N. Friends - 19/07/2020 Confirmed reviews ALL

Stay was alright, the location of the hotel is very good. Disappointed with some issues. My original booking was for one person. My friend decided to join my trip, and we also wanted one extra night. I contacted the hotel through email prior to arrival. Every single time a different employee answered me. It took several email to get an extra breakfast / another person on the booking, and the extra night. I was given several different prices, and clearly on several occasions I was given a response from an employee, without having read the discussion that had taken already place through the previous responses. Then still at check out the final price was still wrong, missing the extra cost of breakfast for one person more, which I had to correct to the front desk myself. Though the person at the front desk at check out handled the situation well. Disappointed that the pool was not available, and this information was not available in advance. One of the main reasons for booking this hotel for me was the pool. Did not receive a room upgrade, even though I'm Accor Gold member. And the hotel clearly was not using a majority of the room capacity. I could understand not getting it due to all of them being booked, but this was clearly not the situation. Also when checking in. Pretty much regarding all standard Gold member complimentary benefits were presented to us as free compensations due to the corona situation. So basically I do not feel like I received really any of the Accor Gold member complimentary benefits, because I was definately left with the impression that these were given out to everyone staying at the hotel at the time, as compensation of the lack of amenities due to the corona situation. I think some sort of compensation would've been a proper thing to present to a loyal ALL customer, for not receiving the complimentary benefits, and the lack of available amenities during the stay. Either a reduced price or complimentary reward and status points for example. As examples the pool, the restaraunt and the room service were not available during the stay. I found out that the room service and the restaraunt were not available when trying to order some food from the room service late one evening. This info was not available in advance, nor given to us at check in either. I have stayed at Pullman Berlin before, and was quite satisfied with my previous stay last year. Which is why I chose it again. This time I can not say that the level of service was up to the standard I expect for a gold member. Any ways the location is very good, and the rooms are okay too. Positive side was that at least the gym was still open.

Not as good as last year

Customer review rating 4.7/5

Gdw Friends - 16/07/2020 Confirmed reviews ALL

Last year we were in the hotel, we could use the swimming pool, the sauna and we had a room with a nice view without noise from the street. This year we arrived in a room that was not cleaned at all! We asked for a new room, that was ok but on the side of the street and with noise of our neighbours, even though the hotel looked empty. We also couldnt use the sauna or swimming pool because of corona. I know that in these corona times its not easy to open a swimming pool, but maybe the hotel could give a compansation. An upgrade of the room, a drink in the bar, whatever,... We were dissapointed and unfortuanatly we are not comming back next year.

Positive that the Gym is already open

Customer review rating 4.7/5

Tay Business - 15/07/2020 Confirmed reviews ALL

positive: Gym opened negative: Bed was uncomfortable (subjective assessment)

Comfortable

Customer review rating 4.7/5

Torben H. Business - 10/07/2020 Confirmed reviews ALL

Good - but I must admit that the Registration evertime takes forwever. Even during Covid19 with very few guests and no line - registratino takes 5-10 minutes!! There must be something wrong with the Registration process, Computer System whatever. When you arrive after a Long working day you want a ´quick Registration - especially when you are a frequent guest.

Perfect for a romantic week-end

Customer review rating 4.7/5

Anonymous Couples - 07/07/2020 Confirmed reviews ALL

warm welcome from the staff great design big rooms and nice view

Good hotel in a nice location

Customer review rating 4.7/5

Jola Business - 16/03/2020 Confirmed reviews ALL

+ Good location (close to shops, restaurants, zoo, subway etc.) + Comfortable bed + Delicious breakfast + Friendly and helpful staff + Room nicely equipped (good lighting, desk, armchair, slippers etc.) - The only element I did not like that much was the view over a concrete courtyard (no nice or relaxing view to admire)

Dear Jolanta P., I certainly do not want to miss the opportunity of thanking you so very much for your friendly note and your answer to our online guest questionnaire. It is a great pleasure for all of us to hear, that you enjoyed your stay in Berlin and at our hotel, and I am very happy that my staff was able to fulfill your expectations. I hope that we can greet you again during your next stay in Berlin. Wishing you all the best. Yours sincerely, MICHAEL CZERNIK AREA GENERAL MANAGER PULLMAN & MGALLERY HOTELS GERMANY GENERAL MANAGER PULLMAN BERLIN SCHWEIZERHOF PULLMAN BERLIN SCHWEIZERHOF BUDAPESTER STRASSE 25 10787 BERLIN - GERMANY T. +49 (0) 30… – F. +49 (0) 30… MI… PULLMANHOTELS.COM – ACCORHOTELS.COM MICHAEL CZERNIK REGIONAL VICE PRESIDENT OPERATIONS PULLMAN & MGALLERY CENTRAL EUROPE GENERAL MANAGER OF PULLMAN BERLIN SCHWEIZERHOF BUDAPESTER STRASSE 25 10787 BERLIN - GERMANY T. +49 (0) 30… – F. +49 (0) 30… MI… PULLMAN-BERLIN-SCHWEIZERHOF.COM – ACCORHOTELS.COM -

comfortable stay, room spotlessly clean, very satisfying breakfast

Customer review rating 4.7/5

Anonymous Couples - 15/03/2020 Confirmed reviews ALL

We enjoyed our stay - and particularly liked the large well-maintained pool and large breakfasts

Everything was Excellent

Customer review rating 4.7/5

Dave W. Couples - 15/03/2020 Confirmed reviews ALL

We stayed 2 nights for my wife’s birthday. We were very impressed. Room was spacious, clean and modern, beds extremely comfy. Food at breakfast was gorgeous. Hotel was in a great location. We had a lovely time

Great location, facilities and staff

Customer review rating 4.7/5

John K. Families - 14/03/2020 Confirmed reviews ALL

Really enjoyed our stay, front of when we arrived and for the duration of our stay, were fantastic and a credit to the hotel, for that reason alone we will be back. It was my second time at the hotel and will continue to recommend to family and friends.

Very good hotel, fabulous staff, nice ambience - great experience!

Customer review rating 4.7/5

Katy Business - 05/03/2020 Confirmed reviews ALL

Meeting roms for three days - lots of parts to porganise, staff were so helpful!

Dear Mrs. R., I certainly do not want to miss the opportunity of thanking you so very much for your friendly note and your answer to our online guest questionnaire. It is a great pleasure for all of us to hear, that you enjoyed your stay in Berlin and at our hotel, and I am very happy that my staff was able to fulfill your expectations. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely MICHAEL CZERNIK REGIONAL VICE PRESIDENT OPERATIONS PULLMAN & MGALLERY CENTRAL EUROPE GENERAL MANAGER PULLMAN BERLIN SCHWEIZERHOF PULLMAN BERLIN SCHWEIZERHOF BUDAPESTER STRASSE 25 10787 BERLIN - GERMANY T. +49 (0) 30… - F. +49 (0) 30… MI… PULLMANHOTELS.COM – ACCORHOTELS.COM
Customer review rating 4.7/5

Anonymous Business - 04/03/2020 Confirmed reviews ALL

room was too close to the elevator.

Dear Mrs. K., I certainly do not want to miss the opportunity of thanking you so very much for your friendly note and your answer to our online guest questionnaire. It is a great pleasure for all of us to hear, that you enjoyed your stay in Berlin and at our hotel, and I am very happy that my staff was able to fulfill your expectations. Thank you as well for your note regarding your room allocation. Please be assured that you can always ask our colleagues at the front desk for a room not so close to our elevators. I am really sure that we could offer you a room move next time. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely MICHAEL CZERNIK REGIONAL VICE PRESIDENT OPERATIONS PULLMAN & MGALLERY CENTRAL EUROPE GENERAL MANAGER PULLMAN BERLIN SCHWEIZERHOF PULLMAN BERLIN SCHWEIZERHOF BUDAPESTER STRASSE 25 10787 BERLIN - GERMANY T. +49 (0) 30… - F. +49 (0) 30… MI… PULLMANHOTELS.COM – ACCORHOTELS.COM

Well located from the main bus station,

Customer review rating 4.7/5

Frank B. Couples - 03/03/2020 Confirmed reviews ALL

The Hotel was very good , the only beef we had was that you couldn’t leave the window open to get air as the noise outside was constant and sleep was not forthcoming. So you close the windows then you wake up stuffy and not rested at all. The air con didn’t seem to do anything regarding air! The breakfast choice was excellent, especially the Bircher, you won’t starve here. We had dinner on one evening and the food and service was satisfactory. After being dropped off the Airport bus at the Railway Station,. If you don’t want to walk to the hotel, ( about 10/15 mins) you could always jump on the 300 bus which run every 6 minutes ish and virtually drop you off outside the hotel You don’t even have to buy a ticket, you can use your airport bus ticket. That’s one of the great things about Berlin public transport, you buy a standard ticket and you can travel for two hours on the bus, train, tram etc using the same ticket. Completely legal. Pity the hotel don’t tell you that! Isn’t that customer service? Will definitely visit Berlin again and would only stay at this hotel providing I could be given a room at the rear of the hotel, which I’m guessing would be quieter at night. I think the hotel management, should stay over in the rooms to get a feeling what the guests have to put up with, having booked for 6 nights I was glad to get home for a decent nights sleep. So on this trip we were disappointed with the room we were allocated.

Dear Mr. B., I certainly do not want to miss the opportunity of thanking you so very much for your friendly note and your answer to our online guest questionnaire. It is a great pleasure for all of us to hear, that you enjoyed your stay in Berlin and at our hotel, and I am very happy that my staff was able to fulfill your expectations. Thank you as well regarding your note about your room. Please be assured that we do have rooms facing to the courtyard as well. I am sorry that you did not like the room with the view over the zoo and that you miss sleep. Maybe you can let us know next time and I am very sure that we will be able to find another room for you. I am confused about your note on the ticket. Did you buy the ticket from us and you were not informed or did you buy the ticket at the airport? That would be great, so I know what we need to work on. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely MICHAEL CZERNIK REGIONAL VICE PRESIDENT OPERATIONS PULLMAN & MGALLERY CENTRAL EUROPE GENERAL MANAGER PULLMAN BERLIN SCHWEIZERHOF PULLMAN BERLIN SCHWEIZERHOF BUDAPESTER STRASSE 25 10787 BERLIN - GERMANY T. +49 (0) 30… - F. +49 (0) 30… MI… PULLMANHOTELS.COM – ACCORHOTELS.COM

Centrally located Design and Business hotel with nice spa/ pool

Customer review rating 4.7/5

Yves Solo - 02/03/2020 Confirmed reviews ALL

Nice, clean comfortable rooms, Nice spa and pool, good breakfast and restaurant. good relation value for money

Dear Mr. E., I certainly do not want to miss the opportunity of thanking you so very much for your friendly note and your answer to our online guest questionnaire. It is a great pleasure for all of us to hear, that you enjoyed your stay in Berlin and at our hotel, and I am very happy that my staff was able to fulfill your expectations. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely MICHAEL CZERNIK REGIONAL VICE PRESIDENT OPERATIONS PULLMAN & MGALLERY CENTRAL EUROPE GENERAL MANAGER PULLMAN BERLIN SCHWEIZERHOF PULLMAN BERLIN SCHWEIZERHOF BUDAPESTER STRASSE 25 10787 BERLIN - GERMANY T. +49 (0) 30… - F. +49 (0) 30… MI… PULLMANHOTELS.COM – ACCORHOTELS.COM

Fabulous hotel with an INCREDIBLE Staff

Customer review rating 4.7/5

Marksnyder@prosekpartners Business - 02/03/2020 Confirmed reviews ALL

The Pullman is a beautiful hotel conveniently located near the Tiertegarten as well as the Zoo and other important landmarks in central Berlin. Nicely designed rooms, comfortable beds and pillows, spacious bathrooms, a GORGEOUS pool and spa facility - it's the perfect spot to retreat to after a wild night out in the city or a day of sight-seeing. I'm a runner and the printed maps to help navigate through the gardens and neighborhoods were very much appreciated and thoughtful. However, what makes this hotel stand out is their wonderful staff - particularly Ise, Alina, Tobias, and Lusine. They regularly went above and beyond every day to make sure we were comfortable and happy - and during a particularly hectic conference season! They really make the difference between a hotel and a home. Thank you!!!!

Dear Mr. S., I certainly do not want to miss the opportunity of thanking you so very much for your friendly note and your answer to our online guest questionnaire. It is a great pleasure for all of us to hear, that you enjoyed your stay in Berlin and at our hotel, and I am very happy that my staff was able to fulfill your expectations. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely MICHAEL CZERNIK REGIONAL VICE PRESIDENT OPERATIONS PULLMAN & MGALLERY CENTRAL EUROPE GENERAL MANAGER PULLMAN BERLIN SCHWEIZERHOF PULLMAN BERLIN SCHWEIZERHOF BUDAPESTER STRASSE 25 10787 BERLIN - GERMANY T. +49 (0) 30… - F. +49 (0) 30… MI… PULLMANHOTELS.COM – ACCORHOTELS.COM

Fantastic experience

Customer review rating 4.7/5

Ron Families - 27/02/2020 Confirmed reviews ALL

We came for 4 days with the kids to visit friends and family in Berlin. The hotel experience made our stay even more enjoyable. Quality room (the upgrade in suite was unexpected and really great!), very comfortable, nice spa and swimming pool. Great fitness studio. Enjoyable massages. The personnel was very helpful and friendly. Blend was a little bit too "weird" for the kids, but the standard meals did the trick! I am coming back a few times to Berlin this year, and I will definitely come back to the same hotel.

Dear Mr. F. and family, I certainly do not want to miss the opportunity of thanking you so very much for your friendly note and your answer to our online guest questionnaire. It is a great pleasure for all of us to hear, that you enjoyed your stay in Berlin and at our hotel, and I am very happy that my staff was able to fulfill your expectations. I hope that we can greet you again during your next stay in Berlin. Wishing you all the best. Yours sincerely, MICHAEL CZERNIK AREA GENERAL MANAGER PULLMAN & MGALLERY HOTELS GERMANY GENERAL MANAGER PULLMAN BERLIN SCHWEIZERHOF PULLMAN BERLIN SCHWEIZERHOF BUDAPESTER STRASSE 25 10787 BERLIN - GERMANY T. +49 (0) 30… – F. +49 (0) 30… MI… PULLMANHOTELS.COM – ACCORHOTELS.COM

very good!

Customer review rating 4.7/5

Anonymous Business - 25/02/2020 Confirmed reviews ALL

Very enjoyable stay. Great location. very good service and customer oriented.

Dear Mr. S., I certainly do not want to miss the opportunity of thanking you so very much for your friendly note and your answer to our online guest questionnaire. It is a great pleasure for all of us to hear, that you enjoyed your stay in Berlin and at our hotel, and I am very happy that my staff was able to fulfill your expectations. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours sincerely MICHAEL CZERNIK REGIONAL VICE PRESIDENT OPERATIONS PULLMAN & MGALLERY CENTRAL EUROPE GENERAL MANAGER PULLMAN BERLIN SCHWEIZERHOF PULLMAN BERLIN SCHWEIZERHOF BUDAPESTER STRASSE 25 10787 BERLIN - GERMANY T. +49 (0) 30… - F. +49 (0) 30… MI… PULLMANHOTELS.COM – ACCORHOTELS.COM

Service far under standard

Customer review rating 4.7/5

Anonymous Business - 25/02/2020 Confirmed reviews ALL

The reception was not at all helpful and had an arrogant attitude

Dear Mr. E., Thank you for taking the time to tell us about your experience at the Pullman Berlin Schweizerhof. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you as well for your note regarding our front office team. Could you explain the situation or at what times you did not feel comfortable at our reception? It is really important for us to do action as soon as possible. As this situation is absolutely not our standard. I am really sorry that you had such a negative experience at our hotel. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, MICHAEL CZERNIK REGIONAL VICE PRESIDENT OPERATIONS PULLMAN & MGALLERY CENTRAL EUROPE GENERAL MANAGER PULLMAN BERLIN SCHWEIZERHOF PULLMAN BERLIN SCHWEIZERHOF BUDAPESTER STRASSE 25 10787 BERLIN - GERMANY T. +49 (0) 30… - F. +49 (0) 30… MI… PULLMANHOTELS.COM – ACCORHOTELS.COM
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