Hotel - Mercure Grand Hotel Biedermeier Wien
Mercure Hotel Mercure Hotel

Mercure Grand Hotel Biedermeier Wien

4.0/5 1,588 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area
  • Pets allowed
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • German
    • English
    • French
    • Italian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon (Nearby)
    • Gift shop/newspaper shop
    • Hairdressing salon (Paying)
  • Porter

Leisure and activities

  • Fitness centre
  • Well-being  (Nearby)
    • Sauna (Nearby)
    • Solarium
  • Bicycles rental

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 4 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Companies and event centres nearby

Company

EDS1.93 km / 1.2 mi FESSEL-GFK0.1 km / 0.06 mi LOCTITE0.97 km / 0.6 mi PLAUT1.93 km / 1.2 mi SIEMENS0.9 km / 0.56 mi TELE.RING0.97 km / 0.6 mi
ELI LILLY0.48 km / 0.3 mi HENKEL0.7 km / 0.43 mi MOTOROLA1.45 km / 0.9 mi SCHWARZKPOPF0.97 km / 0.6 mi T-MOBILE0.97 km / 0.6 mi ZEISS1.93 km / 1.2 mi

Congress centre

AUSTRIA CENTER5 km / 3.11 mi

Exhibition and convention centre

HOFBURG CONGRESS1.45 km / 0.9 mi

Exhibition centre

REED MESSE WIEN3 km / 1.86 mi

Your meetings and events

With WLAN Internet access, state-of-the-art technical equipment and natural light, the 4 function rooms at the Mercure Grand Hotel Biedermeier Wien seat 5 to 60 people.Take advantage of our professional consulting and organization services to help you hold all kinds of events and meetings. Creative coffee breaks are the perfect way to restore energy.Our professional staff help to ensure your event is a success.

Mercure Grand Hotel Biedermeier Wien Meeting Room
Room name Surface area Height Theatre style U-shaped Room Board-room Classroom style Banquet
GRILLPARZER 38 m2 3 m 30 14 14 14 0
RAIMUND 47 m2 3 m 24 16 14 16 0
ZIEHRERSTUBE 50 m2 3 m 0 0 30 0 0
SCHUBERT 62 m2 3 m 60 25 22 34 0
    • Screen
    • Flipchart
    • Soundproof
    • TV with VCR
    • Office
    • Day light
    • Slide projector
    • Video equipment
    • Overhead projector
    • Airconditioned meeting room
    • Kitchen & restnt hire available

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Equipment in the meeting rooms

Our rooms

Choose between Classic Biedermeier Twin Rooms (comfortable room with separate beds); Junior Suite with 2 twin beds (large room with extra seating area);Biedermeier Suite with 1 double bed (living room and one bedroom, large writing desk); Deluxe Rooms with 1 queen size bed; Deluxe Rooms with 1 king size bed. All rooms are air-conditioned and have high speed Internet

  • 198 rooms
  • 198 non-smoking rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Minibar
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.5/5 ALL Rating 4,713 reviews

Our guest reviews for
Mercure Grand Hotel Biedermeier Wien

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,588 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2019
24/02/2020 TripAdvisor review
« Very central »

Nice hotel . Very close to train station servicing the airport. Short walk to the old town. Didn't eat there but food looked good. Very clean and friendly. Reasonable price. Would recommend and stay again

Viacheslav K. Friends - 10/02/2020 Confirmed reviews ALL

Our stay in Wien was really pleasant. Altwough, our room was pretty small, we've enjoyed every single day of our weekend. Thank you

Anonymous Business - 02/02/2020 Confirmed reviews ALL
« Most uncomfortable room I have ever stayed in for business »

The room feels like it was last updated in the 1980s. Clearly before modern electronics as there were only 2 outlets in the room and nothing at the night stands for devices. The heater is probably from the 1950s with the settings "1, 2, 3" and no indication how hot it should be. I could not sleep well through an entire night without waking up sweating or freezing. The pillows, mattress, and bedding was also uncomfortable. The toilet room was so inconvenient, I hit my knees several times trying to get on and off the toilet. Renovate your damn rooms! Great location. Breakfast was good. I will never stay at this hotel again. This was my most uncomfortable room in 20+ years and 1500+ hotel nights.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brian P., thank you very much for your evaluation and feedback. I am very sorry that we could not meet your expectations regarding the room. Please always inform us during your stay if something is not to your satisfaction so that we can react immediately if necessary. It would be very nice if you would give us another chance so that we can generally convince you of the quality of our service. Best regards, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Kay Families - 29/01/2020 Confirmed reviews ALL
« Excellent »

Excellent as always. We have stayed here several times and never been disappointed. Looking to book for end of April

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kay W., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Rainer L. Business - 29/01/2020 Confirmed reviews ALL
« Pleasant stay with expected service »

Nice hotel-room and very gentle people in service. Service at Breakfast completely overwhelmed with number of people having breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr L., thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Business - 29/01/2020 TripAdvisor review
« Style with lights »

This hotel is located in one alley from one street to the other giving him a very beautiful passage to the lobby. They ambiance is very calm and have 2 restaurants with a bar. The sauna and gym is very well presented. I recommended also for the location 3 minutes walking for the Green train station.

Martin B. Couples - 28/01/2020 Confirmed reviews ALL
« A wonderful weekend »

I come here,on average, 3 times a year and always have a pleasant experience. I come to relax and enjoy good service and that is what I get. I will be back soon.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Martin B., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Tero Business - 24/01/2020 Confirmed reviews ALL
« A regular one »

Good location, nice atmosphere. Breakfast setting somewhat uncomfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr W., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Barbara Friends - 21/01/2020 Confirmed reviews ALL
« Great location, pleasant staff and wonderful room. »

I had a wonderful experience. The staff was friendly and helpful. The food was very good and the room was very clean, comfortable and inviting.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Barbara A., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Michal Couples - 21/01/2020 Confirmed reviews ALL
« Suitable for couples. »

Everything was perfect, room, breakfast etc.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michal M., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Tony2004 Friends getaway - 21/01/2020 TripAdvisor review
« One week Stay with friends »

Location is excellent with public transport easily accessed. Rooms are a bit small but adequate and very quiet. Breakfast is too expensive and the hotel missed out on possible revenue from our group of 3 staying one week as there are lots of good breakfast cafes nearby. Would stay here again.

Spyros Couples - 20/01/2020 Confirmed reviews ALL
« Trully awful experience »

This has to be one of the worst, if not the worst, stays I've had in a hotel. The only positive I can find is the location which although it is not central, it is still very convenient. The mattress was like sleeping on a rock and imagine I actually prefer hard mattresses but this was horrible. I woke up in pain, literally, every single day. The room generally was average, at best, the wifi was dodgy but the most serious issue was that we suffered a bug attack during our stay and we obviously had to professionally disinfest all our things, at a considerable cost, once we returned. Absolutely awful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eleni Charoula B., thank you for your rating and feedback. Please always let us know during your stay if something is not to your satisfaction, so that we can react immediately and find a solution for you - such as the mattress. Of course, we have suitable pots for such cases. In addition, cleanliness and hygiene are top priority in all areas of our house. It would be very nice if you would give us another chance so that we can convince you of our quality in general. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Katarina G. Business - 17/01/2020 Confirmed reviews ALL
« I'm your guest for 18 years, so obviously I'm extremely satisfied guest. »

I like the whole experience - rooms, location, breakfast. But what I would like to point out is the extremely kind staff at the reception. The special praise goes to your receptionist Philip, who was extraordinary polite and whose advises were very useful and helped us to enjoy our stay in Vienna.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Katarina G., we very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team and Philip. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Anonymous Business - 16/01/2020 Confirmed reviews ALL
« broken heater »

very bad as temperature ın the room was never hot . all nıght cold was botherıng a lot .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tolga A., thank you very much for your review and feedback. For the inconvenience you have caused, I apologize very much. Please always inform us during your stay if something is not to your satisfaction so that we can react immediately. We would be very happy to see you again. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Brendan Friends - 15/01/2020 Confirmed reviews ALL
« Good location , every thing accessable by walking or public transport . »

Everything was pleasant . Room was nice and serviced everyday . I had a double for single occupancy . My family had two rooms . We did not avail of breakfast as it was expensive . Good breakfast options in cafes nearby .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr H., thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Pierre B. Families - 10/01/2020 Confirmed reviews ALL
« Good price good location Good hotel »

Good price good location Good hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr B., thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Giorgio Families - 08/01/2020 Confirmed reviews ALL
« good time in Vienna »

Nice hotel, located close to the center of Vienna, room was very quite

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs T., thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Rick Couples - 07/01/2020 Confirmed reviews ALL
« Great Location and Well Appointed Room »

Very clean and well run hotel. All staff very helpful and location is easy 10 minute walk to Centre. Hotel garage is also convenient. Absolutely recommended.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr L., Thank you for the great review of our hotel! Many thanks for your recommendation. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Maria Couples - 03/01/2020 Confirmed reviews ALL
« Bad quality-price »

Old hotel very expensive: old fashioned, little things that make the stay uncomfortable like no plugs next to the bed, uncomfortable pillows... Reception and restaurant service needs to be improved: people in the restaurant were slow, without apologizing, order of dishes we asked for didn’t make sense we got the starters just 10min before the dessert and we started with the main dish. It’s a mercure I’m not expecting a Hilton service/room but neither what we got: ibis budget. It costs us 850€ for 4 nights, next time I rather pay for a nice Airbnb for this price. I would definitely not recommend this hotel to anyone.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Meritxell G., thank you very much for your evaluation and feedback. I am very sorry that we could not fully meet your expectations. Please always inform us during your stay if something is not to your satisfaction so that we can react immediately. It would be very nice if you would give us another chance so that we can convince you of our quality in general. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

Rob W. Families - 02/01/2020 Confirmed reviews ALL
« A very clean, modern hotel with well appointed rooms in a good location to the city centre. »

We thoroughly enjoyed our stay, the hotel was clean, with well appointed rooms and ensuite. The staff were all helpful and polite and the breakfasts were plentiful and it was easy to find something everyone could eat. The hotel is in a good location being only 15 minutes walk from the main city centre and is is close to the main station from the airport.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert W., We very much appreciate your comments regarding your stay at the Mercure Grand Hotel Biedermeier Wien. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcel Stöckel Direktionsassistent Mercure Grand Hotel Biedermeier Wien

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