WIFI/Internet Access- Located a 5-minute walk from the city hall
- Airport bus (Vienna Airport Line) and FlixBus stop in close proximity
- Mariahilferstrasse, the city's longest shopping street, is right around the corner
- 10 minutes from the Raimund Theater
- Sauna for relaxing
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Services in the hotel and nearby
Services and practical information
Paying-
Online check-in
Online check-in: Your arrival will be carefully prepared by our team
Fast check-out: Simply return your key -
WIFI/Internet Access
- WIFI at the hotel
- WIFI in the communal areas
- WIFI in your room
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection.
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Parking
- Private indoor parking (Paying)
- Bus/coach parking area (Nearby)
- Wheelchair access
- Pets allowed
- 100% non-smoking hotel
- VIENNA AIRPORT
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Languages spoken at the hotel
- German
- English
- Spanish
- French
- Italian
- Reception open 24 hours a day
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Early check-in/Late check-out
- EARLY CHECK IN FROM 10AM (Paying)
- LATE CHECK-OUT UP TO 6PM (Paying)
- Dry cleaning / Ironing
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Boutiques/shopping
- Beauty salon (Nearby)
- Gift shop/newspaper shop
- Hairdressing salon (Nearby)
Hotel location
Felberstrasse 4
1150
vienna
austria
- FROM WIEN MEIDLING : U6, WESTBAHNHOF
- U3, U6 : U3, U6, WESTBAHNHOF
- VIENNA AIRPORT At 19km / 11.81 miles - Shuttle paying
- WESTBAHNHOF At 0.1km / 0.06 miles
GPS : 48.198155, 16.337507
Companies and event centres nearby
Company
Congress centre
Exhibition centre
Your meetings and events
The Mercure Wien Westbahnhof offers 5 conference rooms between 65 and 850 sq. ft. (20 and 260 m2). Conferences, seminars, and banquets up to 240 people are key moments for every company.We give you our full commitment to ensure that your event is a complete success using our expertise, professionalism and many years of experience.Conference technology: standard equipment free of charge: screen, pinboard, flipchart, projector, colored pens, writing pad, TV, facilitator's kit.
| Room name | Surface area | Height | Theatre style | U-shaped Room | Board-room | Classroom style | Banquet |
|---|---|---|---|---|---|---|---|
| WIEN 6 | 20 m2 | 2 m | 10 | 9 | 12 | 0 | 0 |
| WIEN 2 | 50 m2 | 2 m | 60 | 24 | 30 | 30 | 36 |
| WIEN 5 | 50 m2 | 2 m | 55 | 24 | 30 | 30 | 27 |
| WIEN 1 | 70 m2 | 2 m | 84 | 30 | 42 | 45 | 45 |
| WIEN 3-4 | 90 m2 | 2 m | 80 | 24 | 30 | 54 | 54 |
| WIEN 1-5 | 260 m2 | 2 m | 240 | 63 | 72 | 126 | 153 |
Our rooms
Standard room with one single bed
Our Single rooms with single bed (90 x 200 cm) have flatscreen TV, free internet, shower, toilet, hairdryer and make-up mirror.
Standard 1 Double Bed
Our Standard rooms have flatscreen TV, double bed (160 x 200 cm), free internet, functional workplace, telephone, bathtub, toilet, hairdryer and make-up mirror. Also available as twin.
Superior 1 Double Bed
Even more comfort in our Superior Rooms, equipped with air conditioning, free Internet access, kettle and in-room safe. Also available as a smoking room, twin room or for 3 people - subject to availability and on request.
Privilege Room with a double bed
Our Privilege Rooms feature air conditioning, free Internet, extra bath products, bathrobes and slippers, in-room safe, free parking space in indoor car park, 1 bottle of mineral water and free non-alcoholic drinks from the minibar. For up to 2 people.
Suite/Family Room with double bed and sofa
Our Junior Suites are also ideal as family rooms. They have a bedroom and separate living space with a sofa bed, air conditioning, extra bath products, bathrobes, slippers, kettle, free Internet
MyRoom by Mark: Railway/Double Room
Discover Vienna for yourself with a little help from public transport! Here you'll find pictures of railways and trams from across the world. To help you plan your next day trip, there is also a large map of Vienna's public transport system.
MyRoom by Alban and Oliver: A Time to Make Friends/Double Room
True to the slogan of the 2006 World Cup in Germany, "A time to make friends," guests can expect a friendly atmosphere on arrival in a room characterized by all things football.
MyRoom by Mariella and Julia: Zebra/Twin Room
Our colleague Julia has loved zebras since she was a child. You will find that almost everything in this room is decked out in zebra print. Much of the decor in this beautiful "zebra-look" room is home-made, creating a wonderfully relaxing atmosphere.
MyRoom by Shekibe and Nesrin: Nature/Twin Room
Enjoy nature during your stay with us at the Mercure Hotel Wien Westbahnhof. The "Nature" room offers a relaxing atmosphere so that you can unwind and get away from everyday city life.
MyRoom by Kira and Tobias: Music/Double Room
Vienna is a city full of music and offers much to discover: From Mozart to Falco, and from Haydn to Udo Jürgens. Let music accompany you on your stay.
- 252 rooms
- 100% non-smoking hotel
- 5 connecting rooms
- Extra bed in room for adult
Our restaurants and bars
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The M fifteen bar is an ideal after-work meeting point where you can round off a successful day by sampling one of our "Grands Vins Mercure" or a refreshing cocktail.
Our guest reviews for
Hotel Mercure Wien Westbahnhof
100% genuine reviews from our guests
Find out more
Dear Jacobus, It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Markus Baumgartner Ass. Front Office Manager
Sehr geehrte Frau H., Herzlichen Dank, dass Sie sich die Zeit genommen haben, Ihren Aufenthalt im Mercure Wien Westbahnhof zu bewerten. Über die maximale Punktezahl in fast allen Kategorien freuen wir uns sehr. Gerade auch die exzellenten Noten für unseren check in und check out werden wir selbstverständlich gerne an die betreffenden Mitarbeiterinnen und Mitarbeiter weiterleiten. Vielen Dank auch für Ihre Anmerkungen, welche wir selbstverständlich nutzen werden, um unseren Service weiter zu verbessern. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen, Judith Brix Rooms Division Manager
Dear Matthew, We very much appreciate your comments regarding your stay at the Hotel Mercure Wien Westbahnhof. We're pleased that you enjoyed your stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Markus Baumgartner Ass. Front Office Manager
Dear Mr. A., Thank you for taking the time to tell us about your experience at the Hotel Mercure Wien Westbahnhof. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Markus Baumgartner Ass. Front Office Manager
Dear Jayakar M., Thank you for taking the time to tell us about your experience at the Hotel Mercure Wien Westbahnhof. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am very sorry that you didn't come to the front desk to ask for a room change to the inner couryard wich would be a quiet room. We're alwas trying to do our best to improve our service and satisfy our guests. Sincerely, Markus Baumgartner Ass. Front Office Manager
Dear Andy, We very much appreciate your comments regarding your stay at the Hotel Mercure Wien Westbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Also your comments regarding a refresh of our rooms. I will forward it to our responsible departements. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Judith Brix Rooms Division Manager
Sehr geehrter Herr G., wir danken Ihnen vielmals für Ihre sehr positive Bewertung zu Ihrem Aufenthalt im Hotel Mercure Wien Westbahnhof. Vielen Dank für für die volle Punktezahl. Es freut uns außerordentlich, dass wir mit unserern freundlichen Mitarbeitern zu einem angenehmen Aufenthalt beigetragen haben. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen, Markus Baumgartner Ass. Front Office Manager
Sehr geehrter Herr D., wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Hotel Mercure Wien Westbahnhof. Über die maximale Punktezahl in fast allen Kategorien freuen wir uns sehr. Gerade auch die exzellenten Noten und das Lob für unseren Service werden wir selbstverständlich gerne an die betreffenden Mitarbeiterinnen und Mitarbeiter weiterleiten. Denn: Ihre Zufriedenheit ist für all jene, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, eine tolle Bestätigung und klasse Motivation zugleich. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen, Judith Brix Rooms Division Manager
Dear Marcelo, Thank you for taking the time to tell us about your experience at the Hotel Mercure Wien Westbahnhof. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We prepare our fruit fresh everyday. I spoke already to our restaurant manager to inform him about the issue. I hope your daughter is already feeling better. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Judith Brix Rooms Division Manager
Dear John, We very much appreciate your comments regarding your stay at the Hotel Mercure Wien Westbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Judith Brix Rooms Division Manager
Dear Parth, Thank you for taking the time to tell us about your experience at the Hotel Mercure Wien Westbahnhof. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Judith Brix Rooms Division Manager
Dear Iryna, We very much appreciate your comments regarding your stay at the Hotel Mercure Wien Westbahnhof. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Judith Brix Rooms Division Manager
Dear Girish, We very much appreciate your comments regarding your stay at the Hotel Mercure Wien Westbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Judith Brix Rooms Division Manager
Dear Andreea, We very much appreciate your comments regarding your stay at the Hotel Mercure Wien Westbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am sorry we did not meet your expectaitons regarding our accomondation to the fullest. I will adress your rating to our responsible departements. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Judith Brix Rooms Division Manager
Dear Andrew, We very much appreciate your comments regarding your stay at the Hotel Mercure Wien Westbahnhof. We are always glad to receive feedback from our frequent guests. We are happy to read that you like our central location as well as our breakfast buffet. Indeed we also would appreciate to get a refurbishment. Unfortunetly at the moment it is no renovation planned. Thank you again for sharing your experience, and we are looking forward to welcome you again. Sincerely, Judith Brix Rooms Division Manager
Dear Tangkiatepipat, We very much appreciate your comments regarding your stay at the Hotel Mercure Wien Westbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. All the best for 2020. Sincerely, Judith Brix Rooms Division Manager
Dear guest, thank you for your feedback. We are happy to read you had a pleasent stay with us and enjoyed our breakfast buffet as well as our central location. Your positive words for our team members are highly appreciated. We hope to see you again soon. Best regards, Judith Brix Rooms Division Manager
Dear Oretha, We very much appreciate your comments regarding your stay at the Hotel Mercure Wien Westbahnhof. I am sorry we did not meet your expectations to the fullest. Please be assured that I will adress your critical points directly to our responsible departemenst. Nevertheless I am glad to see the high ratings for our team members as well as for our breakfast buffet. Thank you very much. We hope to welcome you back to leave you completely satisfied. All the best for 2020. Sincerely, Judith Brix Rooms Division Manager
Dear Franziska, We very much appreciate your comments regarding your stay at the Hotel Mercure Wien Westbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Judith Brix Rooms Division Manager
When making a booking at this hotel:
- I earn Status & Rewards points
- I do not earn points
- I can easily convert my HuaZhu Rewards points into ALL - Accor Live Limitless points (and vice versa)
- I can use my Rewards points
- I cannot use my points
- I benefit from {{fidelityCard}} advantages
- I benefit from advantages
- I do not benefit from advantages
- I can take advantage of the Members' rate
- I cannot take advantage of the Members' rate
