Mercure Hotel Koeln City Friesenstrasse 4 stars

Customer review rating 4.3/5 2,689 reviews

ALLSAFE approved hotel

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Mercure Hotel Koeln City Friesenstrasse
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+ 23 Services

Hotel extras

  • Free WIFI in public areas and all rooms.

  • Free minibar in all rooms (nb. of drinks depending on room category).

  • Located in the city centre of Cologne, close to pubs, restaurants, brewhouses, nightclubs...

  • Easy and close access to public transport; covered paid-parking available.

  • Modern and functional meeting rooms available.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shoppingPaying
Leisure and activities
  • Swimming poolPaying
  • Thalassotherapy centre (Nearby)Paying
  • Well-beingPaying
  • Indoor tennis court (Nearby)Paying
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Conventions hotel
  • Copy/print service availablePaying
Information message

Hotel location

Mercure Hotel Koeln City Friesenstrasse

Friesenstr. 44-48
50670 koeln
germany

Tel: +4922116140

Fax: (+49)221/1614100

Check-in from 15h00

Check out up to 12h00

  • U 3 4 5 12 15 :  U 3 4 5 12 15 FRIESENPLATZ

  • By plane

    KOELN BONN AIRPORT At 18km / 11.19 miles

  • By car

    "BAYENTHAL" A 555 At 8km / 4.97 miles

  • By car

    "DEUTZ" A 57 At 5km / 3.11 miles

  • By car

    "LOEVENICH" A 1 At 8km / 4.97 miles

  • By car

    "ZENTRUM" A 57 At 2km / 1.24 miles

  • By car

    "ZOOBRUECKE" A 4 At 3km / 1.86 miles

  • By train

    COLOGNE KOLN At 1km / 0.62 miles

  • By train

    KOELN HBF At 1km / 0.62 miles

GPS :50.940799, 6.942844

Companies

  • AMB GENERALI 0.3 km / 0.19 mi
  • AXA COLONIA 10.0 km / 6.21 mi
  • BAYER AG 10.0 km / 6.21 mi
  • BNP PARIBAS 1.0 km / 0.62 mi
  • EMI MUSIC 1.0 km / 0.62 mi
  • FORD 10.0 km / 6.21 mi
  • GEW RHEINENERGIE 4.0 km / 2.49 mi
  • GOTHAER 3.5 km / 2.17 mi
  • HDI GERLING 3.5 km / 2.17 mi
  • HUK 0.4 km / 0.25 mi
  • MC KINSEY & COMPANY 0.2 km / 0.12 mi
  • REWE 1.0 km / 0.62 mi
  • RTL 3.0 km / 1.86 mi
  • SIEMENS 1.6 km / 0.99 mi
  • TOYOTA 9.0 km / 5.59 mi
Companies

Your meetings and events

Quality you can trust: Mercure Hotel Köln City Friesenstrasse. Regular inspections ensure our services always remain of an exemplary standard and guarantee a sophisticated setting for your events.The Mercure Hotel Köln City Friesenstrasse offers 4 spacious, air-conditioned meeting rooms filled with natural light and equipped with the latest technology, incl. WIFI. The rooms are ideal for business or private events, with space for up to 200 people.You can rely on our qualified staff at all times during the planning and hosting of your event.

Room descriptions and layouts

6 

meeting rooms

From 1 to 215 

attendees

Configuration is not available for these requirements

  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

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  • Convert different units of measurement and make organising your events easier.

General equipment

  • Screen

  • Flipchart

  • Auditorium

  • Soundproof

  • TV with VCR

  • Meeting room

  • Video camera

  • Syndicated room

  • Podium

  • Lectern

  • Day light

  • WIFI access

  • Overhead projector

  • Airconditioned meeting room

  • Slide projector

  • Syndicate rooms

  • Video equipment

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

In our 4-star Mercure Köln Friesenstraße, you can choose from 103 comfortable rooms, some with air conditioning, including 6 suites and 1 room suitable for those with reduced mobility. One child up to age 12 can also stay in your room free of charge. All rooms have free WIFI. Your pets are also welcome at Mercure Köln Friesenstrasse.

Standard Room with queen-size bed

  • Max. number of persons: 2
  • Area: From 20 m² / 215 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Mini bar with free soft drinks(...)

Standard Room with two single beds

  • Max. number of persons: 2
  • Area: From 20 m² / 215 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Mini bar with free soft drinks
  • Direct dial telephone

Single Bed Standard

  • Max. number of persons: 1
  • Area: From 18 m² / 194 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Mini bar with free soft drinks
  • Direct dial telephone(...)

Privilege Room with queen-size bed

  • Max. number of persons: 3
  • Area: From 20 m² / 215 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Mini bar with free soft drinks
  • Direct dial telephone(...)

Privilege Room with twin beds

  • Max. number of persons: 2
  • Area: From 20 m² / 215 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Mini bar with free soft drinks
  • Direct dial telephone(...)
Rooms

Our restaurants and bars

ELFERRAT

Type of cuisine: Other cooking style

The stylish lighting and wooden decor give our elferRat restaurant that special something. We serve both regional and international dishes and also have a beautiful terrace. The restaurant is open from 6:30am to 10:30pm and can seat 74 people.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ELFERRAT

Non contractual photo

Our cozy hotel bar is open every day from 5pm to 1am, offering an extensive drinks menu as well as a range of snacks. Wind down on our terrace and try one of our vintage wines at a good price.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure Hotel Koeln City Friesenstrasse

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

2,689 reviews

tripadvisor

TripAdvisor Rating 4.0/5

954 reviews

Well located

Customer review rating 3.5/5

Hrvoje Solo - 12/10/2020 Confirmed reviews ALL

Great location. Very nice and helpful staff. Room ok, not a very comfortable bed. Furniture could use refurbishment... overall ok hotel

Very nice stay

Customer review rating 4.0/5

Allan L. Friends - 10/10/2020 Confirmed reviews ALL

I took my ex wife and daugter to your hotel and we had a great time. Service was top and everybody was kind. Made sure that we stay safe against covid. So alcohol for hands at entrance and demands to wear mask. The rooms were standard. a small bathroom. But the room had a cooler as I used to keep my water cool. I would highly recommend this hotel.

Excellent location but not a 4* hotel

Customer review rating 3.5/5

Steve Couples - 29/08/2020 Confirmed reviews ALL

Perfect location, very friendly contact with reception staff, however a bit old-fashioned rooms.

Dear Steve L., We very much appreciate your comments regarding your stay at the Mercure Hotel Koeln City Friesenstrasse. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tom P. TRÖBS Direktor / General Manager Mercure Hotel Köln City Friesenstrasse ________________________________________ Friesenstrasse 44-48 50670 Köln Deutschland ________________________________________ T +49 (221) 1614-0 F +4… E-mail : h5… mercure.com accorhotels.com

Great service by receptionist

Customer review rating 5.0/5

Neil.m Couples - 21/08/2020 Confirmed reviews ALL

Fab service by receptionist - moved us to a room with airco when we asked for a fan - really friendly welcome all the time and always asking if there was anything she could do for us

Dear Neil M., We very much appreciate your comments regarding your stay at the Mercure Hotel Koeln City Friesenstrasse. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tom P. TRÖBS Direktor / General Manager Mercure Hotel Köln City Friesenstrasse ________________________________________ Friesenstrasse 44-48 50670 Köln Deutschland ________________________________________ T +49 (221) 1614-0 F +4… E-mail : h5… mercure.com accorhotels.com

Perfect from check in to check out!

Customer review rating 5.0/5

David C. Couples - 18/08/2020 Confirmed reviews ALL

Everything about this stay was perfect. I cannot fault any aspect of my recent stay. My wife and I found the hotel to be exceptionally clean and well looked after. It is ideally located near to good bars and restaurants, and only a 15 stroll to the Cathedral and main station. The room was and had everything we needed. The staff were extremely polite and efficient - nothing was a problem. I had been communicating with Maragrethe (Reservations Manager) prior to arriving due to some confusion with the booking on Accor’s booking site however, Maragrethe ensured everything went smoothly and there were no further problems. It was also comforting to see the hotel fully adopt COVID-19 safety measures. I will most definitely be staying here again on my next visit to Koln.

Dear David C., We very much appreciate your comments regarding your stay at the Mercure Hotel Koeln City Friesenstrasse. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tom P. TRÖBS Direktor / General Manager Mercure Hotel Köln City Friesenstrasse ________________________________________ Friesenstrasse 44-48 50670 Köln Deutschland ________________________________________ T +49 (221) 1614-0 F +4… E-mail : h5… mercure.com accorhotels.com

Excellent Central location for nightlife

Customer review rating 4.0/5

Anonymous Friends - 19/03/2020 Confirmed reviews ALL

During the recent Covid-19 outbreak and the potential lock down of Cologne the Desk gave us relevant information . He made us feel comfortable about the situation.

Dear Rob T., We very much appreciate your comments regarding your stay at the Mercure Hotel Koeln City Friesenstrasse. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Stay healthy Sincerely, Tom P. TRÖBS Direktor / General Manager Mercure Hotel Köln City Friesenstrasse ________________________________________ Friesenstrasse 44-48 50670 Köln Deutschland ________________________________________ T +49 (221) 1614-0 F +4… E-mail : h5… mercure.com accorhotels.com

Well located hotel with clean, spatious rooms

Customer review rating 4.5/5

Paul Friends - 09/03/2020 Confirmed reviews ALL

Everything was perfect. Friendly staff, clean, spatious room, nice beds and on walking distance from the area around Rudolfplatz, Ehrenstrasse and the famous Bermuda Dreieck. Good parking under the hotel. We only found the price of 24 euros for the breakfast buffet very expensive, so we did not take it.

Dear Paul D., We very much appreciate your comments regarding your stay at the Mercure Hotel Koeln City Friesenstrasse. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tom P. TRÖBS Direktor / General Manager Mercure Hotel Köln City Friesenstrasse ________________________________________ Friesenstrasse 44-48 50670 Köln Deutschland ________________________________________ T +49 (221) 1614-0 F +4… E-mail : h5… mercure.com accorhotels.com

Good location

Customer review rating 3.5/5

Jonathan Business - 05/03/2020 Confirmed reviews ALL

Nice location, just 10 minutes from train station and 5 minutes from shopping street. However, the bed was very uncomfortable - the worse pillows I've ever had in a hotel. They are so thin, I needed 3 of them! Also, no air conditioning in the room, meaning in the summer it's going to be hot!

Dear Jonathan M., Thank you for taking the time to tell us about your experience at the Mercure Hotel Koeln City Friesenstrasse. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We have different pillows at the hotel, the softer one are on the bed, harder one in the cupboards and if you ned special one we can serve this from the reception. Plaese come the next time to the reception, we will help you to have a nice sleep. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tom P. TRÖBS Direktor / General Manager Mercure Hotel Köln City Friesenstrasse ________________________________________ Friesenstrasse 44-48 50670 Köln Deutschland ________________________________________ T +49 (221) 1614-0 F +4… E-mail : h5… mercure.com accorhotels.com

well located, good stay, friendly staff

Customer review rating 4.5/5

Inan B. Friends - 28/02/2020 Confirmed reviews ALL

well located, good stay, friendly staff

Dear Kamil B., We very much appreciate your comments regarding your stay at the Mercure Hotel Koeln City Friesenstrasse. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tom P. TRÖBS Direktor / General Manager Mercure Hotel Köln City Friesenstrasse ________________________________________ Friesenstrasse 44-48 50670 Köln Deutschland ________________________________________ T +49 (221) 1614-0 F +4… E-mail : h5… mercure.com accorhotels.com

Great Location in the centre of Cologne

Customer review rating 4.0/5

Simon C. Friends - 12/02/2020 Confirmed reviews ALL

Booked this hotel for the secure car parking that it offered for a medium size van. The staff were very welcoming and would definitely stay here again the next time we visit the city

Dear Simon C., We very much appreciate your comments regarding your stay at the Mercure Hotel Koeln City Friesenstrasse. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tom P. TRÖBS Direktor / General Manager Mercure Hotel Köln City Friesenstrasse ________________________________________ Friesenstrasse 44-48 50670 Köln Deutschland ________________________________________ T +49 (221) 1614-0 F +4… E-mail : h5… mercure.com accorhotels.com

Good stay

Customer review rating 4.5/5

Will Solo - 09/02/2020 Confirmed reviews ALL

Nice location with good staff

Dear William C., We very much appreciate your comments regarding your stay at the Mercure Hotel Koeln City Friesenstrasse. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tom P. TRÖBS Direktor / General Manager Mercure Hotel Köln City Friesenstrasse ________________________________________ Friesenstrasse 44-48 50670 Köln Deutschland ________________________________________ T +49 (221) 1614-0 F +4… E-mail : h5… mercure.com accorhotels.com

My stay was good only disappointed I didnt receive my Accor points.

Customer review rating 3.5/5

Gerard S. Business - 24/01/2020 Confirmed reviews ALL

The stay was good, nice rooms good breakfast

Dear Gerard S., Thank you for taking the time to tell us about your experience at the Mercure Hotel Koeln City Friesenstrasse. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We checked the situation with your missing points, and could tell you: you booked via HRS a non point sweetable rate. This is why the system didn´t give you this points. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tom P. TRÖBS Direktor / General Manager Mercure Hotel Köln City Friesenstrasse ________________________________________ Friesenstrasse 44-48 50670 Köln Deutschland ________________________________________ T +49 (221) 1614-0 F +4… E-mail : h5… mercure.com accorhotels.com

Well located, old image of the room

Customer review rating 4.0/5

Cristi Business - 20/01/2020 Confirmed reviews ALL

Good customer service at reception Medium experience with room cleaner Excellent breakfast Very good location Out-styled image of the room compared with other Mercure Hotels

Dear Cristian C., We very much appreciate your comments regarding your stay at the Mercure Hotel Koeln City Friesenstrasse. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tom P. TRÖBS Direktor / General Manager Mercure Hotel Köln City Friesenstrasse ________________________________________ Friesenstrasse 44-48 50670 Köln Deutschland ________________________________________ T +49 (221) 1614-0 F +4… E-mail : h5… mercure.com accorhotels.com

Good location

Customer review rating 3.5/5

Breno S. Solo - 10/01/2020 Confirmed reviews ALL

Centrally located close to Friesenplatz with lots of U-Bahn and buses just around the corner. Street a bit busy but didn't bother at all (and I had a room facing the street). Breakfast absurdly expensive, makes no sense. Facilities a bit old and worn out but otherwise clean and comfortable. I would stay here again for the same price.

Dear Breno Beltrao De S., We very much appreciate your comments regarding your stay at the Mercure Hotel Koeln City Friesenstrasse. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tom P. TRÖBS Direktor / General Manager Mercure Hotel Köln City Friesenstrasse ________________________________________ Friesenstrasse 44-48 50670 Köln Deutschland ________________________________________ T +49 (221) 1614-0 F +4… E-mail : h5… mercure.com accorhotels.com

Thanks for being so kind letting me check in early morning

Customer review rating 5.0/5

Nabaz T. K. Solo - 08/01/2020 Confirmed reviews ALL

Clean, cozy, free mini bar with good free beer, excellent breakfast, great coffee and very good location

Dear Nabaz K., We very much appreciate your comments regarding your stay at the Mercure Hotel Koeln City Friesenstrasse. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tom P. TRÖBS Direktor / General Manager Mercure Hotel Köln City Friesenstrasse ________________________________________ Friesenstrasse 44-48 50670 Köln Deutschland ________________________________________ T +49 (221) 1614-0 F +4… E-mail : h5… mercure.com accorhotels.com

Good location, practical, clean room

Customer review rating 4.0/5

Asr Families - 01/01/2020 Confirmed reviews ALL

Well located close to all main lines if public transport in Cologne. Also walking distance to the center and local restaurants. Room is clean. In the beginning it looks small (compare to the one at Mercure Frechen) but there are a lot of more spaces in the built in furniture to store our stuff. Three remarks: perhaps the hotel can be renovated to give fresh look, parking fee per night can be a bit cheaper, and room service need to carefully check the toilet if there is enough tissue paper and hygienic plastic bags. But overall, perfect and very convenient stay!

Dear Aryani Sari R., We very much appreciate your comments regarding your stay at the Mercure Hotel Koeln City Friesenstrasse. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tom P. TRÖBS Direktor / General Manager Mercure Hotel Köln City Friesenstrasse ________________________________________ Friesenstrasse 44-48 50670 Köln Deutschland ________________________________________ T +49 (221) 1614-0 F +4… E-mail : h5… mercure.com accorhotels.com

One of the fine example for Accor Hotels in Germany

TripAdvisor rating 4.0/5

alcm64 Solo travel - 30/12/2019 TripAdvisor review

I had stayed in IBIS Hotels both in Nuremberg & Cologne, and I am sad to say that both these Hotels left me with bad taste for Accor Hotels in Germany. But alas, this Mercure Hotel came to the rescue and lifted some of these "doubts" from my bad experiences. The staffs are more "professional" and live up to the standard & recognition that ACCOR is an International Hotel Chain, not some local domestic or family run hotel chain. So, I would conclude that it is most probably not the culture, it is the misconception of both the IBIS Hotel staffs on what kind of establishment that they are actually working for. Thank You to Mercure Hotel staff for a "friendlier" German hospitality.

Dear "alcm64", we very much appreciate your comments regarding your stay at the Mercure Hotel Koeln City Friesenstrasse. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Of course, standards in IBIS 2**hotels are a bit different to Mercure 4**** standards. So perhaps Mercure is the better adress for you and corresponds more to your ideas of a pleasant hotel stay. Our Mercure Hotel Köln City Friesenstraße excists for more than 30 now in the heart of cologne and we hope to they as professional and friendly for much longer as well to welcome you back again. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tom P. TRÖBS Direktor / General Manager #feelwelcome

A comfortable hotel with friendly and helpful staff

Customer review rating 4.5/5

Warren L. Families - 28/12/2019 Confirmed reviews ALL

The hotel was conveniently placed also a comfortable room. There was a good variety of choices for breakfast. All staff were friendly, helpful and professional.

Dear Venetia L., We very much appreciate your comments regarding your stay at the Mercure Hotel Koeln City Friesenstrasse. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tom P. TRÖBS Direktor / General Manager Mercure Hotel Köln City Friesenstrasse ________________________________________ Friesenstrasse 44-48 50670 Köln Deutschland ________________________________________ T +49 (221) 1614-0 F +4… E-mail : h5… mercure.com accorhotels.com

Good but can improve

Customer review rating 3.5/5

Thiago S. Couples - 24/12/2019 Confirmed reviews ALL

This hotel has good location, staff is great but the rooms and decoration are outdated. The bathroom needs clearly a renovation. That Bosch coffee machine you can please just throw in the trash bin. One of the pillows in our room was really smelly, which is really bad.

Dear Thiago O O S., We very much appreciate your comments regarding your stay at the Mercure Hotel Koeln City Friesenstrasse. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tom P. TRÖBS Direktor / General Manager Mercure Hotel Köln City Friesenstrasse ________________________________________ Friesenstrasse 44-48 50670 Köln Deutschland ________________________________________ T +49 (221) 1614-0 F +4… E-mail : h5… mercure.com accorhotels.com

Good hotel for a visit to Koln

Customer review rating 4.0/5

Oscar V. D. Couples - 21/12/2019 Confirmed reviews ALL

We had a good stay for night to visit the Christmas markets in Koln. The hotel is walking distance from a all locations.

Dear Oscar van D., We very much appreciate your comments regarding your stay at the Mercure Hotel Koeln City Friesenstrasse. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tom P. TRÖBS Direktor / General Manager Mercure Hotel Köln City Friesenstrasse ________________________________________ Friesenstrasse 44-48 50670 Köln Deutschland ________________________________________ T +49 (221) 1614-0 F +4… E-mail : h5… mercure.com accorhotels.com

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