Pullman Cologne Hotel

Customer review rating 4.5/5 10,353 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Pullman Cologne
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+ 28 Services

Hotel extras

  • All the advantages of beingin the centre of the city

  • Visit Cologne Cathedral or enjoy a view of it from your room

  • Hotel Pullman Cologne is a VDR-certified eco-friendly hotel.

  • An ALLSAFE certified hotel

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public indoor parkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Dry cleaning / IroningPaying
  • Currency exchange
  • PorterPaying
  • Concierge
Catering
  • BreakfastPaying
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
  • Babysitting on requestPaying
  • Boat excursionsPaying
  • Outdoor sports (Nearby)
Business services
  • 23 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
Information message

Hotel location

Pullman Cologne

Helenenstrasse 14
50667
koeln
germany

Tel: +492212750

Fax: (+49)221/2751301

Check-in from 15h00

Check out up to 12h00

  • subway 5, 12, 16, 18 :  5, 18 ,16, 3, 4 APPELLHOFPLATZ

  • 18 ,16, 4, 3 :  18 ,16, 4, 3 NEUMARKT

  • 5, 12, 15, 4, 3 :  5, 12, 15, 4, 3 FRIESENPLATZ

  • tram 1, 7, 9 :  1, 7, 9 NEUMARKT

  • By plane

    DUESSELDORF At 50km / 31.07 miles

  • By plane

    FRANKFURT At 190km / 118.07 miles

  • By plane

    KOELN BONN At 15km / 9.32 miles

  • By train

    CENTRAL STATION At 1km / 0.62 miles

GPS :50.93987, 6.945437

Companies

  • BAYER AG 15.0 km / 9.32 mi
  • CSC IN DEUTSCHLAND 10.0 km / 6.21 mi
  • EMI MUSIC GERMANY 1.5 km / 0.93 mi
  • FORD WERKE AG KOELN 8.0 km / 4.97 mi
  • GOTHAER VERSICHERG 4.0 km / 2.49 mi
  • HDI - GERLING 0.1 km / 0.06 mi
  • MCKINSEY&COMPANY,INC 0.1 km / 0.06 mi
  • METRO CASH & CARRY Dtl. 15.0 km / 9.32 mi
  • REWE-ZENTRALFINANZ AG 1.0 km / 0.62 mi
  • RHEINENERGIE AG 5.0 km / 3.11 mi
  • SIEMENS AG 4.0 km / 2.49 mi
  • WDR KOELN 0.5 km / 0.31 mi
Companies

Your meetings and events

The Pullman Cologne is centrally located and within easy reach of transport hubs. Meetings here tend to start and finish promptly.Sixteen flexible meeting areas offer natural light and ergonomic seating. Want an unusual break? Check out the sustainable bee colonies on the hotel's roof.

Room descriptions and layouts

23 

meeting rooms

From 1 to 1,000 

attendees

Configuration is not available for these requirements
  • Unsure of the capacity needed for your event?

  • This hotel is not suitable for your event?

    Look for another hotel
  • Convert different units of measurement and make organising your events easier.

General equipment

  • Screen

  • Flipchart

  • Meeting room

  • Soundproof areasfor greater confort

  • TV with VCR

  • Video camera

  • Videoconferencing

  • An extensive array of audio, video and projection equipment

  • Podium

  • Lectern

  • Day light

  • Syndicate rooms

  • Airconditioned meeting room

  • WIFI access

  • Video equipment

  • Projection screen

  • Overhead projector

  • High speed transmission line

General equipment

When organizing your meeting, the hotel will be happy to discuss the availability of its facilities and services with you.

Our accommodation(s)

The stylish atmosphere and spaciousness of our hotel is reflected in the 275 rooms including 11 suites. Bright lighting, individually controlled air-conditioning and modern furnishings all mean your stay is sure to be a pleasant one.

Superior Room with 1 kingsize bed

  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Direct dial telephone
  • Mini Bar

Superior Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Direct dial telephone
  • Mini Bar

Deluxe Room with 1 kingsize bed

  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Automatic wake up call
  • Direct dial telephone(...)

Domblick deluxe room with 1 king size bed

  • Max. number of persons: 2
  • Area: From 25 / 269 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Automatic wake up call
  • Direct dial telephone(...)
Rooms

Our restaurants and bars

E.L.F.

Type of cuisine: Other cooking style

A Cologne institution. Drink a freshly pulled Kölsch beer or a glass of wine with your tapas - if the weather is good, you can enjoy our summer terrace.

Lunch

10:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

10:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

DLIGHT

Type of cuisine: Other cooking style

One of the best buffet breakfasts in the city with extracted honey. For late risers, our buffet breakfast is served until 11am on Saturday and until midday on Sunday.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LAB12

Non contractual photo

Modern big city flair at LAB12: Cool vintage design, trendy music and innovative cocktails, with a sensational view over Cologne from the top floor.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Pullman Cologne

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

10,353 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,244 reviews

Great place for a weekend stay

Customer review rating 4.5/5

J G. D. Business - 02/11/2020 Confirmed reviews ALL

A comfortable hotel with excellent staff. Good breakfast and facilities, well positioned for walks into the city centre and other sites.

Dear Mr. D., thank you for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your feedback very much and hope your next visit will be as pleasant as the previous one. Best regards from Cologne Sonja Pohl Training & Quality Manager

Well located

Customer review rating 4.5/5

Anonymous Business - 20/10/2020 Confirmed reviews ALL

The check-in was really good, i forget his name but his amazing. He know how to work. The stay was good, rooms are good. Really warm, when I called to the reception they told me that they are going to send someone who is going to fix it. When he arrived he told us 'We turn the Airco of since two weeks to save some energy'?. That's another story.. The check-out sorry to say but that was one of my worse one. The women behind the desk wow.. i just asked myself if she like what she is doing. We had an open amount of the parking , no problem if you can explain the open amount and not tell us just the amount.. And she just keep asking my friend 'Did you pay for your room' 'You didn't pay for the room did you?' the whole time!! My friend payd everything by his check-in already but the women didn't trust us??! She keeps asking 'Oke you already payd? How much was it? What was our room rate? I was really angry about this, I think that she forget that I have the same job. We felt really sad about this, without any smile or anything that we could see from here side.

Dear Mr. E., thank you very much for choosing the Pullman for your stay in Cologne and for takin the time to give us a review regarding your visit with us. Of course we appreciate your compliments regarding the hotel in general and the check in process very much. So much more we are sorry to read that the check out didn´t feel comfortable for you. Please be sure that we take your feedback seriously and that we will better take care in the future. We really hope to welcome you back and send our best regards from Cologne Sonja Pohl Training & Quality Manager

Always good to stay

Customer review rating 4.5/5

M.… Business - 06/10/2020 Confirmed reviews ALL

confort and kindness from the staff

Dear Mr. G., thank you for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your feedback very much and hope your next visit will be as pleasant as the previous one. Best regards from Cologne Sonja Pohl Training & Quality Manager

Well located, nice facilities, wide rooms

Customer review rating 4.5/5

Roberto D. Business - 05/10/2020 Confirmed reviews ALL

The hotel is very well renovated, the facilities are awesome, the rooms very wide and the service is perfect. I always go to Pullman.

Dear Mr. D., thank you for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your feedback very much and hope your next visit will be as pleasant as the previous one. Best regards from Cologne Sonja Pohl Training & Quality Manager

Feel good stay

Customer review rating 4.5/5

Miriam Families - 01/10/2020 Confirmed reviews ALL

Very well located, friendly and helpful stuff. The gentleman at the elevator was my favorite employee :-); always a nice word for us.

Liebe Miriam, wir freuen uns sehr über Ihre positive Bewertung und Ihre netten Worte zu Ihrem Aufenthalt bei uns und danken Ihnen herzlich, dass Sie sich die Zeit dafür genommen haben. Gerne leiten wir das Feedback auch an unseren Pagen weiter! Bis zum nächsten Mal senden wir Ihnen viele Grüße aus der Domstadt! Sonja Pohl Training & Quality Manager

Excellent

Customer review rating 4.5/5

Wilma B. Couples - 02/09/2020 Confirmed reviews ALL

Hotel is coping well with Coronavirus restrictions. I have stayed here before and it did not seem too different although less busy. Staff were as usual polite and friendly.

Dear Ms B., thank you for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your feedback very much and hope your next visit will be as pleasant as the previous one. Best regards from Cologne Sonja Pohl Training & Quality Manager

Very nice hotel.

Customer review rating 4.5/5

John V. Solo - 25/08/2020 Confirmed reviews ALL

Very nice hotel with friendly staff.

Dear Mr. V., thank you for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your feedback very much and hope your next visit will be as pleasant as the previous one. Best regards from Cologne Sonja Pohl Training & Quality Manager

Good location - Very average hotel

Customer review rating 4.5/5

Ashish C. Friends - 14/08/2020 Confirmed reviews ALL

This was our third time here..we understand restrictions with Corona but still we found the stay less than average-rooftop bar closed ..NO bar service..not even coffee availabe on Sundays!!!Never experienced that ! Parking at the hotel very expensive.

Dear Mr C., thank you for taking the time to give us a feedback regarding your visit at the Pullman Cologne. We are sorry that your stay with us did not meet your expectations at all and we want to apologize for the inconvenience you have experienced due to the fact that you didn´t get a drink or a coffee twice. Please be assured that we take your feedback seriously and that we will discuss your feedback within the team to better serve you in the future. We really hope that we can welcome you back in the future. Please do not hesitate to contact me or the team for any questions or wishes. Best regards from Cologne Sonja Pohl Training & Quality Manager

Spotless room

Customer review rating 4.5/5

Danny Families - 13/08/2020 Confirmed reviews ALL

Fast and friendly check-in. Recognised my ALL club status. Room extremely well cleaned. Gave a feeling of confidence during challenging times. I forgot a new bought pair of shoes after check-out these were properly kept for me to recollect. Once again a very good stay at Pullman Cologne.

Dear Mr. L., thank you for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your feedback very much and hope your next visit will be as pleasant as the previous one. Best regards from Cologne Sonja Pohl Training & Quality Manager

Not at Pullman worldwide standard

Customer review rating 4.5/5

Christian W. Friends - 11/08/2020 Confirmed reviews ALL

Nice and friendly staff, helpful and very attentive and the hotel is in a very good location in Cologne. Unfortunately it does not meet the usual Pullman standards and is in need of a renovation and better cleaning.

Sehr geehrter Herr Wicker, wir freuen uns über Ihre netten Worte zu unserem Team und danken Ihnen herzlich, dass Sie sich die Zeit dafür genommen haben. Umso mehr bedauern wir, dass wir Sie mit der Ausstattung und der Sauberkeit der Zimmer im Vergleich zu anderen Pullman Hotels nicht zufriedenstellen konnten. Dies tut uns leid. Zu Zeit befinden wir uns bei einigen Zimmer in der Softrenovierung und hoffen so, dass wir Sie dennoch wieder einmal bei uns begrüßen dürfen. Selbstverständlich werden wir auch noch weiter an dem Thema Sauberkeit arbeiten und Ihr Feedback zum Anlass nehmen unser Reinigungsteam noch besser zu schulen. Bis zum nächsten Mal senden wir Ihnen viele Grüße aus der Domstadt! Sonja Pohl Training & Quality Manager

Good location and facilities

Customer review rating 4.5/5

T. Couples - 11/08/2020 Confirmed reviews ALL

Room was fairly spacious and bed was comfortable with plenty of pillows. Check-in was easy and there were "clean" pens for us to fill in the paperwork. Shower was delightful and there was a more than adequate supply of toiletries. It was not possible to adjust the temperature in the room and the bedding in place was too warm. There was a good variety at breakfast, but the bread is served on request which is a bit inconvenient (although more sanitary). Location is good and most of the main sights are within a 10-15 minute walk. There are a number of restaurants in the area representing many types of cuisines (we were told that there were only cold items on the menu at the in-house restaurant). The parking garage under the hotel (€27/night) was very convenient as we had a fair amount of baggage and the car stayed cool even though it was quite warm out. The glass lift was nice, but we were not able to get to the rooftop terrace.

Dear Mr. Remmelt, thank you for taking the time to give us a detailed review regarding your stay at the Pullman Cologne. We appreciate your feedback very much and hope to welcome you back for a next stay with us in the future. Best regards from Cologne Sonja Pohl Training & Quality Manager

Good location

Customer review rating 4.5/5

Taras Couples - 09/08/2020 Confirmed reviews ALL

Hotel is good and has perfect location. We had the room with door between two rooms and it caused that a lot of noise was coming from the neighbors.

Dear Mr. D., thank you for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your feedback very much, but are also sorry that you have been disturbed by the noise from the next room. Please be assured that we take your feedback seriously and that we will prepare a room without connecting doors for a next stay with us. Best regards from Cologne Sonja Pohl Training & Quality Manager

Great stay at the Pullman

Customer review rating 4.5/5

Stef Friends - 04/08/2020 Confirmed reviews ALL

Really enjoyed our stay at the Pullman. Very well located at only 15min walking from the cathedral from Cologne. Nice room with all you need. Friendly staff at front office, bar and breakfast. Only a pity that as hotel guests you don’t have a discount on the underground parking of the hotel. But we will stay here again next time staying in Cologne.

Dear Mr. D., thank you for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your feedback very much and hope your next visit will be as pleasant as the previous one. Best regards from Cologne Sonja Pohl Training & Quality Manager

It was Ok!

Customer review rating 4.5/5

Thiago E. D. C. Solo - 04/08/2020 Confirmed reviews ALL

I was very disappointed by the fact that I planned my trip to Cologne after the easy lockdown . I really wanted a room with a bath and I got told I should have said on my reservation that “I prefer Hot bath “ I could not watch TV , almost all the channels are in German. I

Beantwortet via TS in separater Mail

Great location... Nice service ...

TripAdvisor rating 4.5/5

Manu P 30/07/2020 TripAdvisor review

Even though we were still in CoVid period, the quality of the room and the hotel services were really great. Everyone was really helpful to make our stay the most enjoyable possible and the room upgrade was awesome. Thank you ! Manu.

Great hotel centrally located in Koln city center

Customer review rating 4.5/5

Manu P. Couples - 29/07/2020 Confirmed reviews ALL

Everything was perfect Superb room (upgrade much appreciated) And really nice service. Our stay was perfect !

Dear Mr. P., thank you for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your feedback very much and hope your next visit will be as pleasant as the previous one. Best regards from Cologne Sonja Pohl Training & Quality Manager

Well located

Customer review rating 4.5/5

Anonymous Solo - 21/07/2020 Confirmed reviews ALL

Very good measures against covid. The room was ok but dated, shower fell a bit apart.

Dear Mr. B., thank you for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your feedback very much and will discuss your mentioned facts within the team. Best regards from Cologne Sonja Pohl Training & Quality Manager

Very nice hotel near centre of Cologne.

Customer review rating 4.5/5

Simon Business - 22/03/2020 Confirmed reviews ALL

Very pleasant hotel. Good size room modern room and bathroom. The gym and Sauna facilities were very modern. Breakfast was a very high standard with good range of continental and cooked options.

Dear Mr. C., thank you for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your feedback very much. Best regards from Cologne & take care! Sonja Pohl Training & Quality Manager

Very good as usual

Customer review rating 4.5/5

Steve T. Business - 04/03/2020 Confirmed reviews ALL

Very good as usual. Guy on reception was obviously new to the job and learning so it was fortunate I had time to allow him to consult with his colleague when he couldn't find my reservation

Dear Mr. T., thank you for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your rating very much and look forward to welcoming you back. Best regards from Cologne Sonja Pohl Training & Quality Manager

OK stay for business needs

Customer review rating 4.5/5

Anonymous Business - 02/03/2020 Confirmed reviews ALL

Smooth check in & out. Good breakfast. Room was cold and didn't seem to heat up using in-room controls. However, TV was excellent (though limited English speaking channels) and room/ floor was quiet.

Dear Mr. L., thank you for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your feedback very much and hope your next visit will be as pleasant as the previous one. Best regards from Cologne Sonja Pohl Training & Quality Manager

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