Pullman Cologne

Customer review rating (ALL Rating) 4.5/5 2,455 reviews

Hotel extras

  • All the advantages of beingin the centre of the city

  • Visit Cologne Cathedral or enjoy a view of it from your room

  • Bar LAB12 with a view over the skyline of Cologne

  • Hotel Pullman Cologne is a VDR-certified eco-friendly hotel.

  • An ALLSAFE-certified hotel

ALLSAFE approved hotel

Hotel location

Pullman Cologne

Helenenstrasse 14
50667 KOELN
Germany

GPS:50.93987, 6.945437

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Your meetings and events

The Pullman Cologne is centrally located and within easy reach of transport hubs. Meetings here tend to start and finish promptly. Sixteen flexible meeting areas offer natural light and ergonomic seating. Want an unusual break? Check out the sustainable bee colonies on the hotel's roof. Plenty of space for events with up to 1,000 attendees. Pullman stands for an inspiring hotel concept for discerning customers who expect more from the premium hotel industry.

Room descriptions and layouts

23 

meeting rooms

From 1 to 1,000 

attendees

Configuration is not available for these requirements
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Our accommodation(s)

The stylish atmosphere and spaciousness of our hotel is reflected in the 275 rooms including 11 suites. Bright lighting, individually controlled air-conditioning and modern furnishings all mean your stay is sure to be a pleasant one.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,455 reviews

TripAdvisor Rating  4.5/5  2,315 reviews

Great hotel pity about staff member at check out

TripAdvisor rating 4.0/5

anthony r TripAdvisor review

Great hotel with smooth check in. Was easy walking distance to nightlife and the dom. Facilities were good..... used the sauna but unfortunately the steamroom was out of action at the time. Room was large with a few mini bar, why only a 4 star rating I had the rudest person at check out. First of all she appeared to be stuck in the pc and ignored me, I didn't mind this so much so waited to be called. She asked was it business or pleasure and I told her pleasure. She said I owed money for tourist tax. I said that nobody told me this and I thought all taxes were paid. I got a flat NO. I said excuse me..... I'm the customer here and your attitude is terrible. As she was calculating the tax......I found my booking which I have her........ she then went to a back room and came out...... no apology..... said that's fine. I told her she needs to do some training..... was shocked by the attitude.

Nice room and breakfast.

Customer review rating 4.0/5

Rob Couples - Confirmed reviews ALL

Room was good. Free drinks in fridge a nice gesture. Nice bathroom with shower. Amazing breakfast. Relaxation area was good. We stayed for 3 nights. Location was a bit far from public transport. During check in and check out, If there is a free pick up and drop service to station, that would be nice. Tourist information or cologne map in English is recommended. I couldn't find much at hotel.

Dear Rob, thank you for taking the time to give us a review regarding your stay at the Pullman Cologne. We appreciate your feedback very much and hope to welcome you back with us in the future. Best regards from Cologne Sonja Pohl Human Resources & Training Manager

Nice staff

Customer review rating 4.5/5

Georgia Business - Confirmed reviews ALL

Midway through my stay I got sick. The staff brought a special simple breakfast meal to my room and checked on me via phone every up and on. Which I found was very kind of each of them.

Dear Georgia, it´s a pleasure to receive your positive rating and your compliments. Thank you very much for your review, which we of course will share within the team ! We look forward to welcoming you back and send our best regards from Cologne Sonja Pohl Human Resources & Training Manager

Thank you

Customer review rating 5.0/5

Levent Friends - Confirmed reviews ALL

We had a great time, albeit for a short time. Our room is clean; It was on the top floor and the view was beautiful. Front desk and housekeeping staff were attentive and friendly.

Dear Levent, it´s a pleasure to receive your positive rating and your compliments, which we of course will share within the entire team. Thank you very much for your stay with us and for taking the time to review! We look forward to welcoming you back and send our best regards from Cologne Sonja Pohl Human Resources & Training Manager

Our favourite Cologne hotel

Customer review rating 5.0/5

M H. Couples - Confirmed reviews ALL

Friendly and helpful staff, a good location, comfortable room. Thank you for the free upgrade surprised to be upgrade to a Domblick room and the complimentary glass of Riesling in the hotel bar.

Dear Ms H., it´s a pleasure to receive your positive rating and your compliments. Thank you very much for your stay with us and for taking the time to review! We look forward to welcoming you back and send our best regards from Cologne Sonja Pohl Human Resources & Training Manager

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Other web-users rate our hotel

  • 697 reviews 8.7/10 Location
  • 1,237 reviews 7.3/10 Room
  • 1,063 reviews 8.5/10 Service
  • 16 reviews 6.8/10 WiFi
  • 667 reviews 8.2/10 Breakfast
  • 504 reviews 7.3/10 Comfort
  • 381 reviews 6.3/10 Cleanliness
  • 286 reviews 6.4/10 Vibe

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