WIFI/Internet Access- In the heart of Dusseldorf, our guests are not far from Königsallee and the old town and
- 163 rooms across 5 categories! All rooms are equipped with air conditioning, flat-screen TV
- 3 meeting rooms with modern, professional equipment and natural lighting
- Our parking garage has 52 CCTV-monitored parking spaces
- Free WIFI available throughout the hotel
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Services in the hotel and nearby
Services and practical information
Paying-
Online check-in
Online check-in: Your arrival will be carefully prepared by our team
Fast check-out: Simply return your key -
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet (Paying)
- WIFI in the communal areas
- WIFI in your room
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection.
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Parking
- Private indoor parking (Paying)
- Public outdoor parking
- Public indoor parking (Paying)
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Accessibility for people with reduced mobility
- Wheelchair access
- Reduced mobility facilities
- Pets allowed
- Babysitting on request
- 100% non-smoking hotel
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Air conditioned
- Air conditioning
- Manual temperature control
- Air Conditioning
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Languages spoken at the hotel
- German
- English
- Reception open 24 hours a day
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Early check-in/Late check-out
- EARLY CHECK IN FROM 10AM (Paying)
- LATE CHECK-OUT UP TO 6PM (Paying)
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Laundry
- Dry cleaning / Ironing (Paying)
- Shoe shine machine
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Boutiques/shopping
- Currency exchange
- Beauty salon
- Gift shop/newspaper shop
- Hairdressing salon
Hotel location
Am Stresemannplatz 1
40210
duesseldorf
germany
- 834,737,752,721 : MAIN STATION
- 704,709,719 : STRESEMANNPLATZ
- DUESSELDORF AIRPORT At 8km / 4.97 miles
- MAIN STATION At 0.3km / 0.19 miles
GPS : 51.219390, 6.787725
Companies and event centres nearby
Company
Congress centre
Exhibition centre
Your meetings and events
Our hotel's 3 meeting rooms are available for your business and private events for up to 90 people. The rooms are air-conditioned and have free WIFI access (air conditioning can only be used between 6AM and 10PM). The technology and serviceprovided are state-of-the-art and regular checks ensure consistent high quality. You can rely on support from our experienced staff in organizing and hosting your event: The professional teamis on hand to help you at all times and will ensure that your event runs without a hitch.
| Room name | Surface area | Height | Theatre style | U-shaped Room | Board-room | Classroom style | Banquet |
|---|---|---|---|---|---|---|---|
| GRUPELLO | 30 m2 | 3 m | 20 | 10 | 10 | 12 | 0 |
| SCHADOW | 50 m2 | 3 m | 33 | 16 | 20 | 24 | 0 |
| GRÜNDGENS | 63 m2 | 3 m | 42 | 21 | 24 | 30 | 0 |
| SCHADOW & GRUPELLO | 80 m2 | 3 m | 80 | 26 | 36 | 40 | 0 |
Our rooms
At the 4-star Mercure Hotel Düsseldorf City Center, you can choose between Standard single, double and twin rooms and Privilege Rooms with a double bed. Privilege Suites are equipped with a king-size bed, Superior Suites with a double bedAll 163 rooms are air conditioned and have free WIFI. One child aged up to 12 years may stay in the parents' room free of charge. Your pet is also welcome (surcharge EUR 6/night).
Standard Room with double bed
More room to relax! Enjoy our spacious Standard Rooms, which have a double bed and, as with the Classic Rooms, offer free high-speed Internet via cable or WIFI, air conditioning, a TV and coffee and tea facilities.
Classic room with single bed
Our Classic Rooms are ideally suited to your needs. They include a high-quality single bed, air conditioning, free high-speed Internet via cable or WIFI, a TV and coffee and tea facilities.
Privilege Room with a double bed
Privilege Rooms for added comfort: VIP bathroom including bathrobes, drinks from the minibar, coffee/tea facilities and a complimentary newspaper in the room. WIFI and late check-out also included.
Superior Suite with one double bed
Our peaceful Superior Suites with double bed offer you the ultimate in comfort! The living and sleeping areas are separate so you can enjoy maximum privacy. The suites include a free minibar, air conditioning, fresh fruit and a newspaper.
Privilege Suite with king-size bed
Privilege Rooms with king-size bed. For added comfort: VIP bathroom including bathrobes, drinks from the minibar and coffee and tea facilities plus a complimentary newspaper in the room. WIFI, late check-out and fresh fruit also included.
- 163 rooms
- 100% non-smoking hotel
- Extra bed in room for child
- Baby bed
Our restaurants and bars
- Mon
- Tue
- Wed
- Thurs
- Fri
- Sat
- Sun
- Mon
- Tue
- Wed
- Thurs
- Fri
- Sat
- Sun
Enjoy culinary delights at the "Quatre Saison" restaurant with a selection of international delicacies and regional specialties. Opening hours: Mon-Thurs 12-3PM and 6-10PM, Sat 6-10PM, closed on Sundays and public holidays. The restaurant has a terrace.
- Mon
- Tue
- Wed
- Thurs
- Fri
- Sat
- Sun
- Mon
- Tue
- Wed
- Thurs
- Fri
- Sat
- Sun
Enjoy a cool Altbier or another refreshing drink at our "L'apero" bar, as well as hot and cold snacks. Opening times: Mon-Thurs from midday until midnight, Fri and Sat from midday until 1AM, Sundays and public holidays 3-10PM.
Our guest reviews for
Mercure Hotel Duesseldorf City Center
100% genuine reviews from our guests
Find out more
I sincerely apologize for the problems regarding the elevator, the service and the house-keeping, that unfortunately caused inconveniences for you. Rest assured that we will take necessary measures so that an experience like yours will continue to be the rare exception. On a personal note and on behalf of my team, I would like to ask you to come back once more for an opportunity to prove to you that we can do a much better job. We would be honored to welcome you again. Yours sincerely, Sven Schlüter, General Manager
Dear Mr. l., I would like to offer my sincere apologies for the problems regarding the house-keeping and the shower/water. Please rest assured that I have already looked into this and taken steps - and within my team I will make sure that negative experiences are a rare exception in the future. I feel very bad for the inconveniences you had to deal with. Now I would like to ask you to give us another chance. I very much hope that on your next visit we will leave you completely satisfied. We would be honored to welcome you back. Best regards, Sven Schlüter General Manager ________________________________________ Mercure Hotel Düsseldorf City Center Am Stresemannplatz 1 D-40210 Düsseldorf ________________________________________ T +4…0 F +4…500 E-Mail: sv… mercure.com / accorhotels.com
Dear Mr. M., I sincerely apologize for the deficiencies and human errors that unfortunately caused inconveniences for you. It sure looks like there were some major flaws within our reservations department including the check-in procedures. Sorry to also learn that our house-keeping was less than satisfactory. I appreciate your honest critique which will be the basis for discussions within our local team - and a careful evaluation of the root of these problems. Thank you for your effort to provide feedback for us, as we see it as a chance to act promptly on behalf of our valued guests. Rest assured that we will take necessary measures so that an experience like yours will continue to be the rare exception. On a personal note and on behalf of my team, I would like to ask you to come back once more for an opportunity to prove to you that we can do a much better job. We would be honored to welcome you again at Mercure Hotel Düsseldorf City Center. Best regards, Sven Schlüter General Manager ________________________________________ Mercure Hotel Düsseldorf City Center Am Stresemannplatz 1 D-40210 Düsseldorf ________________________________________ T +4…0 F +4…500 E-Mail: sv… mercure.com / accorhotels.com
Dear Ms. E., On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review and the nice comments. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. I will gladly pass on your review to my team. Positive feedback from our guests in response to our daily efforts to provide excellent services is both rewarding and highly encouraging. We really hope to be able to welcome you again as our guest. Best regards, Sven Schlüter General Manager ________________________________________ Mercure Hotel Düsseldorf City Center Am Stresemannplatz 1 D-40210 Düsseldorf ________________________________________ T +4…0 F +4…500 E-Mail: sv… mercure.com / accorhotels.com
Dear Ms. E., Thank you for staying with us at Mercure Hotel Düsseldorf City Center and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review and the positive remarks on the staff. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Sven Schlüter General Manager ________________________________________ Mercure Hotel Düsseldorf City Center Am Stresemannplatz 1 D-40210 Düsseldorf ________________________________________ T +4…0 F +4…500 E-Mail: sv… mercure.com / accorhotels.com
Dear Mr. V., On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review and the nice remarks on the breakfast in particular. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. We really hope to be able to welcome you again as our guest. Best regards, Sven Schlüter General Manager ________________________________________ Mercure Hotel Düsseldorf City Center Am Stresemannplatz 1 D-40210 Düsseldorf ________________________________________ T +4…0 F +4…500 E-Mail: sv… mercure.com / accorhotels.com
Sehr geehrter Herr D., es ist immer wieder schön zu erfahren, dass sich Gäste bei uns wohl gefühlt haben und wir Sie als Gastgeber überzeugen konnten. Vielen Dank deshalb nicht nur für Ihren Besuch und dass Sie sich die Zeitgenommen haben, Ihren Aufenthalt im Mercure Hotel Düsseldorf City Center zu bewerten, sondern auch für das positive Feedback. Wir haben unser Ziel erreicht, wenn Sie mit unserem Haus und unserem Service zufrieden waren – und dies mit den entsprechenden Noten und einem "Alles prima" goutieren. Haben Sie herzlichen Dank dafür! Wir nehmen dies keinesfalls als Selbstverständlichkeit hin, sondern sehen es vielmehr als Ansporn, auch weiterhin im Sinne unserer Gäste unser Bestes zu geben. Es wäre uns eine Freude, Sie wieder in unserem Hotel willkommen heißen zu dürfen. Mit freundlichen Grüßen, Ihr Sven Schlüter General Manager ________________________________________ Mercure Hotel Düsseldorf City Center Am Stresemannplatz 1 D-40210 Düsseldorf ________________________________________ T +4…0 F +4…500 E-Mail: sv… mercure.com / accorhotels.com
Dear Mr. A., I am very pleased that you took the time to review your visit with us at Mercure Hotel Düsseldorf City Center. Thank you for your review, the nice feedback, and also for your critique and suggestions on improvement regarding the check-in (missing child bed). We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Sven Schlüter General Manager ________________________________________ Mercure Hotel Düsseldorf City Center Am Stresemannplatz 1 D-40210 Düsseldorf ________________________________________ T +4…0 F +4…500 E-Mail: sv… mercure.com / accorhotels.com
Dear Mr. K., On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review and the great remarks on the service. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. I will gladly pass on your review to my team. Positive feedback from our guests in response to our daily efforts to provide excellent services is both rewarding and highly encouraging. We really hope to be able to welcome you again as our guest. Best regards, Sven Schlüter General Manager ________________________________________ Mercure Hotel Düsseldorf City Center Am Stresemannplatz 1 D-40210 Düsseldorf ________________________________________ T +4…0 F +4…500 E-Mail: sv… mercure.com / accorhotels.com
Dear Ms. B., Thank you for taking the time to review your stay at Mercure Hotel Düsseldorf City Center. We highly appreciate and value your feedback and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our breakfast. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Sven Schlüter General Manager ________________________________________ Mercure Hotel Düsseldorf City Center Am Stresemannplatz 1 D-40210 Düsseldorf ________________________________________ T +4…0 F +4…500 E-Mail: sv… mercure.com / accorhotels.com
On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review and the great remarks on the room, the bar and especially the staff. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. I will gladly pass on your review to my team. Positive feedback from our guests in response to our daily efforts to provide excellent services is both rewarding and highly encouraging. We really hope to be able to welcome you again as our guest. Best regards, Sven Schlüter General Manager
Dear Mr. C., I would like to offer my sincere apologies for the problems regarding the room, the house-keeping and the service. That is unacceptable and below our standards. Please rest assured that I have already looked into this and taken steps - and within my team I will make sure that negative experiences are a rare exception in the future. I feel very bad for the inconveniences you had to deal with - and at the same time I do appreciate your feedback, which is an important component toward long lasting and continuously improving quality services. I definitely do appreciate the fact that you took the time to review your stay at Mercure Hotel Düsseldorf City Center. Now I would like to ask you to give us another chance. I very much hope that on your next visit our services will leave you completely satisfied. We would be honored to welcome you back. Best regards, Sven Schlüter General Manager ________________________________________ Mercure Hotel Düsseldorf City Center Am Stresemannplatz 1 D-40210 Düsseldorf ________________________________________ T +4…0 F +4…500 E-Mail: sv… mercure.com / accorhotels.com
Dear Dr.T., Thank you very much for your visit and for taking the time to review your stay at Mercure Hotel Düsseldorf City Center. We are very pleased that you rated us highly in almost all categories and are delighted that you enjoyed your stay with us. We hope to welcome you as our guest soon again. Yours sincerely, Sven Schlüter General Manager General Manager ________________________________________ Mercure Hotel Düsseldorf City Center Am Stresemannplatz 1 D-40210 Düsseldorf ________________________________________ T +4…0 F +4…500 E-Mail: sv… mercure.com / accorhotels.com
Dear Mr. L., Thank you very much for your visit and for taking the time to review your stay at Mercure Hotel Düsseldorf City Center. I am very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and your room in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Sven Schlüter General Manager ________________________________________ Mercure Hotel Düsseldorf City Center Am Stresemannplatz 1 D-40210 Düsseldorf ________________________________________ T +4…0 F +4…500 E-Mail: sv… mercure.com / accorhotels.com
Dear Ms. Z., I sincerely apologize for the deficiencies and human errors that unfortunately caused inconveniences for you. It sure looks like there were some major flaws within our reservations department including the check-in procedures. Sorry to also learn that the room & the behaviour of the reception staff was less than satisfactory. I appreciate your honest critique which will be the basis for discussions within our local team - and a careful evaluation of the root of these problems. Thank you for your effort to provide feedback for us, as we see it as a chance to act promptly on behalf of our valued guests. Rest assured that we will take necessary measures so that an experience like yours will continue to be the rare exception. On a personal note and on behalf of my team, I would like to ask you to come back once more for an opportunity to prove to you that we can do a much better job. We would be honored to welcome you again at Mercure Hotel Düsseldorf City Center. Best regards, Sven Schlüter General Manager ________________________________________ Mercure Hotel Düsseldorf City Center Am Stresemannplatz 1 D-40210 Düsseldorf ________________________________________ T +4…0 F +4…500 E-Mail: sv… mercure.com / accorhotels.com
Dear Mr. R., I am very pleased that you took the time to review your visit with us at Mercure Hotel Düsseldorf City Center. Thank you for your positive review, the nice feedback, and also for your critique and suggestions on improvement. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Sven Schlüter General Manager ________________________________________ Mercure Hotel Düsseldorf City Center Am Stresemannplatz 1 D-40210 Düsseldorf ________________________________________ T +4…0 F +4…500 E-Mail: sv… mercure.com / accorhotels.com
Dear Mr. s., I am very pleased that you took the time to review your visit with us at Mercure Hotel Düsseldorf City Center. Thank you for your positive review, the nice Feedback on the staff, and also for your critique and suggestions on improvement regarding the size of the room. We take your input very seriously and we will show you another room at your next visit. Please accept my apologies for the inconveniences you had to deal with. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Sven Schlüter General Manager ________________________________________ Mercure Hotel Düsseldorf City Center Am Stresemannplatz 1 D-40210 Düsseldorf ________________________________________ T +4…0 F +4…500 E-Mail: sv… mercure.com / accorhotels.com
Thank you very much for your visit and for taking the time to write a review. We very much appreciate the high rating as well as the great feedback on our breakfast. We are committed to providing our guests with the best possible start to their day - a nutritious breakfast that offers fresh ingredients, a variety of choices, and quality products. Great that you appreciate it. We are looking forward to welcoming you as a guest in our hotel again. Yours sincerely, Sven Schlüter General Manager
Dear Ms. L., I would like to offer my sincere apologies for the problems regarding the room and the house-keeping. Please rest assured that I have already looked into this and taken steps - and within my team I will make sure that negative experiences are a rare exception in the future. I feel very bad for the inconveniences you had to deal with. Now I would like to ask you to give us another chance. I very much hope that on your next visit our services will leave you completely satisfied. We would be honored to welcome you back. Best regards, Sven Schlüter General Manager ________________________________________ Mercure Hotel Düsseldorf City Center Am Stresemannplatz 1 D-40210 Düsseldorf ________________________________________ T +4…0 F +4…500 E-Mail: sv… mercure.com / accorhotels.com
Dear Mr. O., I would like to offer my sincere apologies for the problems regarding the room. Please rest assured that I have already looked into this and taken steps - and within my team I will make sure that negative experiences are a rare exception in the future. I feel very bad for the inconveniences you had to deal with! I very much hope that on your next visit our services will leave you completely satisfied. We would be honored to welcome you back. Best regards, Sven Schlüter General Manager ________________________________________ Mercure Hotel Düsseldorf City Center Am Stresemannplatz 1 D-40210 Düsseldorf ________________________________________ T +4…0 F +4…500 E-Mail: sv… mercure.com / accorhotels.com
When making a booking at this hotel:
- I earn Status & Rewards points
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- I can easily convert my HuaZhu Rewards points into ALL - Accor Live Limitless points (and vice versa)
- I can use my Rewards points
- I cannot use my points
- I benefit from {{fidelityCard}} advantages
- I benefit from advantages
- I do not benefit from advantages
- I can take advantage of the Members' rate
- I cannot take advantage of the Members' rate