Customer review rating (ALL Rating)
4.2/5
1,104 reviews
Mercure Hotel Duesseldorf City Center
Am Stresemannplatz 1
40210 DUESSELDORF
Germany
GPS:51.21939, 6.787725
Page out of
Railway station
Access: 300 m / 0.19 mi 5 min walk / 3 min drive
Taxi
3 EUR 3 EUR
Page out of
Cinema district
Access: 300 m / 0.19 mi 5 min walk / 3 min drive
Taxi
3 EUR 3 EUR
Tourist attraction
Access: 800 m / 0.5 mi 5 min walk / 3 min drive
Taxi
5 EUR 5 EUR
Opera/symphony/concert hall
Access: 1 km / 0.62 mi 5 min walk / 3 min drive
Taxi
6 EUR 6 EUR
Museums
Access: 1.7 km / 1.06 mi 10 min walk / 5 min drive
Taxi
6 EUR 6 EUR
Tourist attraction
Access: 2 km / 1.24 mi 10 min walk / 5 min drive
Taxi
6 EUR 6 EUR
Tourist attraction
Access: 2 km / 1.24 mi 10 min walk / 5 min drive
Taxi
6 EUR 6 EUR
Other attractions
Access: 2 km / 1.24 mi 10 min walk / 5 min drive
Taxi
6 EUR 6 EUR
Museums
Access: 2 km / 1.24 mi 10 min walk / 5 min drive
Taxi
7 EUR 7 EUR
Museums
Access: 2 km / 1.24 mi 10 min walk / 5 min drive
Museums
Access: 2 km / 1.24 mi 10 min walk / 5 min drive
Taxi
7 EUR 7 EUR
Museums
Access: 2 km / 1.24 mi 10 min walk / 5 min drive
Taxi
7 EUR 7 EUR
Opera/symphony/concert hall
Access: 2.5 km / 1.55 mi 20 min walk / 10 min drive
Taxi
3 EUR 3 EUR
Opera/symphony/concert hall
Access: 2.5 km / 1.55 mi 20 min walk / 10 min drive
Taxi
8 EUR 8 EUR
Tourist attraction
Access: 2.5 km / 1.55 mi 20 min walk / 10 min drive
Taxi
6 EUR 6 EUR
Museums
Access: 3 km / 1.86 mi 25 min walk / 5 min drive
Taxi
7 EUR 7 EUR
Museums
Access: 3 km / 1.86 mi 25 min walk / 5 min drive
Taxi
7 EUR 7 EUR
Other attractions
Access: 3 km / 1.86 mi 25 min walk / 10 min drive
Taxi
6 EUR 6 EUR
Zoo
Access: 5.5 km / 3.42 mi 15 min drive
Taxi
11 EUR 11 EUR
Sports centre
Access: 5.5 km / 3.42 mi 15 min drive
Taxi
13 EUR 13 EUR
Other attractions
Access: 7 km / 4.35 mi 15 min drive
Taxi
11 EUR 11 EUR
Opera/symphony/concert hall
Access: 7 km / 4.35 mi 15 min drive
Taxi
17.5 EUR 17.5 EUR
Opera/symphony/concert hall
Access: 8 km / 4.97 mi 15 min drive
Taxi
17.5 EUR 17.5 EUR
Tourist attraction
Access: 12.5 km / 7.77 mi 20 min drive
Taxi
16 EUR 16 EUR
Page out of
Shopping centre/mall
Shopping centre/mall
Page out of
Company
Access: 0 m / 0 mi 5 min walk / 3 min drive
Company
Access: 0 m / 0 mi 5 min walk / 3 min drive
Company
Access: 0 m / 0 mi 5 min walk / 3 min drive
Company
Access: 0 m / 0 mi 10 min walk / 5 min drive
Company
Access: 1 km / 0.621 mi 5 min walk / 3 min drive
Company
Access: 1 km / 0.621 mi 5 min walk / 3 min drive
Company
Access: 1 km / 0.621 mi 7 min walk / 5 min drive
Company
Access: 1 km / 0.621 mi 5 min walk / 3 min drive
Company
Access: 1 km / 0.621 mi 7 min walk / 5 min drive
Company
Access: 1 km / 0.621 mi 7 min walk / 5 min drive
Company
Access: 1 km / 0.621 mi 5 min walk / 5 min drive
Company
Access: 1 km / 1 mi 10 min walk / 5 min drive
Company
Access: 4 km / 2 mi 15 min drive
Company
Access: 7 km / 4 mi 15 min drive
Page out of
Convention centre
Access: 6 km / 3 mi 15 min drive
Check-in from - Check out up to
Enjoy culinary delights at the "Quatre Saison" restaurant with a selection of international delicacies and regional specialties. Opening hours: Mon-Thurs 12-3PM and 6-10PM, Sat 6-10PM, closed on Sundays and public holidays. The restaurant has a terrace.
Enjoy a cool Altbier or another refreshing drink at our "L'apero" bar, as well as hot and cold snacks. Opening times: Mon-Thurs from midday until midnight, Fri and Sat from midday until 1AM, Sundays and public holidays 3-10PM.
Non contractual photo
Look forward to waking up: the extensive buffet breakfast awaits you from 6.30 am, serving numerous fresh dishes. We will also serve breakfast in your room on request at no extra charge.
Our hotel's 3 meeting rooms are available for your business and private events for up to 90 people. The rooms are air-conditioned and have free WIFI access (air conditioning can only be used between 6AM and 10PM). The technology and service provided are state-of-the-art and regular checks ensure consistent high quality. You can rely on support from our experienced staff in organizing and hosting your event: The professional team is on hand to help you at all times and will ensure that your event runs without a hitch.
Room descriptions and layouts
meeting rooms
attendees
Room name |
Surface area |
Height |
Theatre style |
U-shaped Room |
Board-room |
Classroom style |
Banquet |
---|---|---|---|---|---|---|---|
80 m² 861 sq ft |
3 m 11 ft |
Configuration is not available for this hotel |
26 participants |
20 participants |
40 participants |
Configuration is not available for this hotel |
|
63 m² 678 sq ft |
3 m 11 ft |
Configuration is not available for this hotel |
21 participants |
20 participants |
30 participants |
Configuration is not available for this hotel |
|
50 m² 538 sq ft |
3 m 11 ft |
Configuration is not available for this hotel |
16 participants |
20 participants |
24 participants |
Configuration is not available for this hotel |
Unsure of the capacity needed for your event?
Convert different units of measurement and make organising your events easier.
This hotel is not suitable for your event?
Look for another hotelAt the 4-star Mercure Hotel Düsseldorf City Center, you can choose between Standard single, double and twin rooms and Privilege Rooms with a double bed. Privilege Suites are equipped with a king-size bed, Superior Suites with a double bed
Page out of
Page out of
Satisfactory stayG
Customer review rating 3.5/5
Maurice B. Friends - Confirmed reviews ALL
Dear Mr. B., Thank you very much for your visit and for taking the time to review your stay at Mercure Hotel Düsseldorf City Center. Thje great remarks on the staff and the barman in particular made us very happy! I do acknowledge, of course, that there is still “room for improvement” in some category. Please be assured that these particular issues will be addressed and discussed within our local team and that we will try our best to improve in these areas even more. My colleagues and I are looking forward to your next visit, which I hope will leave you completely satisfied. Best regards, Sven Schlüter General Manager ________________________________________ Mercure Hotel Düsseldorf City Center Am Stresemannplatz 1 D-40210 Düsseldorf ________________________________________ T +4…0 F +4…500 E-Mail: sv… mercure.com / accorhotels.com
The assistance received from staff was really low level.
TripAdvisor rating 1.0/5
Antonio D TripAdvisor review
I am very sorry that you disagree with our booking practices, which apply to the entire business hotel industry worldwide. However, please allow me to point out that you had booked a "non-cancelable" rate, which is cheaper than a cancelable rate. We also cannot make an exception for reasons towards guests who booked the more expensive rate. We ask for your understanding here. With best regards, Sven Schlüter, General Manager
Very good staff and service
Customer review rating 4.5/5
Walter Families - Confirmed reviews ALL
Dear Mr. H., Thank you for staying with us at Mercure Hotel Düsseldorf City Center and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the highest marks in nearly all categories, and the great remarks on the staff. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Sven Schlüter General Manager ________________________________________ Mercure Hotel Düsseldorf City Center Am Stresemannplatz 1 D-40210 Düsseldorf ________________________________________ T +4…0 F +4…500 E-Mail: sv… mercure.com / accorhotels.com
In the city centre, close to everything
Customer review rating 3.5/5
Amy Families - Confirmed reviews ALL
Dear Ms. L., Thank you very much for your visit and for taking the time to review your stay at the Mercure Hotel Düsseldorf City Center. I am very sorry that our hotel did not appeal to you very much. I sincerely apologize for any inconvenience and ask for your understanding for a hotel that - although still in good shape - lacks some top modern details and shows signs of wear due to its age. However, please be assured that appropriate renovation measures are already being implemented. It would be a pleasure to welcome you back to Düsseldorf and to our hotel. With best regards, Sven Schlüter General Manager ________________________________________ Mercure Hotel Düsseldorf City Center Am Stresemannplatz 1 D-40210 Düsseldorf ________________________________________ T +4…0 F +4…500 E-Mail: sv… mercure.com / accorhotels.com
Well located, nice rooms, but..
Customer review rating 1.5/5
Nicola F. Couples - Confirmed reviews ALL
Dear Ms. F., Thank you very much for your visit and for taking the time to tell us about your experience at Mercure Hotel Düsseldorf City Center. We regret that your experience with your room, the facilities and our service did not meet your expectations; please allow us to express our sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. We appreciate your sharing of your experiences, so that we can improve the quality of our service. Therefore we hope that you will give us the opportunity to better serve you in the near future and your next visit will be more pleasant as the previous one. Best regards, Sven Schlüter General Manager ________________________________________ Mercure Hotel Düsseldorf City Center Am Stresemannplatz 1 D-40210 Düsseldorf ________________________________________ T +4…0 F +4…500 E-Mail: sv… mercure.com / accorhotels.com
In partnership with TripAdvisor
* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 7 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.
Back to room price