WIFI/Internet Access- 7 events rooms with natural light for up to 200 people, view of the skyline from the 5th floor
- RELAX Food, Drinks & You - eat, drink and work in comfort
- Quiet location with ideal transport links to Frankfurt, the airport and highways
- Free shuttle bus to the Eschborn Süd S-Bahn train station (weekdays)
- 179 modern hotel rooms with air conditioning and free WIFI
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Services in the hotel and nearby
Services and practical information
Paying-
Online check-in
Online check-in: Your arrival will be carefully prepared by our team
Fast check-out: Simply return your key -
WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas
- WIFI in your room
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection.
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Parking
- Private indoor parking (Paying)
- Public outdoor parking
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Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- Pets allowed
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Air conditioned
- Air conditioning
- Manual temperature control
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Languages spoken at the hotel
- German
- English
- French
- Reception open 24 hours a day
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Early check-in/Late check-out
- EARLY CHECK IN FROM 10AM (Paying)
- LATE CHECK-OUT UP TO 6PM (Paying)
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Laundry
- Dry cleaning / Ironing
- Ironing room
- Shoe shine machine
- Currency exchange
Hotel location
Helfmann-Park 1
65760
eschborn
germany
- FRANKFURT AIRPORT At 13km / 8.08 miles
- FRA RAILWAY STATION At 8km / 4.97 miles
GPS : 50.139643, 8.584861
Companies and event centres nearby
Company
Congress centre
Exhibition centre
Your meetings and events
View of the skyline included: The view of Frankfurt's high-rise buildings will delight guests at your event in the Mercure Eschborn Helfmann-Park! Our hotel's 7 meeting rooms on level 5 featurestate-of-the-art and versatile configuration for up to 180 participants. All rooms are air-conditioned and have WIFI and DSL. Plenty of natural light and views of the Frankfurt skyline give the rooms a pleasant atmosphere. Please ask usfor more information - we will be happy to discuss the details with you. Naturally, our qualified staff are always on hand to assist with the planning, organization and even the hosting of your event.
| Room name | Surface area | Height | Theatre style | U-shaped Room | Board-room | Classroom style | Banquet |
|---|---|---|---|---|---|---|---|
| NORDEND | 23 m2 | 3 m | 15 | 10 | 9 | 10 | 12 |
| OSTEND | 23 m2 | 3 m | 15 | 10 | 9 | 10 | 12 |
| WESTEND | 23 m2 | 3 m | 15 | 10 | 9 | 10 | 12 |
| SACHSENHAUSEN | 24 m2 | 3 m | 15 | 10 | 9 | 10 | 13 |
| NORDEND+OSTEND | 46 m2 | 3 m | 30 | 18 | 20 | 20 | 20 |
| OSTEND + WESTEND | 46 m2 | 3 m | 30 | 18 | 20 | 20 | 20 |
| BOCKENHEIM | 50 m2 | 3 m | 40 | 18 | 19 | 24 | 26 |
| ESCHERSHEIM | 50 m2 | 3 m | 40 | 18 | 19 | 24 | 26 |
| NORDEND+ OSTEND+ WESTEND | 69 m2 | 3 m | 50 | 25 | 34 | 30 | 30 |
| GINNHEIM | 76 m2 | 3 m | 50 | 24 | 30 | 30 | 40 |
| BOCKENHEIM+ ESCHERSHEIM | 100 m2 | 3 m | 78 | 35 | 38 | 50 | 60 |
| ESCHERSHEIM+ GINNHEIM | 126 m2 | 3 m | 90 | 45 | 44 | 60 | 50 |
| WITH MOST SPACE (1-3) | 176 m2 | 3 m | 200 | 50 | 87 | 120 | 93 |
Our rooms
The 179 modern rooms in the 4-star Mercure Eschborn Helfmann-Park are air-conditioned and have WIFI and DSL connection. Many of the Standard and Privilege Rooms feature views of the skyline. One child aged up to 16 years may stay free of charge in your room. If you are staying with family, we recommend our spacious family room with two separate sleeping areas and connecting door. Your pet is also welcome (EUR 10/night).
Standard Room with double bed
Our Standard Rooms are ideally suited to your needs. In addition to a TV and telephone, they are equipped with a high-quality bed, comfortable seating, a functional desk space with free WIFI, a hairdryer and air conditioning.
Standard Room with two single beds
Our Standard Rooms are ideally suited to your needs. In addition to a TV and telephone, they are equipped with a high-quality bed, comfortable seating, a functional desk space with free WIFI, hairdryer and air conditioning.
Privilege room with 1 queen-size bed
Privilege Rooms for added comfort: VIP bathroom including bathrobes, slippers, snacks, mineral water and coffee and tea facilities in the room plus free newspaper. WIFI and late check-out also included.
Privilege room with 2 single beds
Privilege Rooms for added comfort: VIP bathroom including bathrobes, slippers, snacks, mineral water and coffee and tea facilities in the room plus free newspaper. WIFI and late check-out also included.
- 179 rooms
- 169 non-smoking rooms
- 1 rooms for people with reduced mobility
- 3 connecting rooms
- Extra bed in room for child
- Baby bed
Our restaurants and bars
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RELAX - Food, Drinks & You. Enjoy the relaxed lounge atmosphere of our restaurant: with a 198 g Black Angus burger and chips or sweet potato fries and a 0.2-litre soft drink. Save at least 10% with our online discount.
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A modern, convivial setting make our bar one of the most popular places to visit. Enjoy our selection of exclusive wines, a coffee that has been freshly prepared to barista standards or your favorite cocktail.
Our guest reviews for
Mercure Hotel Frankfurt Eschborn Helfmann Park
100% genuine reviews from our guests
Find out more
Lieber Herr W., vielen Dank dass Sie uns eine super Bewertung dagelassen haben. Es freut uns sehr dass Sie sich so wohl fühlen bei uns. Bis hoffentlich bald. Ihr Team vom Mercure Eschborn Helfmann Park
Dear Mr. S., thank you for taking the time to rate our house. I am glad that you were basically satisfied with the stay. What I'm not happy about is that you could not do your job because of the internet problem. We have more problems with it in the last day and the external provider is already informed. We hope the internet will work again as soon as possible. We apologize again and hope that you can enjoy your next stay more. See you hopefully soon. Best regards Daniel Butzer - General Manager
Sehr geehrter Herr W., ich danke Ihnen vielmals für Ihr Feedback zu Ihrem Aufenthalt vom 09. bis 10. Juli 2019 bei uns im Hause. Über Ihre positive Rückmeldung freuen wir uns sehr, ich werde diese gerne an unser Team weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wenn Sie ein wenig das Gefühl von „zu Hause unterwegs“ bei uns haben, dann ist das eine große Motivation für uns so weiter zu machen. Lieber Herr W., haben Sie nochmals vielen Dank für Ihre offene Meinung und wir hoffen Sie bald wieder bei uns WILLKOMMEN zu heißen. Bis dahin wünsche ich Ihnen alles Gute und ein schöne Restwoche. Mit herzlichen Grüßen Isabella Schröder Hotel Manager
Sehr geehrter Herr W., ich danke Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Juni 2019 bei uns im Hause. Leider hatten wir Probleme mit unserem Bewertungsportal, so dass Sie meine Rückmeldung etwas verzögert erhalten, ich bitte dies zu entschuldigen. Über Ihre positive Rückmeldung freuen wir uns sehr, ich werde diese gerne an unser Team weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wenn Sie ein wenig das Gefühl von „zu Hause unterwegs“ bei uns haben, dann ist das eine große Motivation für uns so weiter zu machen. Lieber Herr W., nochmals vielen Dank für Ihre offene Meinung und wir hoffen Sie bald wieder bei uns WILLKOMMEN zu heißen. Bis dahin wünsche ich Ihnen alles Gute und ein schönes Wochenende. Mit herzlichen Grüßen Isabella Schröder Hotel Manager
Dear Mr S., thank you for taking the time to tell us about your experience in our house during your stay. I am sorry that your experience did not meet your expectations. Unfortunately we can’t close our house for online bookings due to technical reasons. You had booked the evening before arrival and because of that it was no longer possible to give you a preliminary information or the offer that you can have the complete stay in our sister hotel Mercure Eschborn Ost 150 meters only away in the street. Please be assured that this behavior does not reflect the service and quality standards, which we address to our house. Our ultimate goal is to provide our guests in all areas - from arrival to departure - always to provide an optimal stay and to ensure a perfect service. Due to your inconvenience and as a sign of our Le Club ACCOR Member appreciation, we would like to generously credit you Le Club points for a further six nights, that means 2.139 points and 1.725 status points. Thank you again for your open opinion, only in this way can we learn and move something in our quality. We hope you will give us the possibility to convince you of our improved service and quality during your next stay! Until then I wish you all the best and remain with best regards Isabella Schroeder Hotel Manager
Dear Mr p., we very much appreciate your comments regarding your stay at the Mercure Hotel Frankfurt Eschborn Helfmann Park. I am sorry that your experience did not meet your expectations. I see in your feedback that we need to act in the friendliness, professionalism and helpfulness of our staff. Please be assured that we set great value on friendliness and service in our hotel and that it is of utmost importance to us that all guests feel welcome during their entire stay. I will discuss your feedback in our department manager meeting today to acting in your mentioned areas immediately and sustainably! Dear Mr p., while again thanking you for sharing your experience, I hope the above will remove your concerns so that we may welcome you again in our hotel to finally convince you of our improved service and quality! Until then I wish you all the best and remain with kind regards Isabella Schröder Hotel Manager
Sehr geehrter Herr N., ich danke Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt letzte Woche bei uns im Hause. Über Ihre positive Rückmeldung freuen wir uns sehr, ich werde diese gerne an unser Team weiterleiten. Ihre Zufriedenheit und die freundlichen Worte sind für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Natürlich überlesen wir dabei nicht unsere „Entwicklungsfeld“ ;-). Lieber Herr N., nochmals vielen Dank für Ihre offene Meinung und wir hoffen Sie bald wieder bei uns WILLKOMMEN zu heißen. Bis dahin wünsche ich Ihnen alles Gute und eine entspannte Restwoche. Mit herzlichen Grüßen Isabella Schröder Hotel Manager
Dear Mr R., we very much appreciate your comments regarding your stay at the Mercure Hotel Frankfurt Eschborn Helfmann Park last week. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Of course, I do not cover our "development fields" here, I see in your assessment that we need to act in our breakfast offer. Dear Mr R., thank you again for sharing your experience, and we hope your next visit will be pleasant as the previous one. Until then I wish you all the best and remain with Kind regards Isabella Schroeder Hotel Manager
Good Morning Mr M., we received today your comments regarding your stay at the Mercure Hotel Frankfurt Eschborn Helfmann Park from 17.02.2019 to 02.03.2019. I regret very much the experience you made in our house during your stay. Please allow me to express my sincerest apologies. I can understand the uncomfortable feeling you had. We have a video surveillance, which we have also handed over to the police. Also, our employees always try to keep an eye on everything. But we are not liable for any imported items Please be assured that we set great value on safety in our hotel and that It is of utmost importance to us that all guests feel comfortable the hole stay. That you had a bad impression of our breakfast offer, too, means to me that we have urgent need for action and I will discuss your feedback with my restaurant manager to acting immediately and sustainably! We set great value on friendliness and service in our hotel and the utmost importance to us that all guests feel welcome during their entire stay. Dear Mr M., my team and I would be very happy to welcome you back to our house, hopefully to convince you of our hospitality. Until then I wish you all the best and remain with kind regards Isabella Schroeder Hotel Manager
Dear Mr B., we very much appreciate your comments regarding your stay at the Mercure Hotel Frankfurt Eschborn Helfmann Park last week. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Of course, I also see our development fields in your feedback. I will discuss with my team here so that we act directly and sustainably. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Isabella Schroeder Hotel Manager
Dear Patrice H., We very much appreciate your comments regarding your stay at the Mercure Hotel Frankfurt Eschborn Helfmann Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christoph Schürmann Front Office Manager
Dear Pieter S., Thank you for taking the time to tell us about your experience at the Mercure Hotel Frankfurt Eschborn Helfmann Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christoph Schürmann Front Office Manager
Dear Roy C., Thank you for taking the time to tell us about your experience at the Mercure Hotel Frankfurt Eschborn Helfmann Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christoph Schürmann Front Office Manager
Dear Holger S., Thank you for taking the time to tell us about your experience at the Mercure Hotel Frankfurt Eschborn Helfmann Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christoph Schürmann Front Office Manager
Dear Joseph A., We very much appreciate your comments regarding your stay at the Mercure Hotel Frankfurt Eschborn Helfmann Park. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Christoph Schürmann Front Office Manager
When making a booking at this hotel:
- I earn Status & Rewards points
- I do not earn points
- I can easily convert my HuaZhu Rewards points into ALL - Accor Live Limitless points (and vice versa)
- I can use my Rewards points
- I cannot use my points
- I benefit from {{fidelityCard}} advantages
- I benefit from advantages
- I do not benefit from advantages
- I can take advantage of the Members' rate
- I cannot take advantage of the Members' rate