WIFI/Internet Access- Central location within easy reach of the A5, A3 and A661. Isenburg has around 130 shops
- Undercover car park with 200 parking spaces
- 5 conference rooms for up to 150 people
- The "Bar Bistro Mainhattan" offers regional and international cuisine.
- 143 modern rooms with WIFI, TV and tea and coffee making facilities
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Services in the hotel and nearby
Services and practical information
Paying-
Online check-in
Online check-in: Your arrival will be carefully prepared by our team
Fast check-out: Simply return your key -
WIFI/Internet Access
- WIFI at the hotel
- WIFI in the communal areas
- WIFI in your room
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
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Parking
- Private indoor parking (Paying)
- Private outdoor parking
- Public outdoor parking
- Public indoor parking (Paying)
- Bus/coach parking area
- Well-lit parking
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Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- Pets allowed
- 100% non-smoking hotel
-
Air conditioned
- Air conditioning
- Automatic air control
- Manual temperature control
- Air Conditioning
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Languages spoken at the hotel
- German
- English
- Spanish
- French
- Italian
- Portuguese
- Russian
- Reception open 24 hours a day
-
Early check-in/Late check-out
- EARLY CHECK IN FROM 10AM (Paying)
- LATE CHECK-OUT UP TO 6PM (Paying)
- Dry cleaning / Ironing
-
Boutiques/shopping
- Currency exchange
- Beauty salon (Nearby)
- Gift shop/newspaper shop (Nearby)
- Hairdressing salon (Nearby)
Hotel location
Frankfurter Str. 190
63263
neu isenburg
germany
- X19 : BUS X19, ISENBURGZ.SUED
- S4 => BUS X19 : S4 => BUS X19, NEU-ISENBURG HAUPTBAHNHOF
- FRANKFURT AIRPORT At 9km / 5.59 miles
- FRANCFORT/FRANKFURT At 9km / 5.59 miles
- NEU-ISENBURG At 3km / 1.86 miles
GPS : 50.047754, 8.695288
Companies and event centres nearby
Company
Exhibition centre
Your meetings and events
For your business events with up to 150 participants, we recommend the 5 meeting rooms and separate lobby for conference events at the Mercure Neu Isenburg hotel. They meet modern standards in terms of technology and service and are fully air-conditionedand have free WIFI. Natural light gives the rooms a pleasant atmosphere. In nice weather your guests can spend their breaks out on the sun terrace. Would you like help organizing your event?Our qualified staff are always on hand with advice and support from planning through to hosting your event. Please enquire and we will be delighted to discuss the details with you.
| Room name | Surface area | Height | Theatre style | U-shaped Room | Board-room | Classroom style | Banquet |
|---|---|---|---|---|---|---|---|
| EUROTOWER | 28 m2 | 3 m | 15 | 6 | 11 | 10 | 10 |
| EISENER STEG | 30 m2 | 3 m | 15 | 6 | 12 | 10 | 10 |
| HAUPTWACHE | 50 m2 | 3 m | 50 | 20 | 24 | 28 | 26 |
| ALTE OPER | 59 m2 | 3 m | 50 | 20 | 23 | 28 | 31 |
| ROEMER | 67 m2 | 3 m | 50 | 20 | 24 | 28 | 35 |
| HAUPTWACHE + ALTE OPER | 108 m2 | 3 m | 90 | 40 | 30 | 60 | 50 |
| HAUPTWACHE + ROEMER | 117 m2 | 3 m | 90 | 40 | 30 | 60 | 50 |
| HAUPTWACHE + ALTE OPER + ROEMER | 176 m2 | 3 m | 150 | 70 | 50 | 80 | 100 |
Our rooms
At the 4-star Mercure Hotel Frankfurt Airport Neu-Isenburg you can choose between Standard Rooms with king-size or double beds and spacious Privilege Rooms with king-size beds, bathrobe, newspaper and other extras. Upon request, wewill be happy to provide you with a three-bed room. All 143 rooms are air-conditioned and have DSL - most rooms also have WIFI. One child aged up to 16 may stay in your room free of charge. Pets are also welcome (charge of EUR 12/night).
Standard Room with double bed
Our standard double rooms - tailored to your needs. Apart from TV and telephone, they have a high-quality double bed, comfortable seating, a functional work place with free WiFi, hair dryer and A/C.
Standard-room with 2 single beds
Our twin bed room-ideally tailored to your needs. In addition to TV and telephone, they have a high-quality bed, comfortable chairs, a functional workplace with free WiFi, hair dryer and A/C.
Privilege room with queen size bed
Our Privilege rooms for more comfort. VIP bathroom fittings including bathrobe, mineral water, coffee machine, newspaper, air conditioner, free WiFi and late check-out.
Privilege Room with king-size bed
Privilege Rooms with air conditioning. For added comfort: VIP bathroom including bathrobes, mineral water and coffee and tea facilities in the room plus complimentary newspaper. WIFI and late check-out also included.
Standard room with 1 king size bed
Our Standard Rooms are ideally suited to your needs. In addition to a TV and telephone, they are equipped with a high-quality bed, comfortable seating, a functional desk space with free WIFI, a hairdryer and air conditioning.
- 143 rooms
- 100% non-smoking hotel
- 1 rooms for people with reduced mobility
- Extra bed in room for child
- Baby bed
Our restaurants and bars
- Mon
- Tue
- Wed
- Thurs
- Fri
- Sat
- Sun
- Mon
- Tue
- Wed
- Thurs
- Fri
- Sat
- Sun
The modernly furnished, air-conditioned restaurant "Bar Bistro Mainhattan" serves you a wide range of dishes and is open from 12:00 to 14:00 hours and from 18:00 to 22:30 hours
- Mon
- Tue
- Wed
- Thurs
- Fri
- Sat
- Sun
Enjoy a light snack, a coffee or a cold beer in the cozy surroundings of our "Mainhattan" bar, which is open from 5pm to 1am. The perfect place to get away from everyday stresses and meet other hotel guests.
Our guest reviews for
Mercure Hotel Frankfurt Airport Neu Isenburg
100% genuine reviews from our guests
Find out more
Dear Mr. B., We very much appreciate your comments regarding your stay at the Mercure Hotel Frankfurt Airport Neu Isenburg. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Prokop General Manager
Dear Mr. H., We very much appreciate your comments regarding your stay at the Mercure Hotel Frankfurt Airport Neu Isenburg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Prokop General Manager
Dear Mr. E., We very much appreciate your comments regarding your stay at the Mercure Hotel Frankfurt Airport Neu Isenburg. We consider to start some refurbishment by the end of this year and surprise you with a new and modern product soon. Anyway we appreciate your positive comments in regards to our service and look forward to welcome you back again within the future. With best regards Marc Prokop General Manager
Dear Mr. D., We very much appreciate your comments regarding your stay at the Mercure Hotel Frankfurt Airport Neu Isenburg. It is always a pleasure to receive positive feedback. I will share your comments with our team. The days our restaurant is closed, we do serve the same menu in our cosy bar - this is also noted in the lobby. Anyway we apologize for any inconvenience and thank you for your understanding. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Prokop General Manager
Dear Mr. P., We very much appreciate your comments regarding your stay at the Mercure Hotel Frankfurt Airport Neu Isenburg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Prokop General Manager
Dear Mr. K., We very much appreciate your comments regarding your stay at the Mercure Hotel Frankfurt Airport Neu Isenburg. It is always a pleasure to receive positive feedback. I will share your comments with our team. Anyway we regret that your booking was not made as meant to be. Normally you always have the chance to book a rate including or excluding breakfast. The next time, please book directly with us and we will assist you. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Prokop General Manager
Dear Mr. S., Thank you for taking the time to tell us about your experience at the Mercure Hotel Frankfurt Airport Neu-Isenburg. I am sorry that your experience did not meet your expectations. We consider to start some refurbishment by the beginning of next year and surprise you with a new and modern product soon. Anyway we appreciate your positive comments in regards to our service and look forward to welcome you back again within the future maybe. With best regards Marc Prokop General Manager
Dear Mr. C., We very much appreciate your comments regarding your stay at the Mercure Hotel Frankfurt Airport Neu Isenburg. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Prokop General Manager
Dear Mr. S., We very much appreciate your comments regarding your stay at the Mercure Hotel Frankfurt Airport Neu Isenburg. It is always a pleasure to receive positive feedback. We hope to welcome you back wtihin the near future again. With best regards Marc Prokop General Manager
Dear Mr. P., We very much appreciate your comments regarding your stay at the Mercure Hotel Frankfurt Airport Neu Isenburg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Prokop General Manager
Dear Mr. B., We very much appreciate your comments regarding your stay at the Mercure Hotel Frankfurt Airport Neu Isenburg. It is always a pleasure to receive positive feedback. I will share your comments with our team. We also thank you again for sharing your recommendation in regards to the english channel. We will keep this in mind and update our services by the planned refurbishment in 2020. So we hope to see you again next year the latest. Many thanks and best regards Marc Prokop General Manager
Dear Ms. V., We very much appreciate your comments regarding your stay at the Mercure Hotel Frankfurt Airport Neu Isenburg. It is always a pleasure to receive positive feedback. I will share your comments with our team. We consider to start some refurbishment by the end of this year and surprise you with a new and modern product soon. Any way we appreciate your positive comments in regards to our service and look forward to welcome you back again within the future maybe. With best regards Marc Prokop General Manager
Dear Mr. Ö., Thank you for taking the time to tell us about your experience at the Mercure Hotel Frankfurt Airport Neu Isenburg. Once again, we would like to offer our sincere apologies for the faults and human errors regarding the package and communication at the front desk. That is unacceptable and below our standards. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. I feel very bad for the inconveniences you had to deal with - and at the same time I do appreciate your feedback, which is an important component toward long lasting and continuously improving quality services. Now I would like to ask you to give us another chance. I very much hope that on your next visit our services will leave you completely satisfied. We would be honored to welcome you back. Best regards, Claudia Roth Front Office Manager
Dear Mr. R., We very much appreciate your comments regarding your stay at the Mercure Hotel Frankfurt Airport Neu Isenburg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Prokop Geenral Manager
Dear Mr. L., We very much appreciate your comments regarding your stay at the Mercure Hotel Frankfurt Airport Neu Isenburg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Prokop General Manager
Dear Mr. D., Thank you for taking the time to tell us about your experience at the Mercure Hotel Frankfurt Airport Neu-Isenburg. I am sorry that your experience did not meet your expectations. We consider to start some refurbishment by the end of this year and surprise you with a new and modern product soon. Anyway we apologize for the inconvenience in regards to our service and also dinner quality. We assure you that this is not our standard and we will take the needful actions to offer a better service within the future. We thank you for your understanding. We hope to receive a second chance and look forward to welcome you back within the near future again. With best regards Marc Prokop General Manager
Dear Mr. R., We very much appreciate your comments regarding your stay at the Mercure Hotel Frankfurt Airport Neu Isenburg. It is always a pleasure to receive positive feedback. I will share your comments with our team. In case we can assist you with some additional bed sheets please feel free to always advise us directly so that we can take care of your requests accordingly. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marc Prokop General Manager
Dear Mr. F., Many thanks for choosing the Mercure Hotel Frankfurt Neu-Isenburg for your recent stay. We appreciate your kind comments and thank you for the good score. We will also forward your compliments to my colleague Mr. Kaully. Onc again I apologize for the inconvenience caused in regards to your air condition and thank you for your understanding. We would be delighted to welcome you back in the near future. With best regards Marc Prokop General Manager
Sehr geehrter Herr M., wir danken Ihnen recht herzlich für Ihren Aufenthalt sowie Ihre Bewertung im Nachgang. Es freut uns zu hören, dass Sie mit unserem Service und Angebot zufrieden waren. Wir würden uns sehr freuen, Sie schon bald wieder einmal bei uns willkommen zu heißen. Mit bestem Gruß Marc Prokop General Manager
Dear Mr. D., Thank you for taking the time to tell us about your experience at the Mercure Hotel Frankfurt Airport Neu-Isenburg. I am sorry that your experience did not meet your expectations. We consider to start some refurbishment by the end of this year and surprise you with a new and modern product soon. Referring to your late check out charge, we have to advise that due to Accor policy this is currently free of charge from Gold status only. Anyway we appreciate your comments and look forward to welcome you back again within the future maybe. With best regards Marc Prokop General Manager
When making a booking at this hotel:
- I earn Status & Rewards points
- I do not earn points
- I can easily convert my HuaZhu Rewards points into ALL - Accor Live Limitless points (and vice versa)
- I can use my Rewards points
- I cannot use my points
- I benefit from {{fidelityCard}} advantages
- I benefit from advantages
- I do not benefit from advantages
- I can take advantage of the Members' rate
- I cannot take advantage of the Members' rate